Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
109
Latest Oct 6, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
26
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Apr 14, 2000
What this page shows
Our database holds 109 NHTSA owner-reported complaints for the 2000 Lincoln Navigator. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 109 · page 1 of 5
Body & structureDriver assistance
Filed Oct 6, 2017
Crash reported1 injury reported
ON OCTOBER 4, 2017 AT APPROXIMATELY 3:45 PM, I DEPARTED FROM THE SACRAMENTO CHILDREN'S HOME THROUGH AN ADJACENT ALLEY TRAVELING THROUGH THE SOUTH BOUND ENTRANCE. AS I MADE THE LEFT TURN INTO THE ALLEY AS I GRADUALLY GOT UP TO SPEED MY VEHICLE SUDDENLY BEGAN TO ACCELERATE. I WAS STARTLED BY THE SUDDEN INCREASE OF SPEED AND IMMEDIATE MADE AN ATTEMPT TO PUT THE VEHICLE IN NEUTRAL AND SHUT THE VEHICLE DOWN AND APPLY THE BRAKES. BEFORE I COULD MAKE THE CORRECTIONS THE VEHICLE HAD VEERED OFF TO THE LEFT HAND SIDE OF THE ALLEY AND STRUCK AN OAK TREE. TO MY GUESS THE VEHICLE WAS TRAVELING AT A RATE OF SPEED OF ABOUT 25-30 MPH. ON IMPACT I SLAMMED INTO MY MOTOROLA SPEAKER THAT WAS ATTACHED TO MY SUN VISOR AND SPLIT MY HEAD OPEN WHICH REQUIRED 8 STAPLES TO CLOSE.
NHTSA ID
11032090
Incident
Oct 4, 2017
Mileage
290,000 mi
Electrical
Filed Jan 3, 2017
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE DRIVING 65 MPH SPEED AND TAKE YOUR FOOT OF THE GAS PEDAL AND CAR CONTINUES TO GO 65 MPH ALL OF SUDDEN NO POWER STEERING OR POWER BRAKES. IN ADDITION, THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE CONSUMER STATED THE VEHICLE CONTINUED TO GO 65 MPH, EVEN WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR. THE RPM METER AND THE MOTOR SPEED DROPPED DOWN TO 500 RPM AND THE ENGINE SHUT OFF. THERE WAS NO POWER STEERING AND NO POWER BRAKES, BUT THE VEHICLE CONTINUED GOING 65 MPH. ALSO, THE RADIO AND AIR CONDITIONER BURNED OUT. THE DEALER STATED THE BURN HAPPENED INSIDE THE WIRE HARNESS. UPDATED 03/08/17.*JB...UPDATED 03/08/17 *BF UPDATED 09/18/2017*JS THE CONSUMER STATED THE RADIO, AC-FANS, TURN SIGNALS, ELECTRIC WINDOWS, BRAKE LIGHTS, TURN SIGNALS, HAZARD LIGHTS, TAIL GATE, WINDOW WIPER, ACTUATOR, OVER HEAD STOP LIGHT, DOOR LOCK, THE TAIL GATE WOULD NOT OPEN, AIR SPRINGS/AIR COMPRESSOR, HEATER CONTROLS, AND THE WIRE FUSE CAUSED A FIRE. *JS *TR
NHTSA ID
10939175
Incident
Jan 1, 2017
Mileage
115,000 mi
Visibility
Filed Aug 5, 2016
VEHICLES WIPERS WILL NOT CUT OFF. WIPER MOTOR SMOKES BAD FROM UNDER HOOD.
NHTSA ID
10893538
Incident
Aug 4, 2016
AirbagsSuspension
Filed Jul 29, 2014
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STARTED SHAKING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO APPLIED PINS ON THE SUSPENSION AND REPLACED THE TIRES BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THERE WAS A CRACK ON THE WHEELS THAT CAUSED THE BOLT JOINTS TO FAIL. THE CONTACT ALSO STATED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED AND THE AC AND HEAT WAS INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
NHTSA ID
10617197
Incident
Jul 6, 2004
Mileage
124,000 mi
Filed Apr 15, 2014
Fire reported
VEHICLE WAS PARKED AND TURNED OFF WHEN IT SUDDENLY EXPLODED. *TT
NHTSA ID
10582914
Incident
Mar 20, 2014
Mileage
175,000 mi
Engine
Filed Aug 17, 2013
Fire reported
DROVE CAR TODAY AND IT HAD BEEN SITTING PARKED FOR 5 HOURS . NEIGHBORS CALLED MY CELL TO TELL ME THE TRUCK WAS ON FIRE AND THE FIRE DEPARTMENT HAD BEEN CALLED TO TRY TO PUT IT OUT . THE FIRE DEPARTMENT HAD TO CHAINSAW THE HOOD AND THEY WERE FINALLY ABLE TO PUT IT OUT WITHOUT THE FIRE DESTROYING THE PASSENGER COMPARTMENT. THE TRUCK HOWEVER HAD BURNED FOR ABOUT 15 MINUTES IN THE ENGINE COMPARTMENT . THIS TRUCK HAD SELF STARTED ITS OWN FIRE BEING LEFT ALONE IN THE DRIVEWAY FOR 5 HOURS . *TR
NHTSA ID
10535903
Incident
Aug 17, 2013
Mileage
145,000 mi
Driver assistance
Filed Apr 22, 2013
Fire reported
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 05V388000 (VEHICLE SPEED CONTROL) BUT THE VEHICLE STILL HAD A PROBLEM WITH THE WIRING. THE CONTACT ALSO STATED THAT THERE WAS A BURNING WIRE ODOR. THE DEALER STATED THERE WAS NO PROBLEM WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 127,000. *TR
NHTSA ID
10509073
Incident
Nov 7, 2005
Engine
Filed May 2, 2012
Fire reported
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE ENGINE COMPARTMENT IGNITED IN FLAMES WITHOUT WARNING. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FIRE WAS UNKNOWN TO THE CONTACT. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 157,000.
NHTSA ID
10457201
Incident
May 1, 2012
Mileage
157,000 mi
Body & structureTires & wheels
Filed Dec 14, 2011
MY SPARE TIRE FELL OUT FROM BENEATH MY TRUCK. THE CABLE WAS SPLIT AT THE END. THE SMALL CONNECTOR THAT IS ATTACHED TO THE CABLE HAD SEPARATED FROM THE END OF THE CABLE WHICH ALSO HOLDS A METAL PAD IN PLACE. THE PAD ALLOWS THE SPARE TIRE TO BE RAISED OR LOWERED. ALL PARTS WERE RETRIEVED, THE SPARE TIRE, METAL PAD AND CONNECTOR. THE SPARE TIRE HOIST ASSEMBLY WAS STILL OPERATIONAL, MINUS THE PARTS THAT FELL OUT. *TR
NHTSA ID
10439950
Incident
Dec 14, 2011
Driver assistance
Filed Jun 30, 2010
Fire reported
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE THE VEHICLE WAS PARKED, THE FRONT END BURST INTO FLAMES. THE CONTACT STATED THE FIRE STARTED NEAR THE CRUISE CONTROL SWITCH. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE.. THE FIRE DEPARTMENT FILED A REPORT. THE CONTACT STATED NO INJURIES OCCURRED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCE RECALL NHTSA CAMPAIGN ID NUMBER: 05V017000, VEHICLE SPEED CONTROL:CRUISE CONTROL, AND STATED THE RECALL WORK WAS NEVER PERFORMED ON HER VEHICLE. THE VEHICLE WAS PURCHASED USED IN 2010. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 118,000.
NHTSA ID
10340828
Incident
Jun 2, 2010
Mileage
118,000 mi
SuspensionTires & wheels
Filed Mar 26, 2010
I HAVE HAD MY AIR SUSPENSION SYSTEM REPLACED AT LEAST 6 TIMES FOR THE SAME ISSUE. THE REAR DROPS DOWN AND DAMAGES MY TIRES. AFTER REPLACING THE SYSTEM SEVERAL TIMES. I HAD A CONVERSION KIT REPLACED.
NHTSA ID
10322346
Incident
Mar 8, 2004
Driver assistance
Filed Jan 26, 2010
Crash reportedFire reported
RUN AWAY LINCOLN NAVIGATOR. IN LIGHT OF TOYOTA'S PROBLEMS, THE SAME PROBLEM OCCURRED IN 2007. OUT OF CONTROL ACCELERATION, UNABLE TO STOP, UNABLE TO SHIFT TO NEUTRAL. SUV KEPT INCREASING SPEED DESPITE NOT DEPRESSING THE GAS PEDAL. *TR
NHTSA ID
10302453
Incident
Mar 29, 2007
Mileage
75,000 mi
Brakes
Filed Nov 12, 2009
Crash reportedFire reported
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. DURING BRAKE APPLICATION AT 10 MPH, THE BRAKE PEDAL FELL TO THE FLOOR-BOARD. CONSEQUENTLY SHE CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY, IN WHICH THE MECHANIC ATTEMPTED TO MAKE REPAIRS. HOWEVER, WHILE IN THE SHOP THE VEHICLE CAUGHT ON FIRE WHILE IDLING. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE REPORT STATES THAT FIRE WAS CAUSED BY BRAKE BOOSTER FAILURE. ALL THE PLASTIC COMPONENTS OF THE BRAKING SYSTEM AND BRAKE LINES WERE DESTROYED. NO REPAIRS WERE MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 190,000. THE VIN WAS NOT AVAILABLE.
NHTSA ID
10292006
Incident
Nov 1, 2009
Mileage
190,000 mi
Electrical
Filed Oct 16, 2009
Fire reported
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE DRIVING THE PASSENGER SMELLED A BURNING ODOR. UPON FURTHER INSPECTION HE NOTICED THAT THE WIRING HARNESS, MAIN TERMINAL, COMPRESSOR AND THE ALTERNATOR HAD MELTED. PRIOR TO THE FAILURE, HE HEARD A PECULIAR NOISE. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR HAS HE NOTIFIED THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 169,000.
NHTSA ID
10288633
Incident
Oct 15, 2009
Mileage
169,000 mi
BrakesTransmission
Filed Nov 6, 2008
I AM THE OWNER OF A 2000 NAVIGATOR. I BOUGHT IT FROM A PRIVATE OWNER ABOUT A YEAR AND A HALF AGO. WHEN GO TO CHANGE GEARS, THE VEHICLE SOMETIMES WON'T GO INTO GEAR OR IF I PUT IT IN PARK, IT SOMETIMES WON'T GO. THEN I TRIED TO USE MY EMERGENCY BRAKE WHEN PARKING, WHICH IS WHAT I HAD TO RESORT TO DUE TO THE VEHICLE NOT STAYING IN GEAR, IT ALSO WOULD NOT WORK. I WENT TO GET MY VEHICLE SAFETY INSPECTION AND OF COURSE IT DID NOT PASS. SO THAT PROMPTED MY ONLINE RESEARCH AS TO HOW TO FIX THE PROBLEM. THEN I CAME ACROSS THE RECALL IN FORMATION FOR THIS VEHICLE AND SIMILAR MODELS AND I SEE THAT SOME RECALLS WERE MADE, BUT NOT FOR MY VEHICLE'S YEAR. I WAS WONDERING IF MY VEHICLE'S YEAR MODEL SHOULD BE INCLUDED IN SOME OF THE OTHER RECALLS BECAUSE I HAVE THE EXACT SAME PROBLEM BUT MY VEHICLE IS A 2000 AND THE RECALL WAS FOR A 1998 AND SO ON. THANK YOU. *TR
NHTSA ID
10247818
Incident
Aug 22, 2008
Electrical
Filed Oct 29, 2008
Fire reported
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. AFTER DRIVING 20 MPH, THE CONTACT PARKED THE VEHICLE AND SMELLED BURNING RUBBER. SHE NOTICED SMOKE UNDERNEATH THE HOOD. SHE OPENED THE HOOD AND FLAMES APPEARED. THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO ELECTRICAL FAILURE. THE VEHICLE WAS TOWED TO A PRIVATE BODY SHOP FOR INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 110,000.
NHTSA ID
10247152
Incident
Oct 13, 2008
Mileage
110,000 mi
Driver assistance
Filed Oct 15, 2008
Fire reported
LINCOLN NAVIGATOR 2000 BURST INTO FLAMES LAST NIGHT IN OUR DRIVEWAY AND BURNT OUR OTHER CAR A LAND ROVER AND 8 SUITCASES WORTH OF PERSONAL EFFECTS OF CLOTHES AND JEWELRY. BICYCLIST AWOKE THE FAMILY WHO WERE SLEEPING AT 5AM TO WARN THEM TO EVACUATE THE HOUSE. FIRE FIGHTERS TOOK 3 HOURS TO PUT OUT THE FIRE. *TR
NHTSA ID
10245496
Incident
Oct 13, 2008
Engine
Filed Aug 11, 2008
Fire reported
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. FOUR HOURS AFTER BEING DRIVEN, THE VEHICLE BEGAN TO SMOKE AND CAUGHT FIRE. THE FIRE WAS SO BAD THAT THE HOOD BLEW OFF. THE TIRES AND EVERYTHING IN THE VEHICLE WERE MELTED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIREFIGHTER STATED THAT THERE WAS A FORD RECALL REGARDING THIS FAILURE. HE FURTHER STATED THAT THE FIRE APPEARED TO HAVE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD. THE CONTACT HAS PHOTOS AND A VIDEOTAPE OF THE FIRE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 97,000.
NHTSA ID
10237651
Incident
Aug 8, 2008
Mileage
97,000 mi
ElectricalVisibility
Filed Jul 16, 2008
Fire reported
2000 LINCOLN NAVIGATOR, RADIO FLASHES ON AND OFF WITH VEHICLE OFF, AND WINDSHIELD WIPERS ARE NOT WORKING, AFTER VEHICLE HAS BEEN SITTING OFF FOR A COUPLE HOURS, THERE IS A LOUD NOISE COMING FROM UNDER THE HOOD ON THE PASSENGER SIDE UNDER THE WINDSHIELD, OPEN THE VEHICLE DOOR AND A/C IS BLOWING FULL BLAST AND RADIO IS FLASHING ON AND OFF AGAIN SMELLS LIKE SOMETHING IS BURNING AND CAUSED A MINOR FIRE. LOOKED UP RECALL INFORMATION AND FORD STATES THAT OUR VEHICLE IS NOT LISTED UNDER THE RECALL# 01S24, ALTHOUGH IT SHOWS OUR MODEL YEAR ALONG WITH A MAJORITY OF FORD, LINCOLN, AND MERCURY VEHICLES. THIS IS THE SAME PROBLEM THAT HAPPENED WITH THE 2000 FORD EXPEDITION NHTSA ACTION# EA05015. *TR
NHTSA ID
10234586
Incident
Jul 15, 2008
Mileage
98,000 mi
Airbags
Filed Feb 11, 2008
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE REAR AIR BAG SUSPENSION KIT IS DEFLATED. THE MOTOR APPEARS TO BE SHORTED OUT. HE STATED THAT THE AIR BAGS APPEAR TO WIND BACK UP, BUT THEN MOVE UP AND DOWN WHILE DRIVING AT VARIOUS SPEEDS, AS IF THE MOTOR WAS ATTEMPTING TO POSITION IT CORRECTLY. THE CONTACT WENT TO THE DEALER, BUT THEY WOULD NOT REPAIR IT FOR FREE. THE DEALER IS CHARGING $2,500 TO INFLATE THE AIR BAGS. THERE WAS NO IMPACT OR FAILURE WITH THE VEHICLE ITSELF. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
NHTSA ID
10217712
Incident
Dec 28, 2007
Mileage
110,000 mi
Tires & wheels
Filed Dec 7, 2007
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE VEHICLE HAS CONTINENTAL CONTITRAC AW, SIZE P275/60/R17 TIRES. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK. SHE TOOK THE VEHICLE TO THE DEALER TO SEE IF THE FAILURE WAS CAUSED BY ITS FRONT END. THE AUTOMOTIVE TECHNICIAN STATED THAT ALL FOUR TIRES SUFFERED FROM TREAD SEPARATION. THE TIRES WERE ONLY TWO YEARS OLD. THE MECHANIC STATED THAT THE TIRES SHOULD NOT WEAR OUT IN THAT MANNER DUE TO THEIR AGE. THE TIRE MANUFACTURER HAS NOT BEEN NOTIFIED. THE TIRE FAILURE MILEAGE WAS 22,000. THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 88,000.
NHTSA ID
10211109
Incident
Dec 1, 2007
Mileage
88,000 mi
Airbags
Filed Nov 29, 2007
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. AS OF NOVEMBER 29, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE MANUFACTURER STATED THAT THEY WOULD INVESTIGATE THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VIN AND MILEAGE INFORMATION WERE UNAVAILABLE.
NHTSA ID
10210308
Incident
Nov 23, 2007
Tires & wheels
Filed Oct 31, 2007
2000 LINCOLN NAVIGATOR SUFFERING TIRE BLOW OUTS. CUSTOMER STATES THAT THEY HAD 2 BLOW OUTS WITH CONTINENTAL CONTITRAC AW TIRES AND ONE WITH CONTINENTAL SPORT LT/SUV. *KB WHEN THE THIRD BLOWOUT OCCURRED, THE RUBBER SEPARATED AND CAUSED DAMAGED TO THE VEHICLE. *JB
NHTSA ID
10208266
Incident
Jul 1, 2003
Tires & wheels
Filed Jun 11, 2007
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT SHE HAS CONTINENTAL CONTITRAC AW TIRES (P275/60 R17) ON HER VEHICLE. SHE STATED THAT THE TIRES WENT BAD TOO QUICKLY. THE CURRENT AND FAILURE MILEAGES WERE 80,000. UPDATED 12-12-07. *KB
NHTSA ID
10192906
Incident
May 22, 2007
Mileage
80,000 mi
Engine
Filed May 9, 2007
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE DRIVING 5 MPH, THE VEHICLE'S ENGINE FAILED AND THE CONTACT SMELLED GAS. THE VEHICLE WAS TOWED TO A MECHANIC WHO STATED THAT THE SPARK PLUG WENT THROUGH A CYLINDER AND CREATED A HOLE. THE CURRENT AND FAILURE MILEAGES WERE 120,000.
NHTSA ID
10190254
Incident
May 8, 2007
Mileage
120,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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