2007 Lexus IS 250 Owner Complaints

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY WHICH CREATED A GLARE ON THE WINDSHIELD WHILE DRIVING. THE CONTACT WAS CONCERNED FOR HER SAFETY DUE TO THE GLARE IMPAIRING HER VISION OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 183,000.

NHTSA ID

11396813

Incident

Sep 30, 2020

Mileage

183,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS IS200. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IN SUNLIGHT, THE DASHBOARD MELTED. THE CONTACT STATED THAT THE FAILURE RESULTED IN THE DASHBOARD HAVING A SHINY, CAUSING THE SUNLIGHT TO BE REFLECTED WHICH BLOCKED THE CONTACT'S EYESIGHT. LEXUS OF ROSEVILLE (300 AUTOMALL DR, ROSEVILLE, CA 95661, 916-783-9111) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY EXPIRED ON THE VEHICLE. THE DASHBOARD WAS PREVIOUSLY COVERED HOWEVER, THE CONTACT WAS NOT INFORMED OF THE COVERED REPAIR ON PRIOR MAINTENANCE VISITS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT TWO LETTERS REGARDING THE MELTING DASHBOARD WAS MAILED TO THE CONTACT. THE CONTACT STATED THAT THE LETTERS WERE NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000. *BF *TR

NHTSA ID

11326989

Incident

Jun 3, 2019

Mileage

125,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND THE GLARE FROM THE DASHBOARD AFFECTED HER VISIBILITY WHILE DRIVING VARIOUS SPEEDS. THE CONTACT SPOKE WITH TOM WOOD LEXUS (4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 580-6888) AND WAS INFORMED THAT THERE WAS A LIMITED TIME WARRANTY TO HAVE THE VEHICLE SERVICED. THE CONTACT WAS INFORMED THAT SHE MISSED THE DEADLINE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA ID

11270046

Incident

Nov 2, 2018

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STOPPED, THE POWER STEERING SUDDENLY SEIZED. THE CONTACT STATED THAT THE FAILURE OCCURRED OFTEN. SOMETIMES, THE POWER STEERING WOULD RESUME NORMAL OPERATION WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED. ON OTHER OCCASIONS, THE VEHICLE HAD TO BE TOWED HOME. WHEN IT WAS TOWED, IT TOOK APPROXIMATELY 24 HOURS BEFORE THE POWER STEERING WOULD RETURN TO NORMAL. THE CONTACT CALLED OURISMAN LEXUS OF ROCKVILLE (LOCATED AT 15501 FREDERICK RD, ROCKVILLE, MD 20855, 855-821-1390) WHERE IT WAS DIAGNOSED THAT THE ECU AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS BECAUSE THERE WERE NOT ENOUGH COMPLAINTS REGARDING THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBERS: 1802260181 AND 1812061696. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.

NHTSA ID

11258326

Incident

Feb 16, 2015

Mileage

230,000 mi

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD PANEL MELTED AND CONTAINED A STICKY TEXTURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000.

NHTSA ID

11195035

Incident

Apr 1, 2019

Mileage

121,000 mi

OWNERS OF TOYOTAS AND LEXUS VEHICLES ARE EXPERIENCING PROBLEMS WITH THE AIRBAG OCCUPANT SENSOR LOCATED UNDER THE RIGHT FRONT SEAT DEALERS ARE NOT ACKNOWLEDGING THIS PROBLEM. IT IS ALL OVER THE INTERNET AND FACEBOOK. IT IS SIMILAR TO THE TACOMA FRAMES RUSTING OUT PREMATURELY. EVENTUALLY THEY ACKNOWLEDGED THE PROBLEM AND TOOK ACTION. IT APPEARS THEY WON'T TAKE ANY ACTION UNTIL PRESSURED.

NHTSA ID

11194793

Incident

Oct 1, 2018

Mileage

85,000 mi

MY DASH PANEL AND DOOR PANEL'S ARE MELDING AND STICKY

NHTSA ID

11192818

Incident

Jun 21, 2016

THE REAR VIEW MIRROR HAS BLACK LINES ON IT, WHICH INDICATES THE COATING BEHIND THE MIRROR IS DETERIORATING IN SOME WAY. I LOOKED UP THE ISSUE NOW AND REALIZED THIS IS A MORE WIDESPREAD ISSUE. SOME CUSTOMERS ONLINE HAVE INDICATED IT'S HARD TO SEE ANYTHING USING THE REAR VIEW CAMERA, THOU MY REAR VIEW HAS NOT GO TO THAT POINT.

NHTSA ID

11191279

Incident

Mar 19, 2015

Mileage

90,000 mi

I CANT SEE IM BLINDED BY THE DASH BOARD ITS MELTING THE CLARE FROM THE SUN IS BLINDING ON THE DASH MELTED PLASTIC

NHTSA ID

11184388

Incident

Mar 1, 2016

Mileage

90,000 mi

THE TRANSMISSION SLIPS ON REVERSE. IT DOES NOT TRAVERSE UNLESS I DRIVEN 30 MINUTES AND GOING 40 AMD HIGHER, THE RPMS START AT 4K THEN 5K AMD KEEPS GETTING HIGHER. THE ENGINES WANTS TO STALL FROM TIME TO TIME. THE SUSPENSION IS HARD, EVEN AFTER CHANGING THE SHOCKS

NHTSA ID

11183325

Incident

Mar 1, 2019

Mileage

160,000 mi

THERE HAS BEEN AN ONGOING PROBLEM WITH THESE CARS WITH THE AIR BAG WIRING HARNESS. MANY CARS HAVE HAD THIS PROBLEM INCLUDING MY CAR. THE WIRING HARNESS GETS DISCONNECTED FROM THE AIR BAG ITSELF AND DISCONNECTS PUTS ON THE AIR BAG LIGHT. TAKING IT TO THE LOCAL DEALER I WAS TOLD THAT IT WOULD BE $2,500 OUT OF POCKET. LOOKING THROUGH THE FORUMS MANY PEOPLE HAVE HAD THIS PROBLEM AND IT IS A VERY NORMAL PROBLEM WITH THESE CARS.

NHTSA ID

11182112

Incident

Jul 13, 2018

Mileage

100,000 mi

TAKATA RECALL. WHILE DRIVING THE VEHICLE THE LIGHTS WILL JUST GO OFF OR FLICKER. THIS CAN SOMETIMES BE CORRECTED BY TURNING THE LIGHTS OFF THEN BACK ON. THIS CAN HAPPEN WHILE DRIVING OR IDLELIGHT BULBS HAVE BEEN REPLACE AND THE PROBLEM STILL PERSIST. CHECK VSC LIGHT ON WITH NO PROBLEMS WITH THE ENGINE. COKE'S ON AND OFF FOR YEARS

NHTSA ID

11172390

Incident

Jan 24, 2017

Mileage

50,000 mi

TAKATA RECALL: LOCAL LEXUS DEALERSHIP IN TACOMA, WASHINGTON NOT WILLING TO REPAIR POTENTIALLY LETHAL AIRBAG FOR (4) FOUR MONTHS. WE CANNOT BE WITHOUT A TRANSPORTATION FOR +/- 16 WEEKS DUE TO DEALERSHIP ISSUES.

NHTSA ID

11162573

Incident

Dec 4, 2018

THE PASSENGER AIRBAG WILL NOT ACTIVATE. THE PASSENGER AIR BAG LIGHT IS PERMANENTLY LIT. PAID TO LEXUS DEALER $ 185.FOR DIAGNOSTIC, THEY SAID MI CAR NEEDS NEW CUSHION AND NEW COMPUTER COST ABOUT 2800, THAT'S OUTRAGEOUS, SHOULD BE A SAFETY RECALL CAUSE IS RELATED TO AIRBAG RECALL A SAFETY ISSUE,

NHTSA ID

11152622

Incident

Nov 9, 2018

Mileage

89,000 mi

PASSENGER OSC SENSOR FAILS DUE TO FAULTY WIRING HARNESS. LEXUS CHARGES $2500 TO REPAIR AND WILL NOT COVER UNDER WARRANTY.

NHTSA ID

11132300

Incident

Sep 2, 2017

Mileage

105,000 mi

TAKATA RECALL, MELTING INTERIORS, KIDS ARE GETTING THESE MELTING DASHBOARD ON THERE LITTLE FINGERS. NOT ONLY THE DASHBOARD BUT THE DOOR PANELS TOO THEY OPENING THE DOORS. I LIVE IN FLORIDA AND THE SUN OUT HERE COULD BE VERY HOT FOR THESE INTERIORS.

NHTSA ID

11130705

Incident

Sep 7, 2018

THE DASH IS MELTING. AND THE DOOR PANELS ARE RELEASING BLACK TAR LIKE MATERIALS.

NHTSA ID

11130286

Incident

Apr 14, 2015

Mileage

98,254 mi

UPON PARKING VEHICLE ACCELERATED WHEN THE BRAKE WAS APPLIED. I QUESTIONED MYSELF IF THE INCIDENT COULD HAVE BEEN OPERATOR RELATED. I WAS PROPELLED INTO A STEEL BARRIER THAT RESULTED IN DAMAGE TO THE FRONT BUMPER AND GRILL. LATER THAT DAY THE CAR ACCELERATED A SECOND TIME WHEN APPLYING THE BRAKES WHILE PARKING THE VEHICLE. FORTUNATELY NO ONE WAS IN FRONT OF ME. NO ONE WAS HURT AND THE AIR BAGS DID NOT DEPLOY. THIS SECOND INCIDENT HAS LEAD ME TO BELIEVE THAT THE CAR IS NOT SAFE TO DRIVE. TOYOTA INVESTIGATED THE INCIDENT AND IS EXPLAINING THAT MY FOOT WAS ON THE ACCELERATOR PEDAL AND BREAK AT THE SAME TIME WHICH IS JUST NOT TRUE. I CAN'T DRIVE THE VEHICLE OR SELL IT. I'M DISAPPOINTED AT THIS CAR COMPANY.

NHTSA ID

11123840

Incident

Jun 10, 2018

Mileage

104,000 mi

INTERIOR DOORS ARE MELTING AND DASHBOARD

NHTSA ID

11123242

Incident

Jul 1, 2016

Mileage

125,000 mi

I HAVE A LEXUS IS 250 2007, THE DASHBOARD MATERIAL IS LOW GRADE AND UNSAFE, FOR VISIBILITY WHILE DRIVING IN DAY HOURS. WHEN I WAS NOTIFIED BY A FRIEND THAT THE LEXUS ORGANIZATION HAVE MADE A RECALL ON THE ALL THE LEXUS CARS SUCH AS MINE, I CALLED THE DEALERSHIP IN MY CITY HOUSTON TX AND THEY DID NOT HELP ME, AND THEY SAID THE RECALL DON'T EXIST.

NHTSA ID

11122804

Incident

Mar 9, 2017

Mileage

140,000 mi

ENGINE LIGHT COMES ON AND THE CAR STALLS OR CUTS OFF. THE VSC LIGHT AND TRACTION LIGHT IS ON ALSO. THERE'S A BURNING SMELL THAT HAPPENS OFTEN. IN ADDITION MY ACCELERATION PEDAL CAUSES ME ISSUES ALSO WHICH HAS PUT A WHOLE IN MAT BY GETTING STUCK FROM TIME TO TIME.

NHTSA ID

11101067

Incident

Jun 5, 2017

Mileage

90,000 mi

DEFECTIVE LCD/TOUCH SCREEN. WHILE DRIVING IN THE RAIN, THE TOUCHSCREEN DIGITIZER FAILED ON MY CAR. THE WINDOWS STARTED TO FOG UP AND I REALIZED SINCE THE TOUCHSCREEN FAILED, I HAD NO WAY TO DEFOG MY WINDSHIELD AND OTHER WINDOWS. BECAUSE I AM ONLY ABLE TO ACCESS THE FAN CONTROLS FOR BOTH HEAT AND AC, VIA THE TOUCHSCREEN. SO I HAD TO PULL OVER ON THE SPARSE EMERGENCY PULLOVERS ON I66-VA SEVERAL TIMES TO MANUALLY WIPE MY WINDOWS SO I COULD SEE. THIS HAPPENED AT THE WORST TIME BECAUSE IT WAS DURING RUSH-HOUR, IN A DOWNPOUR. THIS CREATED A VERY DANGEROUS SITUATION FOR ME AND OTHER DRIVERS AS VISIBILITY WAS POOR DURING THE DOWNPOUR. I HAVE RESEARCHED THIS ON SEVERAL LEXUS/TOYOTA SITES AND THE WIRING OF LCD/TOUCHSCREEN DIGITIZER APPEARS TO BE A COMMON DEFECT AND FAILS REGULARLY. I AM SURPRISED THAT SUCH A LIFE - SAFETY FEATURE WOULD BE DEPENDANT ON A FAILURE PRONE SYSTEM.

NHTSA ID

11099526

Incident

May 21, 2018

Mileage

100,000 mi

TAKATA RECALL , STICKY DASH BOARD AND DOOR PANELS THE STICKY DASHBOARD IS CAUSING LOTS OF GLARE THAT IS A SAFETY CONCERN AND FUMES

NHTSA ID

11094014

Incident

Jan 8, 2018

I OWN A 2007 LEXUS IS 250, I TOOK IT TO THE SHOP EARLY LAST YEAR FOR SOME REPAIRS AND I INQUIRED ABOUT THE CRACKED AND/OR STICKY/MELTING DASHBOARD AND FRONT AND REAR INTERIOR DOOR PANEL , WAS SUPPOSE TO BE ADDED TO THE LIST FOR REPAIRS, WHICH IS A SAFET HAZARD BECAUSE THE MELTING OF THE DASHBOARD CREATE A GLARE WHICH MAKE IT DIFFICULT TO SEE. SPOKE WITH DEALERSHIP TO SEE IF I WAS ADDED TO THE LIST. I HAVE EVEN SPOKE WITH THE LEXUS CORP. I RECEIVED AN INITIAL LETTER PERTAINING TO THE PROBLEM WHICH STATED THAT ANOTHER NOTIFICATION LETTER WOULD BE SENT OUT ONCE SUFFICIENT PARTS HAVE BEEN PREPARED AND OBTAINED FOR REPLACEMENT DUE TO THIS COSMETIC CONDITION. NEVER DID GET THE SECOND LETTER AND NOW I'M BEING TOLD THAT ALL REPAIRS HABE BEEN COMPLETED, MEAN WHILE I'M RIDING IN A LEXUS THAT IF I TOUCHED THE DOOR IT DISSOLVES.

NHTSA ID

11084618

Incident

Apr 10, 2013

HI I HAVE A 07 IS250 SEDAN THE FRONT DASH GET REALLY STICKY DURING THE SUMMER WHEN YOU PARK YOUR CAR OUT SIDE IN THE SUN. DURING THE WINTER OR RAINING SEASON ITS DRY AND PEELS. MY PROBLEM IS WHEN HOT THE DASHBOARD GET STICKY LIKE GLUE

NHTSA ID

11063793

Incident

Aug 1, 2017