RoadVitals

2024 Lexus Tx

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
46
+5 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Mar 18, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
2 injuries, 0 deaths reported

Overview

Our database contains 46 NHTSA owner-reported complaints for the 2024 Lexus Tx, most frequently naming the airbags, engine and electrical categories. 4 safety recalls have been issued covering this model year; and 60 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags1737.0%
  • Engine510.9%
  • Electrical510.9%
  • Interior & seats48.7%
  • Fuel system48.7%
  • Visibility36.5%
  • Body & structure24.3%
  • Other / unspecified24.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V162000

BACK OVER PREVENTION:SOFTWARE

Mar 18, 2026
144,200 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
Toyota Motor Engineering & ManufacturingManufacturer number 26LB02 / 26LA02View on NHTSA.gov
25V744000

BACK OVER PREVENTION:DISPLAY FUNCTION

Oct 30, 2025
1,024,407 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
The remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Toyota Motor Engineering & ManufacturingManufacturer number 25TB13/25LB06/WRE25View on NHTSA.gov
25V595000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Sep 11, 2025
591,377 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
The risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
The remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
Toyota Motor Engineering & ManufacturingManufacturer number See Part 573 ReportView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 46
Fuel system
Filed Sep 21, 2026

The car emits very strong gas fumes into the cabin during longer drives. You can taste the gas. Has happened over 5 times. Submitted for service multiple times; on the 4th time, they were finally able to "recreate it". And the dealer confirmed the issue. No warning or check engine lights came on.

NHTSA ID
11765886
Incident
Jul 25, 2025
Electrical
Filed Sep 15, 2026

Odometer Fraud: The contact owns a 2024 Lexus TX 350. The contact stated that a mileage discrepancy was discovered. The vehicle was a dealer sale. The contact discovered information indicating that the vehicle was a cloned vehicle. At the time of purchase, the vehicle mileage was 39,000; however, during a service appointment, it was discovered that the vehicle mileage was 41,800.

NHTSA ID
11764460
Incident
Dec 15, 2025
Mileage
41,800 mi
Visibility
Filed Sep 15, 2026

The contact owns a 2024 Lexus TX 500H. The contact stated that while driving approximately 50 MPH, the vehicle drove over glass in the roadway that struck the air conditioner condenser. Approximately two weeks later, the air conditioner failed to blow cool air. The vehicle was taken to a local dealer, where it was determined that the A/C condenser was damaged by the debris, causing a coolant leak. The dealer stated that the condenser needed to be replaced. The contact associated the failure with NHTSA Action Number: DP26006 (Engine and Engine Cooling). The manufacturer was notified of the failure. The failure mileage was 37,000.

NHTSA ID
11764396
Incident
Aug 14, 2026
Mileage
37,000 mi
EngineFuel system
Filed Sep 9, 2026

I am reporting a severe, systemic vehicle performance discrepancy on my Lexus TX 500h (2.4L Turbo Hybrid powertrain). The vehicle is officially labeled with an EPA rating of 27 MPG combined. However, under normal, conservative driving conditions, the vehicle routinely achieves only 20 to 21 MPG—a consistent 20%+ shortfall from the manufacturer's certified window sticker metrics. This has drastically limited the vehicle's safe total driving range to under 300 miles per tank. The shortfall persists despite cautious driving in Eco Mode and after passing the engine break-in period. This issue matches a widespread pattern reported by numerous other owners in consumer forums, pointing to a potential defect in the vehicle’s fuel management software or hybrid battery management logic. I request that NHTSA log this tracking data to investigate whether the manufacturer misrepresented the vehicle's real-world operational capabilities or fuel-system integration.

NHTSA ID
11762981
Incident
Sep 9, 2026
Filed Sep 2, 2026

I had my foot on the brakes waiting at a red light. The car just started jerking back and forth. It didn’t stop until I released my foot off the brake.

NHTSA ID
11761621
Incident
Sep 2, 2026
Filed Aug 29, 2026

I am filing this complaint regarding my 2024 Lexus TX. A road rock/debris entered through the vehicle’s factory front grille and struck/punctured the A/C condenser, causing the air conditioning system to stop functioning properly. The repair cost is approximately $2,500. The factory grille has large openings that leave the condenser vulnerable to direct impact from normal road debris. Lexus does not have a protective screen or guard that can be installed to prevent this type of damage. This design flaw has affected many other Lexus TX owners and I think they need to offer up more protective measures to avoid this from happening over and over again.

NHTSA ID
11760559
Incident
Aug 15, 2026
Fuel system
Filed Aug 21, 2026

Strong smell of gas coming from around the car and near rear end of car. Usually after a drive. The smell does not happen after every drive. I brought up the smell to my husband a number of times within the year…and finally took to JD Auto in Arizona in June but the gas smell could not be replicated and no source or defect could be visually seen. No recall for this has been reported by Lexus. dealership. No check engine light has been recorded. Worried that there is some internal issue that could cause huge problems. I do have children who have also reported smelling the gas in the back seat.

NHTSA ID
11758619
Incident
Jun 22, 2026
Body & structureInterior & seats
Filed May 21, 2026

On two occasions while driving my hood has become open due to windy conditions coming from the Makua side of the highway as I’m driving on the Queen Kaahumanu Highway Today was the second incident except that I was heading south The first time that happened I was driving north and it occurred probably about a few months ago, but I dismissed it I know for a fact that I did not open the engine compartment I will download my front camera files and see if I can find a record

NHTSA ID
11739417
Incident
May 20, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

L-SB-0033-24 Rev2

POWER TRAIN

Some 2023 – 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front drive shaft assemblies. An updated front drive shaft assembly is available to resolve this condition. Follow the Repair Procedure in this bulletin to address this condition.

L-SB-0030-24 Rev2

STRUCTURE:BODY

Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0049-25.pdf

STRUCTURE:BODY

Some 2024 – 2026 model year TX 350, TX 500h, and TX 500h+ vehicles may exhibit a condition where the fuel lid may not open when the release button is depressed.

L-TT-0326-23 Rev2

ELECTRICAL SYSTEM

Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features.

L-SB-0043-23 Rev1

ELECTRICAL SYSTEM

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

L-SB-0033-24

POWER TRAIN

Some 2023 – 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front drive shaft assemblies. An updated front drive shaft assembly is available to resolve this condition.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus Tx by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026125062.3
2025314051.6
2024Viewing464055.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.