Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Oct 6, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 109 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
8
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2000 Lincoln Navigator submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Body & structureDriver assistance
Filed Oct 6, 2017
Crash reported1 injury reported
ON OCTOBER 4, 2017 AT APPROXIMATELY 3:45 PM, I DEPARTED FROM THE SACRAMENTO CHILDREN'S HOME THROUGH AN ADJACENT ALLEY TRAVELING THROUGH THE SOUTH BOUND ENTRANCE. AS I MADE THE LEFT TURN INTO THE ALLEY AS I GRADUALLY GOT UP TO SPEED MY VEHICLE SUDDENLY BEGAN TO ACCELERATE. I WAS STARTLED BY THE SUDDEN INCREASE OF SPEED AND IMMEDIATE MADE AN ATTEMPT TO PUT THE VEHICLE IN NEUTRAL AND SHUT THE VEHICLE DOWN AND APPLY THE BRAKES. BEFORE I COULD MAKE THE CORRECTIONS THE VEHICLE HAD VEERED OFF TO THE LEFT HAND SIDE OF THE ALLEY AND STRUCK AN OAK TREE. TO MY GUESS THE VEHICLE WAS TRAVELING AT A RATE OF SPEED OF ABOUT 25-30 MPH. ON IMPACT I SLAMMED INTO MY MOTOROLA SPEAKER THAT WAS ATTACHED TO MY SUN VISOR AND SPLIT MY HEAD OPEN WHICH REQUIRED 8 STAPLES TO CLOSE.
NHTSA ID
11032090
Incident
Oct 4, 2017
Mileage
290,000 mi
Driver assistance
Filed Apr 22, 2013
Fire reported
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) BUT THE VEHICLE STILL HAD A PROBLEM WITH THE WIRING. THE CONTACT ALSO STATED THAT THERE WAS A BURNING WIRE ODOR. THE DEALER STATED THERE WAS NO PROBLEM WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 127,000. *TR
NHTSA ID
10509073
Incident
Nov 7, 2005
Driver assistance
Filed Jun 30, 2010
Fire reported
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE THE VEHICLE WAS PARKED, THE FRONT END BURST INTO FLAMES. THE CONTACT STATED THE FIRE STARTED NEAR THE CRUISE CONTROL SWITCH. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE.. THE FIRE DEPARTMENT FILED A REPORT. THE CONTACT STATED NO INJURIES OCCURRED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCE RECALL NHTSA CAMPAIGN ID NUMBER: 05V017000, VEHICLE SPEED CONTROL:CRUISE CONTROL, AND STATED THE RECALL WORK WAS NEVER PERFORMED ON HER VEHICLE. THE VEHICLE WAS PURCHASED USED IN 2010. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 118,000.
NHTSA ID
10340828
Incident
Jun 2, 2010
Mileage
118,000 mi
Driver assistance
Filed Jan 26, 2010
Crash reportedFire reported
RUN AWAY LINCOLN NAVIGATOR. IN LIGHT OF TOYOTA'S PROBLEMS, THE SAME PROBLEM OCCURRED IN 2007. OUT OF CONTROL ACCELERATION, UNABLE TO STOP, UNABLE TO SHIFT TO NEUTRAL. SUV KEPT INCREASING SPEED DESPITE NOT DEPRESSING THE GAS PEDAL. *TR
NHTSA ID
10302453
Incident
Mar 29, 2007
Mileage
75,000 mi
Driver assistance
Filed Oct 15, 2008
Fire reported
LINCOLN NAVIGATOR 2000 BURST INTO FLAMES LAST NIGHT IN OUR DRIVEWAY AND BURNT OUR OTHER CAR A LAND ROVER AND 8 SUITCASES WORTH OF PERSONAL EFFECTS OF CLOTHES AND JEWELRY. BICYCLIST AWOKE THE FAMILY WHO WERE SLEEPING AT 5AM TO WARN THEM TO EVACUATE THE HOUSE. FIRE FIGHTERS TOOK 3 HOURS TO PUT OUT THE FIRE. *TR
NHTSA ID
10245496
Incident
Oct 13, 2008
Driver assistance
Filed May 2, 2005
THE CONSUMER RECEIVED A LETTER FEB. 2005 THAT THE CRUISE CONTROL SWITCH MAY CAUSE A FIRE. THE CRUISE CONTROL SWITCH WAS DEACTIVATED UNTIL THE DEALER GETS THE PART.
NHTSA ID
10118838
Incident
Jan 25, 2005
Mileage
39,100 mi
Driver assistanceElectrical
Filed Dec 30, 2004
Fire reported
CONSUMER STATED THAT VEHICLE WAS PARKED 35 TO 45 MINUTES WHEN SHE SAW SMOKE COMING FROM THE GRILL AREA, AND FLAMES COMING FROM THE DRIVER'S SIDE FRONT AREA. NO PROBLEMS WITH THE VEHICLE OTHER THAN THE CRUISE CONTROL NOT WORKING.*AK
NHTSA ID
10105550
Incident
Sep 16, 2004
Mileage
72,500 mi
Driver assistanceSteering
Filed Dec 24, 2003
WHILE DRIVING AT 85 MPH, THE STEERING COLUMN LOCKED WITHOUT WARNING. *AK THE VEHICLE ALSO LOCK AT 55 AND 70 MPH. THE VEHICLE LOCKED AGAIN AFTER IT WAS FIXED BUT WAS BROKEN OUT OF THE LOCK. THE VEHICLE WOULD LUNGE FORWARD WHEN STARTED. THE MECHANIC FOUND NOTHING WRONG. THE EMERGENCY BRAKE MUST BE USED. *SC *JB
NHTSA ID
10042460
Incident
Jul 1, 2003
Mileage
38,000 mi
BrakesDriver assistance
Filed Dec 25, 2000
Crash reported
EXITING CAR WASH (WASH RACK) ONTO PAVEMENT, SHIFTING FROM NEUTRAL TO DRIVE WITH FOOT ON BRAKE PEDAL, CAR LURCHED FORWARD WITH INABILITY TO STOP WITH 4 WHEEL DRIVE FULLY ENGAGED WITHOUT DRIVER INITIATING. FAILURE IN BOTH BRAKING MECHANISM AND 4 WHEEL DRIVE CONTROL SYSTEMS CAUSING LOSS OF CONTROL OF VEHICLE WHILE IT ACCELERATED UNTIL STOPPED BY TURNING OFF IGNITION. *AK
NHTSA ID
738231
Incident
Oct 30, 2000
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own