2024 Mazda CX-90 Owner Complaints

Car purchased 6/12, drove home and noticed steering wheel sticking when turning to left. Had not noticed during test drive (as all turns were Right handed). Called Dealer and took car in for spring adjustment/repair on 6/24/2026. Car was ok for short time and then steering again stuck when turning to left. Called Dealership again and they took vehicle from 7/17-7/23. Steering was fine for a few weeks and noticed steering sticking again dropped off Monday 9/14/2026. Awaiting call from Dealership as to status on 9/18/2026

NHTSA ID

11765720

Incident

Jun 12, 2026

The steering is sticky, especially on the highway trying to make small corrections

NHTSA ID

11765491

Incident

Sep 19, 2026

The vehicle had a “sticky steering” wheel. It was over correcting and not allowing for proper steering which was making it dangerous to drive. After speaking directly to Mazda, we took it to the Mazda dealership they asked for me to take it to and they evaluated it. The dealership confirmed the issue stemmed from a previous recall that had been repaired on the vehicle and they discussed it with Mazda. They requested Mazda pay for the cost of the failed recall however Mazda is pushing back and demanding I pay half the cost of repair (which I cannot afford) Mazda acknowledged it is a safety issue and I shouldn’t be driving this vehicle and that the necessary repair is the same one as the prior recall.

NHTSA ID

11765174

Incident

Aug 1, 2026

My main complaint is the steering system. They had the recall fixed at a Mazda dealer in Tennessee before I purchased it. My steering wheel always seem to be crooked I took it to the dealer for an alignment that did not fix the issue of the car going side to side. I took it to three other shops for alignments and the car still seems to go in different directions no matter how correct they get the steering wheel. I also took the car to the dealership about the AC system making loud rattling like a can of nuts and bolts. I had five videos of the issue and let them see them and listen to them they had the car for approximately 32 days and returned it and told me there was no problem. While they had the car I had four different loaners 2025 and 2026 models and none of these models had any of the problems that my 2024 had. They were quiet and there were no issues with the steering rack. My arms actually get tired steering this car down the road because it always wants to go in a different direction it is not a hard steer is very subtle but it keeps you correcting the steering wheel from left to right the entire trip. After returning my car after a month of having it the AC was blowing very poorly and I took it back again. They evacuated the system and recharged it which seem to help however, now it seems to blow cold and then go back to warm sometimes blowing cold or if the car is just parked rather than going down the road. There have not been any warning lights or issues other than the general feel of the car wanting to go side to side when you get it going in a straight direction it wants to almost purposely go to the right or go to the left and then when you correct it it wants to go back to where it was it is very subtle. Lastly there are issues with the blind spot monitoring. In my previous Mazda it worked flawlessly and never falsely alerted me. However in this car the cx90 fails to notify me or sometimes notifies me when I'm sitting still next to a tree.

NHTSA ID

11764507

Incident

Jul 25, 2026

The contact owns a 2024 Mazda CX-90 equipped with Bridgestone Tires, Tire Line: Alenza, Tire Size: 275/45/R21, DOT Number: 1RBP3AAU1. The contact stated that after the vehicle had been driven for 12,000 miles, the tread on all four tires was prematurely worn down by more than 60%. The vehicle was taken to a local dealer where the tires were inspected, and it was confirmed that the tread showed premature wear due to the torque from the engine. The contact was informed to continue driving the vehicle for another 3,000 miles before replacing the tires. The tires were replacement tires. The vehicle failure mileage was 37,400. The tire failure mileage was 12,000.

NHTSA ID

11763191

Incident

Nov 1, 2025

Mileage

37,400 mi

[XXX] CT60 A/S 275/45 R21 I've had issues with two tires, so far. My front drivers tire blew out driving at slow speed. I replaced it at the Mazda dealership. Few months later, the front passenger tire was going low. I had a maintenance appt., so I asked the dealership to air the tire. I can't say if they didn't; however, I had to add air down the street from the dealership. Two days later the tire was down again, so I took it to Sam's Club to repair the leak. The tech there told me he couldn't repair the tire and that it needs to be replaced. Come to find out the tire had wires exposed ALL THE WAY AROUND! Mazda let me leave their lot on Labor Day weekend with steel wires coming out of the tire...mind blowing! Now I'm reading that these tires are not capable of handling the weight of the 2024 Mazda CX-90. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11762736

Incident

Sep 7, 2026

Vehicle has 43,000 miles and the radiator has failed. Engine light goes off and on about high engine temperature and limits acceleration. Lost acceleration on freeway and was forced to get off on the freeway shoulder. The temperature gauge jumps from normal to high. Engine was extremely hot and potentially a burn hazard when I opened the hood. I've researched Mazda CX-90 owner's online forums and this radiator failure is happening to the 2024 model with several owners just out of warranty stating leaks spraying engine area. My vehicle has the same green coolant spray dried on the water hoses that many other owners have experienced.

NHTSA ID

11762557

Incident

Sep 5, 2026

Heavy and sticky steering. While cornering or turning steering wheels can become stuck and does not return to central position and is very heavy. Reported to Mazda USA but they refuse to fix even though this is a know issue with a recall. Concen for the safety of my family while driving the car.

NHTSA ID

11762426

Incident

Dec 17, 2025

Drivers side interior door handle does not latch to open. No notable event lead to this - door opens from outside fine. Huge safety hazard.

NHTSA ID

11762376

Incident

Sep 4, 2026

Our 2024 Mazda CX-90 has experienced the same significant malfunction on two separate occasions while being driven on busy public roads. The vehicle displayed an “Acceleration Limited Due to Battery Condition” warning and experienced significantly reduced/limited acceleration while driving. This put the occupants and other motorists at risk because the vehicle could not accelerate normally in traffic. A similar occurrence while merging, crossing an intersection, or traveling in heavy traffic could potentially result in a collision. The vehicle has been taken to an authorized Mazda dealership twice for the same issue and has been out of service for approximately six cumulative weeks. The vehicle is currently at the authorized Mazda dealership and is available for inspection. The dealership has been made aware of and is attempting to diagnose/repair the recurring condition. The exact component or system responsible for the failure is currently UNKNOWN. The issue recurred after the vehicle was previously returned to us following the first repair attempt. Prior to/during the failure, the vehicle displayed the warning message “Acceleration Limited Due to Battery Condition.” Any additional warning lamps, diagnostic codes, or underlying component failures are currently UNKNOWN and are being investigated by the Mazda dealership. Additionally, while our 2024 CX-90 was at the dealership, we were provided a separate 2026 Mazda CX-90 as a loaner vehicle. While that vehicle was being driven on a main public road, it suddenly lost all power. The steering wheel and pedals became locked or unresponsive, leaving the driver unable to normally control the vehicle while it was in traffic. Fortunately, a collision did not occur. The 2026 vehicle was returned to the Mazda dealership and is available for inspection. The exact cause of that failure is currently UNKNOWN. Experiencing safety-related failures while driving two separate Mazda CX-90 vehicles has raised serious concerns rega

NHTSA ID

11761759

Incident

Jul 5, 2026

The steering seems to stick when turning left. Have give it a yank to get it back to normal

NHTSA ID

11760748

Incident

Aug 30, 2026

steering wheel feels "sticky" turning left. this is a safety issue as it can potentially cause an accident, the vehicle is currently at a mazda dealership, no warning lamps or messages.

NHTSA ID

11759411

Incident

Jul 4, 2026

My vehicle experienced a total, premature radiator failure at 43,500 miles, after the manufacturer's factory warranty expired. The vehicle began leaking engine coolant rapidly. This creates a severe safety hazard, as a sudden loss of coolant leads to immediate engine overheating, potential engine stall, and catastrophic failure while driving at highway speeds, increasing the risk of a crash.A certified technician diagnosed the vehicle and provided video/photographic evidence confirming that the coolant leak is originating from a specific crack on the lower section of the driver's side radiator.This is a known, systemic manufacturing defect based on my research. Numerous other 2024 Mazda CX-90 owners on automotive forums have documented the exact same failure occurring in the exact same location on the lower driver-side radiator. The defect required a complete radiator replacement, forcing me to pay approximately $2,204 (with taxes and fees) out of pocket for a premature component failure that should safely last past 100,000 miles. I have digital photographic/video proof of the cracked unit from the service technician available for review.

NHTSA ID

11759256

Incident

Aug 21, 2026

During normal operation of the car the radiator sprung a leak which could have resulted in leaving us stranded with our young kid. this was verified by the dealership who's only solution has been to replace the radiator at our expense. There were no warning lights or other indications of the damage other than coolant leaking from the bottom of the car

NHTSA ID

11758910

Incident

Aug 21, 2026

I bought my 2024 Mazda CX-90 PHEV 10 months ago with 22000 miles on it and no and now has 29000 miles on it. First thing I had a issue with was a Motor Mount was bad, took 12 weeks to get part was told it was safe to drive. Next, since I have had the vehicle I have been having a issue with the transmission making a noise while both shifting from first to second and also on down shifting. It does not happen all the time but is happening. I took the vehicle in to the dealership to have it looked at and they were able to reproduce the issue. When they conferred with Mazda on the issue they were told that it was a known issue but there is no fix for it at this point and was dertermined safe to drive. I also talked to Mazda myself who also told me that it was a known issue but there is no fix and determined it safe to drive. I love the vehicle but to have this noise keep happening and being told they are working on a fix does not make me feel confident in the vehicle with this especially when my wife also drives it. My biggest question is this is a 2024 Mazda and I am told the 2025 also has the same problem. How long is the answer were working on a fix to long to believe that they actually are since there are now 2026 and soon to be 2027 models coming out. I am being told it is only the PHEV vehicles having this issue which explains the reason the PHEV model I believe is being discontinued. Would love to hear from you what my recourse would be. Thanks in advance for your time

NHTSA ID

11758887

Incident

Jul 30, 2026

The contact owns a 2024 Mazda CX-90. The contact stated that while turning the steering wheel to the left, the steering wheel became stuck momentarily and experienced resistance while attempting to return the steering wheel to center. The contact stated that additional force was needed to return the steering wheel to center. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the steering rack and pinion were inoperable and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted about the failure. The failure mileage was 36,000.

NHTSA ID

11757742

Incident

Jun 1, 2026

Mileage

36,000 mi

The contact owns a 2024 Mazda CX-90. The contact stated that while driving around a long curve, the steering wheel started sticking, requiring the contact to return the steering wheel to center. No warning lights were illuminated. Upon research, the contact associated the failure with NHTSA Campaign Number: 24V022000 (Steering); however, the VIN was not included. The local dealer was contacted and confirmed that there was no recall or warranty coverage associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

NHTSA ID

11756973

Incident

May 1, 2026

Mileage

60,000 mi

Driving down the freeway, the car throws an error code, reduces speed from 75 to 40 in seconds, with enough time to pull off the freeway. The car has an error code stating "Hybrid battery malfunction." Now the car will not start. The Dealer could not get it started and now wants to charge me for a diagnostic. But from my understanding, they should cover a new battery under EPA regulations (40 CFR Part 85). Any help would be greatly appreciated.

NHTSA ID

11756837

Incident

Aug 4, 2026

I purchased the vehicle used. The issue I have been having is the steering feels sticky, heavy, or briefly resistant when turning. It is very prominent when turning the steering wheel to the left, especially going around corners and rotaries, but even bends in the road. When trying to straighten out after the turn, I have to jerk the steering wheel back to the other direction. This becomes a control issue to keep within my lane. Driving straight the issue is present as the steering doesn’t self‑center smoothly. The issue happens once the car is "warmed up" - if I started cold in the morning, it is not present, but within a few minutes of driving the steering effort changes unexpectedly. The issue has been ongoing since March 2026.

NHTSA ID

11756797

Incident

Aug 13, 2026

I am filing this complaint regarding a serious steering safety issue with my 2024 Mazda CX-90, which I purchased on March 24, 2026, with approximately 40,000 miles. The vehicle previously underwent Mazda Safety Recall 6524A involving the steering system and increased steering effort. After purchasing the vehicle, it developed a serious steering problem. At approximately 50–65 mph, the steering wheel can become stuck or extremely difficult to move when I attempt to steer left or right, as if the steering is physically sticking. This creates a serious safety risk because the driver may be unable to make an immediate steering correction at highway speeds. I brought the vehicle to an authorized Mazda dealership and specifically requested that they determine whether the problem was related to the previous 6524A recall. The dealership documented my complaint as the steering wheel getting “STUCK” at 50/65 mph and referenced Recall 6524A and increased steering effort. The dealership inspected the vehicle and marked the steering concern FAILED. Their written recommendation states that the vehicle “needs steering rack.” The estimated repair cost is $2,236.45, with a total estimate of $2,524.19 including fees and taxes. I escalated this issue to Mazda Corporate and requested coverage because the vehicle previously received a safety recall repair involving the same steering system. Mazda Corporate denied coverage, leaving me responsible for the repair. The financial burden is also a serious concern. I currently cannot afford the approximately $2,500 repair, meaning I am unable to have this documented safety defect corrected. This puts my family in the difficult position of potentially needing to operate a vehicle with a known steering issue and also raises concern that other owners could face the same situation if they cannot afford the repair. I am requesting that NHTSA investigate whether Recall 6524A adequately addressed the underlying defect or whether this represents

NHTSA ID

11756725

Incident

Aug 3, 2026

I am filing this complaint regarding a serious steering safety issue with my 2024 Mazda CX-90, which I purchased on March 24, 2026, with approximately 40,000 miles. The vehicle previously underwent Mazda Safety Recall 6524A involving the steering system and increased steering effort. After purchasing the vehicle, it developed a serious steering problem. At approximately 50–65 mph, the steering wheel can become stuck or extremely difficult to move when I attempt to steer left or right, as if the steering is physically sticking. This creates a serious safety risk because the driver may be unable to make an immediate steering correction at highway speeds. I brought the vehicle to an authorized Mazda dealership and specifically requested that they determine whether the problem was related to the previous 6524A recall. The dealership documented my complaint as the steering wheel getting “STUCK” at 50/65 mph and referenced Recall 6524A and increased steering effort. The dealership inspected the vehicle and marked the steering concern FAILED. Their written recommendation states that the vehicle “needs steering rack.” The estimated repair cost is $2,236.45, with a total estimate of $2,524.19 including fees and taxes. I escalated this issue to Mazda Corporate and requested coverage because the vehicle previously received a safety recall repair involving the same steering system. Mazda Corporate denied coverage, leaving me responsible for the repair. The financial burden is also a serious concern. I currently cannot afford the approximately $2,500 repair, meaning I am unable to have this documented safety defect corrected. This puts my family in the difficult position of potentially needing to operate a vehicle with a known steering issue and also raises concern that other owners could face the same situation if they cannot afford the repair. I am requesting that NHTSA investigate whether Recall 6524A adequately addressed the underlying defect or whether this represents

NHTSA ID

11756724

Incident

Aug 3, 2026

Mazda dealership confirmed my car completed the Recall 24V-022, however, I am still experiencing a Sticky steering wheel. A sudden, brief increase in steering effort, a "notchy" or binding feel during minor lane corrections or long highway curves, and failure of the wheel to smoothly return to center.

NHTSA ID

11756373

Incident

Jun 3, 2026

I leased that car Mazda cx-90 from Mazda of [XXX] [XXX] Since i got the car i had feeling the steering wheel its not normal, also the water its under normal level when i did the oil change and the maintenance i mentioned all the issues i have but they didn’t do anything till the last time when they did the oul change the inform me that i have to replace the steering wheel gear and the RADIATOR for $4000 they said its not under the coverage anymore over 36000 miles, and they didn’t say anything about what i have told them before ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11755566

Incident

Jul 27, 2026

I am reporting a recurring safety-related issue with my 2024 Mazda CX-90 Turbo S Premium involving the mild hybrid system. The first failure occurred at approximately 28,000 miles. While driving, the vehicle displayed multiple warning messages, including "Mild Hybrid Battery Malfunction," "i-Stop Malfunction," and "Engine Malfunction." Shortly afterward, the vehicle entered a reduced-power (limp mode) condition. The loss of normal power made it difficult to safely accelerate and keep pace with surrounding traffic, creating a significant safety concern. The dealership diagnosed the vehicle and replaced the mild hybrid battery. My vehicle remained out of service for approximately one month while repairs were completed. At approximately 56,000–58,000 miles, the same problem occurred again. The vehicle once again displayed the "Mild Hybrid Battery Malfunction," "i-Stop Malfunction," and "Engine Malfunction" warning messages and again entered reduced-power mode while driving. The repeated loss of power created another serious safety concern because the vehicle could not accelerate normally when merging into traffic or driving on higher-speed roads. After diagnosing the second failure, the dealership informed me that, in addition to replacing the mild hybrid battery, corrosion had been found in the wiring harness and internal wiring associated with the hybrid battery system. Those components also required replacement. Due to parts availability, my vehicle remained at the dealership for an extended period before repairs could be completed. This vehicle has experienced the same hybrid system failure twice within approximately 58,000 miles, despite the first battery having already been replaced. I am concerned that this is a recurring defect affecting the mild hybrid electrical system. A failure that causes multiple system malfunction warnings and forces the vehicle into reduced-power mode while driving increases the risk of a crash, especially when merging onto highways

NHTSA ID

11755124

Incident

Jun 12, 2026

The contact owns a 2024 Mazda CX-90. The contact stated that while her husband was driving 70 MPH with the cruise control activated, her husband attempted to deactivate the cruise control before exiting the highway; however, the cruise control failed to deactivate. The brake pedal was depressed, but the brakes failed to stop the vehicle. The contact's husband exited the highway and drove into the median to avoid crashing with other vehicles. The driver turned the steering wheel, causing the vehicle to flip and then slam into the ground, fracturing both axles. The cruise control then deactivated. The contact stated that only the front driver's side air bags deployed. The driver suffered hip and arm bruises, while the contact suffered a lump on the head, and as bruises on the collarbone and arm. The driver received medical attention at the scene, but the contact declined. A Police report was filed. The vehicle was towed to a tow yard but had not yet been declared a total loss by the insurance company. The contact stated that prior to the failure, the message "Trailer Attached in Tow Mode" was displayed and the vehicle was taken to the dealer, who replaced the wiring harness due to corrosion. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.

NHTSA ID

11754517

Incident

Jul 28, 2026

Mileage

15,000 mi