Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2003 Lincoln Town Car submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
I RECENTLY HAD OPEN HEART SURGERY AND NEED TO GET THE PASSENGER SIDE AIR BAG DISABLED. MY LINCOLN DEALER WILL DISABLE THE AIR BAG BUT THEY NEED SOME STATEMENT FROM YOUR AGENCY TO ALLOW THE TO COMPLETE THE DISABLE. MY NAME: (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TAKATA RECALL AS AN 83 YEAR OLD SENIOR CITIZEN, JUST RECENTLY WIDOWED IN MAY 2015, I WAS FORCED TO PURCHASE ANOTHER LINCOLN, BECAUSE OF THE AIRBAG IN MY 2003 LINCOLN DID NOT FUNCTION AT ALL DOING A HEAD ON COLLISION, HITTING A CONCRETE WALL
TL* THE CONTACT OWNED A 2003 LINCOLN TOWN CAR. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE AXLE FRACTURED CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR .THE CONTACT STATED THAT WHILE DRIVING THE DRIVER SIDE SRS AIR BAG DEPLOYED WITHOUT WARRANT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS NOTIFIED, BUT BECAUSE THE WARRANTY EXPIRED, NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE 45,000.
DT*: THE CONTACT STATED WHILE DRIVING 62 MPH, THE SIDE CURTAIN AIRBAG ON THE DRIVER SIDE DEPLOYED WITHOUT WARNING. THE DEALERSHIP AND MANUFACTURER WERE ALERTED, BUT NO REPAIRS WERE MADE. UPDATED 03/22/06. *JB
IN 2003 LINCOLN TOWN CAR WHEN THE AIRBAG DEPLOYED IT SHOT OFF THE ROUND SILVER LINCOLN EMBLEM WHICH SEVERELY LACERATED MY NOSE. THANK GOD IT DID NOT TAKE OUT AN EYE. I HAVE NOTICED ON THE NEWER MODELS THAT THE EMBLEM IS NOW EMBEDDED IN THE MATERIAL SO IT CANNOT FLY OFF AND CAUSE INJURY. *JB
DT: WHILE DRIVING DOWN A GRAVEL ROAD AT 40 MPH THE SIDE/CURTAIN AIR BAGS DEPLOYED. THE CALLER SAID SHE DID NOT HIT ANYTHING. DEALER ORDERED PARTS TO FIX IT, BUT THE INSURANCE COMPANY WANTED PICTURES FIRST. MANUFACTURER TOOK HER INFORMATION AND SAID THEY WILL LOOK INTO IT. CONSUMER SUSTAINED BACK AND NECK INJURIES. *AK THE RESTRAINT CONTROL MODULE WAS REPLACED. *JB
2003 LINCOLN TOWN CAR, MISSING WIRING THAT GOES UNDERNEATH THE PASSENGER SEAT. *BF THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. *JB
I HAD A FRONT END COLLISION IN MY 2003 LINCOLN TOWN CAR AND NEITHER THE DRIVERS SIDE NOR PASSENGER SIDE AIR BAGS DEPLOYED. IT WAS NOT UNTIL THE CAR HAD STOPPED AND I WAS GETTING OUT OF THE CAR THAT THE DRIVERS AIRBAG DEPLOYED. THE PASSENGER SIDE NEVER INFLATED. THE IMPACT TO MY VEHICLE WAS SO SEVERE THAT THE FRONT END IS COMPLETELY GONE AND THE HOOD WAS CRUMPLED BACK TO THE WINDSHIELD. THE ENGINE WAS PUSHED UP AGAINST THE FIREWALL. WHY DID MY AIRBAGS NOT INFLATE????!!!!!*AK
CONSUMER'S VEHICLE WAS HIT ON THE LEFT FRONT SIDE WITH AT AN ANGLE BY ANOTHER ANOTHER CAR TRAVELING APPROXIMATELY 40-. THE DRIVER'S AIR BAG DEPLOYED, BUT THE PASSENGER AIR BAG DID NOT. CONSUMER VERY CONCERNED BECAUSE COLLISION CAUSED EXTENSIVE DAMAGE TO VEHICLE INCLUDING A BENT FRAME. CONSUMER FEELS THE SEVERITY OF THE COLLISION SHOULD HAVE CAUSED THE PASSENGER SIDE BAG TO DEPLOY. TS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .