Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2007 Lexus IS 250 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 28 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 28, in the owner's own words
TAKATA RECALL. WHILE DRIVING THE VEHICLE THE LIGHTS WILL JUST GO OFF OR FLICKER. THIS CAN SOMETIMES BE CORRECTED BY TURNING THE LIGHTS OFF THEN BACK ON. THIS CAN HAPPEN WHILE DRIVING OR IDLELIGHT BULBS HAVE BEEN REPLACE AND THE PROBLEM STILL PERSIST. CHECK VSC LIGHT ON WITH NO PROBLEMS WITH THE ENGINE. COKE'S ON AND OFF FOR YEARS
ENGINE LIGHT COMES ON AND THE CAR STALLS OR CUTS OFF. THE VSC LIGHT AND TRACTION LIGHT IS ON ALSO. THERE'S A BURNING SMELL THAT HAPPENS OFTEN. IN ADDITION MY ACCELERATION PEDAL CAUSES ME ISSUES ALSO WHICH HAS PUT A WHOLE IN MAT BY GETTING STUCK FROM TIME TO TIME.
TL* THE CONTACT OWNS A 2007 LEXUS IS 250. WHILE DRIVING APPROXIMATELY 35 MPH, THE ESC WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO START THE VEHICLE. IN ADDITION, WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VSC CODE WAS RESET; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,800.
VSC LIGHT, CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT ALL CAME ON AT THE SAME TIME. PO303 CYLINDER 3 MISFIRE DETECTED. HAVE SAW ONLINE MANY PEOPLE COMPLAINING OF THE SAME PROBLEM. ENGINE IS SHAKY DURING IDLE OR SHAKY WHEN ITS COLD. PREVIOUS OWNED A 2009 LEXUS IS250 AND HAD THE SAME PROBLEM. HEARD OF SOME PEOPLE SAYING LEXUS DEALERS TOOK CARS IN AND HAD PROBLEM FIXED AS RECALL. NOT FINDING ANY RECALLS FOR MY CAR. MY MECHANIC SAYS ITS A GOOD RUNNING CAR, BUT SOMETHING DOESN'T FEEL RIGHT.
TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE VSC AND CHECK ENGINE INDICATORS ILLUMINATED INTERMITTENTLY. WHILE DRIVING 20 MPH, THE TRACTION CONTROL FAILED AND THE VEHICLE SPUN OUT OF CONTROL ONTO AN OPEN FIELD. THE DEALER STATED THAT THE EXHAUST PIPE WAS EXCESSIVELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
CHECK ENGINE, VSC, TRACTION LIGHTS COMES ON AS VEHICLE COMES TO A STOP WITH A ROUGH IDLE, AND AT TIMES EXHIBITS A TEMPORARY LOSS OF POWER INTERMITTENTLY, WHILE THE VEHICLE IS MOBILE/ROLLING. LEXUS SENT OUT A TSIB LETTER TO US OWNERS FOR SIMILAR SYMPTOMS WITH POSSIBLE DIAGNOSTIC TROUBLE CODES(DTC): P0300-P0306. FURTHER, ACCORDING TO LEXUS CORP. "THE CHECK ENGINE LIGHT MAY ILLUMINATE FOR REASONS OF UNRELATED CONDITION." LEXUS CORPORATION SUSPECTS THE CAUSE OF PROBLEM IS CARBON DEPOSIT ACCUMULATION IN THE INTAKE VALVES AND A REPLACEMENT OF PISTON RING SET AND OR PISTONS MAY BE INDICATED. IF THIS IS WHAT'S OCCURRING INSIDE THE ENGINE AND IS INHERENT TO IS250 MODELS ONLY ,THEN IT WOULD SEEM TO A REASONABLE PERSON THERE IS A DESIGN AND POTENTIAL SAFETY FLAW IN THESE VEHICLE MODELS. ALSO, BECAUSE OF THIS DESIGN FLAW, MY VEHICLE IS NOW HAVING CATALYTIC FAILURE AND A WHAT SOUNDS LIKE A RATTLE DURING A COLD CRANK START OF THE VEHICLE. HOWEVER, WHEN A VEHICLE IS TAKEN TO A DEALER, THE LEXUS DEALERS ARE QUICK TO DISMISS THE PROBLEM BY THE CLAIMS THAT THE SYMPTOMS ARE NOT REPLICABLE ENOUGH FOR THEM TO VERIFY THE PROBLEM. THE TEMPORARY LOSS OF POWER MAY ONE DAY CAUSE THE DRIVER TO HAVE A SERIOUS ACCIDENT SHOULD THE STEERING WHEEL LOCKUP OR SHOULD THE PROBLEM HAPPEN DURING HILL ASCENDS, WHICH MAY CAUSE THE VEHICLE TO ROLL BACK INTO TRAFFIC OR OFF THE MAIN ROAD. WHY IS LEXUS CORPORATION NOT MAKING THIS ISSUE A SAFETY RECALL, AND RATHER, JUST TREATING IT AS A CONCERN NATURE. I WOULD BESEECH THE TRAFFIC SAFETY BOARD TO PLEASE LOOK INTO THIS MATTER AS TO AVOID ANY INJURY OR WORSE, A LOSS OF INNOCENT LIFE. THIS IS MY FIRST LEXUS VEHICLE AND IT HAS BECOME A VERY DISAPPOINTING EXPERIENCE. *TR
UPON STARTING THE CAR THE CAR SHOOK AND GOT A VSC AND ENGINE CHECK LIGHT. CALLED THE DEALER RIGHT AWAY AND THEY SAID THEY WOULD HAVE TO CHARGE 100 TO SEE WHAT HAPPENED. COME TO FIND. OUT AFTER THE FACT THERE WAS A VOLUNTARY NOTICE PUT OUT BY LEXUS ON THIS ISSUE WHICH THEY HAVE EXTENDED WARRANTIES FOR. THIS HAS ALREADY HAPPENED TWICE TO ME WHILE DRIVING AND BOTH TIMES LEXUS WILL NOT FIX IT UNDER WARRANTY CLAIMING IT DOES NOT HAPPEN WHEN THEY TAKE IT IN. THEY WILL NOT FIX THE PROBLEM UNLESS IT OCCURS WHILE THEIR TESTING EVEN THOUGH THE NOTIFICATION INDICATING THE ISSUE IS COMING UP. THEY HAVE ALSO CLAIMED IT IS SAFE TO DRIVE ALTHOUGH IT DOES NOT SEEM SAFE TO HAVE A CAR RANDOMLY STALL AT ANY POINT OF TIME. MY RESEARCH HAS SHOWN THAT THIS IS A COMMON PROBLEM FOR CONSUMERS WITH THIS CAR. IT IS ALSO UNDERSTOOD THAT THE FIX WOULD REQUIRE A CONSIDERABLE AMOUNT OF TIME TO FIX BY LEXUS ( THEY WOULD NEED TO KEEP THE CAR FOR A MONTH). THE COST ASSOCIATED WITH THIS IS LIKELY WHY THEY ARE HESITANT TO FIX. *TR
AT APPROXIMATELY 40,000 MI. MY 2007 LEXUS IS 250 DEVELOPED A PROBLEM OF STALLING, SHAKING, MISFIRING AND THE VSC LIGHT, TRACTION SKID LIGHT AND CHECK ENGINE LIGHTS ALL COME ON. THE DEALERSHIP INITIALLY TRIED TO TELL ME THAT THE GAS CAP WAS NOT ON TIGHT (NOT TRUE) AND THEN THEY TRIED TO TELL ME THAT JUST TURNING THE LIGHTS OFF WOULD FIX THE PROBLEM (ALSO NOT TRUE). AFTER I INSISTED THAT THE PROBLEM WAS SERIOUS AND DANGEROUS, THE TECHNICIAN DROVE THE CAR HOME AND HAD THE SAME PROBLEM THAT I HAD BEEN EXPERIENCING. FINALLY, THE DEALERSHIP DECIDED THAT CARBON HAD BUILT UP ON THE VALVES AND THAT WAS CAUSING THE ENGINE TO MISFIRE AND ALL THE LIGHTS TO COME ON. THE DEALERSHIP SENT THE VALVES TO A SHOP AND HAD THEM CLEANED AND GROUND DOWN. THE SERVICE MANAGER TOLD ME THAT THERE WAS A DESIGN FLAW AND THIS IS WHAT LEXUS TOLD THEM TO DO TO FIX IT. NOW, HERE I AM AT 81,000 MILES AND THE SAME THING HAPPENED AGAIN YESTERDAY WITH THE CAR SHAKING, STALLING, MISFIRING AND THE VSC LIGHT, TRACTION SKID LIGHT AND CHECK ENGINE LIGHTS COMING ON. IT HAS BEEN ANOTHER 40,000 MILES AND THE CARBON HAS BUILT UP AGAIN. I HAVE READ ON THE INTERNET THAT MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM. *TR
BACK UP CAMERA MALFUNCTION SOMETIMES PUT IN REVERSE. THE SCREEN GOES BLANK WITH SOME COLOR LINES GOING ALL OVER THE SCREEN. *TR
ON 3/5/11 AT APPROXIMATELY 8:30 AM, I WAS IN A PARKING LOT TRAVELING AT ABOUT 5 MPH IN DRIVE WITH MY RIGHT FOOT LIGHTLY APPLYING THE BRAKE WHEN THE BRAKES SEEMED NOT TO HOLD AS THEY SHOULD AND THE ENGINE SUDDENLY INCREASED TO 4500 - 5500 RPM. I APPLIED INCREASED FORCE TO THE BRAKE PEDAL, PLACED THE GEAR SHIFT INTO PARK, AND NOTED THE RPMS CLIMBING ABOVE 5500. I THEN PRESSED THE START/STOP BUTTON AND THE ENGINE STOPPED. THIS EPISODE OCCURRED ON DRY, SMOOTH ASPHALT ON A CLEAR, COLD (30 DEGREE) DAY. THE ENGINE WAS AT NORMAL OPERATING TEMPERATURE, INITIALLY RUNNING AT NEAR IDLE (IN THE PARKING LOT), WITH THE GEAR SHIFT IN DRIVE, CRUISE CONTROL OFF, RADIO, CD, A/C, DEFROSTER WERE ALL OFF. HEAT AND FAN WERE ON WITH INTERIOR TEMP SET AT 74 DEGREES. THIS EPISODE HAS NOT REPEATED AS OF THE FILING OF THIS REPORT (4 DAYS POST-EVENT). NOTE: I WAS WEARING "SNEAKERS", NOT ANY TYPE OF OVERSIZED WINTER BOOTS. THE CAR MATS HAD BEEN PREVIOUSLY REPLACED BY THE DEALER AS A RESULT OF AN EARLIER RECALL; NO ADDITIONAL MATS WERE IN PLACE. ALL REQUIRED MAINTENANCE, UP TO AND INCLUDING 36,000 MILES, HAS BEEN PERFORMED BY THE DEALER.
TL*THE CONTACT OWNS A 2007 LEXUS IS250. THE CONTACT STATED THAT THE ACCELERATOR PEDAL RECALL (09V388000) WAS PERFORMED. THE CONTACT STATED THAT WHEN DRIVING, IF HIS FOOT WAS LIGHTLY ON THE BRAKE PEDAL AND HE DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE OR MOVE FORWARD. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE THE CONTACT WAS TOLD THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 47,000. THE FAILURE MILEAGE WAS 46,523.
I HAVE AN IS 250 LEXUS, 2007. I PURCHASED THE CAR ON OCTOBER OF 2006. SINCE MY PURCHASE, THE CAR JUMPED BACK AND FORWARDS WHEN THE AIR CONDITIONER WAS STARTED AND SOMETIMES IT SHAKE WHEN I STOPPED ON A RED LIGHT OR A STOP SIGNAL. I HAVE COMPLAINED ABOUT THIS ISSUE MANY TIMES BUT THE DEALER SAID THAT THE COMPUTER DO NOT DETECTS THE PROBLEM. LAST MONTH (JULY 22, 2010), I WAS DRIVING MY CAR ON THE HIGHWAY AND IT UNEXPECTEDLY DECELERATES AND BEGAN TO SHAKE. I WAS UNABLE TO DRIVE FASTER THAN CERTAIN MILES. ALSO, THE VSC LIGHT CAME ON. MY CAR HAS BEEN IN THE DEALER FOR A MONTH RIGHT NOW AND THEY DO NOT HAVE A FINAL AND CONCLUSIVE DIAGNOSIS OF WHAT CAUSED THE INCIDENT AND HOW TO FIX IT. FURTHER, I KNOW OTHER PERSONS WHO THIS PROBLEM WAS OCCURRED TWICE, SO I EXPECT IT TO OCCUR AGAIN. MOMENTARILY, THEY INDICATED THAT THE PROBLEM WAS CAUSED BECAUSE OF AN ACCUMULATION OF COAL IN THE VALVES BUT THEY ARE STILL MAKING TESTS TO THE CAR. THE PEOPLE FROM TOYOTA HAVE NOT BEEN AVAILABLE TO SPEAK WITH ME ALTHOUGH I HAVE REQUESTED SO, AND I HAVE MET IN MANY OCCASIONS WITH DEALER'S REPRESENTATIVES (THEY HAVE INDICATED THAT THEY DO NOT HAVE TO SPEAK WITH ME). I UNDERSTAND THAT THE FACT THAT THE VEHICLE UNEXPECTEDLY DECELERATES WHILE IN THE HIGHWAY IS A MAJOR SAFETY PROBLEM THAT SHOULD BE TAKEN CARE OF BY TOYOTA. I MAY HAVE CAUSED AN ACCIDENT BECAUSE OF THE UNEXPECTED SPEED PROBLEM. THIS CAR IS NOT SAFETY AND SOMETHING MUST BE DONE. MOREOVER, WHEN TOYOTA IS HIDING IT'S RESPONSIBILITY. *TR
I WAS DRIVING TO THE GYM AT 5:30 AM ON JULY 3, 2008 IN MY LEXUS IS 250. I PRESSED ON THE ACCELERATOR AFTER A LIGHT TURNED GREEN AND THE CAR TOOK OFF, SPEEDING FASTER AND FASTER. I TRIED USING THE BRAKES AND THAT DIDN'T HELP. I ENGAGED THE EMERGENCY BRAKE AND THAT DIDN'T WORK. MY CAR CONTINUED TO GO FASTER AND FASTER. I WAS SCARED TO DEATH AND DIDN'T KNOW WHAT ELSE TO DO. THANKFULLY THERE WAS VERY LITTLE TRAFFIC DUE TO THE TIME OF DAY. I PRESSED THE ELECTRONIC IGNITION BUTTON AND THAT DIDN'T WORK. I WAS PREPARING JUMP OUT OF THE CAR THAT WAS NOW SPEEDING AT ABOUT 60MPH OR SO WHEN I THOUGHT TO PUT THE CAR IN PARK. THAT FINALLY STOPPED THE CAR. I JUMPED OUT OF THE CAR AND A PEDESTRIAN LENT ME HIS CELL PHONE TO CALL MY HUSBAND. THE CAR WAS IN THE MIDDLE OF THE STREET "BUCKING" ( THE ENGINE WAS STILL REVVING AND THE CAR WAS IN PARK - STILL RUNNING) FOR ABOUT 10 MINUTES UNTIL MY HUSBAND ARRIVED. HE OPENED THE DOOR, CHECKED THE MAT - IT WAS NOT ON THE ACCELERATOR PEDAL. HE TURNED OFF THE CAR AND WE CALLED LEXUS TO HAVE THEM COME TOW THE CAR TO THE DEALERSHIP. THE DEALERSHIP (LEXUS OF WATERTOWN, MA) CHECKED THE CAR AND TOLD ME THERE WAS NOTHING THE MATTER WITH IT. THAT I WAS THE PROBLEM, THAT THE MAT WAS ON THE ACCELERATOR. THIS WAS NOT TRUE. BOTH MY HUSBAND AND I SAW THE MAT WAS NOT ON THE ACCELERATOR. THEY COMPLETELY DISMISSED THE ENTIRE EVENT. I ALMOST DIED DRIVING THEIR CAR AND THEY BLAMED ME (ALL THE TIME KNOWING ABOUT THE PROBLEM). *TR
I HAVE A LEXUS IS 250 WHICH EXPERIENCED UNINTENDED ACCELERATION. I HAVE BROUGHT IT TO MY DEALER WHO FOUND NO DEFECTS AND HAD NO REPAIRS FOR THE KNOWN PROBLEM. *TR
I PURCHASED A 2007 LEXUS IS250 ABOUT A MONTH AGO FROM CARMAX. I WAS DRIVING AT APPROX 30MPH WHEN A CAT ENTERED THE ROADWAY. I TRIED TO SLAM ON THE BRAKES BUT THE CAR ACCELERATED INSTEAD AND QUICKLY GAINED SPEED. I DON'T KNOW HOW FAST I WAS GOING WHEN I WAS ABLE TO STEP ON THE BRAKE ENOUGH FOR IT TO STOP. CARMAX TELLS ME ITS NOT THEIR PROBLEM, EVEN THOUGH THEY SOLD ME A CAR THAT WAS ALREADY RECALLED. AND LEXUS SAYS THAT THEY DON'T HAVE THE PART FOR IT BUT WILL PUT ME ON A WAITING LIST. SO, I EITHER GAMBLE WITH MY LIFE AND DRIVE THE CAR ANYWAY, OR I'M STUCK WITHOUT A VEHICLE AT ALL. I'M FURIOUS! *TR
I OWN A LEXUS IS250, I PUSHED DOWN ON THE GAS PEDAL AND IT GOT STUCK. I RAMMED INTO A CAR AND HIT IT TWICE BEFORE THE CAR WOULD STOP. I HIT THE CAR ON THE SENSORY GOING 35 MILES PER HOUR AND MY AIR BAGS DIDN'T DEPLOY. *TR UPDATED 01/08/15*LJ UPDATED 01/14/15. *JB
TL*THE CONTACT OWNS A 2007 LEXUS IS250. SHE STATED THAT WHILE DRIVING 5 MPH WHEN THE ACCELERATOR PEDAL WAS ENGAGED, IT BECAME STUCK TO THE FLOOR, ACCELERATED ON ITS OWN AND CRASHED INTO HER GARAGE WALL. THE VEHICLE BOUNCED OFF OF THE WALL AND MOVED IN REVERSE 3 FEET SHE THEN TURNED THE VEHICLE OFF. THERE WERE FRONT END DAMAGES AND NO INJURIES. THE DEALER WAS CONTACTED AND THEY STATED TO CALL THE CORPORATE OFFICE AND FILE A REPORT. THE VEHICLE WILL BE INSPECTED TO DETERMINE WHAT CAUSED THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 18,778. UPDATED 04/01/10. *LJ THE DEALER CONCLUDED THAT NOTHING WAS WRONG WITH THE VEHICLE. UPDATED 05/13/10
TL*THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE ACCELERATOR PEDAL DEPRESSED ON ITS OWN, STUCK TO THE FLOOR BOARD, AND THE VEHICLE CRASHED INTO HER HOUSE THROUGH THE GARAGE WALL. THE ENGINE WAS REVVING EXCESSIVELY WHEN THE INCIDENT OCCURRED. THE VEHICLE LUNGED FORWARD AND THE BOTTOM OF THE VEHICLE WENT INTO THE HOUSE FIRST. THERE WERE NO INJURIES REPORTED AND NO POLICE REPORT WAS TAKEN. THE VEHICLE HAD NOT BEEN INSPECTED TO FIND OUT WHY THE FAILURE OCCURRED. SHE CALLED THE DEALER AND THE MANUFACTURER BUT RECEIVED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 18,778.
ACCELERATOR ON 2007 LEXUS IS 250 STUCK WHILE DRIVING ON THE HIGHWAY AT 85 MPH. I HAD ACCELERATED HARD TO COME UP TO HIGHWAY SPEED. BRAKES WOULD NOT SLOW VEHICLE DOWN. WOVE IN AND OUT OF HIGHWAY TRAFFIC AND CALLED 911. FRANTICALLY MOVED SHIFT LEVER AND MOVED PADDLES ON STEERING COLUMN. CAR EVENTUALLY SEEMED TO DOWNSHIFT AND SLOWED. HAPPENED ONCE. TOOK VEHICLE TO LEXUS DEALER THAT DAY. NEW FLOOR MAT AND CLIPS WERE INSTALLED THAT DAY. *TR
ACCELERATOR RECALL ON LEXUS AND TOYOTA. I RECEIVED A NOTICE UNDATED LAST YEAR ON BOTH OF MY VEHICLES 2007 LEXUS IS-250 AND 2007 TOYOTA CAMRY AND WE HAVEN'T RECEIVED TO THE RECALL LETTER TO HAVE IT REPAIRED. THIS LETTER STATES THAT THEY DON'T HAVE A REMEDY FOR IT YET. *TR
I WAS NORMALLY DRIVING ON THE ROAD AND ON GOOD WEATHER CONDITIONS. MY CAR ACCELERATOR PEDAL GOT STUCK. THE CAR ACCELERATED VERY FAST AND WAS RAPIDLY APPROACHING A RED LIGHT. I QUICKLY REACTED AND WAS ABLE TO PULL BACK THE ACCELERATOR WITH MY SHOES AND HAND. *TR
CAR SUDDENLY BEGAN ACCELERATING BY ITSELF, WOULD NOT SLOW DOWN, BRAKES WOULD NOT WORK, TACH RED-LINED, REACHED SPEED OF 110 MPH. PUSHED KILL SWITCH FOR 3 SECONDS TO CUT CAR OFF. *TR THE CONSUMER STATED HE PUT THE CARPETED MATS UNDERNEATH THE ALL WEATHER MATS TO SEE IF IT WAS POSSIBLE TO CAUSE THE ACCELERATOR TO HANG. HE STATED HE WAS UN ABLE TO GET IT TON HANG UNDER THE FLOOR MAT, NO MATTER HOW HE POSITIONED THE MAT WITH HIS HANDS. THE ALL WEATHER MAT IS THICK, BUT THE PART OF THE MAT THAT WOULD BE ABLE TO HANG THE ACCELERATOR IS NOT STRONG ENOUGH TO HOLD THE PEDAL DOWN. HE HELD THE PEDAL DOWN AND TRIED TO PLACE THE MAT OVER IT, BUT NO MATTER HE POSITIONED IT, THE MAT WOULD NOT HOLD DOWN THE PEDAL, THE MAT WAS TOO FLIMSY TO HOLD IT. ACCORDING TO THE DEALER THEY OBSERVED THE ALL WEATHER MATS ON TOP OF THE REGULAR FLOOR MATS, WHICH THEY STATED COULD OBSTRUCTED THE ACCELERATOR PEDAL. THE DEALER RE-INSTALLED THE DRIVERS SIDE ALL WEATHER MAT IN TETHER HOOKS. UPDATED 11/17/09
WIFE'S 2007 LEXUS IS 250 EXPERIENCED SUDDEN ACCELERATION ON THE NORTHBOUND 405 FREEWAY IN LONG BEACH CALIFORNIA. AFTER SHE ACCELERATED ONTO THE FREEWAY SHE ENTERED THE FAST LANE AND EASED UP ON THE GAS PEDAL BUT THE CAR CONTINUED TO ACCELERATE OUT OF CONTROL WITH HER FOOT COMPLETELY OFF THE GAS PEDAL. SHE BEGAN PRESSING ON THE BRAKE PEDAL IN AN EFFORT TO STOP THE VEHICLE, ALL THE WHILE THE CAR WAS TRYING TO ACCELERATE. LUCKILY SHE WAS ABLE TO MAINTAIN CONTROL AND MOVED OVER TO THE RIGHT LANE, THEN ONTO THE SHOULDER OF THE HIGHWAY. SHE THREW THE AUTO TRANSMISSION LEVER INTO NEUTRAL. SHE WAS THEN ABLE TO BRING THE CAR TO A STOP, EVEN WHILE THE ENGINE WAS RACING AT HIGH RPM. SHE TURNED OFF THE IGNITION AND THE ENGINE STOPPED. WE HAD THE CAR FLAT-BEDDED TO SOUTH BAY LEXUS IN TORRANCE, CALIFORNIA WHERE THEY GAVE HER A LOANER FOR THE WEEKEND AND PROMISED TO HAVE ONE OF THEIR MECHANICS DRIVE THE CAR OVER THE WEEKEND TO SEE IF THEY COULD 'REPEAT' THE PROBLEM. ON MONDAY THEY CALLED ME AND TOLD ME THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT, TELLING ME THAT MORE THAN LIKELY THE FLOOR MAT HAD GOTTEN PUSHED UP INTO THE GAS PEDAL MECHANISM. THIS IS IMPOSSIBLE IF YOU LOOK AT THE ANGLE OF THE FLOOR ABOVE THE MATS WHERE THE GAS PEDAL IS. MY WIFE INSISTS THE MAT WAS NOWHERE NEAR THE GAS PEDAL. THE DEALER PUT A GRAND TOTAL OF ONLY 24 MILES ON THE VEHICLE IN THE THREE DAYS THAT THEY HAD IT. OVER THE WEEKEND MY WIFE AND I DID SOME ONLINE RESEARCH AND SURPRISINGLY FOUND A NUMBER OF OTHER PEOPLE WHO HAVE EXPERIENCED THE SAME PROBLEM. WE TRADED THE VEHICLE IN ON MONDAY, THE SAME DAY WE GOT IT BACK FROM LEXUS. MY WIFE REFUSED TO DRIVE IT AGAIN. NOW, WE JUST FOUND OUT THAT ON AUGUST 28TH, THREE WEEKS AFTER OUR EXPERIENCE, CALIFORNIA HIGHWAY PATROL OFFICER MARK SAYLOR AND THREE OF HIS FAMILY MEMBERS WERE KILLED WHEN THE LEXUS ES 350 THEY WERE DRIVING SUDDENLY ACCELERATED. LEXUS IS AGAIN BLAMING IT ON THE FLOOR MAT. *TR
2007 LEXUS IS250. TRAVELING AT 55 MPH ON HWY, HIT CRUISE, CAR SUDDENLY ACCELERATED TO NEARLY 105 MPH BY ITSELF. BRAKES UNRESPONSIVE. DID NOT RESPOND TO PUTTING IN NEUTRAL. HAD TO PLACE IN PARK. LEXUS BLAMES ON FLOORMAT INTERFERENCE. DRIVER DISAGREES. CRUISE WOULD NOT TURN OFF. 911 CALLED, ADVISED TO DRIVE INTO FIELD. 2ND TIME THIS HAPPENED SINCE PURCHASING CAR IN MAR 2009. ALTHOUGH CAR UNDER WARRANTY, LEXUS REFUSES TO PAY. INSURANCE ADJUSTER SENT TO DEALERSHIP TO INSPECT. WAITING ON RESULTS. *TR CONSUMER IS ADDING PHOTOS. 7/29/09 *NJ RECEIVED PHOTE. UPDATED 08/05/09.*JB
"CHECK VSC" ENGINE LIGHT COME ON. CAR DECELERATES WHILE DRIVING ON HIGHWAY. IT STARTED TO SHAKE WHEN I STOPPED. UNABLE TO DRIVE FASTER THAN 40MPH ON HIGHWAY. LEXUS UNABLE TO FIXED IT. THIS IS A VELOCITY HAZARD ON THE ROAD. *TR
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