Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest Apr 21, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
16%
of 161 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
9
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2001 Lincoln Town Car submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 26 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
The 25 most recent of 26, in the owner's own words
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE SPONTANEOUSLY ACCELERATED. THE CONTACT HAD TO SHUT OFF THE VEHICLE IN ORDER TO STOP. NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED ONE OTHER TIME AND HAD TO DEPRESS THE BRAKE PEDAL COMING TO A SCREECHING STOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
NHTSA ID
10979733
Incident
Apr 8, 2017
Mileage
98,000 mi
Driver assistance
Filed Apr 25, 2014
TL* THE CONTACT OWNS 2001 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE AT AN UNKNOWN SPEED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE PROBLEM RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
NHTSA ID
10584901
Incident
Apr 24, 2013
Mileage
23,000 mi
Driver assistance
Filed May 8, 2007
Crash reported1 injury reported
TL*THE CONTACT OWNED A 2001 LINCOLN TOWN CAR. WHILE DRIVING 5 MPH, THE VEHICLE AUTOMATICALLY ACCELERATED WHILE ENTERING THE CONTACT'S PARKING GARAGE. SHE DEPRESSED THE BRAKE PEDAL, BUT NOTHING HAPPENED. THE CONSUMER CRASHED INTO HER DEN. THE INVESTIGATOR FROM HER INSURANCE COMPANY WAS UNABLE TO IDENTIFY THE CAUSE OF FAILURE. THE CONTACT SUSTAINED AN INJURY TO HER KNEE. THE VEHICLE WAS DESTROYED. THE MILEAGE ON THE VEHICLE WAS 68,000. UPDATED 05/23/07. *JB
NHTSA ID
10190176
Incident
Jan 31, 2007
Mileage
68,000 mi
Driver assistance
Filed Nov 16, 2005
Crash reported2 injuries reported
I STARTED THE CAR AND WHEN I PUT IT INTO REVERSE IT SUDDENLY ACCELERATED AND HIT A NUMBER OF OBJECTS INCLUDING A SMALL TREE. I WAS FINALLY ABLE TO TURN THE CAR OFF. *JB
NHTSA ID
10142901
Incident
Nov 15, 2005
Mileage
90,100 mi
Driver assistance
Filed Jul 2, 2005
WHEN THE CAR IS STOPPED WITH MY FOOT ON THE BRAKE THE IDLE SPEED WILL SUDDENLY AND UNCONTROLLABLY JUMP TO A VERY HIGH RPM. IT IS DIFFICULT TO PREVENT THE CAR FROM SUDDENLY SURGING AHEAD. I HAVE DISCOVERED THAT THE ONLY WAY TO STOP IT IS TO TURN OFF THE IGNITION. IT HAS HAPPENED FOUR TIMES. THE FIRST TIME I WAS SO STARTLED, I WASN'T SURE WHAT HAD HAPPENED. I THOUGHT MAYBE I HAD ACCIDENTLY HIT THE GAS PEDAL AND JAMMED IT. THE SECOND TIME, I REALIZED IT WAS NONE OF MY DOING. I WAS TRAVELING IN BUFFALO NEW YORK AND TOOK THE CAR TO A LINCOLN DEALER THERE ON JUNE 7, 2004. THEY COULD FIND NOTHING WRONG. WHEN I DROVE BACK TO VIRGINIA, IT HAPPENED AGAIN. I TOOK THE CAR TO CHERNER LINCOLN DEALER IN ANNANDALE ON JUNE 15, 2004.THET SAID IT WAS A FAULTY IDLE CONTROL VALVE AND REPLACED IT. ON JUNE 19, 2005 IT HAPPENED AGAIN. I TOOK IT BACK TO CHERNER LINCOLN. THEY COULD NOT REPRODUCE THE PROBLEM AND SO THEY WILL NOT REPAIR THE CAR. IN ALL FOUR INCIDENTS I WAS FORTUNATE THAT THERE WAS NO ONE IN FRONT OF ME AND THAT NO DAMAGE WAS DONE. THIS IS A 2001 LINCOLN TOWN CAR WITH 32000 MILES.
NHTSA ID
10127348
Incident
Jun 19, 2005
Mileage
32,000 mi
Driver assistanceInterior & seats
Filed Apr 30, 2004
CONSUMER STATED THAT WHILE DRIVING HIS VEHICLE, VIBRATION WAS FELT IN THE ACCELERATOR PEDAL AND IN THE SEAT. THERE IS ALSO A MOANING NOISE THAT WENT ALONG WITH THE VIBRATION. CONSUMER DID EVERYTHING TO REMEDY THE PROBLEM, BUT PROBLEM ON VEHICLE STILL EXISTS. THE DEALER TOLD THE CONSUMER THAT THEY HAVE ALREADY DONE EVERYTHING IN THEIR POWER, AND IT'S NOW UP TO THE FORD SERVICE ENGINEER TO TAKE ON THE ISSUE. THE ENGINEER TOLD THE CONSUMER THAT EVERYTHING IS IN ACCEPTABLE LIMITS AND THAT THEY WOULD NOT DO ANYTHING ELSE FOR THE VEHICLE. *LA
NHTSA ID
10071956
Incident
Apr 30, 2004
Driver assistance
Filed May 1, 2003
Crash reported
THE VEHICLE WAS PLACED IN REVERSE AND SUDDENLY ACCELERATED AT TOP SPEED, THE BRAKE PEDAL WAS APPLIED, BUT DID NOT CONTROL IT AND DAMAGED AN EMPTY VEHICLE. MR SCC
NHTSA ID
10017159
Driver assistance
Filed Apr 21, 2003
Crash reported
THE VEHICLE SUDDENLY ACCELERATED WHEN THE CONSUMER ATTEMPTED TO BACK OUT OF THE DRIVEWAY AND STRUCK A PARKED VEHICLE. THIS INCIDENT HAPPENED A DAY AFTER THE VEHICLE RECEIVED A 5 THOUSAND MILE CHECK UP. THE DEALER COULD NOT DUPLICATE. REFER TO ODI #8020090 MR SCC *JB
NHTSA ID
10015968
Incident
Jul 26, 2002
Mileage
8 mi
BrakesDriver assistance
Filed Apr 8, 2003
THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE TOO CLOSE TOGETHER AND THE BRAKE PEDAL, WHEN PRESSED, IS LOWER THAN THE ACCELERATOR PEDAL. THE DESIGN OF THESE COMPONENTS HAS CAUSED SUDDEN ACCELERATION. *AK *NLM
NHTSA ID
10015016
Driver assistance
Filed Mar 10, 2003
Crash reported
THE VEHICLE EXPERIENCED SUDDEN ACCELERATION, WHICH CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE. *JB
NHTSA ID
10011225
Driver assistance
Filed Feb 3, 2003
VEHICLE SUFFERED SUDDEN ACCELERATION WHEN SHIFTED FROM PARK INTO REVERSE. DEALER HAS INSPECTED THE VEHICLE THREE TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *TT
NHTSA ID
10006229
Incident
Feb 3, 2003
Mileage
15,800 mi
Driver assistanceEngineSuspension
Filed Oct 2, 2002
Crash reported
CONSUMER STATES WAS BACKING OUT OF DRIVEWAY. PUT VEHICLE IN REVERSE AND CAR SUDDENLY ACCELERATED REARWARD ACROSS THE STREET AND COLLIDED W/ANOTHER VEHICLE. NLM. CONSUMER STATES THE THE EXHAUST PIPE AND MUFFLER WERE REPLACED , THE FRONT AND REAR SUSPENSION WAS ALIGNED.*JG
NHTSA ID
8020090
Incident
Jul 26, 2002
Driver assistance
Filed Jul 24, 2002
CONSUMER STATES THAT THE VEHICLE HAS EXPERIENCED SUDDEN ACCELERATION ON SIX OCCASIONS, THE ONLY WAY TO GET THE VEHICLE TO STOP IS BY HEAVY BRAKE PRESSURE AND TURNING OFF THE IGNITION, ON ONE OCCASION THE REAR WHEELS LOCKED UP. *SLC
NHTSA ID
566824
Incident
Apr 24, 2002
Driver assistance
Filed Jun 26, 2002
VEHICLE WAS AT A COMPLETE STOP, THERE WAS SUDDEN ACCELERATION. VEHICLE LURCHED FORWARD. HAD TO SLAM ON BRAKES, AND PUT VEHICLE IN NEUTRAL TO STOP.*AK *YH
NHTSA ID
8012710
Incident
Jun 21, 2002
BrakesDriver assistance
Filed Jun 7, 2002
Crash reported
AFTER STARTING VEHICLE CONSUMER SHIFTED TO REVERSE, SUDDENLY VEHICLE ACCELERATED ON ITS OWN. VEHICLE CAME TO A STOP WHEN IT HIT A FIRE HYDRANT. DAMAGE WAS $ 3000.00. ON 28, MAY 2002 ,ALSO AT FIRST START, CONSUMER SHIFTED TO REVERSE AND VEHICLE ACCELERATED ON IT'S OWN. CONSUMER BRAKED, BUT WAS UNABLE TO STOP VEHICLE. VEHICLE CAME TO STOP WHEN IT HIT A FENCE. DAMAGE WAS $ 6700.00. NO INJURIES.*AK
NHTSA ID
8011304
Incident
Nov 12, 2001
Driver assistance
Filed Jun 3, 2002
ON 3 OCCASIONS VEHICLE HAS ACCELERATED WITH FORCE WHEN BRAKE PEDAL WAS APPLIED. DEALER WAS CONTACTED. *AK *SLC
NHTSA ID
8010937
Incident
Aug 1, 2001
BrakesDriver assistance
Filed May 22, 2002
Crash reported
ACCELERATOR PEDAL AND BRAKE PEDAL ARE TOO CLOSE TOGETHER.WHEN APPLYING BRAKES PEDAL GOES DOWN LOWER THAN ACCELERATOR PEDAL. WILL ACCIDENTLY TOUCH ACCELERATOR PEDAL WHEN APPLYING BRAKES. HAS CAUSED CONSUMER TO SURGE FORWARD AND REAR END ANOTHER VEHICLE.*AKFAILURES HAVE BEEN AT STOPPED POSITIONS. THE BRAKE PEDAL GOES BELOW THE ACCELERATOR PEDAL AND CONSUMERS FOOT WINDS UP DEPRESSING IT ALSO. CONSUMER HAS A 2000 MODEL AND EXPERIENCES NO PROBLEMS. *JG
NHTSA ID
8010304
Driver assistance
Filed May 8, 2002
BRAKE PEDAL AND THE GAS PEDAL ARE TOO CLOSE. SOMETIMES WHEN APPLYING BRAKES CONSUMER'S FOOT HITS GAS PEDAL, AND VEHICLE IS HARD TO STOP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
8009429
Incident
Oct 1, 2001
Driver assistance
Filed Apr 17, 2002
WHILE PARKING VEHICLE AT SLOW SPEEDS WITH BRAKES APPLIED, VEHICLE SUDDENLY LUNGED FORWARD, HITTING TWO PARKED VEHICLES AND SLAMMING INTO A TREE. CONSUMER TRIED UNCONTROLLABLY TO STOP VEHICLE. VEHICLE SERVERLY DAMAGED. *TT
NHTSA ID
565227
Incident
Mar 26, 2002
Driver assistance
Filed Oct 15, 2001
Crash reported
CONSUMER WAS PULLING INTO PARKING LOT AT HIS HOME AND VEHICLE SUDDENLY ACCELERATED, CAUSING VEHICLE TO RUN INTO CONSUMER'S HOUSE. NO INJURY WAS SUSTAINED.*AK *JB
NHTSA ID
897776
Incident
Jul 28, 2001
Driver assistance
Filed Sep 6, 2001
ENGINE WILL SURGE INTERMITTENTLY CAUSING VEHICLE TO ACCELERATE. VEHICLE IS DIFFICULT TO STOP, INCREASING THE RISK OF A CRASH. DEALERSHIP HAS EXAMINED VEHICLE, AND COULD NOT DETERMINE CAUSE OF PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
NHTSA ID
895888
Incident
Jun 14, 2001
Driver assistance
Filed Aug 21, 2001
ENGINE SUDDENLY ACCELERATED. DEALER HAS BEEN CONTACTED, BUT WAS UNABLE TO LOCATE SOURCE OF PROBLEM.*AK *JB
NHTSA ID
894811
Incident
Aug 1, 2001
Driver assistance
Filed May 24, 2001
ENGINE IDLED AT A HIGH RPM WHICH HAS CAUSED VEHICLE TO LUNGE WHEN IT WAS TAKEN OUT OF PARK AND PUT INTO DRIVE/REVERSE. CONSUMER FELT THAT THIS COULD BE A SAFETY ISSUE. *AK CONSUMER WAS TOLD BY DEALER THAT THEY COULD NOT DUPLICATE THE PROBLEM.*JB
NHTSA ID
889077
Incident
May 1, 2001
Driver assistance
Filed May 16, 2001
THROTTLE JAMMED FULL OPEN ON START. CAR JUMPED WALK AND ALMOST HIT 3 PEDESTRIANS. *AK
NHTSA ID
745396
Incident
May 15, 2001
Driver assistance
Filed Dec 28, 2000
VEHICLE JUMPS FORWARD AND WON'T STOP. ENGINE REVS UP REALLY HIGH RIGHT BEFORE THIS HAPPENS. *AK CONSUMER STATES THAT FIRST, THE BRAKES FAIL, THEN VEHICLE STOPS AND ENGINE REVS UP, THIRD THE WHEELS SPIN WITH NO MOVEMENT. *SLC
NHTSA ID
877161
Incident
Oct 29, 2000
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own