Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jul 29, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 109 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2000 Lincoln Navigator submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming suspension
Shown in the owner’s own words, exactly as filed
AirbagsSuspension
Filed Jul 29, 2014
TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STARTED SHAKING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO APPLIED PINS ON THE SUSPENSION AND REPLACED THE TIRES BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THERE WAS A CRACK ON THE WHEELS THAT CAUSED THE BOLT JOINTS TO FAIL. THE CONTACT ALSO STATED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED AND THE AC AND HEAT WAS INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
NHTSA ID
10617197
Incident
Jul 6, 2004
Mileage
124,000 mi
SuspensionTires & wheels
Filed Mar 26, 2010
I HAVE HAD MY AIR SUSPENSION SYSTEM REPLACED AT LEAST 6 TIMES FOR THE SAME ISSUE. THE REAR DROPS DOWN AND DAMAGES MY TIRES. AFTER REPLACING THE SYSTEM SEVERAL TIMES. I HAD A CONVERSION KIT REPLACED.
NHTSA ID
10322346
Incident
Mar 8, 2004
Suspension
Filed Apr 7, 2004
WHEN DRIVING OVER 65 MPHVEHICLE VIBRATED. THIS CAUSED A DISTRACTION TO THE CONSUMER. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
NHTSA ID
10066740
Incident
Mar 10, 2004
Mileage
54,000 mi
Body & structureBrakesSteering+2 more
Filed Apr 7, 2004
Crash reported2 injuries reported
I PURCHASED A 2000 LINCOLN NAVIGATOR FROM LAUREL-FORD DEALER IN MISSISSIPPI ON AUGUST 21, 2003. AFTER ASKING THE DEALERSHIP IF ALL NECESSARY MAINTENANCES WERE DONE ON VEHICLE MY FAMILY AND I LEFT FOR NEW YORK. I STILL HAD THE ORIGINAL MFR WARRANTIES AND I PURCHASED AN EXTENDED WARRANTY PLAN. WHILE TRAVELING ON THE INTERSTATE ON AUGUST 25TH THE BRAKE LIGHTS CAME ON AND SUDDENLY THE LEFT REAR TIRE EXPLODED. MY FAMILY AND I FEARED FOR OUR LIVES. IT TURNED OUT THAT THE BRAKES WERE FAULTY, NO EMERGENCY BRAKES, NO STABLIZER, HEAVILY RUSTY LINKS, AND ETC. THE TOW TRUCK HAD TO TOW US TWICE. AFTER ARIVING IN NEW YORK, A DEALER, TOLD ME THAT THE VEHICLE WAS NEVER SERVICED. THEY EXPLAINED IN DETIALED IN WRTING. WE COULD HAVE BEEN KILLED. I WAS ON VACTION WITH MY TWIN BOYS AND WIFE. I VERY ANGRIED WITH THE LAUREL-FORD DEALERSHIP IN MS AND ITS OWNERS. THE TIRES SEEM DRY ROTTED AND CORROSION WAS VERY VISIABLE UNDER THE SUV. SINCE THEN, I SPENT OVER $5000 GETTING THIS NAVIGATOR FIXED AND GOT VERY LITTLE SATISFACTIN FROM THE OWNER AND HIS DEALERSHIP. *AK
NHTSA ID
10065696
Incident
Aug 25, 2003
Mileage
44,500 mi
Suspension
Filed Oct 22, 2003
WHEN VEHICLE'S SPEED REACHED 68 MPH THERE WAS SEVERE VIBRATION. DEALERSHIP INDICATED THAT TIRES WERE NOT WEARING EVENLY, AND MADE AN ADJUSTMENT. WHEN THE TIRE ADJUSTMENT WAS COMPLETED VIBRATION STARTED BETWEEN 34-38 MPH. *AK
NHTSA ID
10044475
Mileage
40,000 mi
Suspension
Filed Jun 24, 2003
MY 2000 LINCOLN NAVIGATOR'S AIR SUSPENSION SYSTEM GAVE OUT WITHOUT WARNING AND WITHOUT THE SUSPENSION SYSTEM LIGHT EVER COMING ON. THE SYSTEM FAILED AFTER THE CAR WAS SITTING WITH THE AC ON FOR ABOUT 25 MINUTES. THERE WAS NO OTHER ACTIVITY ASSOCIATED WITH THE CAR BEFORE THE FAILURE. *JB
NHTSA ID
10023641
Incident
Jun 24, 2003
Mileage
76,390 mi
Suspension
Filed Nov 12, 2002
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED THE FRONT END WOULD HEAVILY VIBRATE CAUSING THE FRONT TIRES TO WEAR. DEALER NOTIFIED. MR
NHTSA ID
8022554
Incident
Oct 18, 2002
Suspension
Filed Oct 7, 2002
CONSUMER STATES THAT THE REAR AIR SUSPENSION DEFECTIVE. *MR
NHTSA ID
8020299
Incident
Jan 2, 2001
Body & structureSuspensionTires & wheels
Filed Oct 19, 2000
THE SEATS, FRONT AND REAR CONSOLES, AND THE REAR OF THE VEHICLE VIBRATES. *SLC
NHTSA ID
556676
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own