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2008 Lexus ES350 Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
170
Latest Aug 10, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
67%
of 255 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
9
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
7

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2008 Lexus ES350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 170 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

The 25 most recent of 170, in the owner's own words

Airbags
Filed Aug 10, 2018

I KEEP GETTING MAIL ABOUT THE RECALL AND HAVE SPOKE TO LEXUS SEVERAL TIMES IN THE PAST 2 YEARS ABOUT THE TAKATA AIRBAGS EACH TIMES SOMEONE TELLS ME SOMETHING DIFFERENT BUT THERE IS NO LEXUS DEALER IN MY CITY AND THE CLOSEST IS OVER 100 MILES AWAY IN WHICH I DON'T HAVE MONEY TO TAKE A TRIP. I'M WORRIED ABOUT THIS SITUATION BECAUSE NOW THEY SAY DON'T EVEN RIDE NO ONE IN THE PASSENGER SEAT THAT'S A INCONVENIENT I USE THIS CAR TO TRANSPORT MY KIDS TO SCHOOL,MY JOB AND LEXUS ISN'T HELPING AND IT'S REALLY THEY FAULT THAT I'M IN THIS SITUATION. IF I COULD TAKE THE CAR TO A SHOP IN MY CITY WHERE I'M PURCHASING THE CAR I WOULD TAKE THE CAR TO THE SHOP BUT OVER 100 MILES OUT AND A 100 MILES BACK HOME I CAN'T AFFORD THAT.

NHTSA ID
11118983
Incident
Dec 23, 2015
Airbags
Filed Apr 11, 2018

THE PASSENGER SIDE AIRBAG IS BEING DISABLED BY A DEFECTIVE SENSOR IN THE SEAT AND LEXUS IS INFORMING CUSTOMERS THAT THEY DON'T HAVE THE PARTS TO FIX THE ISSUE. THEREFORE, THE PASSENGER AIRBAG IS ESSENTIALLY PERMANENTLY DISABLED. THIS IS A SERIOUS CONCERN SINCE ANY PERSON TRAVELING IN THE FRONT PASSENGER SEAT WILL NO LONGER HAVE A WORKING AIRBAG.

NHTSA ID
11084559
Incident
Apr 11, 2018
Airbags
Filed Mar 28, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NORTH PARK LEXUS OF SAN ANTONIO AT (210) 308-8900 (611 LOCKHILL SELMA RD, SAN ANTONIO, TX 78216) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11081828
Incident
May 23, 2016
Airbags
Filed Jan 4, 2018

I RECEIVED A RECALL NOTICE WITH INSTRUCTIONS TO CONTACT THE DEALER. I HAVE CALLED THE DEALER 5 OR 6 TIMES OVER THE PAST 2 MONTHS, AND EACH TIME THEY TELL ME NO ONE IS AVAILABLE TO TALK TO ME AND THEY SEND ME TO VOICE MAIL TO LEAVE A MESSAGE. I HAVE DONE THAT BUT NO ONE HAS EVER CALLED ME BACK ABOUT THIS. THE DEALER IS PLAZA LEXUS IN CREVE COUER, MISSOURI.

NHTSA ID
11058526
Incident
Jan 4, 2018
Airbags
Filed Dec 8, 2017

TAKATA RECALL. DESPITE 3 NOTICES RECEIVED, DEALER STILL DOES NOT HAVE THE PARTS IN STOCK TO PERFORM THE RECALL

NHTSA ID
11053456
Incident
Jan 9, 2017
Airbags
Filed Dec 5, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VALLEY LEXUS AT (209) 248-4611 (4701 MCHENRY AVE, MODESTO, CA 95356) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11052646
Incident
May 23, 2016
Airbags
Filed Nov 27, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (IRA LEXUS, 99 A ANDOVER STREET, DANVERS, MA 01923 (978) 739-8705) WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11048551
Incident
Nov 27, 2017
Airbags
Filed Nov 9, 2017

TAKATA RECALL - I CONTACTED LEXUS OF WAYZATA DEALERSHIP THIS SUMMER AFTER RECEIVING RECALL NOTICE AND WAS TOLD THERE WAS NO SOLUTION TO THE DEFECTIVE AIRBAGS. NO PROBLEMS AS OF YET

NHTSA ID
11045045
Incident
Jul 19, 2017
Mileage
95,000 mi
AirbagsEngine
Filed Nov 6, 2017

2008 LEXUS 350. CONSUMER WRITES IN REGARDS TO RADIATOR LEAK CAUSED BY TECHNICIANS. *LD THE CONSUMER STATED THE RADIATOR LEAK WAS CAUSED BY THE TECHNICIANS TAMPERING WITH IT IN ORDER TO INDUCE THE LEAK. THE FRONT PASSENGER'S AIR BAG INFLATOR WAS NOT PROPERLY CORRECTED. UPDATED 11/06/2017*JS

NHTSA ID
11029588
Incident
Aug 1, 2017
Airbags
Filed Nov 3, 2017
Crash reported1 injury reported

TAKATA INFLATORS: I WAS INVOLVED IN A SERIOUS ACCIDENT ON 05/25/2017. THE VEH I WAS IN WAS A 2008 LEXUS ES 350. THE AIRBAGS DEPLOYED BUT FAILED TO INFLATE. AS A RESULT I HAVE TO UNDERGO SURGERY DUE TO SEVERE INJURIES SUSTAINED IN THE ACCIDENT. BOTH THE SIDE AND FRONT AIRBAGS APPEARED TO BE JUST SOME WHITE SHEETS THAT POPPED OUT. THE NOTIFICATION OF THE RECALL ON THE VEHICLE'S AIRBAGS WAS RECEIVED ABOUT ALMOST 2 MONTHS AFTER THE CAR ACCIDENT. BY THEN THE INCIDENT HAD ALREADY OCCURRED AND THE DAMAGE WAS DONE. VERY UNFORTUNATE SITUATION. THIS TOOK PLACE IN MIAMI, FLORIDA, ON KENDALL DRIVE. THE LEXUS WAS AT A STANDSTILL FACING NORTH IN THE MIDDLE MEDIAN AWAITING THE MAKE A LEFT TURN TO BE ABLE TO HEAD WEST AND TURN INTO THE WEST BOUND LANES. THE OPPOSITE PARTY THAT STRUCK THE LEXUS WAS HEADING EAST IN THE 2ND TO 3RD LANE HEADING EAST BOUND. THE OTHER PARTY THEN PROCEEDED TO SWERVE INTO THE MIDDLE AND FAILED TO SLOW DOWN THEN STRUCK THE LEXUS'S REAR DRIVER'S SIDE CORNER PANEL. THE LEXUS SPUN OUT AND ENDED UP FACING SOUTH WITHIN THE MIDDLE MEDIAN. BOTH VEHICLES THE LEXUS AND THE OTHER PARTY'S VEH WERE BOTH INSURED BY GEICO AT THE TIME OF THE INCIDENT AND GEICO DECLARED DUAL COMPARATIVE NEGLIGENCE.

NHTSA ID
11042985
Incident
May 25, 2017
Airbags
Filed Oct 30, 2017

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT CALLED LEXUS OF CLEARLAKE IN HOUSTON, TEXAS AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11041335
Incident
May 30, 2016
Airbags
Filed Oct 25, 2017

TAKA RECALL

NHTSA ID
11039841
Incident
Jan 2, 2017
Airbags
Filed Oct 16, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V0006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (IRA LEXUS, 99 A ANDOVER STREET, DANVERS, MA 01923 (978) 739-8705) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ALSO INFORMED THE CONTACT TO WAIT FOR A SECOND NOTICE FROM THE MANUFACTURER STATING THAT THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11033841
Incident
Oct 16, 2017
Airbags
Filed Sep 27, 2017

TAKATA RECALL . THE DEALER HAS THIS VEHICLE ON A WAIT LIST BECAUSE IT HAS NO REPLACEMENT PARTS FOR THE RECALL. UNKNOWN WHEN THE RECALL PART(S) WILL BE AVAILABLE TO COMPLETE THE REPAIR/REPLACEMENT.

NHTSA ID
11030121
Incident
Aug 1, 2017
Airbags
Filed Sep 22, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (SMITHTOWN ACURA, 780 MIDDLE COUNTRY RD, ST JAMES NY, 11780) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 10/16/17 *BF UPDATED 10/17/2014*JS

NHTSA ID
11025096
Incident
Mar 1, 2017
Airbags
Filed Sep 22, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LEXUS OF SMITHTOWN, 700 MIDDLE COUNTRY ROAD, ST. JAMES, NY, 631-360-3200) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 10/16/17 *BF UPDATED 7/20/18*JB

NHTSA ID
11024964
Incident
Jan 9, 2017
Airbags
Filed Sep 21, 2017

TAKATA RECALL RECEIVED A RECALL NOTICE BY LEXUS IN JANUARY, 2017 ADVISING ME THAT THAT I SHOULD NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT UNTIL THERE IS A REMEDY. TO DATE, THERE IS NO REMEDY EVEN THOUGH THE ANTICIPATED REMEDY DATE WAS THIS MONTH, SEPTEMBER, 2017. I HAVE NOT BEEN ABLE TO ALLOW A FRONT SEAT PASSENGER IN MY CAR SINCE JANUARY, 2017 AND THIS HAS CAUSED A GREAT INCONVENIENCE FOR MY FAMILY. LENDING MY CAR NOT FULLY USABLE AND THE COSTS ASSOCIATED WITH THAT PROBLEM. MANUFACTURE RECALL # IS H2A AND NHTSA RECALL # 17V006.

NHTSA ID
11024835
Incident
Jan 9, 2017
Airbags
Filed Sep 7, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LEXUS OF TACOMA AT FIFE, 1708 40TH AVE CT E, FIFE, WA, 253-922-7100) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11022155
Incident
Jan 9, 2017
Airbags
Filed Sep 5, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT MAPLEWOOD LEXUS LOCATED IN MAPLEWOOD, MN, 55109, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT HE WAS IN AN ACCIDENT, WITH A PASSENGER IN THE FRONT PASSENGER SEAT, BUT THE AIR BAG DID NOT DEPLOY. DETAILS OF THE ACCIDENT WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT

NHTSA ID
11021423
Incident
May 23, 2016
Airbags
Filed Aug 29, 2017

TAKADA RECALL. I GOT A MAIL THAT AN RECALL WAS ISSUED IN JANUARY 2017 FOR MY 2008 LEXUS ES350. I CALLED THE NORTHTOWN LEXUS DEALER IN BUFFALO TWO TIMES SINCE THIS APRIL AND THEY COULD NOT ABLE TO COMPLETE THE RECALL BECAUSE THE REMEDY WAS NOT AVAILABLE.

NHTSA ID
11020483
Incident
May 1, 2017
Airbags
Filed Aug 25, 2017

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR, WHICH LED THE CONTACT TO SELL THE VEHICLE. THE CONTACT CALLED A LOCAL DEALER (LEXUS OF PEORIA, LOCATED AT 7301 N ALLEN RD PEORIA, IL 61614) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
11019528
Incident
May 23, 2016
Airbags
Filed Aug 24, 2017

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. ADDITIONALLY, THE CONTACT RECEIVED A CLASS ACTION LAWSUIT POSTCARD. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11019432
Incident
Jan 9, 2017
Airbags
Filed Aug 18, 2017

TAMARA RECALL

NHTSA ID
11016243
Incident
Jan 1, 2017
Airbags
Filed Aug 16, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ *JS

NHTSA ID
11015640
Incident
Jan 9, 2017
Airbags
Filed Aug 15, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/31/17*LJ UPDATED 10/31/2017*JS

NHTSA ID
11015324
Incident
Aug 15, 2016

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .