EXTERIOR LIGHTING
1998 Lexus LS400
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 45 NHTSA owner-reported complaints for the 1998 Lexus LS400, most frequently naming the driver assistance, electrical and tires & wheels categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 59 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 1998 | 2 | 2 |
| Apr 1998 | 2 | 4 |
| Jun 1998 | 1 | 5 |
| Aug 1998 | 2 | 7 |
| Feb 1999 | 10 | 17 |
| Mar 1999 | 1 | 18 |
| Sep 1999 | 1 | 19 |
| Nov 1999 | 1 | 20 |
| Mar 2000 | 1 | 21 |
| Aug 2000 | 1 | 22 |
| Sep 2000 | 1 | 23 |
| Oct 2000 | 1 | 24 |
| Jan 2001 | 1 | 25 |
| Mar 2001 | 2 | 27 |
| Jun 2001 | 1 | 28 |
| Jan 2002 | 2 | 30 |
| May 2002 | 1 | 31 |
| Aug 2003 | 1 | 32 |
| Nov 2004 | 1 | 33 |
| Dec 2004 | 1 | 34 |
| Jan 2005 | 1 | 35 |
| Nov 2005 | 1 | 36 |
| May 2008 | 1 | 37 |
| Oct 2008 | 1 | 38 |
| Feb 2010 | 1 | 39 |
| Mar 2010 | 1 | 40 |
| Dec 2010 | 1 | 41 |
| Apr 2014 | 1 | 42 |
| Dec 2014 | 1 | 43 |
| Jan 2015 | 1 | 44 |
| May 2018 | 1 | 45 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance1428.6%
- Electrical816.3%
- Tires & wheels612.2%
- Airbags48.2%
- Brakes48.2%
- Exterior lighting36.1%
- Suspension36.1%
- Transmission24.1%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
UNINTENDED ENGINE SPEED INCREASE/SA
ON MAY 13, 2003 THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) RECEIVED AN APRIL 25, 2003 LETTER FROM MR. PETER BODDAERT PETITIONING THE AGENCY TO CONDUCT A PETITION ANALYSIS OF CERTAIN 1997 THROUGH 2000 MODEL YEAR LEXUS 300 AND 400 SERIES VEHICLES FOR PROBLEMS OF VEHICLE SPEED CONTROL LINKAGES WHICH RESULTS IN SUDDEN, UNEXPECTED EXCESSIVE (VEHICLE) ACCELERATION EVEN THOUGH THERE IS NO PRESSURE [SIC]APPLIED TO THE ACCELERATOR PEDAL.IN SUPPORT OF HIS PETITION, MR. BODDAERT CITES A NUMBER OF ODI REPORTS CONCERNING VEHICLE SPEED CONTROL LINKAGES IN THE SUBJECT VEHICLES.INCLUDED AMONGST THE THIRTY-SIX REPORTS HE CITES IS ONE INVOLVING A LEXUS THAT COLLIDED WITH FIVE OTHER CARS IN THE SPACE OF ONE-HALF MILE BEFORE IT COULD BE STOPPED.ODI FOUND NO DATA INDICATING THE EXISTENCE OF A DEFECT TREND RELATED TO THE PETITIONER'S ALLEGATIONS AT THIS TIME.THEREFORE, THERE IS NO REASONABLE POSSIBILITY THAT AN ORDER CONCERNING THE NOTIFICATION AND REMEDY OF A SAFETY-RELATED DEFECT WOULD BE ISSUED AS A RESULT OF GRANTING MR. BODDAERT'S PETITION.CONSEQUENTLY, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNS A 1998 LEXUS LS400. WHILE STATIONARY, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE VEHICLE STARTED AFTER SEVERAL ATTEMPTS WERE MADE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (ARROWHEAD LEXUS IN PEORIA, ARIZONA) WAS MADE AWARE OF THE FAILURE AND STATED THAT AN UNKNOWN RECALL ON THE VEHICLE HAD CLOSED/EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,000.
- NHTSA ID
- 11092540
- Incident
- Feb 8, 2018
- Mileage
- 151,000 mi
TWICE, WITH TWO DIFFERENT DRIVERS, THIS VEHICLE HAS ACCELERATED/SURGED AT A STOP. THE VEHICLE WAS ABLE TO BE HELD STEADY BY PRESSING THE BRAKE AS HARD AS POSSIBLE, BUT VEHICLE STILL SURGED AND TRIED TO MOVE FORWARD. ON THE FIRST INCIDENT, THE VEHICLE WAS PUT IN NEUTRAL AND CONTINUED TO REV MOMENTARILY. AFTER THE FIRST INCIDENT, THE LEXUS OEM FLOOR MAT (STANDARD, NOT ALL SEASON) WAS REMOVED. THE SAME EVENT OCCURRED AGAIN TONIGHT WITH A DIFFERENT DRIVER AND THE FLOOR MAT STILL REMOVED. I AM QUITE CONCERNED THIS MAY BE RELATED TO OTHER TOYOTA RECALLS. *TR
- NHTSA ID
- 10672882
- Incident
- Nov 22, 2014
- Mileage
- 129,500 mi
THE AIRBAGS IN THE FRONT OF THE CAR DROPPED AND IT WEIGHS THE FRONT OF THE CAR DOWN SO I NEED TO WARM UP THE CAR SO THAT THE FRONT ENGINE RISES AND DOESN'T SCRAPE WHEN YOU TURN THE WHEEL. PLEASE ADVISE IF THIS CAN BE CHECKED BY LEXIS FOR SAFETY REASONS FREE OF CHARGE. THANK YOU FOR YOUR PROMPT ATTENTION TO THIS INQUIRY. KIND REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10668581
- Incident
- Aug 1, 2014
TL* THE CONTACT OWNS A 1998 LEXUS LS400. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE TRAVELED INTO A RESIDENTIAL GARAGE AND CRASHED INTO A WALL. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE SHOP TECHNICIAN DIAGNOSED THE WRONG PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 153,000 AND THE CURRENT MILEAGE WAS 160,000. UPDATED 07/22/14 MA
- NHTSA ID
- 10576757
- Incident
- Sep 21, 2011
- Mileage
- 153,000 mi
TL*THE CONTACT OWNS A 1998 LEXUS LS400. THE CONTACT STATED THAT THE HOOD OF THE VEHICLE WAS FULLY OPENED IN A SECURED POSITION AND WITHOUT WARNING, IT SUDDENLY RELEASED IN A DOWNWARD POSITION AND CLOSED. THE HOOD RELEASED ON THE CONTACTS LEFT HAND AND CAUSED INJURY TO THE MIDDLE FINGER. THE CONTACT PLANNED TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. UPDATED 01/24/11 *BF THE CONSUMER STATED THE HYDRAULIC PISTONS WHICH WERE SUPPOSED TO KEEP THE HOOD SECURELY AND FULLY OPENED FAILED SUDDENLY, WHILE HIS HAND WAS UNDER THE HOOD. THE CONSUMER WAS UNABLE TO MOVE HIS HAND IN TIME. UPDATED 03/22/11
- NHTSA ID
- 10368644
- Incident
- Nov 24, 2010
- Mileage
- 111,000 mi
ON SEPTEMBER 27,2005, MY1998 LEXUS LS 400 RAMMED INTO THE CAR IN FRONT OF ME. I WAS STOPPED IN TRAFFIC WITH MY FOOT ON THE BRAKE. MY CAR ACCELERATED NOT ONCE, BUT TWICE INTO THE CAR IN FRONT OF ME. WHEN THE POLICE AND FIREMEN CAME, THE POLICEMAN STOOD NEXT TO MY WINDOW AND ASKED ME TO PUT THE CAR IN NEUTRAL SO THAT THE FIREMEN COULD PUSH THE CAR OUT OF THE ROAD. THE CAR ACCELERATED IN REVERSE AND ALMOST RAN OVER THE FIREMEN. THE POLICEMAN NOTED THIS IN HIS REPORT. I WAS ON AIRPORT BLVD. WITHIN 1 MILE OF THE MOBILE AIRPORT. MY CAR WAS TAKEN TO LEXUS OF MOBILE WHERE THEY COULD NOT REPRODUCE THE PROBLEM. I NEVER DROVE THE CAR AGAIN BECAUSE I HAD NO CONFIDENCE IN IT. I FELT THAT THIS INFORMATION MIGHT BE OF HELP TO SOMEONE LOOKING INTO THE TOYOTA PROBLEMS.
- NHTSA ID
- 10322102
- Incident
- Sep 27, 2005
- Mileage
- 80,000 mi
ACCELERATION STUCK, RPMS LOCK IN AT ABOUT 2000. FAILURE OCCURS ABOUT ONCE OR TWICE DAY, BUT USUALLY ONLY IF THE AIR CONDITION IS TURNED OFF. THIS HAS BEEN GOING ON FOR YEARS NOW WITH MY VEHICLE. I TURN OFF VEHICLE AND RESTART IT TO CORRECT THE PROBLEM AND REGAIN CONTROL OF THE ACCELERATOR, IT ALMOST ALWAYS RETURNS AFTER RESTART. I BELIEVE THIS MAY BE CAUSED BY FAULT IN LEXUS ELECTRONIC THROTTLE SYSTEM AND SINCE YOU ALL ARE FINALLY INVESTIGATING THIS I THOUGHT I SHOULD REPORT IT IN CASE YOU WOULD LIKE TO EXAMINE MY VEHICLE SINCE IT OCCURS SO OFTEN. I WAS TOLD BY LEXUS I SHOULD PURCHASE A NEW THROTTLE BODY, I HAVEN'T DONE SO BECAUSE I DO NOT SEE HOW THAT WILL CORRECT MY ACCELERATOR FROM STICKING IN ONE POSITION DURING DRIVING AND I BELIEVE THIS IS MORE OF A SERIOUS SAFETY ISSUE NOW WITH THE RECALLS FINALLY BEING DONE. *TR
- NHTSA ID
- 10305077
- Incident
- Feb 1, 2010
- Mileage
- 85,000 mi
THIS HAPPENED WITH NO WARNING. STEERING WHEEL WAS HARD TO TURN COUNTER CLOCKWISE AND WOULD BIND WHEN TURNED ALMOST ALL THE WAY. I TURNED IT ALL THE WAY AND THERE WAS A LOUD "SNAP" SOUND. I THEN NOTICED THE AIR BAG LIGHT CAME ON IN THE DASH. AFTER THE "SNAP" IT WAS EASIER TO TURN THE STEERING WHEEL CLOCKWISE AND COUNTER CLOCKWISE. I DON'T KNOW WHAT IS WRONG BUT WILL TAKE THE CAR TO THE DEALER TO CHECK THIS OUT. *TR
- NHTSA ID
- 10246855
- Incident
- Oct 27, 2008
- Mileage
- 109,633 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; TIRES; WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
EQUIPMENT
Safety Recall and Service Campaign - Technician Certification Requirements
EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
EQUIPMENT
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.