2008 Lexus ES350 Problems

I KEEP GETTING MAIL ABOUT THE RECALL AND HAVE SPOKE TO LEXUS SEVERAL TIMES IN THE PAST 2 YEARS ABOUT THE TAKATA AIRBAGS EACH TIMES SOMEONE TELLS ME SOMETHING DIFFERENT BUT THERE IS NO LEXUS DEALER IN MY CITY AND THE CLOSEST IS OVER 100 MILES AWAY IN WHICH I DON'T HAVE MONEY TO TAKE A TRIP. I'M WORRIED ABOUT THIS SITUATION BECAUSE NOW THEY SAY DON'T EVEN RIDE NO ONE IN THE PASSENGER SEAT THAT'S A INCONVENIENT I USE THIS CAR TO TRANSPORT MY KIDS TO SCHOOL,MY JOB AND LEXUS ISN'T HELPING AND IT'S REALLY THEY FAULT THAT I'M IN THIS SITUATION. IF I COULD TAKE THE CAR TO A SHOP IN MY CITY WHERE I'M PURCHASING THE CAR I WOULD TAKE THE CAR TO THE SHOP BUT OVER 100 MILES OUT AND A 100 MILES BACK HOME I CAN'T AFFORD THAT.

THE PASSENGER SIDE AIRBAG IS BEING DISABLED BY A DEFECTIVE SENSOR IN THE SEAT AND LEXUS IS INFORMING CUSTOMERS THAT THEY DON'T HAVE THE PARTS TO FIX THE ISSUE. THEREFORE, THE PASSENGER AIRBAG IS ESSENTIALLY PERMANENTLY DISABLED. THIS IS A SERIOUS CONCERN SINCE ANY PERSON TRAVELING IN THE FRONT PASSENGER SEAT WILL NO LONGER HAVE A WORKING AIRBAG.

The contact owns a 2008 Lexus ES350. The contact stated that the TPMS warning light showed that the tire pressure was low. The contact took the vehicle to the dealer to be repaired. While attempting to reverse out of a parking lot, the vehicle independently accelerated forward at 60 MPH. The contact was able to maneuver the vehicle out of the parking lot to avoid a crash. The vehicle decelerated independently. The contact pulled over and turned off the vehicle. After waiting for a while, the contact drove the vehicle home at slow speeds. The contact took the vehicle to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 49,000. The contact deemed the vehicle unsafe to drive and decided to sell it. The vehicle was sold to Carmax instead of to the dealership because they offered more money. But the contact still suffered a significant financial loss so they are requesting a reimbursement for the remainder of the value at which they purchased the vehicle.

SOME SNOW & ICE ON I82, FROM SUNNYSIDE, WA, (MP 69) TO WEST RICHLAND (MP 96). ENTERING FREEWAY, CAR WOULD ONLY GO 40MPH, ENGINE SURGING LIKE TRANSMISSION STUCK IN 3RD GEAR. TRAFFIC VERY LIGHT. STOPPED AT WEIGH SCALE TO CHECK WHEEL WELLS FOR ICE AS THOUGHT THIS MIGHT BE THE REASON CAR ACTING STRANGE. WELLS COMPLETELY CLEAR. GET BACK ON I82, FIRST UNDERPASS HAS PATCHES OF ICE THAT I CAN SEE. WHEN I GO OVER THE ICE, THE CAR BRAKES HARD BY ITSELF AND THE REAR OF THE CAR SWINGS OUT TO THE LEFT & STARTS TO GO BROADSIDE. I KEEP THE CAR UNDER CONTROL. AS TRAFFIC INCREASES, I PUT MY FLASHERS ON & STAY IN THE RIGHT LANE BECAUSE I CANNOT GET THE CAR TO GO FASTER THAN 40MPH. THE NEXT UNDERPASS, I GET AGAIN HARD BRAKING BY THE CAR AND BROADSIDE SWING INTO THE LEFT LANE. I KNOW IT IS AN ISSUE WITH THE CAR BECAUSE I DID NOT BRAKE. NEXT UNDERPASS I HAVE TO SLOW TO 30MPH TO MAKE SURE THE CAR COMING UP BESIDE ME IS CLEAR BECAUSE I KNOW I WILL SWING TO THE LEFT. I AM NOT ACCELERATING OR BRAKING AND YES, AGAIN AT 30MPH IT BRAKES AND I GO BROADSIDE TO THE LEFT. THIS IS A TERRIFYING TRIP, THERE ARE 4 OR 5 UNDERPASSES & EACH TIME IT'S THE SAME BROADSIDE MOVEMENT WITH AUTO BRAKING BY THE CAR. I EXIT AT MP 69. GOING EASTBOUND ON KENNEDY RD WHERE THERE IS COMPACT SNOW AND ICE, IT WILL NOT GO FASTER THAN 25MPH AND IS SQUIRRELY, BACK END MINOR SWINGING BACK AND FORTH AS AUTO BRAKING IS HAPPENING. NEXT MORNING, TOOK IT TO DEALERSHIP, RAN DIAGNOSTICS, COULD FIND NOTHING WRONG. HAVE 84,500 MILES ON CAR, BOUGHT IT IN OCT 2015, HAD WATER PUMP REPLACED AT SAME DEALERSHIP IN JANUARY 2017. I DROVE THIS CAR LAST YEAR IN SNOW AND ICE AND NEVER EXPERIENCED THIS BUT NOW I WILL NOT DRIVE THIS CAR AGAIN & WE ARE ACTIVELY LOOKING FOR ANOTHER VEHICLE. IF MY 17 YEAR OLD DAUGHTER HAD BEEN DRIVING, SHE WOULD HAVE ROLLED THE CAR. IT IS ONLY BECAUSE OF EXPERIENCE I KNEW TO GENTLY CONTROL THE CAR.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND THERE WAS A GLARE ON THE FRONT WINDSHIELD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED HENNESSY LEXUS OF GWINNETT (3383 SATELLITE BLVD, DULUTH, GA 30096 (770) 680-1000) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS INFORMED THE WARRANTY POLICY EXPIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.*DT*TP

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED AND MELTED. THE FRACTURE BEGAN FROM THE PASSENGER SIDE TO THE IGNITION AREA. THE DASHBOARD WAS BROKEN INTO PIECES AND EXPOSED THE IGNITION, WHICH CAUSED THE KEY TO BE LOOSE. THE CONTACT SPOKE WITH STERLING MCCALL LEXUS (10025 SOUTHWEST FREEWAY, HOUSTON, TX 77074, (713) 995-2600) AND WAS INFORMED THAT THE VEHICLE'S WARRANTY HAD EXPIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE DASHBOARD REPLACEMENT PROGRAM HAD EXPIRED FOR THE 2008 LEXUS ES350. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 118,000. *JS

BATTERY FAILED TO DISCHARGE IN NUMEROUS OCCASIONS (STATIONARY-PARKED AT MY RESIDENCE-28,012 ML ON THIS 2008 ES 350), REQUIRED TRIPLE AAA CHARGE. LEXUS SERVICE CENTER STATED "I NEEDED A NEW BATTERY & ALTERNATOR." I HAD THE ALTERNATOR & BATTERY REPLACED ON 12/15/2018 (NOT CHEAP). THEN ON 02/17/2019, I HAD THE EXACT SAME PROBLEM, BATTERY NOT DISCHARGING. FYI, THIS IS MY 2ND LEXUS. 1ST LEXUS OWNED WAS A 1991 ES 250, NEVER HAD PROBLEMS WITH THAT CAR UNTIL IT REACHED 117,000 MILES. THIS IS TOO STRESSFUL. WHAT IS HAPPENING WITH LEXUS (TOYOTA). THEY ONCE WERE THE BEST CARS ON THE ROAD???????

BOUGHT THIS LEXUS IN 03/12/12. IT IS USED. THERE HAS BEEN MOISTURE IN THE HEADLIGHT HOUSING. THIS IS NOT A LITTLE MOISTURE, IT IS VERY EXCESSIVE. WE CAN'T DRIVE THE CAR AT NIGHT BECAUSE OF THE EXCESSIVE MOISTURE CAUSES VERY DIM LIGHT WHICH WOULD BE DANGEROUS TO DRIVE AT NIGHT. MY HUSBAND TALKED TO A SARAH AS CASE MANAGER AT CORPORATE, MARKET MANAGER FOR SERVICES, VAL KRAMER, WARRANTY COORDINATOR AND EACH OF THEM SAID THEY COULD DO NOTHING TO HELP US. LEXUS SEND US A LETTER AND TOLD US THEY KNOW THAT THE HEADLIGHT IS NOT COMPLETELY SEALED. WOULD YOU PLEASE HELP. LEXUS SHOULD FIX THIS WITH NO EXPENSE. THANK YOU COR YOUR BELL

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND THERE WAS A GLARE ON THE FRONT WINDSHIELD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED HENNESSY LEXUS OF GWINNETT (3383 SATELLITE BLVD, DULUTH, GA 30096 (770) 680-1000) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS INFORMED THE WARRANTY POLICY EXPIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.*DT*TP

THE TOP OF THE DASH IS STICKY, ALMOST LIKE IT'S MELTING, CAUSING A SHINY GLARE TO REFLECT OFF THE BASH AND WINDSHIELD MAKING IT DIFFICULT TO SEE, ESPECIALLY IN DIRECT SUNLIGHT. IVE OWNED THE CAR SINCE 2010 AND IT'S STEADILY WORSENED OVERTIME. IT BECAME AN IMMEDIATE SAFETY CONCERN BACK IN MARCH AS THE WEATHER BECAME WARMER.

2008 LEXUS 350. CONSUMER WRITES IN REGARDS TO RADIATOR LEAK CAUSED BY TECHNICIANS. *LD THE CONSUMER STATED THE RADIATOR LEAK WAS CAUSED BY THE TECHNICIANS TAMPERING WITH IT IN ORDER TO INDUCE THE LEAK. THE FRONT PASSENGER'S AIR BAG INFLATOR WAS NOT PROPERLY CORRECTED. UPDATED 11/06/2017*JS

WHILE ENTERING MY GARAGE, MY CAR SUDDENLY ACCELERATED AND SMASHED INTO THE REAR WALL DESTROYING A CABINET AND REFRIDGERATOR AND WENT THROUGH THE WALL. I COULDN'T STOP THE CAR AS EVIDENCED BY BRAKE SKID MARKS ON THE GARAGE FLOOR. LEXUS LATER INSPECTED THE CAR AND CLAIMED THEY COULD FIND NO DEFECT. FORTUNATELY MY WIFE AND I WERE ONLY SHAKEN UP FROM THE DEPLOYMENT OF THE AIRBAGS. THE CAR WAS TOTALED. MY HOME AND AUTO INSURANCE COVERED PART OF THE DAMAGE AND LEXUS HAS DISAVOWED ANY RESPONSIBILITY, BUT THEY NEVER INSPECTED THE DAMAGE TO OUR HOME OR THE EVIDENCE THAT I WAS TRYING TO STOP THE CAR ALMOST FROM THE INSTANT IT ENTERED THE GARAGE. I CAN PROVIDE PICTURES BY EMAIL, BUT I CAN'T SEEM TO RETRIEVE THEM FOR THIS DOCUMENT. T

WHILE ENTERING MY GARAGE, MY CAR SUDDENLY ACCELERATED AND SMASHED INTO THE REAR WALL DESTROYING A CABINET AND REFRIDGERATOR AND WENT THROUGH THE WALL. I COULDN'T STOP THE CAR AS EVIDENCED BY BRAKE SKID MARKS ON THE GARAGE FLOOR. LEXUS LATER INSPECTED THE CAR AND CLAIMED THEY COULD FIND NO DEFECT. FORTUNATELY MY WIFE AND I WERE ONLY SHAKEN UP FROM THE DEPLOYMENT OF THE AIRBAGS. THE CAR WAS TOTALED. MY HOME AND AUTO INSURANCE COVERED PART OF THE DAMAGE AND LEXUS HAS DISAVOWED ANY RESPONSIBILITY, BUT THEY NEVER INSPECTED THE DAMAGE TO OUR HOME OR THE EVIDENCE THAT I WAS TRYING TO STOP THE CAR ALMOST FROM THE INSTANT IT ENTERED THE GARAGE. I CAN PROVIDE PICTURES BY EMAIL, BUT I CAN'T SEEM TO RETRIEVE THEM FOR THIS DOCUMENT. T

TL* THE CONTACT OWNS A 2008 LEXUS ES-350. THE CONTACT LIGHTLY APPLIED THE BRAKES AND THE VEHICLE CONTINUED TO SLOWLY ACCELERATE. THE CONTACT HAD TO APPLY ABRUPT PRESSURE TO THE BRAKES BEFORE COMING TO A COMPLETE STOP. THE CONTACT STATED THE FAILURE WOULD OCCUR WHENEVER THERE WAS LIGHT PRESSURE APPLIED TO THE BRAKES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER VERIFIED THE DEALER'S DIAGNOSIS AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 18,700.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. WHILE ACCELERATING FROM A STOP LIGHT AND ATTEMPTING TO AVOID A CURB ON THE LEFT, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE. WHEN THE CONTACT ATTEMPTED TO STEER TO THE LEFT, THE VEHICLE INDEPENDENTLY ACCELERATED AND ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED LEG INJURIES AND THE REAR DRIVER SIDE PASSENGER SUSTAINED HEAD INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 189,000.

GOING DOWNHILL ON STEEP GRADE AT 60 TO 70 MPH, SEVERE SHAKING OF STEERING WHEEL WHEN BRAKES APPLIED, REPAIRED BY LEXUS OF LAS VEGAS, THIS HAPPENED SEVERAL TIMES BEFORE REPAIR. *TR

TL*THE CONTACT OWNS A 2008 LEXUS ES350. WHILE DRIVING ON A DARK ROAD AT APPROXIMATELY 30-45 MPH, THE CONTACT NOTICED THAT THE LOW BEAM HEADLIGHTS WERE NOT PROVIDING THE NORMAL LIGHTING COVERAGE. HE TOOK THE VEHICLE TO THE DEALER AND INFORMED THEM THAT THE HEADLIGHTS NEEDED ADJUSTING. THE DEALER STATED THAT THE HEADLIGHTS WERE ADJUSTED CORRECTLY BY THE FACTORY AND NOTHING MORE COULD BE DONE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 13,612 AND CURRENT MILEAGE WAS 14,000.

THIS IS PROBABLY NOT THE CORRECT FORUM FOR THIS BUT THE COMPLAINT THAT I HAVE IS WITH THE NEW CARS AND THE HID HEADLIGHTS. I HAVE READ AND HEARD OLDER FOLKS SAY "THEY ARE GREAT, I CAN FINALLY SEE AT NIGHT" BUT THE ISSUE IS THEY ARE SO BRIGHT THAT WHEN ON A TWO LANE ROAD OR WHEN THE GROUND IS WET THE ONCOMING DRIVER HAS TO LOOK AWAY BECAUSE THOSE LIGHTS ARE BLINDING. HOW SAFE IS THAT TO TAKE YOUR EYES OFF OF THE ROAD AND NOT LOOKING AT ONCOMING TRAFFIC BECAUSE YOUR BLINDED? THOSE NEW LIGHTS NEED TO BE OUTLAWED FOR THE SAFETY OF ALL DRIVERS. *TR

TAKATA RECALL- I PURCHASED MY VEHICLE 2008 LEXUS ES350 IN FEB.2017 AND THE TIRE PRESSURE LIGHT WAS ON AND I WAS TOLD BY THE SELLER THAT IT WOULD GO OFF ONCE I DRIVE IT FOR A FEW MINUTES AFTER TAKING IT HOME, A FEW DAYS LATER IT WAS STILL ON. TOOK IT BACK AND WAS TOLD THE SPARE TIRE WAS A LITTLE DEFLATED AND THAT MAY HAVE BEEN THE CAUSE. TOOK IT HOME AND ABOUT 2 WEEKS LATER IT WAS BACK ON AGAIN.TOOK IT BACK AND WAS TOLD THERE WAS A TINY PIN HOLE IN THE TIRE THAT WAS MISSED AND WAS CORRECTED. TOOK IT HOME AND MAYBE A FEW WEEKS LATER IT WAS BACK ON AGAIN. I WENT BACK AND TOLD THE SERVICE DEPARTMENT IT COULD POSSIBLY BE A SENSOR. THE DEALER THEN HAD MY CAR SENT TO THE LEXUS DEALER TO FIX IT AND I GOT IT BACK THE NEXT DAY AND IT STAYED OFF FOR ABOUT 2 MONTHS THEN CAME BACK ON AGAIN. TOOK IT BACK AND SPOKE TO THE SERVICE DEPARTMENT AND WAS THEN TOLD IT WAS DEFINITELY THE SENSOR AND I WAS TOLD TO TAKE IT TO "NEXT LEVEL" WHICH IS A SHOP THAT MAKES REPAIRS AND THIS WAS 2 WEEKS AGO WHICH I HAVEN'T SINCE THE LIGHT HAVEN'T CAME BACK ON AS OF TODAY. ALL OF THE TIMES IT CAME ON, IT WAS PARKED, AND WHEN IT WAS TURNED ON THE TIRE PRESSURE LIGHT WAS ON.THIS SHOULD HAVE BEEN CORRECTED BY THE DEALER SINCE IT WAS AN ISSUE FROM THE BEGINNING....

WE LEASE A 2008 LEXUS ES-350 WHILE RIDING ON RTE 9 IN MONMOUTH COUNTY, THE CAR SUDDENLY ACCELERATED - I WAS TRAVELING AT APPROX. 50MPH WHEN IT HAPPENED-- I TRIED TO HIT THE BRAKES, BUT THEN CAR KEPT ON ACCELERATING- I THEN REACHED DOWN WHILE STILL DRIVING, AND FORCIBLY REMOVED THE FLOOR PAD FROM THE FLOOR AROUND THE ACCELERATOR--THE CAR IMMEDIATELY STOPPED ACCELERATING AND SLOWED DOWN SINCE THEN, I HAVE DRIVEN THE CAR WITH NO PROBLEM- BUT I HAVE NOT REPLACED THE FLOOR MAT. *TR

I WAS MAKING A RIGHT TURN ONTO A BUSY STREET AND ACCELERATED HARD WITH MY 2008 ES 350 LEXUS. AFTER ACCELERATING TO 45MPH I STOPPED APPLYING PRESSURE TO THE ACCELERATOR PEDAL BUT THE CAR CONTINUED TO ACCELERATE UP TO 80MPH WHILE GOING UP HILL AND MY FOOT WAS COMPLETELY OFF THE ACCELERATOR PEDAL. I TRIED TO SEE IF THE PEDAL WAS STUCK BY LIFTING THE ACCELERATOR PEDAL WITH MY FOOT BUT THE CAR CONTINUED TO ACCELERATE. I WAS APPROACHING AN INTERSECTION AND USED BOTH FEET TO APPLY FIRM PRESSURE TO THE BRAKE PEDAL. I WAS ABLE TO STOP THE CAR ALTHOUGH THE ENGINE WAS IDLING AT A MUCH HIGHER RPM THAN NORMAL. I DID NOT EXPERIENCE THE SITUATION AGAIN ON THE REMAINDER OF MY 20 MINUTE TRIP. I DID NOT HAVE MY WINTER DRIVING MATS IN PLACE WHEN THIS OCCURRED. I DID NOT REPORT THIS TO LEXUS ALTHOUGH DESCRIBED MY EXPERIENCE TO CO-WORKERS THAT SAME DAY. BASED ON RECENT NEWS REPORTS I FORMALLY NOTIFIED MY EXPERIENCE TO LEXUS CUSTOMER SERVICE TODAY. I EXPLAINED THAT THIS PROBLEM HAD NOTHING TO DO WITH THE ACCELERATOR PEDAL GETTING STUCK ON A FLOOR MAT. *TR

REAR SEAT BELT (2) UNABLE TO FASTEN INTO BUCKLE.. IT IS DEFECTIVE. *TR

WE CURRENTLY HAVE ALLSTATE FOR INSURANCE AND THEY HAVE THIS ITEM CALLED THE DRIVEWISE. THIS DEVICE FITS IN THE OBD II PORT UNDER THE STEERING COLUMN. THIS DEVICE CREATED MULTIPLE COMMUNICATIONS ERRORS WITHIN THE COMPUTERS FOR THE CAR. AFTER READING UP ON THIS, IT SEEMS THAT MANY PEOPLE ARE HAVING THIS ISSUE IN MANY MAKES/MODELS. THE VEHICLE SHIFTED FUNNY INTO ANOTHER GEAR ON ITS OWN. THE INSTRUMENT CLUSTER WAS NOT WORKING AND WOULD NOT LIGHT UP. THE RADIO WOULD NOT WORK AT ALL AND THE SUNROOF WAS MAKING A FUNNY NOISE. THE SPEAKERS WERE MAKING A CRACKLING SOUND AND THE A/C WASN'T WORKING. THE HEATED AND COOLED SEATS WERE NOT WORKING. AFTER BRINGING THE VEHICLE INTO THE LEXUS DEALER THEY COULD SEE THAT THE VEHICLE WAS HAVING MULTIPLE COMMUNICATIONS ISSUES BETWEEN THE COMPUTER SYSTEMS. THIS DEVICE IS A SAFETY CONCERN AND WE WILL NOT CONTINUE USING IT. EVERYTHING IS BACK TO NORMAL NOW THAT THE DEVICE HAS BEEN REMOVED. HAD WE NOT BEEN PROACTIVE ABOUT THIS, THE DEVICE COULD HAVE CAUSED AN ACCIDENT. POTENTIALLY HARMING SOMEONE. THIS IS A VERY SERIOUS CONCERN WE HAVE AND I FEEL THAT SOMEONE SHOULD DO MORE RESEARCH ON THE PRODUCT. *JS

I BOUGHT A NEW LEXUS ES350 (MODEL YEAR 2008) IN THE SUMMER OF 2008 FROM A DEALERSHIP IN TEXAS. I SOON NOTICED THAT, ON SEVERAL OCCASIONS, THE CAR LOCKS WOULD OPEN UNEXPECTEDLY BY THEMSELVES WHEN I WAS NEAR THE CAR. TO CLARIFY, ON MULTIPLE OCCASIONS MY CAR WAS PARKED, I APPROACHED THE CAR BUT DID NOT TOUCH THE CAR NOR DID I TOUCH MY KEY FOB, AND THE LOCKS WOULD OPEN WITHOUT EXPLANATION.*TR

I BOUGHT ONE LEXUS (TOYOTA) ES 350 LAST NOVEMBER WITH ABOUT 3,500 MILES (CURRENTLY 8,200MILES). RECENTLY, I FOUND FRONT WHEEL ON THE RIGHT SIDE COULD NOT BE RECOVERED TO STRAIGHT POSITION (STEERING ALSO). I TOOK MY CAR TO LEXUS DEALER IN PEORIA, IL, BUT THEY TALKED ME THAT THE ISSUES HAPPEN BECAUSE YOUR CAR HIT HOLES OR CURBS. I WANT TO ASK WHO CAN TELL ME THAT THEIR CARS NEVER HIT HOLES OR CURBS, IF ISSUES HAPPEN AS LONG AS YOUR CAR HITS HOLES OR CURBS. I THINK ISSUES HAPPEN WHEN A STRONG OUTSIDE FORCE WAS ADDED TO THE OBJECTS SUCH TIRE OR RIM OR BODY, BUT THIS TIME NOT ANY DAMAGE IN TIRE, RIM OR BODY, HOW COME ONLY INSIDE DAMAGE HAPPEN FIRST. I HAVE VERY STRONG ENGINEERING BACKGROUND, I WOULD LIKE TO ASK LEXUS (TOYOTA) HOW BIG OUTSIDE FORCE WILL LED TO THIS DAMAGE, AND IF AND WHAT THE OUTSIDE DAMAGE HAPPEN WHEN SAME STRENGTH FORCE IS ADDED TIRE, RIM OR BODY. I THINK LEXUS (TOYOTA) SHRINK THEIR RESPONSIBILITY SUCH AS THEY HAVE DONE. MY WIFE DRIVES A NEW BMW ABOUT 4 YEARS, BUT NOTHING HAPPEN EVEN THOUGH HIT MANY HOLES OR CURBS. LEXUS IS LUXURY CAR, NOT A TOY. WE DEFINE A CAR AS A LUXURY CAR, NOT ONLY INTERIOR, BUT ALSO IN SAFETY, WHICH HAS ENOUGH STRENGTH TO BEAR OUTSIDE FORCE. IF CAR DAMAGED AS LONG AS IT HIT A HOLE OR CURB. IF YES, I CAN SAY LEXUS WAS MADE BY PAPER OR FLOUR. I THINK THIS IS A ISSUES OF DESIGN. *TR