Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 24 NHTSA owner-reported complaints for the 1990 Lexus LS400, most frequently naming the airbags, body & structure and interior & seats categories. 1 safety recall has been issued covering this model year; and 25 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Apr 1995 | 1 | 1 |
| Jan 1996 | 1 | 2 |
| Mar 1996 | 1 | 3 |
| May 1996 | 1 | 4 |
| Jul 1996 | 1 | 5 |
| Apr 1997 | 1 | 6 |
| May 1997 | 1 | 7 |
| Feb 1998 | 1 | 8 |
| Aug 1999 | 1 | 9 |
| Feb 2000 | 1 | 10 |
| Apr 2000 | 1 | 11 |
| Aug 2001 | 1 | 12 |
| May 2003 | 1 | 13 |
| Aug 2003 | 1 | 14 |
| Oct 2003 | 1 | 15 |
| Dec 2004 | 1 | 16 |
| Apr 2005 | 1 | 17 |
| Apr 2007 | 1 | 18 |
| Feb 2010 | 1 | 19 |
| May 2014 | 1 | 20 |
| Sep 2015 | 2 | 22 |
| Oct 2015 | 1 | 23 |
| Oct 2016 | 1 | 24 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Reports submitted to NHTSA, shown in the owner's own words
S10 APPROPRIATE HANDLING - ENCLOSING AN AGENDA REPORT SERVICE HISTORY MAY 2014 - MAY/JUNE 2016 ON BLACK 1990 LEXUS LS 400. *SMD THE CONSUMER STATED EACH TIME THE REPAIR SHOP PERFORMED SERVICES ON HER VEHICLE, IT LED TO ANOTHER PROBLEM(S). A CLAMP WAS MISSING. A WIRE LEFT DANGLING, A HOSE WAS NOT PLACED ON CORRECTLY OR IT WAS THE WRONG HOSE AND/OR A GOOD HOSE WAS TORN, BROKEN OR TATTERED. A SCREW WAS LEFT MISSING. A PART OR COMPONENT WAS NOT PUT IN PROPERLY. THE CONSUMER STATED SHE WAS AFRAID TO DRIVE THE VEHICLE MORE THAN 10 MILES, BECAUSE IT WOULD SMOKE AND LEAK FLUID. THE STARTER WAS REPLACED, THE DOOR WOULD NOT CLOSE COMPLETELY, THE HOOD WOULD NOT SHUT COMPLETELY, THE FUEL GAUGE DID NOT WORK, DESPITE HAVING A FULL TANK OF GAS, THE DEFROSTER DID NOT WORK. ALSO, THE OIL SHOWED A QUART LOW, THE INTERIOR GAUGES ON THE STEERING PANEL WENT HAYWIRE, THE INTERIOR TURN SWITCHES WERE NOT WORKING AS THEY SHOULD, THE TRANSMISSION MOUNT NEEDED TO BE REPLACED, THE TRANSMISSION STICK WAS LOOSE, THE BRAKE HOSE AND IGNITION CYLINDER, CONTROL ARMS AND WINDOW REGULATORS WERE REPLACED. *JB UPDATED 04/10/2017*JS *TR
MY CAR, MADE BY TOYOTA, HAS ALL THE SAME PROBLEMS, FAULTY PARTS, AS THE CARS THAT WERE RECALLED FOR SUDDEN ACCELERATION. I HAVE HAD THE SUDDEN ACCELERATION PROBLEM HAPPEN TWICE AND I AM CURRENTLY UNABLE TO DRIVE THE CAR BECAUSE OF A FAULTY RESISTOR THAT CONTROLS THE FUEL FEED TOT THE FUEL PUMP KEEPS CAUSING THE CAR TO ACT LIKE IT IS RUNNING OUT OF GAS. VERY DANGEROUS. LEXUS HAS REFUSED TO FIX IT EVEN THOUGH I AM WILLING TO PAY. THEY WANT NOTHING TO DO WITH CARS WITH THE SAME PARTS AS SUDDEN ACCELERATION.
IN APPROXIMATELY 1995, I EXPERIENCED THE "SUDDEN ACCELERATION" PROBLEM TWICE WITH MY LEXUS LS. AT THE TIME, NO ONE HAD EVER HEARD OF IT AND THE DEALER SAID HE COULD NOT REPRODUCE IT AND COULD DO NOTHING. AFTER THAT I WAS MORE CAREFUL WITH THE FLOOR MATS AND THOUGHT I HAD SOLVED THE PROBLEM. FOR THE LAST 7 TO 8 YEARS, THE CAR SUDDENLY SLOWS AND STALLS. I HAVE REPEATEDLY COMPLAINED TO NEW COUNTRY LEXUS BUT THEY JUST SAY THAT THEY CANNOT REPRODUCE THE PROBLEM AND DON'T KNOW WHAT IT IS. IN JUNE, IT HAPPENED AGAIN AND I HAD TO BE TOWED BY AAA. AT THIS TIME I RESEARCHED "LEXUS LS STALLING PROBLEM" AND GOT HUNDREDS OF HITS. ONE LEXUS SITE PERFECTLY EXPLAINED THE PROBLEM, HOW TO REPRODUCE IT AND HOW TO FIX IT. THE POSTING ON THE LEXUS SITE WAS DATED 2005, TEN YEARS AGO. THE TOW TRUCK DRIVER REPRODUCED THE PROBLEM WITHIN AN HOUR BUT NEW COUNTRY LEXUS WOULD NOT SELL HIM THE REQUIRED RESISTOR TO FIX IT. I TOOK THE CAR TO NEW COUNTRY LEXUS, JUST NORTH OF ALBANY NY, AND THEY HAVE HAD IT SINCE JUNE. THEY KEEP SAYING THAT THEY CANNOT REPRODUCE THE PROBLEM. THEY KEEP TELLING ME THAT THEY CANNOT REPRODUCE THE PROBLEM BUT I KEEP GIVING THEM THE PRINT-OUT FROM THE LEXUS SITE AND THE BILL FROM THE TOWING COMPANY EXPLAINING EXACTLY HOW TO REPRODUCE AND FIX THE PROBLEM. FINALLY YESTERDAY JOE MORAN SAID THAT HE COULD FIX IT BUT "AS SOON AS ANYONE BRINGS UP ANYTHING TO DO WITH SUDDEN ACCELERATION" I AM TOLD TO STOP AND DO NOTHING." HE SAID "IT IS NOT IN THE BEST INTEREST OF THE COMPANY TO FIX IT." THEY CLEARLY SEEMED TO BE TELLING ME THAT THIS RESISTOR (OR SENSOR) IS PART OF THE RAPID ACCELERATION PROBLEM WITH TOYOTA VEHICLES AND, ALTHOUGH MY VEHICLE IS NOT ON THE LIST OF VEHICLES INDICATED FOR A "SPECIAL PROTOCOL," THIS PARTICULAR PART IS TRACED TO THE RAPID ACCELERATION AND THEY WANT NOTHING TO DO WITH IT.
BENDS AFTER DRIVING ON A CROWN ROAD......3X.....BCP IN SMYRNA DE WILL NOT GIVE ME ANOTHER CHANGED LEFT AND RIGHT TIE ROD ENDS TWIICE AND STILL CANNOT KEEP THE VEHICLE ON THE ROAD.
TL* THE CONTACT OWNS A 1990 LEXUS LS400. THE CONTACT STATED THAT THE FRONT DRIVERS SIDE DOOR FAILED TO UNLOCK FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THE CONTACT ATTEMPTED BOTH AUTOMATICALLY AND MANUALLY BUT THE DOOR FAILED TO UNLOCK AND OPEN. THE CONTACT STATED THAT HE HAD NO ALTERNATIVE BUT TO EXIT THROUGH THE PASSENGERS SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 130,000.
ACCELERATOR PEDAL STICKS AND ENGINE CONTINUES TO ACCELERATE. I CAN ONLY STOP IT BY PUSHING ON THE BRAKE HARD, PUTTING IT IN NEUTRAL OR TURNING OFF ENGINE. SOMETIMES IF I HAVE ROOM IN FRONT OF MY CAR, I CAN STOP IT BY PUMPING THE BRAKE. THIS HAS OCCURRED SEVERAL TIMES. I CANNOT TELL WHAT CAUSES IT. DEFINITELY NOT FLOOR MAT. *TW
I HAVE A 1990 LEXUS LS 400 AND I HAVE HAD TO CHANGE MY ALTERNATOR AND POWER STEERING PUMP 3 TIMES DUE TO THE POWER STEERING PUMP HAVING A LEAK AND THERE ARE MILLIONS HAVING THE SAME PROBLEM AND IT COST A LOT OF MONEY I THINK LEXUS SHOULD HAVE RECALLED THEIR PUMPS TO CORRECT THIS PROBLEM PLEASE HELP ME THIS IS BECOMING RIDICULOUS. EVERY YEAR I HAVE TO CHANGE MY PUMP DUE TO THIS PROBLEM THEY COST 600 DOLLARS JUST THE PART SOMEONE SHOULD TAKE SOME KIND OF NOTICE TO THIS MAJOR PROBLEM. *TR
THE RIGHT REAR TIRE HAD A BUBBLE. CONSUMER TOOK THE VEHICLE TO DEALER ,AND THEY STATED THAT VEHICLE WAS INVOLVED IN A COLLISION. CONSUMER STATED THAT VEHICLE HAD NOT BEEN INVOLVED IN ANY COLLISION.*AK
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
EQUIPMENT
Safety Recall and Service Campaign - Technician Certification Requirements
EQUIPMENT
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.