2023 Lexus LX

I received notice over a year ago that the engine in my Lexus was defective and failure could cause damage, injury or death because the engine would seize up. We drive in rural areas, often outside of cell service. We are [XXX] and to be stranded, especially at night, would be very dangerous. I have made several calls to dealers and Lexus in Plano, and no one is willing to do anything about the problem they have created. They offer nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11754815

Incident

Mar 1, 2025

The contact owns a 2023 Lexus LS 600. The contact received notifications of NHTSA Campaign Numbers: 25V767000 (ENGINE AND ENGINE COOLING), 26V18000 (SEATS, AIR BAGS); however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11753285

Incident

Jul 28, 2026

The contact owns a 2023 Lexus LX 600. The contact stated that the rearview back up camera image displayed a distorted image. Another issue, the vehicle intermittently stalled when at a complete stop and going to accelerate. The vehicle was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 41,000.

NHTSA ID

11740096

Incident

May 7, 2026

Mileage

41,000 mi

Purchase Date of LX600: 10/26/2023 Date of Incident: 12/21/2025 While driving home (at about 65 MPH) the vehicle gave an alert on the dash which said Pull Over - Vehicle Losing Power and Shutting Down. Once this alert appeared on the dash, we had approximately 30 seconds to find a safe spot to pull over. The road that this happened on is a one lane road in each direction in a rural zone that is highly traveled by Semi Trucks. Luckily, there was a gravel spot on the road where we were able to stop the vehicle, just in time to avoid a catastrophe. On 12/22 we took vehicle to Lexus of Wesley Chapel where it currently is today. The Service Advisor (Sierra) confirmed this is part of the recall #25V767. Sierra stated she would contact us in 2-3 weeks for the next steps. Once this time passed, no update was provided and we reached out to the dealer again to be told they are still waiting on "corporate" for a response. We were able to get in contact with Israel - who was designated as our case manager from the Lexus Corporate Office on February 6th. He told us the only option we had was to wait an indefinite amount of time - it could be 6 months, a year or more. After this interaction we spoke to various people at the dealer and same answer was given. While everyone we speak to agrees a new engine is needed - no process has begun to fix the car. We are now in May and still not a step closer than I was on that night where I was stranded on the road.

NHTSA ID

11735321

Incident

Dec 21, 2025

I am writing to report a concern regarding an unresolved safety recall for my 2023 Lexus LX 600. Lexus notified us of this recall on November 6, 2025. However, nearly four months later, the company continues to state on its website that no remedy is currently available. Given the significant purchase price of this vehicle—exceeding $100,000—I find it unacceptable that a resolution has not yet been provided. I respectfully request that this matter be reviewed and that appropriate action be taken to ensure a timely and effective remedy for affected customers.

NHTSA ID

11722018

Incident

Nov 6, 2025

I am filing this complaint regarding the handling of Safety Recall 25LA07 (NHTSA Recall ID 25V767) affecting my 2023 Lexus LX600. On January 2, 2026, I delivered the vehicle to the authorized Lexus dealer in Ponce, Puerto Rico, in response to the recall, which identifies potential engine knocking, rough running, engine no-start, and/or loss of motive power. These conditions represent serious safety risks. Since that date, the vehicle has remained at the dealership. More than five weeks have passed, and neither the dealer nor Lexus has provided a definitive remedy, technical instructions, or a timeframe for repair. We have been told they “do not yet know” whether the solution will involve reprogramming or full engine replacement. In short, there is no clear plan or expected completion date. Because the manufacturer has acknowledged a potential engine malfunction and the increased risk of crash, my wife does not feel safe operating the vehicle. The general manager told us to keep driving the vehicle until there is any signs of malfunction of the engine, however after consulting legal counsel, we were advised not to retrieve the vehicle until the defect is fully corrected and certified as safe. Although Lexus provided a Mitsubishi rental vehicle, it is materially inferior to the LX600. Meanwhile, I continue making substantial monthly payments to Toyota Financial Services for a vehicle that has been unusable since January 2, 2026. The manufacturer is covering the rental cost (approximately half of my monthly payment), but I remain financially responsible for a luxury vehicle that cannot be used and for which no repair timeline exists. I respectfully request that NHTSA review whether the manufacturer is meeting its obligation to provide a timely and effective remedy for this safety recall. I am prepared to provide supporting documentation upon request.

NHTSA ID

11719523

Incident

Jan 2, 2026

Description of Incident: This is a recurring safety defect that has occurred multiple times from August 2023 to February 2026. The following description refers to the most severe incidents: 1. NATURE OF DEFECT: The vehicle experienced a sudden "Limp Mode" event where all dashboard warning lights illuminated simultaneously, followed by an immediate loss of propulsion while in motion. Subsequently, the vehicle suffered from a dangerous 3-second acceleration lag/delay. This 2023 Lexus LX 600 creates a life-threatening risk on public highways, as the driver cannot reliably control the vehicle's speed or power to avoid collisions. 2. MANUFACTURER’S ADMISSION: The vehicle has been presented to authorized Lexus dealerships. While the dealership could not provide a permanent fix, the manufacturer’s own internal tracking system now explicitly confirms: "REMEDY: NOT AVAILABLE." This is a formal admission by Lexus/Toyota that the vehicle has a catastrophic system failure with no known fix. 3. REQUESTED ACTION: Lexus/Toyota has refused to repurchase the vehicle, forcing me to drive a dangerous asset they admit they cannot repair. I request that NHTSA immediately initiate a safety investigation into this loss of propulsion and acceleration lag issue for the 2023 Lexus LX 600, especially given the "No Remedy" status. A mandatory recall is warranted.

NHTSA ID

11717686

Incident

Dec 31, 2025

The contact owns a 2023 Lexus LX 600. The contact received notification of NHTSA Campaign Number: 25V767000 (Engine and Engine Cooling). The contact called the dealer and the manufacturer and was informed that the remedy was not yet available. The contact stated that the dealer and the manufacturer offered a stipend for a rental. The contact deferred on renting a vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA ID

11710363

Incident

Nov 6, 2025

Some 2022 – 2026 model year LX 600, 2024 – 2026 model year GX 550, and 2025 – 2026 model year LX 700h vehicles may exhibit a condition where the front brakes produce a squealing noise when driving forward or in reverse

Some 2022 – 2026 model year LX 600, 2024 – 2026 model year GX 550, and 2025 – 2026 model year LX 700h vehicles may exhibit a condition where the front brakes produce a squealing noise when driving forward or in reverse.

Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

Some 2024 – 2026 model year GX 550, 2022 – 2026 model year LX 600, and 2025 – 2026 model year LX 700h vehicles may exhibit a condition where the front brakes produce a squealing noise when driving forward or in reverse.

OBSOLETE NOTICE November 21, 2025: This bulletin is now obsolete. Please see L-SB-0053-25

Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.