RoadVitals

2001 Lincoln Town Car Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Jun 27, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 161 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2001 Lincoln Town Car submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Suspension
Filed Jun 27, 2018

ON JULY 16, 2017, I WAS TRAVELING ON INTERSTATE 70 EAST, NEAR WASHINGTON, PA. ALL OF A SUDDEN MY 2001 LINCOLN STARTED SHAKING VERY VIOLENTLY. I MANAGED TO PULL INTO A REST STOP A FEW MILES AWAY, AND NOTICED THAT THE REAR PORTION OF MY LINCOLN WAS VERY LOW TO THE GROUND. I MANAGED TO DRIVE INTO WASHINGTON, PA, AND A LOCAL MECHANIC TOLD ME THAT HE SUSPECTED THAT THE AIR SUSPENSION COMPRESSOR, WHICH CONTROLS THE REAR AIR SUSPENSION BAGS, WAS DEFECTIVE. A FEW WEEKS EARLIER, THE "AIR BAGS" WARNING LIGHT RELATING TO THE REAR AIR SUSPENSION BAGS HAD COME ON; MY MECHANIC CHECKED THEM OUT AND STATED THAT THEY WERE FINE, AS HE HAD REPLACED BOTH OF THEM, IN 2013. HOWEVER, IN RETROSPECT, THE COMPUTER WAS REFERRING TO THE AIR SUSPENSION COMPRESSOR AND PROBABLY TO THE AIR SUSPENSION HEIGHT SENSOR. I HAD MY MECHANIC REPLACE BOTH OF THOSE PARTS. IT APPEARS TO ME THAT THE LINCOLN PERSONNEL SHOULD HAVE WARNED THE LINCOLN TOWN CAR OWNERS THAT THE AIR SUSPENSION SYSTEM, WHICH IS USED ON THE LINCOLN TOWN CARS, IS PRONE TO FAILURE; AND, THERE SHOULD HAVE BEEN A WARNING BUILT INTO THE COMPUTER TO WARN DRIVERS OF AN IMPENDING LOSS TO THAT SYSTEM. A LIGHT COMING ON JUST STATING "AIR BAGS" IS NOT SUFFICIENT. PRIOR TO THAT PROBLEM, I HAD NO IDEA THAT THERE WAS AN AIR SUSPENSION COMPRESSOR, OR AN AIR SUSPENSION HEIGHT SENSOR TO CONTROL THE REAR AIR SUSPENSION BAGS. SINCE THERE ARE STILL THOUSANDS OF LINCOLN TOWN CARS ON THE ROAD, THE NHTSA SHOULD AT LEAST WARN OWNERS OF THOSE CARS, ABOUT THE POTENTIAL SUSPENSION PROBLEM, WHICH CAN CAUSE A SERIOUS ACCIDENT WHILE DRIVING.

NHTSA ID
11104321
Incident
Jul 16, 2017
Mileage
131,500 mi
Fuel systemSuspension
Filed Dec 30, 2016

MY 2001 LINCOLN TOWNCAR SIGNATURE ,. GAS IN FUEL AND DROVE 3 MILES IN PARK. THE CAR LITTLE EXHAUST, I PROCEEDED TO THE LIGHT AND THERMOSTATS HEATING NEEDLE TO HOT. I MOVE TO NEXT, LIGHT, AIR CONDITION ON TO COOL DOWN. IMMEDIATELY LEFT TURN INTO CYPRESS RESTAURANT. PARKING, TURN OFF, COOL DOWN, AND NEXT OPEN BY FRIEND WHO NEEDED GO THE DOCTOR. CALLED AAA PULL TO THE SHOP. ESTIMATED , CAN NOT REPAIRED THIS...DAY. SO, IF IT WAS MANUFACTURED DEFECEITS. I LOOK UP ...

NHTSA ID
10938689
Incident
Dec 6, 2016
Mileage
146,999 mi
SuspensionVisibility
Filed Jan 22, 2016

AIRBAGS HAD TO BE REPLACED, MILEAGE 102050.ALSO, WIPER MOTOR HAD TO BE REPLACED 3TIMES SO FAR.

NHTSA ID
10821800
Incident
Jun 21, 2008
Mileage
102,020 mi
AirbagsEnginePowertrain (other)+1 more
Filed Jan 26, 2013
Crash reported

I LOST CONTROL OF THE CAR WHEN IT HIT ICE AT 9:20A- 1/25/2013 ON I-94 NEAR CHESTERTON, IN, SPUN AROUND AND CRASHED TWICE (FRONT/REAR) INTO THE LEFT CONCRETE BARRIER PARALLEL TO THE ROADWAY. NONE OF THE 4 AIR BAGS DEPLOYED. I (AGE 77) AND MY PASSENGER (AGE 83) WORE SEAT BELTS THAT SAVED US. CAR FRONT SMASHED; CAR REAR LESS DAMAGED. SIDES ARE O.K.. ISP REPORT ID:201300021141. NEITHER OF US SOUGHT MEDICAL TREATMENT. MY CHEST STILL HURTS! AIR BAGS WOULD HAVE HELPED HAD THEY DEPLOYED. LAKE SHORE FORD, CHESTERTON, IN (219)787-8600 SAID CAR WAS "TOTALED." ISP OFFICER WEEMS REPORTED THAT I MAY RECEIVE A TICKET FOR "TOO FAST FOR CONDITIONS." TC FAILED THE ONLY AIR BAG TEST IT EVER HAD. SEAT BELTS DID NOT. NO OTHER CARS WERE INVOLVED ON BUSY I-94. WE WERE LUCKY! *TR

NHTSA ID
10494782
Incident
Jan 25, 2013
Mileage
177,800 mi
Powertrain (other)SteeringSuspension
Filed Nov 6, 2008

VEHICLE: 2001 LINCOLN TOWN CAR CARTIER WITH 45,000 ORIGINAL MILES. DATE PROBLEM REVEALED: 05/08/2008 AT 38,000 MILES. COMPONENT: POWERTRAIN: DRIVELINE; SUSPENSION: (REAR); SUSPENSION: (FRONT); STEERING. DEFECT SUMMARY: CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES. FOUR WHEEL ALIGNMENT CHECK WAS PERFORMED. REAR WHEELS WAS NOT ALIGNED TO MANUFACTURE SPECIFICATIONS, FOR WHICH, THIS VEHICLE HAS A NON-ADJUSTABLE REAR END. FRONT-END ALIGNMENT WAS NOT IN MANUFACTURE SPECIFICATIONS AND COULD NOT BE CORRECTED DUE TO FAULTY REAR END COMPONENTS. CONSEQUENCE SUMMARY: THIS COULD LEAD TO EARLY BEARING FAILURE AND ULTIMATELY TO AXLE SHAFT FRACTURE. IN THE EVENT OF AXLE SHAFT FRACTURE, THE VEHICLE WOULD LOSE DRIVE FUNCTION AND WOULD COAST TO A STOP. LOSS OF DRIVE FUNCTION COULD LEAD TO A CRASH. SEVERELY UNSTABLE STEERING AT SPEED ABOVE 40 MPH AND WILL LEAD TO A CRASH AT HIGHWAY SPEEDS. *TR

NHTSA ID
10247821
Incident
May 8, 2008
Mileage
38,000 mi
Interior & seatsSuspension
Filed Apr 7, 2008

TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WITHIN 1,000 MILES OF PURCHASING THE VEHICLE, THE SEATS FAILED AND COULD NOT BE ADJUSTED FORWARD OR BACKWARDS. WHILE CHANGING THE OIL, THE DEALER FOUND THAT THE REAR SUSPENSION WAS FAILING AND THE STRUTS NEEDED REPLACING. IF THE VEHICLE WERE TO DRIVE OVER A POTHOLE, THE AXLE COULD FAIL. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE; HOWEVER, THE DEALER OFFERED TO REDUCE SOME OF THE $1,300 REPAIR COST. THE DEALER INFORMATION WAS UNKNOWN. THE CURRENT MILEAGE WAS 30,180 AND FAILURE MILEAGE WAS 26,000.

NHTSA ID
10223623
Incident
Mar 1, 2006
Mileage
26,000 mi
Suspension
Filed Mar 17, 2008

TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN VIBRATING. THE TIRE DEALER STATED THAT THE BUSHINGS HAVE COME OFF OF THE FRONT LOWER BALL JOINTS NEAR THE FRONT DRIVER SIDE TIRE. THE FAILURE IS RELATED TO RECALL #00D159; HOWEVER, THE DEALER CONFIRMED THAT THE VIN IS NOT RELATED. THE BALL JOINT FRACTURES INCREASE RISK OF CRASH. THE BOLT WAS TIGHTENED AND THE MECHANIC ADVISED HIM TO HAVE THE DEALER DIAGNOSE AND REPAIR IT. THE CURRENT AND APPROXIMATE FAILURE MILEAGES WERE 85000.

NHTSA ID
10221692
Incident
Mar 14, 2008
Mileage
85,000 mi
Suspension
Filed Oct 17, 2005

DT: 2001 LINCOLN TOWN CAR. THE CONTACT STATES THE REAR SUSPENSION COLLAPSED. THE CONTACT WAS DRIVING DOWN THE ROAD AT 75 MPH WHEN THE REAR SUSPENSION GAVE WAY. THERE HAD BEEN NO PROBLEMS WITH THE SUSPENSION PRIOR TO THIS. THE VEHICLE WAS TAKEN TO THE LINCOLN DEALERSHIP AND THEY SAY IT IS NOT UNDER THE WARRANTY. THE DEALERSHIP STATES THERE IS AN AIR COMPRESSOR PUMP THAT OPERATES THE AIR SUSPENSION BAG AND THAT QUIT WORKING. WHEN IT DEFLATED, IT MADE THE SHOCKS LEAK ON THE REAR OF THE VEHICLE. THE SUSPENSION IS SO BAD AT THIS POINT, ON THE WAY HOME WHEN DRIVING OVER A BRIDGE, THE CONTACT'S HEAD ALMOST HIT THE TOP OF THE VEHICLE. THIS OCCURRED ON OCTOBER 16, 2005. *AK

NHTSA ID
10140016
Incident
Oct 16, 2005
Driver assistanceEngineSuspension
Filed Oct 2, 2002
Crash reported

CONSUMER STATES WAS BACKING OUT OF DRIVEWAY. PUT VEHICLE IN REVERSE AND CAR SUDDENLY ACCELERATED REARWARD ACROSS THE STREET AND COLLIDED W/ANOTHER VEHICLE. NLM. CONSUMER STATES THE THE EXHAUST PIPE AND MUFFLER WERE REPLACED , THE FRONT AND REAR SUSPENSION WAS ALIGNED.*JG

NHTSA ID
8020090
Incident
Jul 26, 2002
AirbagsBody & structureSuspension
Filed Jul 17, 2001
1 injury reported

WHILE DRIVING PASSENGER'S SIDE AIRBAG DEPLOYED AND INJURED PASSENGER. CONSUMER STATED THAT IF IT HAD BEEN ON DRIVER'S SIDE, AND CONSUMER WAS ON HIGHWAY, CONSUMER WOULD HAVE BEEN KNOCKED FROM STEERING WHEEL.THAT MAY HAVE BEEN A LIFE THREATENING SITUATION. CONSUMER TOOK VEHICLE TO DEALER, AND DEALER STATED THAT CONSUMER RAN OVER SOMETHING ON THE ROAD THAT TRIGGERED SENSORS FOR SIDE AIRBAG. VEHICLE HIT NOTHING. THIS WAS SECOND TOWN CAR THAT THAT CONSUMER HAS EXPERIENCED A LIFE THREATENING SITUATION. *AK VEHICLE PULLS TO THE LEFT. TRUNK WOULD NOT CLOSE PROPERLY DUE TO IT BEING OUT OF ADJUSTMENT. *SLC

NHTSA ID
892999
Incident
Jun 23, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .