2007 Lexus IS 250 Body & structure Problems

TL* THE CONTACT OWNS A 2007 LEXUS IS200. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IN SUNLIGHT, THE DASHBOARD MELTED. THE CONTACT STATED THAT THE FAILURE RESULTED IN THE DASHBOARD HAVING A SHINY, CAUSING THE SUNLIGHT TO BE REFLECTED WHICH BLOCKED THE CONTACT'S EYESIGHT. LEXUS OF ROSEVILLE (300 AUTOMALL DR, ROSEVILLE, CA 95661, 916-783-9111) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY EXPIRED ON THE VEHICLE. THE DASHBOARD WAS PREVIOUSLY COVERED HOWEVER, THE CONTACT WAS NOT INFORMED OF THE COVERED REPAIR ON PRIOR MAINTENANCE VISITS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT TWO LETTERS REGARDING THE MELTING DASHBOARD WAS MAILED TO THE CONTACT. THE CONTACT STATED THAT THE LETTERS WERE NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000. *BF *TR

NHTSA ID

11326989

Incident

Jun 3, 2019

Mileage

125,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND THE GLARE FROM THE DASHBOARD AFFECTED HER VISIBILITY WHILE DRIVING VARIOUS SPEEDS. THE CONTACT SPOKE WITH TOM WOOD LEXUS (4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 580-6888) AND WAS INFORMED THAT THERE WAS A LIMITED TIME WARRANTY TO HAVE THE VEHICLE SERVICED. THE CONTACT WAS INFORMED THAT SHE MISSED THE DEADLINE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA ID

11270046

Incident

Nov 2, 2018

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD PANEL MELTED AND CONTAINED A STICKY TEXTURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000.

NHTSA ID

11195035

Incident

Apr 1, 2019

Mileage

121,000 mi

MY DASH PANEL AND DOOR PANEL'S ARE MELDING AND STICKY

NHTSA ID

11192818

Incident

Jun 21, 2016

I CANT SEE IM BLINDED BY THE DASH BOARD ITS MELTING THE CLARE FROM THE SUN IS BLINDING ON THE DASH MELTED PLASTIC

NHTSA ID

11184388

Incident

Mar 1, 2016

Mileage

90,000 mi

THE DASH IS MELTING. AND THE DOOR PANELS ARE RELEASING BLACK TAR LIKE MATERIALS.

NHTSA ID

11130286

Incident

Apr 14, 2015

Mileage

98,254 mi

INTERIOR DOORS ARE MELTING AND DASHBOARD

NHTSA ID

11123242

Incident

Jul 1, 2016

Mileage

125,000 mi

I AM WAITING ON THE FRONT AND REAR INTERIOR DOOR PANELS RECALLS FOR CRACKED AND MELTED AS RESULT OF HEAT OR HUMIDITY.

NHTSA ID

11061062

Incident

May 25, 2016

Mileage

65,000 mi

MELTED INTERIOR, STICKY AND EASILY BREAKABLE DASHBOARD DUE TO HEAT AND HUMIDITY, CRACKED INTERIOR

NHTSA ID

11054390

Incident

Dec 1, 2013

TAKATA RECALL AIRBAG DID NOT INFLATE WHEN HITTING A BRICK WALL HEAD ON. MY CAR WAS IN MOTION AND WAS HIT ON THE REAR PASSENGER SIDE OF THE VEHICLE AND FISH TAILED HEAD ON INTO WALL AND I SUSTAINED INJURIES.

NHTSA ID

11040765

Incident

May 9, 2016

Mileage

220 mi

MELTING DASH - I HAVE THE LEXUS "MELTING DASH" PROBLEM ON MY IS250 AND HAVE WAITED FOR 1 1/2 YEARS, WITH NO RESOLUTION. MY LOCAL DEALERSHIP SAYS THEY HAVE NOT RECEIVED ANY DASHES FOR OVER 6 MONTHS AND HAVE NO IDEA WHEN THEY MIGHT ARRIVE. MY DASH HAS MELTED INTO A SLICK BLOB AND THAT BECOME A SIGNIFICANT SAFETY HAZARD. WHEN DRIVING DURING THE DAY, THE SUN REFLECTS ON THIS MELTED SURFACE AND BLINDS THE DRIVER. I HAVE NOTIFIED CERRITOS LEXUS AND LEXUS CORPORATE OF THIS SAFETY ISSUE. FORCING CUSTOMERS TO DRIVE UNSAFE VEHICLES WITH NO EXPECTATION OF WHEN A SOLUTION IS AVAILABLE IS UNACCEPTABLE. THIS SHOULD BE LISTED AS A RECALL DUE TO THE DRIVER/PASSENGER SAFETY CONCERNS. WHAT AM I SUPPOSED TO DO? I'M TELLING MY WIFE NOT TO DRIVE UNLESS IT'S AN EMERGENCY. *TR

NHTSA ID

10919368

Incident

Jan 1, 2015

Mileage

50,000 mi

* "TAKATA RECALL" LIFE THREATENING AIRBAG DEFECT IN LEXUS IS 250 BUT NO PLANS TO FIX IT * FAULTY DASHBOARD, SIDE PANELS INTERIOR COMPLETELY MELTING - LEXUS PROMISED TO FIX BUT ITS BEEN YEARS NOT FIXED ON LEXIS IS 250

NHTSA ID

10896182

Incident

Aug 1, 2015

TAKATA RECALL PLUS THE INTERIOR DASH AND INTERIOR SIDE DOOR PANELS ARE DETERIORATING. THE FRONT DASH HAS AN OILY SLICK RESIDUE WHICH GLARES INTO THE FRONT WINDSHIELD MAKING IT DANGEROUS TO OPERATE. THE DEALERSHIP STATED THAT I AM ON THE LIST AS #139 AND THEY'VE REPLACED 20 TO DATE. THIS HAS BEEN A KNOWN PROBLEM FOR YEARS. AT THIS RATE AND IF HISTORY REPEATS ITSELF NEITHER WILL BE REMEDIED IN MY LIFETIME.

NHTSA ID

10887959

Incident

Jun 1, 2014

APPROXIMATELY 2 YEARS AGO MY ENTIRE DASH BOARD AND SIDE PANELS STARTED TO MELT. I HAVE CONTACTED LEXUS AND THEY CONTINUE TO SAY THEY ARE WAITING ON THE MANUFACTURER FOR PARTS. I LIVE IN MARRERO LOUISIANA WITH EXTREMELY HIGH HUMIDITY AND TEMPERATURES. THIS HAS BEEN A SAFETY HAZARD. WHEN THE SUN HITS MY WINDSHIELD, THE GLARE FROM HITTING THE MELTED DASH COMPLETELY BLINDS ME. I HAVE TO LEAN TO THE RIGHT SIDE JUST TO SEE OUT OF MY WINDSHIELD. IT IS MELTED TO THE POINT OF IT BEING UNTOUCHABLE WITHOUT GETTING STICKY GLUE ON YOUR HANDS. ANYTHING THAT RUBS AGAINST THE SIDE DOOR PANELS CREATES GROOVES AND MARKS BECAUSE IT'S LIKE CLAY. NOW THERES A RECALL WITH THE TAKATA INFLATORS IN THE FRONT PASSENGER AIRBAG WHICH REALLY CONCERNS ME BECAUSE ITS AFFECTED BY HIGH TEMPERATURES AND HUMIDITY CAUSES DEGRADING OF THE PART. SINCE MY DASH BOARD IS COMPLETELY MELTED TO THE CONSISTENCY OF HOT GLUE, I CAN'T IMAGINE THAT HELPS WITH MY AIRBAG SITUATION EITHER. I HAVE BEEN CONTACTING LEXUS FOR THE PAST 2 YEARS WITH NO LUCK. IF I SHOULD HAVE AN ACCIDENT DUE TO THE DASH GLARE, I WILL EXPECT TO HAVE THE PRODUCTION COMPANY HELD ACCOUNTABLE. ANY HELP YOU CAN OFFER WITH GETTING THIS MESSAGE ACROSS TO ANYONE AT THIS POINT WOULD BE GREATLY APPRECIATED. THANKS.

NHTSA ID

10885764

Incident

Jul 1, 2014

7/11/16 SEMINOLE, FLORIDA THE DASHBOARD OVER THE INSTRUMENT PANEL AND THE FRONT AND REAR SIDE DOOR PANELS ARE MELTING,CRACKING AND DETERIORATING WHICH CAUSES DENTS IN THE MATERIAL TO THE TOUCH. ALL OF THE MATERIAL IS DISCOLORED AND STICKY OR MELTING. STICKY STUFF GETS ON MY CLOTHES. LEXUS IS A LUXURY CAR AND THIS IS NOT NORMAL. THIS NEEDS TO BE REPLACED IMMEDIATELY AND A RECALL NEEDS TO BE DICTATED BY THE NHTS ASAP. THIS IS UNACCEPTABLE AND THIS IS WHY THE NHTSA NEEDS TO DEMAND LEXUS INITIATES A OFFICIAL RECALL FOR THE AFFECTED VEHICLES WITH THE MELTING DASHBOARD AND SIDE DOOR PANEL ISSUES.

NHTSA ID

10884174

Incident

Mar 3, 2013

THE DASHBOARD OVER THE INSTRUMENT PANEL AND THE FRONT AND REAR SIDE DOOR PANELS ARE MELTING,CRACKING AND DETERIORATING WHICH CAUSES DENTS IN THE MATERIAL TO THE TOUCH. ALL OF THE MATERIAL IS DISCOLORED AND STICKY OR MELTING. THIS NEEDS TO BE REPLACED IMMEDIATELY AND A RECALL NEEDS TO BE DICTATED BY THE NHTSA ASAP. LEXUS NOTIFIED ME OF THE PROBLEM ALMOST A YEAR AGO, AND WHEN I CALLED THEY TOLD ME IT WOULD TAKE ANOTHER 9 TO 10 MONTHS BEFORE THEY COULD REPLACE THE DASHBOARD AND SIDE DOOR PANELS. SO, IT WOULD BE OVER A 1 OR MORE YEARS SINCE THE ORIGINAL LEXUS NOTICE THAT THEY MAYBE CAN FIX THE PROBLEM. THIS IS UNACCEPTABLE AND THIS IS WHY THE NHTSA NEEDS TO DEMAND LEXUS INITIATES A OFFICIAL RECALL FOR THE AFFECTED VEHICLES WITH THE MELTING DASHBOARD AND SIDE DOOR PANEL ISSUES

NHTSA ID

10881576

Incident

May 1, 2015

THE DASHBOARD OVER THE INSTRUMENT PANEL AND THE FRONT AND REAR SIDE DOOR PANELS ARE MELTING,CRACKING AND DETERIORATING WHICH CAUSES DENTS IN THE MATERIAL TO THE TOUCH. ALL OF THE MATERIAL IS DISCOLORED AND STICKY OR MELTING. THIS NEEDS TO BE REPLACED IMMEDIATELY AND A RECALL NEEDS TO BE DICTATED BY THE NHTSA ASAP. LEXUS NOTIFIED ME OF THE PROBLEM ALMOST A YEAR AGO, AND WHEN I CALLED THEY TOLD ME IT WOULD TAKE ANOTHER 9 -12 MONTHS BEFORE THEY COULD REPLACE THE DASHBOARD AND SIDE DOOR PANELS. SO, IT WOULD BE 11/2 YEARS SINCE THE ORIGINAL LEXUS NOTICE THAT THEY MAYBE CAN FIX THE PROBLEM. THIS IS UNACCEPTABLE AND THIS IS WHY THE NHTSA NEEDS TO DEMAND LEXUS INITIATES A OFFICIAL RECALL FOR THE AFFECTED VEHICLES WITH THE MELTING DASHBOARD AND SIDE DOOR PANEL ISSUES.

NHTSA ID

10823979

Incident

Feb 1, 2015

Mileage

75,000 mi

I STARTED NOTICING THAT MY DASHBOARD AND ALL FOUR DOOR PANELS ARE MELTING AND ITS VERY STICKY. WHILE DRIVING THE GLARE GETS REALLY BAD REFLECTING ONTO THE WINDSHIELD THAT ITS HARD TO SEE. I CAN'T LEAN MY ARM ON MY DOOR BECAUSE ITS REALLY STICKY AND IT LEAVES A FILM ON MY ARM. MY DASHBOARD IS ALSO CRACKING DUE TO THIS MELTING. I HAVE NOT NOTICED A RECALL ON IT BUT I HAVE SPOKE TO OTHERS THAT THIS IS HAPPENING TO AND ALSO SEEING THE SAME ONLINE WITH OTHER LEXUS/TOYOTA OWNERS. *TR

NHTSA ID

10713684

Incident

Jun 2, 2014

Mileage

80,000 mi

THE VEHICLE DASHBOARD AND DOORS MATERIALS ARE MELTED/STICKY/GLOSSY, CANNOT BE TOUCHED OR EVEN CLEAN, MY MAIN CONCERN IS THE AIRBAG. *TR

NHTSA ID

10693211

Incident

Mar 10, 2015

Mileage

157,000 mi

I HAVE COMPLAINED TO THE LEXUS DEALERSHIP AS WELL AS SONIC ABOUT THIS DASHBOARD. MY WARRANTY WAS VALID MY FIRST SEVERAL COMPLAINTS, PICTURES WERE TAKEN BY A LEXUS REP AND SENT TO CORPORATE. AT THAT TIME CORPORATE DENIED COMPLAINT I PERSONALLY CALLED AND A REP TOLD ME THAT THEY HAVE RECEIVED CALLS IN REGARDS TO MELTING STICKY DASHBOARD AND THEY HAVING THIS PROBLEM WITH PEOPLE THAT LIVE IN HOT HUMID CLIMATE. I WAS IN DISBELIEF THAT THE REP TOLD THAT TO ME. I ASKED THE REP WHO MAKES A CAR BASED ON CLIMATE WEATHER I LIVE IN ALABAMA AND IN THE SUMMER WITH THE SUN BEAMING ON DASHBOARD CAN POSSIBLY CAUSE A CAR ACCIDENT. SAFETY SAFETY HAS BEEN MY MAIN CONCERN THIS IS DANGEROUS. THEY CALLED ME AND SAID THEY WORKED PAY 20% THEN A COUPLE DAYS LATER SAID 20% ONLY TOWARDS PARTS. *TR

NHTSA ID

10680738

Incident

Jan 7, 2014

Mileage

104,000 mi

THE DASHBOARD IS MELTING AND WHEN THE SUN SHINES IT REFLECTS ON THE WINDSHIELD COMPROMISING MY VISIBILITY CAUSING ME TO ALMOST GET INTO A CAR ACCIDENT. THE DOOR PANELS ARE ALSO MELTING. I CANNOT CONTINUE TO DRIVE IN DANGER. I HAVE ATTEMPTED TO GET RESOLUTION FROM LEXUS BUT HAVE NOT BEEN SUCCESSFUL FOR YEARS. THIS ISSUE WITH THE DASHBOARD IS DANGEROUS. I HAVE BEEN WAITING FOR TOO LONG FOR LEXUS TO HELP ME OUT BUT WITH NO SUCCESS. *TR

NHTSA ID

10679048

Incident

Jan 1, 2011

OVER A FEW YEARS THE DASHBOARD OF MY CAR HAD DRASTICALLY BECOME STICKY AND SHINY. ANYTIME THE CAR IS VALETED OR REQUIRED TO SHOW A TEMPORARY PARKING TAG THE PAPER STICKS OR ANYTHING THAT TOUCHES IT STICKS. ALSO, WHILE DRIVING IT CREATES A TERRIBLE GLARE ON THE WINDSHIELD, CAUSING IT HARD TO SEE OUT THE WINDOW. *TR

NHTSA ID

10670855

Incident

Jul 5, 2013

THE DASHBOARD IS MELTING IN THE AREA TOWARD THE FRONT, CLOSEST TO THE WINDSHIELD GLASS. THIS SEEMS TO BE AS A RESULT OF THE DASH MATERIAL REACTING TO HEAT. IN THE AREAS WHERE THIS OCCURS, THE SURFACE OF THE DASH IS VERY SHINY AND STICKY, AND THERE IS CONSIDERABLE GLARE FROM THE DASH WHEN DRIVING IN FULL SUNLIGHT. IN ADDITION, THERE ARE NOXIOUS FUMES EMITTED FROM THE DASH. THIS IS ESPECIALLY NOTICEABLE AFTER THE CAR HAS HEATED UP AFTER BEING PARKED IN THE SUN. *TR

NHTSA ID

10654299

Incident

Nov 5, 2014

Mileage

93,000 mi

DASHBOARD MELTING AND DOOR SIDE PANEL MELTING. THE MELTING OF DASHBOARD AND SIDE DOOR PANELS CAUSES A SHINY REFLECTION ONTO WINDSHIELD. THE GLARE FROM THE REFLECTION CAUSED THE DRIVER DIFFICULTY IN SEEING AND LED TO ACCIDENT. *TR

NHTSA ID

10650566

Incident

May 1, 2014

Mileage

61,000 mi

THE DASHBOARD AND SIDE DOORS ARE STICKY, SHINY AND MELTING. WHEN GLARE HITS IT IS VERY HARD TO SEE BECAUSE OF THE SUN HITTING THE DASHBOARD. ON THE DOORS PIECES ARE COMING OFF SINCE THE MATERIAL SEEMS VERY SOFT. *TR

NHTSA ID

10650345

Incident

Oct 1, 2009