Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
41
Latest Dec 23, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
16%
of 255 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
17
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
14
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2008 Lexus ES350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 41 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
The 25 most recent of 41, in the owner's own words
The contact owns a 2008 Lexus ES350. The contact stated that the TPMS warning light showed that the tire pressure was low. The contact took the vehicle to the dealer to be repaired. While attempting to reverse out of a parking lot, the vehicle independently accelerated forward at 60 MPH. The contact was able to maneuver the vehicle out of the parking lot to avoid a crash. The vehicle decelerated independently. The contact pulled over and turned off the vehicle. After waiting for a while, the contact drove the vehicle home at slow speeds. The contact took the vehicle to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 49,000. The contact deemed the vehicle unsafe to drive and decided to sell it. The vehicle was sold to Carmax instead of to the dealership because they offered more money. But the contact still suffered a significant financial loss so they are requesting a reimbursement for the remainder of the value at which they purchased the vehicle.
NHTSA ID
11498702
Incident
Dec 19, 2022
Mileage
49,000 mi
Driver assistance
Filed Feb 11, 2017
SOME SNOW & ICE ON I82, FROM SUNNYSIDE, WA, (MP 69) TO WEST RICHLAND (MP 96). ENTERING FREEWAY, CAR WOULD ONLY GO 40MPH, ENGINE SURGING LIKE TRANSMISSION STUCK IN 3RD GEAR. TRAFFIC VERY LIGHT. STOPPED AT WEIGH SCALE TO CHECK WHEEL WELLS FOR ICE AS THOUGHT THIS MIGHT BE THE REASON CAR ACTING STRANGE. WELLS COMPLETELY CLEAR. GET BACK ON I82, FIRST UNDERPASS HAS PATCHES OF ICE THAT I CAN SEE. WHEN I GO OVER THE ICE, THE CAR BRAKES HARD BY ITSELF AND THE REAR OF THE CAR SWINGS OUT TO THE LEFT & STARTS TO GO BROADSIDE. I KEEP THE CAR UNDER CONTROL. AS TRAFFIC INCREASES, I PUT MY FLASHERS ON & STAY IN THE RIGHT LANE BECAUSE I CANNOT GET THE CAR TO GO FASTER THAN 40MPH. THE NEXT UNDERPASS, I GET AGAIN HARD BRAKING BY THE CAR AND BROADSIDE SWING INTO THE LEFT LANE. I KNOW IT IS AN ISSUE WITH THE CAR BECAUSE I DID NOT BRAKE. NEXT UNDERPASS I HAVE TO SLOW TO 30MPH TO MAKE SURE THE CAR COMING UP BESIDE ME IS CLEAR BECAUSE I KNOW I WILL SWING TO THE LEFT. I AM NOT ACCELERATING OR BRAKING AND YES, AGAIN AT 30MPH IT BRAKES AND I GO BROADSIDE TO THE LEFT. THIS IS A TERRIFYING TRIP, THERE ARE 4 OR 5 UNDERPASSES & EACH TIME IT'S THE SAME BROADSIDE MOVEMENT WITH AUTO BRAKING BY THE CAR. I EXIT AT MP 69. GOING EASTBOUND ON KENNEDY RD WHERE THERE IS COMPACT SNOW AND ICE, IT WILL NOT GO FASTER THAN 25MPH AND IS SQUIRRELY, BACK END MINOR SWINGING BACK AND FORTH AS AUTO BRAKING IS HAPPENING. NEXT MORNING, TOOK IT TO DEALERSHIP, RAN DIAGNOSTICS, COULD FIND NOTHING WRONG. HAVE 84,500 MILES ON CAR, BOUGHT IT IN OCT 2015, HAD WATER PUMP REPLACED AT SAME DEALERSHIP IN JANUARY 2017. I DROVE THIS CAR LAST YEAR IN SNOW AND ICE AND NEVER EXPERIENCED THIS BUT NOW I WILL NOT DRIVE THIS CAR AGAIN & WE ARE ACTIVELY LOOKING FOR ANOTHER VEHICLE. IF MY 17 YEAR OLD DAUGHTER HAD BEEN DRIVING, SHE WOULD HAVE ROLLED THE CAR. IT IS ONLY BECAUSE OF EXPERIENCE I KNEW TO GENTLY CONTROL THE CAR.
NHTSA ID
10953970
Incident
Feb 8, 2017
Mileage
84,500 mi
AirbagsDriver assistanceSteering
Filed Jun 29, 2016
Crash reported2 injuries reported
TL* THE CONTACT OWNS A 2008 LEXUS ES350. WHILE ACCELERATING FROM A STOP LIGHT AND ATTEMPTING TO AVOID A CURB ON THE LEFT, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE. WHEN THE CONTACT ATTEMPTED TO STEER TO THE LEFT, THE VEHICLE INDEPENDENTLY ACCELERATED AND ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED LEG INJURIES AND THE REAR DRIVER SIDE PASSENGER SUSTAINED HEAD INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 189,000.
NHTSA ID
10881514
Incident
Oct 8, 2014
Mileage
189,000 mi
BrakesDriver assistanceEngine
Filed Oct 27, 2015
Crash reported
WHILE ENTERING MY GARAGE, MY CAR SUDDENLY ACCELERATED AND SMASHED INTO THE REAR WALL DESTROYING A CABINET AND REFRIDGERATOR AND WENT THROUGH THE WALL. I COULDN'T STOP THE CAR AS EVIDENCED BY BRAKE SKID MARKS ON THE GARAGE FLOOR. LEXUS LATER INSPECTED THE CAR AND CLAIMED THEY COULD FIND NO DEFECT. FORTUNATELY MY WIFE AND I WERE ONLY SHAKEN UP FROM THE DEPLOYMENT OF THE AIRBAGS. THE CAR WAS TOTALED. MY HOME AND AUTO INSURANCE COVERED PART OF THE DAMAGE AND LEXUS HAS DISAVOWED ANY RESPONSIBILITY, BUT THEY NEVER INSPECTED THE DAMAGE TO OUR HOME OR THE EVIDENCE THAT I WAS TRYING TO STOP THE CAR ALMOST FROM THE INSTANT IT ENTERED THE GARAGE. I CAN PROVIDE PICTURES BY EMAIL, BUT I CAN'T SEEM TO RETRIEVE THEM FOR THIS DOCUMENT. T
NHTSA ID
10786456
Incident
Mar 28, 2015
Mileage
76,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Jun 13, 2014
WE CURRENTLY HAVE ALLSTATE FOR INSURANCE AND THEY HAVE THIS ITEM CALLED THE DRIVEWISE. THIS DEVICE FITS IN THE OBD II PORT UNDER THE STEERING COLUMN. THIS DEVICE CREATED MULTIPLE COMMUNICATIONS ERRORS WITHIN THE COMPUTERS FOR THE CAR. AFTER READING UP ON THIS, IT SEEMS THAT MANY PEOPLE ARE HAVING THIS ISSUE IN MANY MAKES/MODELS. THE VEHICLE SHIFTED FUNNY INTO ANOTHER GEAR ON ITS OWN. THE INSTRUMENT CLUSTER WAS NOT WORKING AND WOULD NOT LIGHT UP. THE RADIO WOULD NOT WORK AT ALL AND THE SUNROOF WAS MAKING A FUNNY NOISE. THE SPEAKERS WERE MAKING A CRACKLING SOUND AND THE A/C WASN'T WORKING. THE HEATED AND COOLED SEATS WERE NOT WORKING. AFTER BRINGING THE VEHICLE INTO THE LEXUS DEALER THEY COULD SEE THAT THE VEHICLE WAS HAVING MULTIPLE COMMUNICATIONS ISSUES BETWEEN THE COMPUTER SYSTEMS. THIS DEVICE IS A SAFETY CONCERN AND WE WILL NOT CONTINUE USING IT. EVERYTHING IS BACK TO NORMAL NOW THAT THE DEVICE HAS BEEN REMOVED. HAD WE NOT BEEN PROACTIVE ABOUT THIS, THE DEVICE COULD HAVE CAUSED AN ACCIDENT. POTENTIALLY HARMING SOMEONE. THIS IS A VERY SERIOUS CONCERN WE HAVE AND I FEEL THAT SOMEONE SHOULD DO MORE RESEARCH ON THE PRODUCT. *JS
NHTSA ID
10598044
Incident
Jun 10, 2014
Mileage
92,000 mi
Driver assistance
Filed Apr 24, 2014
TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH AROUND A CURVE, THE VEHICLE ERRONEOUSLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SLOWED DOWN. THE VEHICLE THEN RESUMED NORMALLY. THE CONTACT MENTIONED THAT FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND AN ENGINEER TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 23,800.
NHTSA ID
10584685
Incident
Mar 6, 2013
Mileage
23,800 mi
Driver assistance
Filed Mar 21, 2014
Crash reported
TL* THE CONTACT OWNS A 2008 ES 350 LEXUS. WHILE DRIVING 15 MPH, AND APPROACHING A TRAFFIC LIGHT, THE VEHICLE SUDDENTLY ACCELERATED EXCESSIVELY AND CRASHED INTO ANOTHER VEHICLE. THERE WAS NO DAMAGE TO THE VEHICLE, NOR WERE THERE ANY INJURIES. THE CONTACT'S VEHICLE SUSTAINED MINOR DAMAGE. HE NOTIFIED THE INSURANCE COMPANY WHEN THE CRASH OCCURRED. THERE WAS NO POLICE REPORT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 43,000.
NHTSA ID
10573995
Incident
Feb 12, 2014
Mileage
43,000 mi
Driver assistance
Filed Feb 6, 2011
Crash reported
I HAD ALMOST FINISHED PARKING MY '08 LEXUS ES 350 IN A PARKING PLACE AT A BUSINESS PARK WHEN IT SURGED FORWARD VERY FAST. I HAD NOT TOUCHED THE ACCELERATOR. I BRAKE HARD, BUT THE CAR WENT UP OVER A CEMENT DIVIDER AND CRASHED INTO THE CAR PARKED FACING ME. I HAD THE CAR ONE AND HALF YEARS, AND THIS WAS THE FIRST TIME IT HAPPENED. I HAD IT TOWED TO THE LEXUS DEALERSHIP. AN INSPECTOR FOUND NOTHING WRONG EXTERNALLY, BUT THE EDR SHOWED I HAD NOT STEPPED ON THE ACCELERATOR BEFORE THE CRASH, ONLY THE BRAKE, AND YET IT HAD SURGED FORWARD. I HAD TAKEN THE CAR IN EARLIER FOR THE RECALL, AND HAD REMOVED THE MAT AND HAD SOMETHING ADDED TO THE SOFTWARE. I SOLD THE CAR BACK TO LEXUS IMMEDIATELY AS I NEVER WANTED TO STEP FOOT IN IT AGAIN. THIS IS A VERY DANGEROUS CAR, AND SOMETHING IS WRONG WITH THE ELECTRONICS TO CAUSE THIS. *TR
NHTSA ID
10380914
Incident
Jan 24, 2011
Mileage
39,489 mi
Driver assistance
Filed Nov 12, 2010
TL*THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT OWNS A 2008 LEXUS ES350. WHILE CRUISING 60 MPH THE LEXUS SUDDENLY ACCELERATED TO OVER 90 MPH. CONTACT STOOD ON THE BRAKE AS HARD AS HE COULD AND SWITCHED THE IGNITION OFF, BUT THE CAR CONTINUED REVVING AS HIGH AS THE MOTOR WOULD GO. FINALLY, THE CONTACT WAS ABLE TO GET THE CAR INTO NEUTRAL TO SLOW DOWN. HOWEVER, BY THEN THE BRAKES WERE RED HOT. CONTACT PULLED THE COIL WIRE TO STOP THE MOTOR FROM BLOWING UP. AFTER, THE CONTACT'S TERRIFIED WIFE AND CHILDREN CALMED DOWN FROM THE NEAR DEATH EXPERIENCE, THE LEXUS WAS TOWED TO A LEXUS DEALER. THE CONTACT CALLED AND WROTE THE DEALER FOR WEEKS BUT ONLY RECEIVED A RESPONSE AFTER THREATENING LEGAL ACTION. TOYOTA OF AMERICA THEN SENT A REPRESENTATIVE TO ERASE THE ONBOARD COMPUTER DATA PROVING EVEN TOYOTA THINKS ITS UNINTENDED ACCELERATION IS ELECTRICAL, NOT MECHANICAL. UPDATED 01/25/11*LJ UPDATED 04/18/11. *JB
NHTSA ID
10365496
Incident
Oct 24, 2010
Mileage
30,000 mi
Driver assistanceElectrical
Filed Oct 8, 2010
Crash reported2 injuries reported
OWNER OF 2008 LEXUS ES RECEIVED RECALL NOTICE FOR ISSUE WITH SUDDEN ACCELERATION. CAR WAS TAKEN TO LEXUS SERVICE DEPT FOR REPAIRS. HOWEVER A MONTH OR SO LATER, THE CAR SUDDENLY ACCELERATED GETTING UP TO SPEED OF APPROX 70 MPH IN A RESIDENTIAL AREA. BRAKES DID NOT STOP OR SLOW CAR DOWN. AS A RESULT, TWO PARKED CARS WERE HIT, AND DAMAGED RESIDENTS YARDS BEFORE RUNNING HEAD ON INTO A TREE IN SOMEONE'S YARD. THE DRIVER AND PASSENGER WERE INJURED. *TR
NHTSA ID
10359690
Incident
Apr 26, 2010
Driver assistance
Filed Sep 10, 2010
Crash reported1 injury reported
S10 APPROPRIATE HANDLING-LETTER FROM REGARDING TOYOTA COMPLAINT *TGW 2008 LEXUS ES350 THE CONSUMER STATED AS HIS WIFE TURNED INTO A PARKING SPACE IN A PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE CONSUMER STATED THE RECALL WAS PERFORMED PRIOR TO THE CRASH. *JB UPDATED 09/20/10*JB
NHTSA ID
10355335
Incident
Jul 18, 2010
Driver assistance
Filed Aug 12, 2010
TL*THE CONTACT OWNS A 2008 LEXUS 350. WHILE DRIVING 5 MPH AND MAKING A LEFT TURN THE ANTI-SKID SYSTEM FAILED, IT DISENGAGED THE WHEEL AND TURNED THE VEHICLE OFF IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING LIGHTS ILLUMINATING INDICATING THAT A FAILURE WAS OCCURRING. THE ANTI SKID SHOULD STOP THE WHEEL FROM SKIDDING WHEN THERE WAS SNOW ON THE GROUND OR WHEN IT WAS WET. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ANTI-SKID SYSTEM WORKED PROPERLY AND THERE WERE NO FAILURES. A DIAGNOSTIC TEST WAS PERFORMED BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE OR PRODUCE A CODE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY COULD NOT INSTALL A SWITCH BECAUSE THIS WOULD CAUSE OTHER COMPLICATIONS TO VARIOUS COMPONENTS WITHIN THE VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 22,000.
NHTSA ID
10349047
Incident
Jan 13, 2008
Mileage
22,000 mi
Driver assistance
Filed Jul 29, 2010
TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET TO 75 MPH WHEN THE TRACTION, ENGINE AND VEHICLE STABILITY CONTROL (VSC) WARNING LIGHTS ILLUMINATED. THE CONTACT APPLIED THE BRAKES AND THE VEHICLE BEGAN TO DECREASE IN SPEED HOWEVER WHEN HE REMOVED HIS FOOT FROM THE BRAKE PEDAL, THE VEHICLE BEGAN TO ACCELERATE BACK TO 75 MPH. THE CRUISE CONTROL WOULD NOT DEACTIVATE BY APPLYING THE BRAKES. THE CONTACT DEPRESSED THE BRAKES AGAIN UNTIL THE VEHICLE CAME TO A COMPLETE STOP HOWEVER, THE VEHICLE ABNORMALLY ACCELERATED TO 65 MPH WHEN HIS FOOT WAS RELEASED FROM THE PEDAL. THE VEHICLE MAINTAINED A SPEED OF 65 MPH ALTHOUGH THE CRUISE CONTROL WAS NO LONGER ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 49,167.
NHTSA ID
10346179
Incident
Jul 24, 2010
Mileage
49,167 mi
Driver assistance
Filed Jul 9, 2010
I OWN A 2008 LEXUS ES-350 - IT HAD A RECALL FOR ACCELERATION PROBLEMS WHICH THEY ADJUSTED THE GAS PEDAL. ABOUT 3 WEEKS AGO I PULLED UP TO THE OFFICE AT MY APT COMPLEX, HAD MY FOOT ON THE BRAKE AND CAR CONTINUED TO GO FORWARD, WENT OVER THE CURB AND KNOCKED DOWN THE LEASING SIGN. I PUT THE CAR IN REVERSE STILL WITH MY FOOT ON THE BRAKE AND CAR CONTINUED TO GO BACKWARDS, THEN PUT CAR IN NEUTRAL AND FINALLY CAR STOPPED. LEXUS CUSTOMER SERVICE AND MY INSURANCE COMPANY EXAMINED THE CAR AND SAID THERE WAS NOTHING WRONG WITH THE CAR. IF THAT IS TRUE WHY DID THE CAR CONTINUE TO GO FORWARD WITH MY FOOT ON THE BRAKE. *TR
NHTSA ID
10342196
Incident
Jun 24, 2010
Mileage
21,000 mi
Driver assistance
Filed Jul 7, 2010
Crash reported2 injuries reported
ON 4-26-10, WHILE IN CINCINNATI OHIO, I WAS THE PASSENGER IN A 2008 LEXUS ES350 .WE WERE GOING TO KROGER. THE DRIVER STOPPED AT A STOP SIGN AND AFTER LEAVING THE STOP SIGN THE CAR SUDDENLY ACCELERATED ALL BY IT'S SELF TO A VERY FAST SPEED. DUE TO THE CAR'S EXCESSIVE SPEED, THE CAR LEFT THE STREET AND HIT 2 OTHER VEHICLES & A TREE. SPECIAL NOTE: SINCE THIS TYPE CAR WAS PART OF A RECALL. PRIOR TO THE ACCIDENT THE OWNER / DRIVER OF THE CAR HAD TAKEN THE CAR TO THE DEALERSHIP TO BE "FIXED" AS INDICATED IN THE RECALL LETTER. *TR
NHTSA ID
10341801
Incident
Apr 26, 2010
Driver assistance
Filed Jul 2, 2010
TL*THE CONTACT OWNS A 2008 LEXUS ES350. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO DECELERATE AS SHE DEPRESSED THE ACCELERATOR PEDAL IT RESPONDED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST, DROVE THE VEHICLE, AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 29,000.
NHTSA ID
10341076
Incident
Jun 18, 2009
Mileage
29,000 mi
Driver assistance
Filed May 11, 2010
2008 LEXUS ES 350. CONSUMER WRITES TO ADVISE OF A RECENT EXPERIENCE WITH THE MANDATED RECALL TO CORRECT THE SUPPOSED ACCELERATION PROBLEM. *TGW THE CONSUMER STATED HE HAD NEVER EXPERIENCED ANY PROBLEMS WITH HIS VEHICLE BEFORE THE RECALL WORK. AFTER THE RECALL WORK WAS PERFORMED, THE CONSUMER WAS VERY UNHAPPY WITH THE POSITION OF THE PEDAL AND THE LOUD NOISE THAT WAS PLAINLY AUDIBLE WHEN DRIVING. UPON HIS INSISTENCE, THE SERVICE WAS PERFORMED AGAIN. THE PEDAL PROBLEM WAS CORRECTED, BUT THE ROAD NOISE PERSISTS. THE CONSUMER DISCOVERED WITHOUT HIS KNOWLEDGE, THE DEALERSHIP HAD REPLACED THE ORIGINAL INSULATION WITH STYROFOAM. STYROFOAM INSTEAD OF SOUND-PROOFING MATERIAL DOES NOT SEEM TO BE AN APPROPRIATE SOLUTION, SINCE IT MAGNIFIES SOUND. *JB
NHTSA ID
10330667
Incident
Jan 1, 1901
Driver assistance
Filed Apr 27, 2010
2008 LEXUS ES350. ACCELERATION ISSUES *GR THE CONSUMER IS REQUESTING AN OFFICIAL, WRITTEN RESPONSE FROM LEXUS DETAILING THE EXACT MODIFICATION INTENDED TO BE PERFORMED UNDER THE RECALL AND A DETAILED ACCOUNT OF HOW THE SYSTEM INSTALLED WILL PERFORM INCLUDING SPECIFIC DETAIL OF THE CERTAIN SPEEDS AND DRIVING CONDITIONS REFERRED TO IN THE AFOREMENTIONED RECALL LETTER. THE CONSUMER STATED HE DOES NOT INTEND TO HAVE ANY RECALL RELATED MODIFICATIONS PERFORMED ON HIS VEHICLE UNTIL SUCH TIME, HE RECEIVES A SATISFACTORY WRITTEN RESPONSE TO HIS QUERY. *JB
NHTSA ID
10327466
Incident
Jan 1, 1901
Driver assistanceElectrical
Filed Mar 15, 2010
Crash reported1 injury reported
2008 LEXUS ES 350. CONSUMER ASSERTS THAT ACCELERATOR PROBLEMS ARE CAUSED BY COMPUTER ISSUES. *TGW THE CONSUMER STATED WHEN THE AIR BAG DEPLOYED AFTER CRASHING INTO A TREE DUE TO THE VEHICLE SUDDENLY ACCELERATING, THE AIR BAG INJURED HIS LEG. THE BATTERY DIED AND HAD TO BE REPLACED, THE VSC AND TRAC LIGHTS ILLUMINATED. THE VEHICLE WENT DEAD AGAIN, BUT IT WASN'T BECAUSE OF THE BATTERY. THE CONSUMER STATED HE HAS HAD 4 LOANER CARS IN A MATTER OF 4 WEEKS, DUE TO ALL THE PROBLEMS HE HAS EXPERIENCED WITH HIS VEHICLE. *JB UPDATED 04/06/10.*JB
NHTSA ID
10318620
Incident
Nov 28, 2009
Driver assistance
Filed Mar 11, 2010
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2008 LEXUS ES350. WHILE SITTING IDLE AT A STOP LIGHT WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ABNORMALLY SURGED FORWARD AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES; HOWEVER THE OCCUPANT OF THE SECOND VEHICLE INVOLVED SUSTAINED UNKNOWN INJURIES. THE POLICE ARRIVED TO THE SCENE AND A REPORT WAS FILED ACCORDINGLY. THE CONTACT WAS HELD LIABLE FOR THE CRASH AND ALL REPAIRS WERE HANDLED THROUGH HER INSURANCE COMPANY. NEITHER THE DEALER NOR MANUFACTURER WAS INFORMED THE VEHICLE ABNORMALLY ACCELERATED. LATER, THE CONTACT RECEIVED A RECALL NOTIFICATION (NHTSA CAMPAIGN ID NUMBER: 09V38800, VEHICLE SPEED CONTROL: ACCELERATOR PEDAL) PERTAINING TO POSSIBLE UNINTENDED ACCELERATION. THE VEHICLE WAS TAKEN IN FOR RECALL REPAIRS AND HAS NOT EXPERIENCED ANY FAILURES SINCE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000 AND THE CURRENT WAS 26, 000.
NHTSA ID
10318936
Incident
Oct 9, 2009
Mileage
21,000 mi
Driver assistance
Filed Mar 11, 2010
Crash reported
TL* THE CONTACT OWNS A 2008 LEXUS ES350. WHILE DRIVING AT SPEEDS OF 10 MPH, THE VEHICLE BEGAN TO RAPIDLY ACCELERATE WITHOUT WARNING. THE CONTACT TRIED TO APPLY THE BRAKES BUT THE VEHICLE WOULD NOT DECREASE IN SPEED. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE FRONT END OF THE VEHICLE WAS DAMAGED. THE MANUFACTURER WAS NOTIFIED BUT NOTHING WAS DONE REGARDING ANY REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE JUST UNDER 14,000.
NHTSA ID
10318880
Incident
Dec 10, 2009
Mileage
14,000 mi
Driver assistance
Filed Mar 10, 2010
TL*THE CONTACT OWNS A 2008 LEXUS ES350. UPON STARTING THE VEHICLE, IT WOULD SHAKE VIOLENTLY AND THE ENGINE WOULD ROAR LOUDLY, THE CHECK ENGINE LIGHT WOULD ALSO ILLUMINATE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY COULD NOT DUPLICATE THE FAILURE; HOWEVER, THEY DID PERFORM AN OPEN RECALL, NHTSA CAMPAIGN ID NUMBER: 09V388000: VEHICLE SPEED CONTROL: ACCELERATOR PEDAL. SHE NOTICED THAT EVEN WHEN SLIGHTLY DEPRESSING THE ACCELERATOR PEDAL THE VEHICLE WOULD RAPIDLY PICK UP SPEED BEYOND WHAT IT SHOULD. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 12,000.
NHTSA ID
10318516
Incident
Mar 2, 2010
Mileage
12,000 mi
Driver assistance
Filed Mar 8, 2010
TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATES SHE JUST RECENTLY HAD THE RECALL DONE FOR THE ACCELERATOR PEDAL. THE CONTRACT STATES BEFORE HAVING HER VEHICLE REPAIRED IT HAD NO PROBLEMS AND IT WAS DRIVING FINE. THE CONTACT STATES NOW WHEN SHE TAKES HER FOOT OFF OF THE BRAKE THE VEHICLE DOES NOT SEEM TO STOP LIKE IT USE TO. THE FAILURE AND CURRENT WAS 14,642.
NHTSA ID
10317832
Incident
Mar 2, 2010
Mileage
14,642 mi
Driver assistance
Filed Mar 4, 2010
Crash reported
TL*THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL AT NIGHT AND SHE WAS UNABLE TO STOP THE VEHICLE WHEN SHE APPLIED THE BRAKES. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH PRIOR TO THE FAILURE. THE VEHICLE DROVE OVER THE CURB AND COLLIDED INTO A TREE AND A RETAINING WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT A REPRESENTATIVE WOULD COME OUT TO INSPECT THE VEHICLE. THE CONTACT NOTICED SMALL INSTANCES OF SURGING BUT NOT TO THE POINT WHERE SHE COULD NOT STOP OR CONTROL THE VEHICLE. THE VEHICLE WAS CURRENTLY AT THE BODY SHOP AWAITING INSPECTION. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 45,000.
NHTSA ID
10316739
Incident
Feb 27, 2010
Mileage
45,000 mi
Driver assistance
Filed Mar 4, 2010
2008 LEXUS 350 WITH ACCELERATION PROBLEM NOT YET DISCUSSED BY TOYOTA..SOMETIMES AT A FULL STOP OR AT SLOW SPEEDS IT AUTOMATICALLY ACCELERATES. *TR
NHTSA ID
10316721
Incident
Jan 10, 2010
Mileage
16,200 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own