2000 Lincoln Navigator Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2000 Lincoln Navigator, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Tires & wheels4232.3%
- Electrical1310.0%
- Transmission107.7%
- Airbags96.9%
- Suspension96.9%
- Brakes96.9%
- Driver assistance96.9%
- Engine86.2%
- Steering75.4%
- Body & structure64.6%
- Visibility53.8%
- Other / unspecified21.5%
- Fuel system10.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
MY SPARE TIRE FELL OUT FROM BENEATH MY TRUCK. THE CABLE WAS SPLIT AT THE END. THE SMALL CONNECTOR THAT IS ATTACHED TO THE CABLE HAD SEPARATED FROM THE END OF THE CABLE WHICH ALSO HOLDS A METAL PAD IN PLACE. THE PAD ALLOWS THE SPARE TIRE TO BE RAISED OR LOWERED. ALL PARTS WERE RETRIEVED, THE SPARE TIRE, METAL PAD AND CONNECTOR. THE SPARE TIRE HOIST ASSEMBLY WAS STILL OPERATIONAL, MINUS THE PARTS THAT FELL OUT. *TR
I HAVE HAD MY AIR SUSPENSION SYSTEM REPLACED AT LEAST 6 TIMES FOR THE SAME ISSUE. THE REAR DROPS DOWN AND DAMAGES MY TIRES. AFTER REPLACING THE SYSTEM SEVERAL TIMES. I HAD A CONVERSION KIT REPLACED.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE DRIVING 65 MPH SPEED AND TAKE YOUR FOOT OF THE GAS PEDAL AND CAR CONTINUES TO GO 65 MPH ALL OF SUDDEN NO POWER STEERING OR POWER BRAKES. IN ADDITION, THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE CONSUMER STATED THE VEHICLE CONTINUED TO GO 65 MPH, EVEN WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR. THE RPM METER AND THE MOTOR SPEED DROPPED DOWN TO 500 RPM AND THE ENGINE SHUT OFF. THERE WAS NO POWER STEERING AND NO POWER BRAKES, BUT THE VEHICLE CONTINUED GOING 65 MPH. ALSO, THE RADIO AND AIR CONDITIONER BURNED OUT. THE DEALER STATED THE BURN HAPPENED INSIDE THE WIRE HARNESS. UPDATED 03/08/17.*JB...UPDATED 03/08/17 *BF UPDATED 09/18/2017*JS THE CONSUMER STATED THE RADIO, AC-FANS, TURN SIGNALS, ELECTRIC WINDOWS, BRAKE LIGHTS, TURN SIGNALS, HAZARD LIGHTS, TAIL GATE, WINDOW WIPER, ACTUATOR, OVER HEAD STOP LIGHT, DOOR LOCK, THE TAIL GATE WOULD NOT OPEN, AIR SPRINGS/AIR COMPRESSOR, HEATER CONTROLS, AND THE WIRE FUSE CAUSED A FIRE. *JS *TR
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE DRIVING THE PASSENGER SMELLED A BURNING ODOR. UPON FURTHER INSPECTION HE NOTICED THAT THE WIRING HARNESS, MAIN TERMINAL, COMPRESSOR AND THE ALTERNATOR HAD MELTED. PRIOR TO THE FAILURE, HE HEARD A PECULIAR NOISE. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR HAS HE NOTIFIED THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 169,000.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
I AM THE OWNER OF A 2000 NAVIGATOR. I BOUGHT IT FROM A PRIVATE OWNER ABOUT A YEAR AND A HALF AGO. WHEN GO TO CHANGE GEARS, THE VEHICLE SOMETIMES WON'T GO INTO GEAR OR IF I PUT IT IN PARK, IT SOMETIMES WON'T GO. THEN I TRIED TO USE MY EMERGENCY BRAKE WHEN PARKING, WHICH IS WHAT I HAD TO RESORT TO DUE TO THE VEHICLE NOT STAYING IN GEAR, IT ALSO WOULD NOT WORK. I WENT TO GET MY VEHICLE SAFETY INSPECTION AND OF COURSE IT DID NOT PASS. SO THAT PROMPTED MY ONLINE RESEARCH AS TO HOW TO FIX THE PROBLEM. THEN I CAME ACROSS THE RECALL IN FORMATION FOR THIS VEHICLE AND SIMILAR MODELS AND I SEE THAT SOME RECALLS WERE MADE, BUT NOT FOR MY VEHICLE'S YEAR. I WAS WONDERING IF MY VEHICLE'S YEAR MODEL SHOULD BE INCLUDED IN SOME OF THE OTHER RECALLS BECAUSE I HAVE THE EXACT SAME PROBLEM BUT MY VEHICLE IS A 2000 AND THE RECALL WAS FOR A 1998 AND SO ON. THANK YOU. *TR
UPON DRIVING DOWN THE ROAD,WITH NO AAPARENT PRELIMINARY WARNINGS, A SCREW FELL FROM UNDER MY DASH ONTO MY FEET. I DISMISSED IT AS A DASH COVER SCREW AND KEPT DRIVING. UPON REACHING MY HOME AND TRYING TO PUT MY GEARSHIFT INTO "PARK", I REALIZE THIS SCREW HAS SOMETHING TO DO WITH THE GEAR SHIFT AND LINKAGE. THE SHIFTER IS NOW LOOSE AND WILL NOT GO INTO "PARK". IF I HOLD IT TOWARDS THE "P" I AM ABLE TO GET MY KEYS OUT OF THE IGNITION. I NOW HAVE TO USE MY EMERGENCY BRAKE AND I HAVE TO START THE CAR IN "NEUTRAL". NOT A SERIOUS ISSUE UNLESS IT PROGRESSES AND THE GEARSHIFT FALLS OFF. I WILL HAVE IT FIXED BY THE DEALER TOMORROW - JUST THOUGHT YOU SHOULD KNOW ABOUT THE PROBLEM. *NM
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STARTED SHAKING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO APPLIED PINS ON THE SUSPENSION AND REPLACED THE TIRES BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THERE WAS A CRACK ON THE WHEELS THAT CAUSED THE BOLT JOINTS TO FAIL. THE CONTACT ALSO STATED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED AND THE AC AND HEAT WAS INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE REAR AIR BAG SUSPENSION KIT IS DEFLATED. THE MOTOR APPEARS TO BE SHORTED OUT. HE STATED THAT THE AIR BAGS APPEAR TO WIND BACK UP, BUT THEN MOVE UP AND DOWN WHILE DRIVING AT VARIOUS SPEEDS, AS IF THE MOTOR WAS ATTEMPTING TO POSITION IT CORRECTLY. THE CONTACT WENT TO THE DEALER, BUT THEY WOULD NOT REPAIR IT FOR FREE. THE DEALER IS CHARGING $2,500 TO INFLATE THE AIR BAGS. THERE WAS NO IMPACT OR FAILURE WITH THE VEHICLE ITSELF. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STARTED SHAKING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO APPLIED PINS ON THE SUSPENSION AND REPLACED THE TIRES BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THERE WAS A CRACK ON THE WHEELS THAT CAUSED THE BOLT JOINTS TO FAIL. THE CONTACT ALSO STATED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED AND THE AC AND HEAT WAS INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
I HAVE HAD MY AIR SUSPENSION SYSTEM REPLACED AT LEAST 6 TIMES FOR THE SAME ISSUE. THE REAR DROPS DOWN AND DAMAGES MY TIRES. AFTER REPLACING THE SYSTEM SEVERAL TIMES. I HAD A CONVERSION KIT REPLACED.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. DURING BRAKE APPLICATION AT 10 MPH, THE BRAKE PEDAL FELL TO THE FLOOR-BOARD. CONSEQUENTLY SHE CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY, IN WHICH THE MECHANIC ATTEMPTED TO MAKE REPAIRS. HOWEVER, WHILE IN THE SHOP THE VEHICLE CAUGHT ON FIRE WHILE IDLING. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE REPORT STATES THAT FIRE WAS CAUSED BY BRAKE BOOSTER FAILURE. ALL THE PLASTIC COMPONENTS OF THE BRAKING SYSTEM AND BRAKE LINES WERE DESTROYED. NO REPAIRS WERE MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 190,000. THE VIN WAS NOT AVAILABLE.
I AM THE OWNER OF A 2000 NAVIGATOR. I BOUGHT IT FROM A PRIVATE OWNER ABOUT A YEAR AND A HALF AGO. WHEN GO TO CHANGE GEARS, THE VEHICLE SOMETIMES WON'T GO INTO GEAR OR IF I PUT IT IN PARK, IT SOMETIMES WON'T GO. THEN I TRIED TO USE MY EMERGENCY BRAKE WHEN PARKING, WHICH IS WHAT I HAD TO RESORT TO DUE TO THE VEHICLE NOT STAYING IN GEAR, IT ALSO WOULD NOT WORK. I WENT TO GET MY VEHICLE SAFETY INSPECTION AND OF COURSE IT DID NOT PASS. SO THAT PROMPTED MY ONLINE RESEARCH AS TO HOW TO FIX THE PROBLEM. THEN I CAME ACROSS THE RECALL IN FORMATION FOR THIS VEHICLE AND SIMILAR MODELS AND I SEE THAT SOME RECALLS WERE MADE, BUT NOT FOR MY VEHICLE'S YEAR. I WAS WONDERING IF MY VEHICLE'S YEAR MODEL SHOULD BE INCLUDED IN SOME OF THE OTHER RECALLS BECAUSE I HAVE THE EXACT SAME PROBLEM BUT MY VEHICLE IS A 2000 AND THE RECALL WAS FOR A 1998 AND SO ON. THANK YOU. *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
ON OCTOBER 4, 2017 AT APPROXIMATELY 3:45 PM, I DEPARTED FROM THE SACRAMENTO CHILDREN'S HOME THROUGH AN ADJACENT ALLEY TRAVELING THROUGH THE SOUTH BOUND ENTRANCE. AS I MADE THE LEFT TURN INTO THE ALLEY AS I GRADUALLY GOT UP TO SPEED MY VEHICLE SUDDENLY BEGAN TO ACCELERATE. I WAS STARTLED BY THE SUDDEN INCREASE OF SPEED AND IMMEDIATE MADE AN ATTEMPT TO PUT THE VEHICLE IN NEUTRAL AND SHUT THE VEHICLE DOWN AND APPLY THE BRAKES. BEFORE I COULD MAKE THE CORRECTIONS THE VEHICLE HAD VEERED OFF TO THE LEFT HAND SIDE OF THE ALLEY AND STRUCK AN OAK TREE. TO MY GUESS THE VEHICLE WAS TRAVELING AT A RATE OF SPEED OF ABOUT 25-30 MPH. ON IMPACT I SLAMMED INTO MY MOTOROLA SPEAKER THAT WAS ATTACHED TO MY SUN VISOR AND SPLIT MY HEAD OPEN WHICH REQUIRED 8 STAPLES TO CLOSE.
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) BUT THE VEHICLE STILL HAD A PROBLEM WITH THE WIRING. THE CONTACT ALSO STATED THAT THERE WAS A BURNING WIRE ODOR. THE DEALER STATED THERE WAS NO PROBLEM WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 127,000. *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
DROVE CAR TODAY AND IT HAD BEEN SITTING PARKED FOR 5 HOURS . NEIGHBORS CALLED MY CELL TO TELL ME THE TRUCK WAS ON FIRE AND THE FIRE DEPARTMENT HAD BEEN CALLED TO TRY TO PUT IT OUT . THE FIRE DEPARTMENT HAD TO CHAINSAW THE HOOD AND THEY WERE FINALLY ABLE TO PUT IT OUT WITHOUT THE FIRE DESTROYING THE PASSENGER COMPARTMENT. THE TRUCK HOWEVER HAD BURNED FOR ABOUT 15 MINUTES IN THE ENGINE COMPARTMENT . THIS TRUCK HAD SELF STARTED ITS OWN FIRE BEING LEFT ALONE IN THE DRIVEWAY FOR 5 HOURS . *TR
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE ENGINE COMPARTMENT IGNITED IN FLAMES WITHOUT WARNING. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS UNKNOWN TO THE CONTACT. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 157,000.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
DT: CONTACT STATED WHILE DRIVING ON A DIRT ROAD AT 50 MPH SHE LOST CONTROL OF VEHICLE AND IT CRASHED INTO A DITCH. UPON IMPACT, THE DRIVER'S SIDE AIR BAGS DID NOT DEPLOY. INJURIES WERE SUSTAINED. *AK UPDATED 12/7/2005. *NM
WIFE AND 2YO DAUGHTER DRIVING DOWN ROAD AND TOTALLY LOST CONTROL OF STEERING. WENT OFF SIDE OF ROAD AND MANAGED TO STOP VEHICLE. UPON INSPECTION OF VEHICLE, I SAW THAT THE TIEROD OUTER JOINT SHEERED AT THE BOLT. DEALER ONLY REPLACED THE TIE ROD END.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
ON OCTOBER 4, 2017 AT APPROXIMATELY 3:45 PM, I DEPARTED FROM THE SACRAMENTO CHILDREN'S HOME THROUGH AN ADJACENT ALLEY TRAVELING THROUGH THE SOUTH BOUND ENTRANCE. AS I MADE THE LEFT TURN INTO THE ALLEY AS I GRADUALLY GOT UP TO SPEED MY VEHICLE SUDDENLY BEGAN TO ACCELERATE. I WAS STARTLED BY THE SUDDEN INCREASE OF SPEED AND IMMEDIATE MADE AN ATTEMPT TO PUT THE VEHICLE IN NEUTRAL AND SHUT THE VEHICLE DOWN AND APPLY THE BRAKES. BEFORE I COULD MAKE THE CORRECTIONS THE VEHICLE HAD VEERED OFF TO THE LEFT HAND SIDE OF THE ALLEY AND STRUCK AN OAK TREE. TO MY GUESS THE VEHICLE WAS TRAVELING AT A RATE OF SPEED OF ABOUT 25-30 MPH. ON IMPACT I SLAMMED INTO MY MOTOROLA SPEAKER THAT WAS ATTACHED TO MY SUN VISOR AND SPLIT MY HEAD OPEN WHICH REQUIRED 8 STAPLES TO CLOSE.
MY SPARE TIRE FELL OUT FROM BENEATH MY TRUCK. THE CABLE WAS SPLIT AT THE END. THE SMALL CONNECTOR THAT IS ATTACHED TO THE CABLE HAD SEPARATED FROM THE END OF THE CABLE WHICH ALSO HOLDS A METAL PAD IN PLACE. THE PAD ALLOWS THE SPARE TIRE TO BE RAISED OR LOWERED. ALL PARTS WERE RETRIEVED, THE SPARE TIRE, METAL PAD AND CONNECTOR. THE SPARE TIRE HOIST ASSEMBLY WAS STILL OPERATIONAL, MINUS THE PARTS THAT FELL OUT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
VEHICLES WIPERS WILL NOT CUT OFF. WIPER MOTOR SMOKES BAD FROM UNDER HOOD.
2000 LINCOLN NAVIGATOR, RADIO FLASHES ON AND OFF WITH VEHICLE OFF, AND WINDSHIELD WIPERS ARE NOT WORKING, AFTER VEHICLE HAS BEEN SITTING OFF FOR A COUPLE HOURS, THERE IS A LOUD NOISE COMING FROM UNDER THE HOOD ON THE PASSENGER SIDE UNDER THE WINDSHIELD, OPEN THE VEHICLE DOOR AND A/C IS BLOWING FULL BLAST AND RADIO IS FLASHING ON AND OFF AGAIN SMELLS LIKE SOMETHING IS BURNING AND CAUSED A MINOR FIRE. LOOKED UP RECALL INFORMATION AND FORD STATES THAT OUR VEHICLE IS NOT LISTED UNDER THE RECALL# 01S24, ALTHOUGH IT SHOWS OUR MODEL YEAR ALONG WITH A MAJORITY OF FORD, LINCOLN, AND MERCURY VEHICLES. THIS IS THE SAME PROBLEM THAT HAPPENED WITH THE 2000 FORD EXPEDITION NHTSA ACTION# EA05015. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
THE REAR RIGHT WHEEL FELL OFF WHILE DRIVING AT AN UNDETERMINED SPEED. THIS WAS CAUSED BY THE LUG SEPARATING FROM THE NUT BECAUSE IT WAS NOT LONG ENOUGH AT TIME OF MANUFACTURING.*AK AN INSURANCE ADJUSTER OBSERVED THE LUG NUTS ON THE VEHICLE AND REPORTED THAT THEY WERE ILLEGAL AS NO THREADS ON THE STUDS CAME THROUGH THE NUT. SHE STATED THAT THE FAILURE SHOULD BE COVERED UNDER WARRANTY AND THE INSURANCE COMPANY COULDN'T DO ANYTHING. WHEN THE CONSUMER LEARNED OF A TECHNICAL SERVICE BULLETIN CONCERNING A STUD CHANGE FROM 12MM TO 14MM TWO MONTHS AFTER THE CONSUMER'S VEHICLE WAS MANUFACTURED. THE INSURANCE COMPANY DID PAY FOR THE WORK TO REPAIR THE VEHICLE. *PH *JB
WHILE TRAVELING AT NIGHT A LOUD RUBBING NOISE WAS HEARD. WHEN CONSUMER REACHED DESTINATION, HE FOUND THAT THE SPARE TIRE HAD FALLEN OFF. SPARE TIRE HAD NEVER BEEN USED. DEALER HAS YET TO BE CONTACTED. *AK DEALER REPLACED SPARE TIRE AND CABLE WINCH ASSEMBLY, HOWEVER DID NOT PROVIDE ANY REASON FOR THE CAUSE. *SLC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
VIBRATION WAS COMING FROM FRONT END OF VEHICLE. DEALER WAS CONTACTED, AND TECHNICIAN REPLACED ENGINE TWICE/ FUEL INJECTION /ENGINE COIL SPARKS PLUGS / FLYWHEEL AND TORQUE CONVERTER. VEHICLE STILL HAS PROBLEMS. PLEASE PROVIDE FURTHER INFORMATION. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .