2003 Lincoln Town Car Body & structure Problems

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WAS SCRAPED. THE VEHICLE WAS TAKEN TO POMPANO FORD (2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (954) 773-9486) FOR REPAIRS. WHEN THE CONTACT RETRIEVED THE VEHICLE, HE NOTICED THAT THE ENTIRE FLOORBOARD WAS FLOODED WITH WATER. THE DEALER BELIEVED THE WATER WAS DUE TO THE AIR CONDITIONING UNIT FLOODING OR THE WIPERS PUSHING WATER INSIDE THE VEHICLE. THE DEALER THEN STATED THAT THERE WAS A PAN IN THE ENGINE COMPARTMENT THAT WAS SUPPOSED TO DRAIN WATER OUT INTO THE STREET. THE DEALER TRIED TO BLAME THE INSURANCE COMPANY THAT DIRECTED THE CONTACT TO THE DEALER TO HAVE THE SCRAPE REPAIRED. THE DEALER GAVE THE CONTACT A BILL FOR $880 AND DID NOT CLEAR OUT THE WATER. THE DEALER INFORMED THE CONTACT THAT THE INSURANCE COMPANY WOULD PAY FOR THE REPAIRS. THE DEALER RETURNED THE VEHICLE TO THE CONTACT STILL FULL OF WATER AND GAVE HIM A STATEMENT LISTING THE CHARGES FOR WHICH THEY EXPECTED THE INSURANCE COMPANY TO PAY. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,000.

NHTSA ID

11222735

Incident

Jun 19, 2019

Mileage

81,000 mi

"TAKATA RECALL". I WAS DRIVING MY 2003 LINCOLN TOWNCAR ON THE INTERSTATE WITH MY 3 CHILDREN IN THE CAR ON OUR WAY HOME FROM ALABAMA TO INDIANA WHEN MY SUNROOF SHATTERED AND EXPLODED. PIECES OF GLASS STARTED FLYING OFF THE TOP OF MY CAR AND MY KIDS BECAME SCARED. ALL OF THE WINDOWS WERE CLOSED AS WELL AS THE SUNROOF. LUCKILY I HAD THE SUNROOF VISOR CLOSED AS WELL OR PIECES OF GLASS WOULD HAVE FLOWN BACK IN MY CAR POTENTIALLY HARMING ONE OF MY CHILDREN. I STILL HAVE NOT BEEN ABLE TO GET IT REPLACED AND I'M HOPING TO GET SOME ASSISTANCE IN FIGURING THINGS OUT.

NHTSA ID

11039508

Incident

Jul 23, 2017

I HAVE A 2003, LINCOLN TOWNCAR AND WHEN IT RAINS, THE PASSENGER SIDE FLOOR BOARD GETS SOAKING WET, I CAN HAVE IT UNDER THE CAR PORT AND IT STILL GETS WET. I DO NOT HAVE ANY HOLES IN THE CAR. I HAD THE SAME PROBLEM WITH MY 1999 LINCOLN TOWNCAR AND THEY CHANGED BY WIND SHEILD FOUR OR FIVE TIMES AND IT DID NOT SOLVE THE PROBLEM IN THE 1999 THE PASSENGER SIDE FLOOR BOARD WOULD WETTER THAN THE BACK, WITH THE 2003 THE BACK FLOOR BOARD IS WETTER THAN THE FRONT, I ALMOST THINK IT IS COMING FROM SOMETHING UNDER THE SEAT. *TR

NHTSA ID

10470403

Incident

Apr 2, 2010

Mileage

85,000 mi

MANUFACTURING / DESIGN DEFECT IN VEHICLE INSIDE DOOR PANEL CAUSING PANEL TO FAIL AND INSIDE DOOR LATCH HANDLE TO BECOME INOPERABLE. THIS RESULTS IN DRIVER BEING UNABLE TO OPEN DOOR FROM INSIDE VEHICLE. DRIVER IS TRAPPED AND IN DANGER IN AN EMERGENCY. COMPANY NO LONGER PRODUCES REPLACEMENT PARTS OR REPAIR PARTS. THIS DESIGN CONTINUES IN CURRENT MODELS AND WILL MULTIPLY EXPOSURE AS VEHICLES AGE. *TR

NHTSA ID

10407714

Incident

Jun 20, 2010

Mileage

70,978 mi

TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT HAS HAD TWO ALTERNATORS INSTALLED IN HER VEHICLE WITHIN THE LAST SIX MONTHS. THIS DOES NOT INCLUDE THE ONE THAT CAME WITH THE VEHICLE AT THE TIME OF PURCHASE. WHILE DRIVING 30 AND 60 MPH, THE VEHICLE WILL LOSE POWER AND THE ENGINE SHUTS OFF. IN ADDITION, THE POWER STEERING AND BRAKES FAIL. ALL OF THE INSTRUMENT PANEL INDICATORS FLASH ON AND OFF AT THE TIME OF THE FAILURE. OCCASIONALLY, THE VEHICLE WILL TAKE A MINUTE BEFORE RESTARTING. THE VEHICLE IS CURRENTLY AT THE DEALER, BUT THEY COULD FIND NO FAILURES. THE CONTACT WOULD HAVE TO PAY $90 PER HOUR FOR A DIAGNOSTIC. THE FAILURE MILEAGE WAS 29,000. UPDATED 03/09/09. *LJ THE ALTERNATOR WAS REPLACED DUE TO IT OVERCHARGING. THE BATTERY WAS REPLACED AS WELL. THE TRUNK WOULD NOT CLOSE PROPERLY. UPDATED 03/10/09. *JB

NHTSA ID

10255016

Incident

Jul 12, 2008

Mileage

29,000 mi

2003 LINCOLN TOWN CAR LIMOUSINE. CONSUMER HAS A COMPLAINT WITH FORD ABOUT MULTIPLE RECALL REPAIRS (REAR AXLES, BEARING, AND SEAL RECALL) ON THE SAME VEHICLES AND FOR THE SAME MECHANICAL RECALL FAILURE. *NJ THE AXLE SEALS AND BEARINGS CAUSED DAMAGED TO THE REAR AXLE, WHICH REQUIRED REPLACEMENT OF THE REAR AXLE, REAL AXLE BEARINGS AND THE REAR AXLE SEALS. THE CONSUMER STATED THE VEHICLE REQUIRED REPAIRS ON THE REAR AXLE TWICE. WATER LEAKED INTO THE VEHICLE. RECALL 04V328000 *JB

NHTSA ID

10249229

Incident

Jan 1, 1901

MOLD OR MUSTY SMELL COMING FROM ALL VENTS WHEN A/C, HEAT OR FAN IS USED. DEALER STATES THAT IT IS A COMMON PROBLEM WITH ALL 2003 CARS AND UP AND CAN BE ELIMINATED BY SPRAYING LYSOL DIRECTLY INTO VENTS. I TRIED IT AND IT DOESN'T WORK. CLOSE FRIEND JUST GOT RID OF HIS LINCOLN AT A SUBSTANTIAL LOSS BECAUSE PROBLEM WAS NEVER RESOLVED BY LINCOLN. LINCOLN SHOULD BE ENCOURAGED TO REMEDY THIS PROBLEM SINCE IT IS MOST CERTAINLY A HEALTH ISSUE THAT SHOULD BE CORRECTED. THE PROBLEM IS COMMON AND DOCUMENTED ALL OVER THE INTERNET BY TROUBLED CONSUMERS. *TT

NHTSA ID

10221345

Incident

Mar 16, 2008

I RECENTLY PURCHASED THE VEHICLE AND NOTICED ON THE FIRST NIGHT DRIVE THAT WHEN APPLYING THE BRAKES, THE 3RD BRAKE LIGHT(THE ONE AT THE TOP OF THE BACK WINDOW GLOWED BRIGHTLY OVER THE INSIDE OF THE WINDOW MAKING IT IMPOSSIBLE TO SEE TO THE REAR. WHEN IT RAINED AND THE BACK WINDOW WAS WET. THE PROBLEM WAS EVEN WORSE. UPON FEELING AROUND THE LIGHT I DISCOVERED 3/4 INCH SPACE BETWEEN THE LIGHT AND THE GLASS THUS LETTING THE LIGHT SPILL OUT. I CALLED THE LOCAL LINCOLN DEALER WHO AFTER EXAMINING IT SAID THEY WERE ALL LIKE THAT AND COULDN'T HELP ME. I CALLED FORD MOTOR CUSTOMER SERVICE AND GOT THE SAME RESPONSE. I HAVE HAD TO PUT DUCT TAPE AROUND IT TO STOP THE LIGHT BUT I KNOW THIS SUMMER WHEN SUN GETS ON IT THE TAPE WILL NOT STICK AND LEAVE GLUE RESIDUE. I CAN RAISE THE CEILING (AND LIGHT ) UP AND DOWN 3/4 OF AN INCH BUT THEY SAY THATS THE WAY THEY WERE BUILT. IT'S DANGEROUS. I HAD A MERCURY BEFORE AND YOU COULDN'T EVEN TELL WHEN THE 3RD LITE WAS ONL.

NHTSA ID

10175329

Incident

Oct 27, 2006

Mileage

46,000 mi

WE HAVE CONTACTED FORD/LINCOLN/MERCURY ON NUMEROUS OCCASIONS, THE LAST BEING MAY 17TH BY EMAIL. EVA WALKER BOUGHT A NEW LINCOLN TOWN CAR (CARTIER), SHE PAID CASH FOR THIS VEHICLE AND IT IS NOT HER FIRST LINCOLN. SINCE PURCHASE, MRS. WALKER HAS HAD HER VEHICLE IN TO SOUTHWEST LINCOLN-MERCURY, WEST POINT LINCOLN MERCURY, JACK ROACH FORD, AND CENTRAL FORD. EACH TIME THEY SAY THEY DO A REPAIR, BUT NO PAPER WORK IS EVER GIVEN AND THE PROBLEM HAS NEVER BEEN FIXED. THE CARTIER HAS AN AUTOMATIC OPEN AND CLOSE DECK LID. WHEN PUSHING THE BUTTON THE DECK LID WOBBLES AND SHAKES BOTH GOING UP AND COMING DOWN, THIS HAS CAUSED THE PAINT IN THE UPPER RT PART OF THE BUMPER TO COME OFF DUE TO THE DECK LID HITTING AGAINST IT. MRS. WALKER HAS REQUESTED NUMEROUS TIMES AT DIFFERENT DEALERS TO SPEAK TO SOMEONE IN THE DISTRICT OFFICE WITH F/L/M, BUT AS YET NO ONE HAS SHOWN THE COURTESY TO CALL HER. SHE HAS BEEN TOLD BY MORE THAN ONE DEALER THAT THERE IN NOT A FIX FOR THIS PROBLEM AND JUST TO "LIVE WITH IT". MRS. WALKER BOUGHT THIS VEHICLE IN GOOD FAITH THAT ALL COMPONENTS ON THIS VEHICLE WERE WORKING AS DESCRIBED BY THE MANUFACTURER AND BEING TOLD TO "LIVE WITH IT" IS UNACCEPTABLE. I UNDERSTAND THAT THIS COMPLAINT DOES NOT RANK UP THERE WITH SOME THAT ARE GIVEN, BUT TO AN 80+ YEAR OLD WOMAN, WHO HAS ONLY DRIVEN THIS VEHICLE 12,100 SINCE PURCHASE THIS IS A MAJOR DEAL. WE NEED SOME KIND OF HELP TO GET F/L/M TO STAND BEHIND WHAT THEY MAKE AND CONTACT US WITH A POSSIBLE SOLUTION. AS WE HAVE TRIED SEVERAL DEALERS IN OUR AREA, WE HAVE TRIED GOING THROUGH THE CHANNELS THEY REQUESTED FIRST. NOW WE WANT HELP GETTING ANSWERS.*AK

NHTSA ID

10074519

Incident

Aug 27, 2003

Mileage

12,100 mi

WHEN VEHICLE ENGINE IS PRIMARILY COLD AND YOU BEGIN TO START IN DRIVE RANGE THERE IS A RATTLE/VIBRATION THAT SOUNDS LIKE METAL STRIKING TOGETHER VERY RAPIDLY. NOISE IS COMING FROM THE ENGINE/FIREWALL AREA. IT'S AN INTERMITTENT PROBLEM BUT VERY CONSISTANT AT COLD. DEALER HAS INSTALLED EXHAUST BALANCERS, REPLACED LEFT CATALYTIC CONVERTER, REPLACED VALVE ASSY- THROTTLE, RATTLE KIT, NEUTRALIZED ENGINE MOUNTS. NOISE REMAINS BUT LESS PRONOUNCED. VERY IRRITATING FORA VEHICLE OF THIS PRICE THAT ONLY HAS 5600 MILES ON IT. THIS PROBLEM HAS BEEN WORKED ON SINCE 5/14/03 VEHICLE PURCHASED FEBRUARY 2003. SERVICE DEPARTMENT HAS BEEN GREAT, BUT PROBLEM STILL EXIST. *AK

NHTSA ID

10057038

Incident

May 14, 2003

Mileage

795 mi

A LOUD CLUNK/POP SOUND IS HEARD AND FELT AT THE RIGHT REAR FLOORBOARD AREA. DEALER SERVICE DEPARTMENT VERIFIED THE NOISE AS A FRAME/CHASSIS TWIST/POP, BUT RECOMMENDED NO REPAIRS. THEY WENT ON TO SAY THAT IT IS A COMMON PROBLEM IN THE TOWNCAR, IT IS JUST THAT OURS IS VERY LOUD, AND THEREFORE NO WARRANTY FIX IS RECOMMENDED. WE ARE VERY CONCERNED ABOUT THE SAFETY OF THE CAR. 8JB

NHTSA ID

10056597

Incident

Feb 4, 2004

Mileage

1 mi

THE FENDER AND HOOD DOESN'T LINE UP PROPERLY. PLEASE FILL IN ADDITIONAL INFORMATION . DEALER IS AWARE OF THE PROBLEM. PH

NHTSA ID

10006426

Incident

Feb 1, 2003