2001 Lincoln Town Car

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.

DURING THE INITIAL RECALL CAMPAIGN IN 2001, THE SUBJECT VEHICLES WERE INSPECTED BY FORD DEALERSHIPS USING A TEST TOOL THAT WOULD DETECT A DEFECTIVE FRONT SEAT OUTBOARD SEAT BELT BUCKLE ASSEMBLY.APPROXIMATELY ONE MILLION VEHICLES PASSED THE INSPECTION TEST FOR ONE OR BOTH FRONT BUCKLES.SUBSEQUENT TO THE RECALL SERVICE ACTION, ODI RECEIVED 15 CONSUMER REPORTS ALLEGING THAT A PASSED INSPECTION BUCKLE SUBSEQUENTLY FAILED TO LATCH OR INADVERTENTLY UNLATCHED DURING USE.IN ADDITION, FORD HAS IDENTIFIED 543 OWNER AND FIELD REPORTS ALLEGING BUCKLE FAILURE SUBSEQUENT TO PASSING THE INSPECTION TEST.FORD TESTED AND EXAMINED OVER 100 WARRANTY-RETURNED BUCKLES AND FOUND THAT 44% OF THE BUCKLES HAD NO PROBLEM OR A CONDITION NOT RELATED TO THE RECALL INSPECTION (NON-LATCH RELATED BUCKLE DAMAGE OR FOREIGN CONTAMINATION).WARRANTY CLAIMS WERE HIGHEST DURING THE 18-MONTH PERIOD AFTER THE START OF THE RECALL (JULY 2001) AND HAVE BEEN DECLINING DURING THE PAST 24 MONTHS.OVER THE PAST 12 MONTHS, FORD HAS RECEIVED APPROXIMATELY 12 WARRANTY CLAIMS PER MONTH OUT OF A VEHICLE POPULATION OF ABOUT ONE MILLION.COMPLAINTS COUNTS ARE ALSO DECREASING.DURING THE PAST SEVEN MONTHS, ODI HAS RECEIVED ONLY TWO COMPLAINTS. A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

UNDER RECALL CAMPAIGN (01V227), FORD RECALLED APPROXIMATELY 1.3 MILLION VEHICLES TO INSPECT AND IF NECESSARY REPLACE THE FRONT DRIVER AND/OR PASSENGER SEAT BELT BUCKLE.APPROXIMATELY 1.1 MILLION OWNERS RESPONDED BY TAKING THEIR VEHICLES TO A DEALER FOR INSPECTION OF THE BUCKLE USING A SPECIALIZED BUCKLE TEST TOOL.FORD REPORTED THAT 829,927 VEHICLES HAD BOTH BUCKLES PASS THE TOOL TEST AND ANOTHER 167,336 VEHICLES HAD ONE BUCKLE PASS.ODI AND FORD RECEIVED COMPLAINTS ALLEGING SEAT BELT BUCKLE FAILURE SHORTLY AFTER PASSING THE ORIGINAL RECALL INSPECTION SERVICE.COMPLAINANTS ALLEGED THAT THE BUCKLE FAILED BY EITHER NOT LATCHING OR FALSE-LATCHING (PARTIAL ENGAGEMENT OF THE LATCH TO THE LATCH PLATE).A FALSE-LATCHED BUCKLE MAY RELEASE WITH MINOR MOVEMENT OR IMPACT AGAINST THE BUCKLE HOUSING INCLUDING INADVERTENT RELEASE WHILE THE VEHICLE IS IN MOTION.ODI IS UPGRADING THIS RECALL QUERY TO AN ENGINEERING ANALYSIS (EA05-004) TO FURTHER ANALYZE THE FIELD PERFORMANCE OF THOSE VEHICLES THAT FORD DEALERS PASSED (ONE OR BOTH BUCKLES) USING FORD'S INSPECTION TEST (997,263 VEHICLES).

THIS INVESTIGATION IDENTIFIED A TOTAL OF 182 REPORTS ALLEGING INADVERTENT OR NON-CRASH DEPLOYMENT OF THE SIDE AIR BAGS.THE DATA EXAMINED DURING THE INVESTIGATION SUGGEST THAT THE SIDE AIR BAG CRASH SENSING SYSTEM'S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH INCIDENTS AS DEPLOYABLE EVENTS.ODI HAS NOT, HOWEVER, IDENTIFIED ANY FAILED COMPONENT THAT RELATES TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.ALSO, ODI HAS NOT IDENTIFIED ANY TREND IN THE MANUFACTURE DATES OF COMPLAINT VEHICLES THAT MAY INDICATE A COMPONENT OR VEHICLE-MANUFACTURING PROBLEM.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY REPORT.

There was a loud pop after I got gas. My car wouldn't stay running. I couldn't figure out what was going on. My husband looked under the hood and the spark plug still attached to the ignition coil had popped out of the engine. All of the screws holding the ignition coils had backed out.

NHTSA ID

11489622

Incident

Sep 30, 2022

My car has been making a weird whistling noise for a few months. My husband found it was coming from the rear intake manifold hose. He started my car and next the car started smoking and he looked under the hood the nipple where the hose connected had broke off and there is a crack all the way down the intake manifold.

NHTSA ID

11489621

Incident

Oct 16, 2022

The contact owns a 2001 Lincoln Town Car. The contact stated while driving 35 mph, the passenger’s side curtain air bag inadvertently deployed without warning. While the contact was startled by the deployment of the air bag, there was no injury sustained. The vehicle was driven to the residence. The local dealer was contacted and confirmed that the vehicle was not under recall. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 50,930.

NHTSA ID

11423887

Incident

Jul 5, 2021

Mileage

50,930 mi

PASSENGER SEAT AIRBAG DEPLOYED OVERNIGHT. CAR WAS TURNED OFF AND PARKED IN DRIVEWAY, 50' FROM STREET. *TR

NHTSA ID

11324628

Incident

May 15, 2020

Mileage

248,780 mi

" TAKATA RECALL " WHEN I DRIVE OVER A POT HOLE MY CAR WANTS 2 GO ALL OVER THE ROAD THE STEERING IS LOOSECAN'T HARTLEY HOLE IT STRAIGHT ON THE ROAD I CANNT. AND ALSO MY WINDSHIELD FLUID DOESN'T COME OUT WHEN PUSH.STEERING COULD IS LOOSE.ALL IN MOTION EVEN.ON THE HWY I CANNOT GO ON. I CANNOT TAKE PIC IT IS UNDER THE CAR

NHTSA ID

11217016

Incident

Oct 1, 2018

ON JULY 16, 2017, I WAS TRAVELING ON INTERSTATE 70 EAST, NEAR WASHINGTON, PA. ALL OF A SUDDEN MY 2001 LINCOLN STARTED SHAKING VERY VIOLENTLY. I MANAGED TO PULL INTO A REST STOP A FEW MILES AWAY, AND NOTICED THAT THE REAR PORTION OF MY LINCOLN WAS VERY LOW TO THE GROUND. I MANAGED TO DRIVE INTO WASHINGTON, PA, AND A LOCAL MECHANIC TOLD ME THAT HE SUSPECTED THAT THE AIR SUSPENSION COMPRESSOR, WHICH CONTROLS THE REAR AIR SUSPENSION BAGS, WAS DEFECTIVE. A FEW WEEKS EARLIER, THE "AIR BAGS" WARNING LIGHT RELATING TO THE REAR AIR SUSPENSION BAGS HAD COME ON; MY MECHANIC CHECKED THEM OUT AND STATED THAT THEY WERE FINE, AS HE HAD REPLACED BOTH OF THEM, IN 2013. HOWEVER, IN RETROSPECT, THE COMPUTER WAS REFERRING TO THE AIR SUSPENSION COMPRESSOR AND PROBABLY TO THE AIR SUSPENSION HEIGHT SENSOR. I HAD MY MECHANIC REPLACE BOTH OF THOSE PARTS. IT APPEARS TO ME THAT THE LINCOLN PERSONNEL SHOULD HAVE WARNED THE LINCOLN TOWN CAR OWNERS THAT THE AIR SUSPENSION SYSTEM, WHICH IS USED ON THE LINCOLN TOWN CARS, IS PRONE TO FAILURE; AND, THERE SHOULD HAVE BEEN A WARNING BUILT INTO THE COMPUTER TO WARN DRIVERS OF AN IMPENDING LOSS TO THAT SYSTEM. A LIGHT COMING ON JUST STATING "AIR BAGS" IS NOT SUFFICIENT. PRIOR TO THAT PROBLEM, I HAD NO IDEA THAT THERE WAS AN AIR SUSPENSION COMPRESSOR, OR AN AIR SUSPENSION HEIGHT SENSOR TO CONTROL THE REAR AIR SUSPENSION BAGS. SINCE THERE ARE STILL THOUSANDS OF LINCOLN TOWN CARS ON THE ROAD, THE NHTSA SHOULD AT LEAST WARN OWNERS OF THOSE CARS, ABOUT THE POTENTIAL SUSPENSION PROBLEM, WHICH CAN CAUSE A SERIOUS ACCIDENT WHILE DRIVING.

NHTSA ID

11104321

Incident

Jul 16, 2017

Mileage

131,500 mi

TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO LOSE POWER WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS PULLED OVER TO THE ROAD SHOULDER AND WAS RESTARTED AFTER TEN MINUTES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,250.

NHTSA ID

10979849

Incident

Apr 11, 2017

Mileage

104,250 mi

TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE SPONTANEOUSLY ACCELERATED. THE CONTACT HAD TO SHUT OFF THE VEHICLE IN ORDER TO STOP. NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED ONE OTHER TIME AND HAD TO DEPRESS THE BRAKE PEDAL COMING TO A SCREECHING STOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

NHTSA ID

10979733

Incident

Apr 8, 2017

Mileage

98,000 mi

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

LINCOLN: RESTRAINT CONTROL MODULE REPLACEMENT. WHEN REPLACING THE RCM IN VEHICLE, ENSURE THAT YOU ARE INSTALLING THE CORRECT REPLACEMENT PARTS AND THAT YOUR IDS SOFTWARE IS UPDATED TO VERSION 67.07 OR NEWER IN ORDER TO PREVENT A CONFIGURATION ERROR. *PE

FORD/LINCOLN MERCURY: CERTAIN 1992-2001 MODEL YEAR CROWN VICTORIA, GRAND MARQUIS, AND TOWN CAR VEHICLES REGISTERED IN THE STATES OF WISCONSIN AND CONNECTICUT UPGRADE MODIFICATIONS FOR HIGH SPEED REAR IMPACTS. *PE

SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE