2022 Lexus ES350

The left headlight projects three dark shadows on the road surface along the left edge and middle of the road in front of the vehicle Someone walking or standing on the side might not be visible and when the vehicle is turning to the right the shadows flow along the very edge of the roadway obscuring anything in its path. The car has been to the dealership twice and they verified that the shadows due exist and are operating as intended.

NHTSA ID

11493219

Incident

Nov 9, 2022

Second day of buying the vehicle stopped suddenly in the highway forcing me to turn to the emergency lane and gravel.Ounce stopped, tried to return to the highway and stpopped suddenly in several ocasions.Noticed the presence of the emergency braking system was on in the dash.Turnned it off and resume my trip.When i leaved the highway it was turnned on again and no signs,but in the middele of the light it did again stopping the transit.It continued doing so even the following day that i took it to the dealer. Incidentaly it also happened to one of their technitians. This could have provoked in several ocasions a disastrous accident.The new wheels also got scratch apparently during the forcefull brakings.Clearly not a car to turst.They confirmed the defect was in the sonars of the car that where fallin of.

NHTSA ID

11476385

Incident

Jul 7, 2022

TSB: Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation (versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of the following conditions: ?Navigation reset while entering a destination. ?Voice command does not recognize Starbucks. ??Unable to establish audio connection? message, and Alexa is unable to resume after Android AutoTM interruption. ?Soft buttons grayed Out during panoramic view monitor transition. ?HVAC fan speed displayed incorrectly. ?Volume cannot be adjusted with the rear seat remote control. ?Multimedia system reboots when iPhone® is connected via USB. ?Energy flow information is missing on energy monitor screen. ?Clearance sonar indication on backup camera screen is missing. ?Audio from USB devices intermittently works. ?iPhone® ringer continues after answering call. ?Audio titles not displayed. ?Toyota apps screen menu not displayed. Some 2020 ? 2021 model year vehicles equipped with 17CY+ Panasonic Navigation (version less than 1150) and Audio (version less than 1163) may exhibit one or more of the following conditions: ?Poor map screen touch operation. ?Navigation system reset. ?Climate temperature control difficult to operate. ??Waiting for the Beep? message displayed, voice recognition does not start when pressing the push to talk button. ?Blower motor speed incorrectly displayed. ?White CarPlay® screen when connecting iPhone12®. ?Navigation sub-screen blank while playing a CD. ?Inoperative rear seat entertainment track controls. ?Abnormal energy flow screen appearance. ?Incorrect FM or SiriusXM® genre Information. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to address these conditions.

TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system

TT: Confirm there is an abnormal noise coming from the front of the vehicle, some customers describe the noise as a roaring type noise. Confirm the vehicle meets the following criteria: ?Mileage is under 5,000 miles ?No previous repairs or accidents ?Noise is due to the left/right/both front hubs and bearings If the vehicle meets the above criteria, please recover the front hubs and bearings and submit a Dealership Product Report (DPR) including a video of the condition. If the vehicle does not exhibit an abnormal noise OR does not meet the above criteria, please proceed to diagnose the vehicle using the applicable repair manual.

TSB: Some 2019 ? 2022 model year ES 300h and ES 350 vehicles and 2021 ? 2022 model year ES 250 vehicles may exhibit a whistle or wind noise from the rear left quarter window. An updated repair process has been created to reduce the possibility of this condition. Follow the Repair Procedure in this bulletin to address this condition

TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine

TSB: This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test in some 2016 ? 2022 model year Lexus vehicles equipped with an FKS engine