RoadVitals

2023 Maserati Grecale

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Oct 23, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 12 NHTSA owner-reported complaints for the 2023 Maserati Grecale, most frequently naming the brakes, electrical and driver assistance categories. 3 safety recalls have been issued covering this model year; and 214 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes628.6%
  • Electrical523.8%
  • Driver assistance419.0%
  • Engine29.5%
  • Steering14.8%
  • Interior & seats14.8%
  • Other / unspecified14.8%
  • Powertrain (other)14.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING:HEADLIGHTS

Oct 23, 2025
10,008 units potentially affected
The defect: Maserati North America, Inc. (Maserati) is recalling certain 2024-2025 Grancabrio, 2024-2025 Granturismo, and 2023-2025 Grecale vehicles. The headlights may be missing adjustment prevention caps, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices and Associated Equipment."
The risk: Improperly aimed headlights can result in insufficient illumination of the road, reducing the driver's visibility, and increasing the risk of a crash.
The remedy: Maserati North America will inspect and, if necessary, install one or two caps to cover the horizontal headlight aim adjustment mechanism, free of charge. Owner notification letters were mailed November 25, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for this recall is 805. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 28, 2025.
Maserati North America, Inc.Manufacturer number 805View on NHTSA.gov

BACK OVER PREVENTION:SOFTWARE

Feb 17, 2025
27,354 units potentially affected
The defect: Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale, 2023-2025 MC20 Cielo, 2024 Granturismo, GranCabrio, 2021-2024 Levante, Ghibli, Quattroporte, and 2022-2025 MC 20 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The remedy: The radio software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 10, 2025. Owners may contact Maserati customer service at 877-696-2737. Maserati's number for this recall is 740.
Maserati North America, Inc.Manufacturer number 740View on NHTSA.gov

BACK OVER PREVENTION:SOFTWARE

Nov 26, 2024
1,710 units potentially affected
The defect: Maserati North America, Inc. (Maserati) is recalling certain 2023-2024 Grecale and 2024 GranTurismo vehicles. The Central Vision Park Assist Module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk: An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of injury or crash.
The remedy: Dealers will update the CVPAM software, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 761.
Maserati North America, Inc.Manufacturer number 761View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Oct 26, 2026

While the vehicle was in motion, it became unresponsive and lost power, creating an extremely dangerous situation for us and other motorists. It started signaling a hybrid power failure, then power steering wheel failure, then ABS until it stopped working while in motion.

NHTSA ID
11773678
Incident
Oct 24, 2026
Other / unspecified
Filed Oct 24, 2026

The vehicle was running and locked itself with the key inside, without the driver. I had to get the other key to unlock the vehicle and retrieve the key locked inside. While driving, the vehicle does not stay in the middle of the lane. The wheels pull to the left and right while driving, as if the driving assist is controlling the vehicle and pulling it to either side of the lane. I have to hold the steering wheel tightly to keep it from veering into the other lane.

NHTSA ID
11773399
Incident
Oct 21, 2026
BrakesElectrical
Filed May 20, 2026

BRAKE FAILURE - SAFETY DEFECT RELEASED BY DEALER Brake pad warning light first appeared in February 2026. Dealer advised replacing rear brake pads. I chose to have the service performed at German Auto Care using original Maserati brake pads. Warning light continued intermittently after replacement. On 4/10/2026 during oil change service I informed dealer about ongoing brake pad warning light. Dealer repair order documented "8mm Pass" and returned vehicle. On 5/11/2026 manufacturer was emailed prior notice of unresolved brake safety defect and repair deadline. On 5/14/2026 manufacturer executive replied refusing assistance and claimed dealer did "full inspection" with "all fluids topped off." On 5/15/2026 same dealer repair order documented: "Left front inner pad 2mm, brake sensor contacted, right front 5mm, rear 4mm." Photos of failed brakes attached. Coolant expansion tank "nearly empty" contradicting 5/14 email. On 5/18/2026 dealer released vehicle with $0.00 customer approved. $5,311.32 in safety items declined. Brake warning light remains active. Photos at 55,952mi and 55,981mi attached. Vehicle is unsafe to drive. Dealer falsified 4/10/2026 records. Manufacturer had prior notice and refused assistance 1 day before failure was documented by dealer. Request immediate investigation. The failed brake components are available for inspection upon request. Safety of driver and public was put at risk due to dealer releasing vehicle with 2mm brake pads. Problem was confirmed by dealer technician on repair order with photos. Manufacturer was notified before and after failure. Warning light first appeared in February 2026 and remains active intermittently.

NHTSA ID
11738933
Incident
May 15, 2026
Driver assistance
Filed Jan 21, 2026

This complaint concerns a safety related recall issued by Maserati. I'm required to drive over 100 miles to the nearest authorized dealership to have the recall performed. No closer repair option, mobile repair, or alternative remedy was offered. Requiring this distance creates an unreasonable burden and discourages timely completion of a safety recall, potentially placing drivers at risk. Last year there was another re-call where I had to drive over 100 miles as well.

NHTSA ID
11712574
Incident
Jan 21, 2026
BrakesDriver assistance
Filed Nov 21, 2025

The contact owns a 2023 Maserati Grecale. The contact stated that while driving 20 MPH and approaching a stop sign, the brake pedal was depressed, but the vehicle failed to stop as intended, made a loud revving sound, and the vehicle decelerated to approximately 15 MPH. There was no warning light illuminated. The contact stated that the vehicle passed the stop sign, and the contact manually turned off and parked the vehicle. The vehicle was towed to the dealer, where it was test-driven, but the failure could not be replicated. The contact was informed that no failure was found. The vehicle was not diagnosed or repaired. The contact inquired about buyback assistance. The manufacturer was notified of the failure and sent documents to the contact, offering monetary compensation in exchange for not reporting the safety failure. The failure mileage was approximately 2,666.

NHTSA ID
11700801
Incident
May 31, 2024
Mileage
2,666 mi
BrakesElectricalSteering
Filed Sep 22, 2025

While driving on the highway on 09/19/2025, my 2023 Maserati Grecale suddenly lost all electrical power. The battery failed without warning, and the vehicle became completely unresponsive, including loss of steering and braking functions. This created an extremely dangerous situation where I had no control over the car in the middle of a highway while driving at 55mph. This is a major safety defect. I no longer feel safe driving this vehicle and intend to return it. Immediate investigation is needed, as this failure could cause fatal accidents.

NHTSA ID
11688925
Incident
Sep 19, 2025
Filed Jun 9, 2025

CAR KEEPS LOCKING ITSELF, SOMETIMES WITH THE KEYS INSIDE. It is available for inspection. This issue is a major problem as the driver can be left stranded or if there are young children or pets in the car. The dealer has confirmed the problem and has no solution. We have tried all the lock settings to no avail. No warning signals from the car; we bought the vehicle used as a demo with 10,000km. Problems began immediately.

NHTSA ID
11665774
Incident
Aug 24, 2024
BrakesDriver assistancePowertrain (other)
Filed Feb 8, 2025

The car would not go into Park. The park button flickered, and a message appeared on the dashboard stating that the vehicle was too fast to be put into Park, even though the car was completely stopped in a parking lot with the brake pedal engaged. After multiple attempts to press the button and engage the parking gear without success, I turned off the car using the power button, which eventually allowed it to shift into Park. This situation is extremely dangerous. If the parking gear were to engage unexpectedly and hit any objects or people, the consequences could be catastrophic. I have reached out to Maserati with this concern, but it has taken an inordinate amount of time for them to respond. An active case has been opened with Maserati regarding this issue, and it has been documented that, in the event of an accident caused by this malfunction, Maserati would be held responsible and liable.

NHTSA ID
11641478
Incident
Feb 7, 2025

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MAS005160 MTB 26-16

SERVICE BRAKES

Grecale Moaning Noise From Braking System

MAS005300 MCL 26-19

Stop Service actions. Please be advised that the Rapid Updates listed in the attachment will be closed effective October 31, 2026. From that date onward, claims submitted with Cost Code 23 will no longer be accepted. In addition, effective from the date of this communication, the Mandatory status will be removed from all listed campaigns to facilitate their management during the period preceding closure. We kindly ask you to review the attached list and plan the necessary activities to ensure proper campaign closure. For any questions or support, please contact your RAM. Thank you for your cooperation. TECHNICAL SERVICE OPERATIONS Campaign Number 736: M182 Front Suspension Caster Rods Replacement 748 MC20 Front suspension knocking noise 769 MC20 Doorsill Carpets 10/31/2026 790 MC20 Passengers Seat Stuck NA 10/31/2026

MAS004705_A MTB 26-13

POWER TRAIN

Grecale Driveshaft Flex Disc Characteristics This Technical bulletin serves as a guide and provides info regarding wear characteristics of the driveshaft “Flex Disc” and to recognize which condition of this component is considered compliant and therefore avoid unnecessary replacements.

Page 1 of 2 TECHNICAL SER

FUEL/PROPULSION SYSTEM

Grecale MHEV – Updated Transmission Removal Procedure for Fuel System Repairs For Grecale Hybrid (MHEV) vehicles, repairs involving the high-pressure fuel pump area or the associated high-pressure fuel lines previously required removal of the complete powertrain assembly.

MAS005111_A MTB 26-06

ENGINE

Maserati Coolant Fluid Color Change. The previous pink coolant and the new purple coolant are fully compatible and may be mixed without affecting coolant quality, performance, or system behavior.

MAS005125 DS 26-07

WHEELS

This Diagnostic Sheet provides updated diagnostic and repair guidance for a potential wheel hub clicking noise condition on M182 Grecale ICE vehicles (all model years). The procedures outlined are intended to assist technicians in accurately identifying and correcting axle shaft and wheel hub related noise concerns that may be present during low‑speed operation, reversing, or initial vehicle launch.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Maserati Grecale by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026000—
2025010—
2024130—
2023Viewing123049.1
2022000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.