Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2001 Lincoln Town Car submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
DRIVING DOWN THE ROAD AT 30 MILES AN HOUR, THE PASSENGER SEAT SIDE IMPACT AIR BAG MODULE ASSEMBLY DEPLOYED. THERE WAS NO CRASH, IMPACT, OR CONTACT WITH ANYTHING. FAULTY SENSOR OR CONTROLLER?
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR EXECUTIVE. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR HANDLE DOES NOT RETURN TO ITS FULLY CLOSED POSITION AND WOULD NOT REMAIN CLOSED, CAUSING THE DOOR TO OPEN WHILE THE VEHICLE WAS IN MOTION. THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN ID NUMBER 08V058000 (LATCHES/ LOCKS/ LINKAGES DOORS, LATCH). THE MANUFACTURER WAS AWARE OF THE FAILURE; HOWEVER THEY INFORMED THE CONTACT THAT HER MODEL WAS NOT INVOLVED IN THE PREVIOUS RECALL AND TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED NOR WAS A DIAGNOSTIC TEST DONE DUE TO THE COST. THE CURRENT MILEAGES WERE APPROXIMATELY 84,000 AND THE FAILURE MILEAGES WERE APPROXIMATELY 70,000.
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WITHIN 1,000 MILES OF PURCHASING THE VEHICLE, THE SEATS FAILED AND COULD NOT BE ADJUSTED FORWARD OR BACKWARDS. WHILE CHANGING THE OIL, THE DEALER FOUND THAT THE REAR SUSPENSION WAS FAILING AND THE STRUTS NEEDED REPLACING. IF THE VEHICLE WERE TO DRIVE OVER A POTHOLE, THE AXLE COULD FAIL. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE; HOWEVER, THE DEALER OFFERED TO REDUCE SOME OF THE $1,300 REPAIR COST. THE DEALER INFORMATION WAS UNKNOWN. THE CURRENT MILEAGE WAS 30,180 AND FAILURE MILEAGE WAS 26,000.
DT: THE CONSUMER PURCHASED A USED 2001 LINCOLN TOWN CAR THAT HAS A PROBLEM WITH THE RIGHT FRONT PASSENGER SEAT. THE CONSUMER DOES NOT KNOW IF THE VEHICLE WAS PURCHASED WITH THIS PROBLEM OR NOT BECAUSE NO ONE HAD SAT IN THE PASSENGER SEAT UNTIL NOW. THERE IS A LOOSENESS THAT ALLOWS THE SEAT TO MOVE ABOUT FREELY WHILE BEING SEATED. THIS HAPPENS AT ITS OWN FREE WILL, NO POWER ASSIST OR MANUAL MOVEMENT NECESSARY. THE CONSUMER IS CONCERNED BECAUSE THERE IS A PASSENGER SIDE AIRBAG. THE CONSUMER TOOK THE VEHICLE TO THE DEALER. THE DEALER SAID THERE WAS NOTHING THEY COULD DO ABOUT THE SEAT, AND COULD NOT OFFER ANY EXPLANATION AS TO WHY THIS PROBLEM MAY HAVE OCCURRED. NO REPAIRS OR CORRECTIONS HAVE BEEN MADE ON THE VEHICLE AT THIS TIME. THE CONSUMER HAS NOT CONTACTED THE MANUFACTURER. *AK *NM
CONSUMER STATED THAT WHILE DRIVING HIS VEHICLE, VIBRATION WAS FELT IN THE ACCELERATOR PEDAL AND IN THE SEAT. THERE IS ALSO A MOANING NOISE THAT WENT ALONG WITH THE VIBRATION. CONSUMER DID EVERYTHING TO REMEDY THE PROBLEM, BUT PROBLEM ON VEHICLE STILL EXISTS. THE DEALER TOLD THE CONSUMER THAT THEY HAVE ALREADY DONE EVERYTHING IN THEIR POWER, AND IT'S NOW UP TO THE FORD SERVICE ENGINEER TO TAKE ON THE ISSUE. THE ENGINEER TOLD THE CONSUMER THAT EVERYTHING IS IN ACCEPTABLE LIMITS AND THAT THEY WOULD NOT DO ANYTHING ELSE FOR THE VEHICLE. *LA
WHILE DRIVING 70 MPH DRIVER'S SIDE AIR BAGS DEPLOYED UNEXPECTEDLY. THE DOOR PANEL,WHERE AIRBAG DEPLOYED, RIPPED THE SEAT. CONSUMER DROVE VEHICLE TO DEALER FOR ANALYSIS, AND DEALER DID NOT REPLACE THE SEAT. *AK *MR
CONSUMER COMPLAINED ABOUT THE LIGHT IN THE TRUNK. THE LIGHT BECAME SO HOT THAT IT MELT THE PLASTIC COVER AND CAUSED A FIRE IN THE VEHICLE. *AK *CB *NLM
AIR BAG LIGHT STAYED ILLUMINATED AFTER REPAIRED FOR THIRD TIME. DEALER WAS NOTIFIED, AND REPAIRED A LOOSE WIRE TO AIR BAG SENSOR.*AK CONSUMER BROUGHT VEHICLE IN FOR REPAIR REGARDING ILLUMINATION PROBLEM. THE NEXT DAY THE LIGHT ILLUMINATED AGAIN. VEHICLE WAS TAKEN IN AGAIN FOR REPAIRS ONLY FOR THE LIGHT TO ILLUMINATE DAYS LATER. CONSUEMR IS AFRAID TO DRIVE VEHICLE AND IS REQUESTING REIMBURSEMENT OF MONIES PAID FOR THE VEHICLE. ALSO THE BACK OF THE DRIVERS SEAT WILL NOT STAY SINCE HAVING IT REPAIRED. *JG
DRIVER IS 363LBS, BUT HAS DRIVEN TOWN CARS AT THIS WEIGHT FOR 4 YEARS. NO PREVIOUS PROBLEMS WITH DRIVERS SEATS IN EARLIER 2000,1999,1998, OR 1997 MODELS. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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