2024 Mazda CX-90 Problems

Car purchased 6/12, drove home and noticed steering wheel sticking when turning to left. Had not noticed during test drive (as all turns were Right handed). Called Dealer and took car in for spring adjustment/repair on 6/24/2026. Car was ok for short time and then steering again stuck when turning to left. Called Dealership again and they took vehicle from 7/17-7/23. Steering was fine for a few weeks and noticed steering sticking again dropped off Monday 9/14/2026. Awaiting call from Dealership as to status on 9/18/2026

The steering is sticky, especially on the highway trying to make small corrections

My main complaint is the steering system. They had the recall fixed at a Mazda dealer in Tennessee before I purchased it. My steering wheel always seem to be crooked I took it to the dealer for an alignment that did not fix the issue of the car going side to side. I took it to three other shops for alignments and the car still seems to go in different directions no matter how correct they get the steering wheel. I also took the car to the dealership about the AC system making loud rattling like a can of nuts and bolts. I had five videos of the issue and let them see them and listen to them they had the car for approximately 32 days and returned it and told me there was no problem. While they had the car I had four different loaners 2025 and 2026 models and none of these models had any of the problems that my 2024 had. They were quiet and there were no issues with the steering rack. My arms actually get tired steering this car down the road because it always wants to go in a different direction it is not a hard steer is very subtle but it keeps you correcting the steering wheel from left to right the entire trip. After returning my car after a month of having it the AC was blowing very poorly and I took it back again. They evacuated the system and recharged it which seem to help however, now it seems to blow cold and then go back to warm sometimes blowing cold or if the car is just parked rather than going down the road. There have not been any warning lights or issues other than the general feel of the car wanting to go side to side when you get it going in a straight direction it wants to almost purposely go to the right or go to the left and then when you correct it it wants to go back to where it was it is very subtle. Lastly there are issues with the blind spot monitoring. In my previous Mazda it worked flawlessly and never falsely alerted me. However in this car the cx90 fails to notify me or sometimes notifies me when I'm sitting still next to a tree.

The contact owns a 2024 Mazda CX-90. The contact stated that while her husband was driving 70 MPH with the cruise control activated, her husband attempted to deactivate the cruise control before exiting the highway; however, the cruise control failed to deactivate. The brake pedal was depressed, but the brakes failed to stop the vehicle. The contact's husband exited the highway and drove into the median to avoid crashing with other vehicles. The driver turned the steering wheel, causing the vehicle to flip and then slam into the ground, fracturing both axles. The cruise control then deactivated. The contact stated that only the front driver's side air bags deployed. The driver suffered hip and arm bruises, while the contact suffered a lump on the head, and as bruises on the collarbone and arm. The driver received medical attention at the scene, but the contact declined. A Police report was filed. The vehicle was towed to a tow yard but had not yet been declared a total loss by the insurance company. The contact stated that prior to the failure, the message "Trailer Attached in Tow Mode" was displayed and the vehicle was taken to the dealer, who replaced the wiring harness due to corrosion. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.

Vehicle has 43,000 miles and the radiator has failed. Engine light goes off and on about high engine temperature and limits acceleration. Lost acceleration on freeway and was forced to get off on the freeway shoulder. The temperature gauge jumps from normal to high. Engine was extremely hot and potentially a burn hazard when I opened the hood. I've researched Mazda CX-90 owner's online forums and this radiator failure is happening to the 2024 model with several owners just out of warranty stating leaks spraying engine area. My vehicle has the same green coolant spray dried on the water hoses that many other owners have experienced.

My vehicle experienced a total, premature radiator failure at 43,500 miles, after the manufacturer's factory warranty expired. The vehicle began leaking engine coolant rapidly. This creates a severe safety hazard, as a sudden loss of coolant leads to immediate engine overheating, potential engine stall, and catastrophic failure while driving at highway speeds, increasing the risk of a crash.A certified technician diagnosed the vehicle and provided video/photographic evidence confirming that the coolant leak is originating from a specific crack on the lower section of the driver's side radiator.This is a known, systemic manufacturing defect based on my research. Numerous other 2024 Mazda CX-90 owners on automotive forums have documented the exact same failure occurring in the exact same location on the lower driver-side radiator. The defect required a complete radiator replacement, forcing me to pay approximately $2,204 (with taxes and fees) out of pocket for a premature component failure that should safely last past 100,000 miles. I have digital photographic/video proof of the cracked unit from the service technician available for review.

Our 2024 Mazda CX-90 has experienced the same significant malfunction on two separate occasions while being driven on busy public roads. The vehicle displayed an “Acceleration Limited Due to Battery Condition” warning and experienced significantly reduced/limited acceleration while driving. This put the occupants and other motorists at risk because the vehicle could not accelerate normally in traffic. A similar occurrence while merging, crossing an intersection, or traveling in heavy traffic could potentially result in a collision. The vehicle has been taken to an authorized Mazda dealership twice for the same issue and has been out of service for approximately six cumulative weeks. The vehicle is currently at the authorized Mazda dealership and is available for inspection. The dealership has been made aware of and is attempting to diagnose/repair the recurring condition. The exact component or system responsible for the failure is currently UNKNOWN. The issue recurred after the vehicle was previously returned to us following the first repair attempt. Prior to/during the failure, the vehicle displayed the warning message “Acceleration Limited Due to Battery Condition.” Any additional warning lamps, diagnostic codes, or underlying component failures are currently UNKNOWN and are being investigated by the Mazda dealership. Additionally, while our 2024 CX-90 was at the dealership, we were provided a separate 2026 Mazda CX-90 as a loaner vehicle. While that vehicle was being driven on a main public road, it suddenly lost all power. The steering wheel and pedals became locked or unresponsive, leaving the driver unable to normally control the vehicle while it was in traffic. Fortunately, a collision did not occur. The 2026 vehicle was returned to the Mazda dealership and is available for inspection. The exact cause of that failure is currently UNKNOWN. Experiencing safety-related failures while driving two separate Mazda CX-90 vehicles has raised serious concerns rega

Driving down the freeway, the car throws an error code, reduces speed from 75 to 40 in seconds, with enough time to pull off the freeway. The car has an error code stating "Hybrid battery malfunction." Now the car will not start. The Dealer could not get it started and now wants to charge me for a diagnostic. But from my understanding, they should cover a new battery under EPA regulations (40 CFR Part 85). Any help would be greatly appreciated.

Our 2024 Mazda CX-90 has experienced the same significant malfunction on two separate occasions while being driven on busy public roads. The vehicle displayed an “Acceleration Limited Due to Battery Condition” warning and experienced significantly reduced/limited acceleration while driving. This put the occupants and other motorists at risk because the vehicle could not accelerate normally in traffic. A similar occurrence while merging, crossing an intersection, or traveling in heavy traffic could potentially result in a collision. The vehicle has been taken to an authorized Mazda dealership twice for the same issue and has been out of service for approximately six cumulative weeks. The vehicle is currently at the authorized Mazda dealership and is available for inspection. The dealership has been made aware of and is attempting to diagnose/repair the recurring condition. The exact component or system responsible for the failure is currently UNKNOWN. The issue recurred after the vehicle was previously returned to us following the first repair attempt. Prior to/during the failure, the vehicle displayed the warning message “Acceleration Limited Due to Battery Condition.” Any additional warning lamps, diagnostic codes, or underlying component failures are currently UNKNOWN and are being investigated by the Mazda dealership. Additionally, while our 2024 CX-90 was at the dealership, we were provided a separate 2026 Mazda CX-90 as a loaner vehicle. While that vehicle was being driven on a main public road, it suddenly lost all power. The steering wheel and pedals became locked or unresponsive, leaving the driver unable to normally control the vehicle while it was in traffic. Fortunately, a collision did not occur. The 2026 vehicle was returned to the Mazda dealership and is available for inspection. The exact cause of that failure is currently UNKNOWN. Experiencing safety-related failures while driving two separate Mazda CX-90 vehicles has raised serious concerns rega

During normal operation of the car the radiator sprung a leak which could have resulted in leaving us stranded with our young kid. this was verified by the dealership who's only solution has been to replace the radiator at our expense. There were no warning lights or other indications of the damage other than coolant leaking from the bottom of the car

Our 2024 Mazda CX-90 has experienced the same significant malfunction on two separate occasions while being driven on busy public roads. The vehicle displayed an “Acceleration Limited Due to Battery Condition” warning and experienced significantly reduced/limited acceleration while driving. This put the occupants and other motorists at risk because the vehicle could not accelerate normally in traffic. A similar occurrence while merging, crossing an intersection, or traveling in heavy traffic could potentially result in a collision. The vehicle has been taken to an authorized Mazda dealership twice for the same issue and has been out of service for approximately six cumulative weeks. The vehicle is currently at the authorized Mazda dealership and is available for inspection. The dealership has been made aware of and is attempting to diagnose/repair the recurring condition. The exact component or system responsible for the failure is currently UNKNOWN. The issue recurred after the vehicle was previously returned to us following the first repair attempt. Prior to/during the failure, the vehicle displayed the warning message “Acceleration Limited Due to Battery Condition.” Any additional warning lamps, diagnostic codes, or underlying component failures are currently UNKNOWN and are being investigated by the Mazda dealership. Additionally, while our 2024 CX-90 was at the dealership, we were provided a separate 2026 Mazda CX-90 as a loaner vehicle. While that vehicle was being driven on a main public road, it suddenly lost all power. The steering wheel and pedals became locked or unresponsive, leaving the driver unable to normally control the vehicle while it was in traffic. Fortunately, a collision did not occur. The 2026 vehicle was returned to the Mazda dealership and is available for inspection. The exact cause of that failure is currently UNKNOWN. Experiencing safety-related failures while driving two separate Mazda CX-90 vehicles has raised serious concerns rega

Vehicle has a history of steering rack failure (recently replaced; May 22nd 2026). During the same service visit, the authorized Mazda dealership formally documented that this vehicle is affected by Mazda Customer Satisfaction Program 14 (CSP 14) for a critical brake defect. However, the dealership returned the vehicle to me without performing the safety repair, forcing me to drive a vehicle with a known, un-repaired brake defect. This issue is directly related to the open NHTSA Query RQ26002 regarding Mazda steering and braking systems. The manufacturer has failed to cure this defect within a reasonable timeframe, posing an ongoing safety risk.

The lower fuel pump is going out. It is a known issue with the car. I was driving out of town and the car started to stall. My steering has become ruggish while on the trip as well, and steering was complicated during heavy winds. The car has been inspected by dealer and both warning lights have been cleared. But the issues still remain.

My 2024 Mazda CX-90 PHEV Premium Plus has experienced repeated hybrid system failures. The vehicle currently has an active "Hybrid System Malfunction" warning light. This is the latest in a series of 17 recalls and recurring defects since purchase in July 2023. Most recently, the vehicle was out of service from February 14, 2026 to approximately March 18, 2026 due to a severe transmission fluid leak, which the dealer (Nealson Mazda Cool Springs, TN) acknowledged was common in this model. The current hybrid system malfunction warning poses a direct safety concern as it affects the vehicle's powertrain and reliability. I am a daily driver of this vehicle and have two young children who ride in it regularly.

Drivers side interior door handle does not latch to open. No notable event lead to this - door opens from outside fine. Huge safety hazard.

The problem is with my tailgate. The mazda cx-90 has an automatic trunk open/close function. My wife and I use teh trunk as directed. The other day we go to open the trunk (with the button) and there was a "pop" as if the door was trying to open under force or tension. Ever since then the trunk will not shut properly, if at all. The entire trunk is now misaligned and cannot close properly. There was no accident or damage to the trunk (other than the misalignment). The Mazda dealership I took it to even confirmed no damage othat than the trunk misalignment. I'm not sure how or why this is happening. There are dozens of reports of this same issue happening on multiple threads on the internet. The trunk gets misaligned towards the passenger side of the vehicle. Please see the following internet forums outlining this issue. [XXX] [XXX] The trunk is misaligned that the driver side of the trunk is not completely shut. The seal is not closed, allowing air, weather, etc. into the car while in operation. There is no light or warning indication that anything is wrong. The vehicle was taken to the mazda dealership and they did everything they could to not solve or address the problem. They advised me to take it to a body shop and stated that "we can confirm the trunk is misaligned, but no part appears to be malfunctioning or broken so we are unable to warranty this." I spent an entire day without my car for them to "confirm that the trunk is misaligned." My hunch is Mazda knows they have a problem and they just want to avoid it and sweep it under the rug. Dealership video will be uploaded. Link to Dealership video of problem: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

good morning, i'm [XXX]. i have taken untold number of caps off of windshield washer fluid reservoirs so i could put in fluid. this is the first time i've ever had issues with the little flange on the underside of the cap breaking. this is the second time it has happened and this time i was extra extra gentle with removing it and attempting to put it back on since they cost over $20, which in itself is abhorrent price for such a cheap piece of junk, but one of the little cheap plastic flanges broke again. this is plain and simple highway robbery. this is a $50k suv and this is what we get? this is horrible and should not be allowed to stand. i know these companies MO is to cut their cost and make their parts as cheap as possible and sell it for more and more. please please please look into this and make mazda make a quality cap that customers can depend on instead of being outraged at. mazda is making millions off the people who trust them to make quality parts. i called a mechanic at our local mazda dealer when i was trying to put the cap back on cause i didn't want to force anything. he knew exactly what the problem was. he said these caps are pieces of junk and most people just go without it. this is unacceptable to me and i'm sure everyone who's had this unfortunate experience. we are supposed to go without a cap on a $50k vehicle???? Again please please please make mazda make a quality cap for their customers. thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I took delivery of this car about a month ago from the dealership in Kansas. On my way home to Grand Rapids, Michigan I noticed that the driver side rear view mirror was vibrating severely to the point that the image in the rear-view mirror is blurred. This is during daytime driving, at nighttime this issue severely impacts safe driving as I am unable to locate the type of vehicle accurately. Mazda seems to be aware of this issue since 2023 and have been trying to address it through TSB's indicating the dealers to replace the mirror glass. I have taken my car to my local Mazda dealer in grand rapids Michigan, and they have performed the latest TSB on the car, but the mirror continues to vibrate although less than before but still presenting a safety risk while driving. Per the latest conversation with the dealership, Mazda is still continuing to fix a better fix for this issue and I am asked to keep checking each month.

The lower fuel pump is going out. It is a known issue with the car. I was driving out of town and the car started to stall. My steering has become ruggish while on the trip as well, and steering was complicated during heavy winds. The car has been inspected by dealer and both warning lights have been cleared. But the issues still remain.

I am submitting a safety complaint regarding my 2024 Mazda CX-90 (VIN: [XXX] ). My vehicle previously received the steering recall repair related to increased steering effort/power steering concerns. Despite the recall remedy being completed, I continue to experience intermittent abnormal steering behavior consistent with the ongoing NHTSA investigation into post-recall “sticky steering” concerns on repaired CX-90 vehicles. Symptoms include intermittent steering resistance, a notchy or sticky feeling during small steering corrections, and inconsistent steering return-to-center behavior. The issue is most noticeable during highway driving and long curves where small steering inputs are required. The steering occasionally feels as though it hesitates or briefly resists movement before correcting. I brought the vehicle to the dealership, but the concern was dismissed and/or they were unable to duplicate the issue. No warning lights or fault codes were present at the time. However, the steering behavior remains concerning from a safety standpoint because it affects normal steering feel and driver confidence during operation. I understand NHTSA is currently investigating whether the original recall remedy fully corrected the steering defect in affected Mazda CX-90 vehicles. I am submitting this complaint because my vehicle appears to exhibit symptoms consistent with those reports after recall completion INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Mazda CX-90 equipped with Bridgestone Tires, Tire Line: Alenza, Tire Size: 275/45/R21, DOT Number: 1RBP3AAU1. The contact stated that after the vehicle had been driven for 12,000 miles, the tread on all four tires was prematurely worn down by more than 60%. The vehicle was taken to a local dealer where the tires were inspected, and it was confirmed that the tread showed premature wear due to the torque from the engine. The contact was informed to continue driving the vehicle for another 3,000 miles before replacing the tires. The tires were replacement tires. The vehicle failure mileage was 37,400. The tire failure mileage was 12,000.

[XXX] CT60 A/S 275/45 R21 I've had issues with two tires, so far. My front drivers tire blew out driving at slow speed. I replaced it at the Mazda dealership. Few months later, the front passenger tire was going low. I had a maintenance appt., so I asked the dealership to air the tire. I can't say if they didn't; however, I had to add air down the street from the dealership. Two days later the tire was down again, so I took it to Sam's Club to repair the leak. The tech there told me he couldn't repair the tire and that it needs to be replaced. Come to find out the tire had wires exposed ALL THE WAY AROUND! Mazda let me leave their lot on Labor Day weekend with steel wires coming out of the tire...mind blowing! Now I'm reading that these tires are not capable of handling the weight of the 2024 Mazda CX-90. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting multiple ongoing safety and reliability issues with my 2024 Mazda CX-90, which have persisted despite multiple service visits and the vehicle being under warranty. Issues include: •Premature tire wear: OEM Falken tires worn to unsafe levels (approximately 3/32”) before 15,000–20,000 miles •Faulty fuel gauge providing inaccurate readings •Intermittent headlight malfunction, creating visibility and safety concerns •Battery failure requiring replacement at approximately 24,000 miles •Engine malfunction warnings advising the vehicle should not be driven •Loud and abnormal brake noise •Remote start system failure The vehicle has been out of service for an extended period (10+ days), and I no longer feel it is safe or reliable to operate. I am particularly concerned about the overall safety of this vehicle given the pattern of system failures and reports of similar issues. Mazda has not provided a resolution beyond continued repairs, and I have lost confidence in the vehicle’s safety.

Headlights will appear to flicker during lite rain. Light reflected off of objects flicker. On coming traffic interpret the flickering as flashing lights trying to signal an emergency. This is caused by the location of the projector headlight light path being directly under the seam where the hood meets the fenders. During rain water is directed right in the path of the narrow beam beam thrown by the optics used to project the light in front of the cat. As water drips the beams of light are deflected sideways. It causes split second darkness in front of the car and confusion amongst drivers in the oncoming lanes. Mazda has recognized this and has a kit that fixes it but they are not calling it a safety issue and as a result are charging people including me upwards of $600 for the corrective kits installation. It is a safety issue. As a safety issue they should be compelled to install their fix for free. I have included file containing my request for help and Mazda's refusal. In addition I have included the technical bulletin describing the issue and the fix published by Mazda.

The exterior rear door handles get stuck in the open position. This is a danger and the door has opened while driving since the door handle did not close all the way. I have tried lubricating the both door handles with no improvement. Our car has never been in accident is approximately 18 months old. I have done research on the internet and it looks like this is not a new problem with multiple owners who have complained to the manufacturer in the past with no fix. Here is the link to the forum: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am concerned about a serious safety issue with my CX-90. Both of the rear doors have consistently malfunctioned, failing to latch properly when closed. The door handles get stuck and do not fully return to their original position, preventing the doors from locking securely. As a result, the doors have swung open while the vehicle was in motion, putting passengers, especially children in the back, at significant risk. This is a critical safety concern that needs immediate attention. This issue goes back mid November 2024.

I am reporting multiple ongoing safety and reliability issues with my 2024 Mazda CX-90, which have persisted despite multiple service visits and the vehicle being under warranty. Issues include: •Premature tire wear: OEM Falken tires worn to unsafe levels (approximately 3/32”) before 15,000–20,000 miles •Faulty fuel gauge providing inaccurate readings •Intermittent headlight malfunction, creating visibility and safety concerns •Battery failure requiring replacement at approximately 24,000 miles •Engine malfunction warnings advising the vehicle should not be driven •Loud and abnormal brake noise •Remote start system failure The vehicle has been out of service for an extended period (10+ days), and I no longer feel it is safe or reliable to operate. I am particularly concerned about the overall safety of this vehicle given the pattern of system failures and reports of similar issues. Mazda has not provided a resolution beyond continued repairs, and I have lost confidence in the vehicle’s safety.

What failed and is it available? The factory-equipped Yokohama Geolandar tires (specifically the X-CV model, 265/55R19) have experienced extreme, premature wear. They are currently on the vehicle but are in a failed state. How was safety put at risk? As of March 11, 2026 (22,567 miles), tread depth has reached 1/32" and 2/32". This renders the vehicle legally unroadworthy in Pennsylvania and creates a severe safety risk for hydroplaning and increased braking distances. Has the problem been confirmed by a dealer/manufacturer? Yes. Dealer records from July 2025 (12,402 miles) show the tires were already at 4/32", meaning they were 70% worn after only 10 months of use. The dealer contacted the tire manufacturer, who denied a defect claim. Mazda North American Operations (Case #00423913 as filed with Mazda Customer Experience Center) also formally denied assistance on March 10, 2026. Were there symptoms or warning signs? No dashboard lights appeared. The issue was discovered during routine maintenance. Based on the extremely rapid and uniform wear documented so early in the vehicle's life (at 12k miles), I believe this is either a defect in the factory-supplied tire materials or a systemic issue with the vehicle’s factory alignment/suspension geometry. As the consumer, I am left with an unsafe vehicle that the manufacturer refuses to rectify.

The contact owns a 2024 Mazda CX-90. The contact stated that while her husband was driving 70 MPH with the cruise control activated, her husband attempted to deactivate the cruise control before exiting the highway; however, the cruise control failed to deactivate. The brake pedal was depressed, but the brakes failed to stop the vehicle. The contact's husband exited the highway and drove into the median to avoid crashing with other vehicles. The driver turned the steering wheel, causing the vehicle to flip and then slam into the ground, fracturing both axles. The cruise control then deactivated. The contact stated that only the front driver's side air bags deployed. The driver suffered hip and arm bruises, while the contact suffered a lump on the head, and as bruises on the collarbone and arm. The driver received medical attention at the scene, but the contact declined. A Police report was filed. The vehicle was towed to a tow yard but had not yet been declared a total loss by the insurance company. The contact stated that prior to the failure, the message "Trailer Attached in Tow Mode" was displayed and the vehicle was taken to the dealer, who replaced the wiring harness due to corrosion. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.

The contact owns a 2024 Mazda CX-90. The contact stated that while the front passenger seat was occupied by her [XXX] daughter, weighing [XXX], on several occasions, the front passenger's side airbag warning light remained illuminated, indicating the system failed to detect the occupant. Additionally, after the passenger exited the vehicle, the seat belt warning chime consistently sounded. The vehicle was taken to three different dealers, where the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 55,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While the vehicle was being driven under normal operating conditions, the driver's front seatbelt lower lap anchor completely broke loose and separated from the lower vehicle frame sill. The structural metal anchor plate at the end of the belt is now swinging completely free, and the plastic door-sill trim molding at the base of the door opening is completely broken from the force of the separation, exposing the underlying wiring. Because the primary safety restraint system completely failed and detached from the vehicle body, the vehicle was immediately deemed unsafe to drive and was towed directly to Westshore Mazda in Tampa, Florida for inspection

The front passenger occupant detection system and seatbelt warning system may not function properly for lighter-weight passengers in the Mazda CX-90. When a front-seat passenger weighs approx. 90 pounds or less, the vehicle may not recognize that the passenger is present. In these situations: • The passenger airbag remains OFF. • No seatbelt warning or audible seatbelt alert is activated when the passenger is unbelted. • “Fasten Passenger Seatbelt” warning alarm is generated when the passenger exits the vehicle, the driver continues driving and seat is empty. This behavior has been repeatedly demonstrated and is easily reproducible. The same condition was also reproduced in a new 2026 Mazda CX-90 directly from a dealership lot and in a 2026 Mazda CX-90 loaner, suggesting this is not an isolated vehicle issue. My vehicle has been presented for service four times at three different Mazda dealerships. Technicians have observed the condition, Mazda regional technicians were consulted, and a manufacturer-recommended reconfiguration/recalibration procedure was performed. The condition remains unresolved. No diagnostic trouble codes are generated when this occurs. Because no fault codes are present, no repair has been offered. Mazda Corporate has advised that the vehicle is operating as intended and referred me to the owner’s manual. My concern is that lighter-weight front-seat passengers may not receive required seatbelt warnings because the occupant detection system does not consistently recognize them as occupants. Additionally, the system generates a seatbelt warning after the passenger exits the vehicle and the seat is empty, indicating a discrepancy between actual seat occupancy and system recognition. Mazda has reviewed multiple videos documenting this behavior in more than one vehicle. Despite this documentation and multiple service visits, no corrective action has been provided, and the condition continues to occur.