Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 15 NHTSA owner-reported complaints for the 2026 Mazda CX-90, most frequently naming the electrical, fuel system and steering categories. 135 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2026 | 3 | 3 |
| Jun 2026 | 2 | 5 |
| Aug 2026 | 2 | 7 |
| Sep 2026 | 3 | 10 |
| Oct 2026 | 5 | 15 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
While driving the vehicle, the entire instrument cluster repeatedly turns off and "reboots". All warning lights appear, gauge needles drop to zero, then it all turns back on to normal operation. This has happened intermittently since purchasing the vehicle new. Currently has 1150mi
The contact owns a 2026 Mazda CX-90. The contact stated that while the vehicle was parked, there was a strong gasoline odor inside and outside the vehicle. The odor was strong enough that the contact and other passengers were often nauseated. The vehicle was taken to the dealer, where the failure was confirmed and associated with the EVAP system. The contact was informed that a service case needed to be opened, and the contact was referred to the dealer for additional assistance. The part was scheduled to be ordered but was on backorder. The manufacturer was made aware of the failure by email, and a case was opened.
The contact owns a 2026 Mazda CX-90. The contact stated that while driving, the instrument cluster rebooted, causing warning lights and messages were displayed and then immediately went to a blank screen and was reset to zero before self-correcting. The contacted stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 300.
Incident #1 Upon startup vehicle did not have power steering. Power steering light was on gauge cluster, ready light was flashing on the dash, could not shift from park (have video of failure). Ongoing Incident: Incident has been ongoing since 300 miles- while driving all lights come on the dash and the gauge cluster shuts down, windshield wipers come on and then gauge cluster starts back up, all while going about 45mph. has occurred 4+ times. Vehicle has been in and out of service - total 26 days in service and is where it presently sits.
While traveling approximately 70–80 mph on a heavily traveled interstate with significant commercial truck traffic, the vehicle suddenly stopped responding normally to accelerator input. I pressed the accelerator pedal fully multiple times, but the vehicle would not accelerate. I was traveling with my mother and young child and was able to safely move the vehicle to the shoulder. After shutting the vehicle off and restarting it, a high-voltage battery temperature warning briefly appeared on the instrument display for several seconds and then disappeared. The vehicle was subsequently taken to an authorized Mazda dealer for inspection. Mazda and the dealer performed diagnostic testing, system updates, and extensive road testing, but advised that they were unable to duplicate the original incident and that no related diagnostic trouble codes were stored. We have not been provided with a specific root cause for the loss of accelerator response. No crash or injury occurred. I am reporting this incident because an unexpected inability to accelerate while traveling at highway speed could create a serious safety risk if the condition occurs again.
Component: Instrument cluster/dash electrical system, with linked wiper activation. 2026 Mazda CX-90, VIN [XXX]. Vehicle available for inspection. Safety risk: While driving, warning icons flood on (amber, sometimes a large red brake/emergency-stop icon) for 2-5 seconds, with an unrequested single wiper pass. Speedometer, gear indicator, and MPG stay active. On this occurrence, the malfunction happened twice in immediate succession — as soon as the reset resolved, it recurred within about one second, which has not happened before. This occurred with 3 passengers in the vehicle during a road trip. The icon flood obscures whether a real emergency warning is present, at speeds ~45 mph. Also occurs up to 65mph highway speeds. Reproduced by dealer: No — dealer (Southern States Mazda) held vehicle 3+ weeks, drove it only ~6 miles, closed as "not replicated." Dealer staff said another local CX-90 owner has the identical issue and is filing a lemon law claim. Inspected by others: 3 dealer visits (16 business days out of service). Reviewed by Mazda corporate case manager (Case #[XXX], opened April 2026) via logs, photos, video. No police/insurance inspection — no accident occurred. Warning signs prior to failure: None — malfunction is sudden, no advance indicator. First occurred [XXX] at ~1,700 miles. Separately, 3 times since [XXX]: on startup, steering wheel warning lights up, i-ACTIVSENSE READY flashes, vehicle won't shift out of Park despite brake pedal depressed, and the AC fails to engage every time this occurs. 49+ confirmed occurrences as of 9/25/2026. Incident log (mileage, speed, pass #) and photo attached. Video of both malfunction types available. This is 1 of 49+ confirmed recurrences since 3/4/2026 (Mazda Case #[XXX], opened 4/2026, unresolved). Dealer held vehicle 3+ weeks, drove only ~6 miles, closed as "not replicated." Dealer staff confirmed another local CX-90 owner has the identical issue and is filing a lemon law claim. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
My boyfriend and I rented the car from Hertz Car Rental in [XXX] on Labor Day weekend. Within moments of driving the car off the lot, the safety camera system stopped working and the lights came on saying they weren’t working. The touch screen also started glitching and intermittently working but we didn’t think too much about it. We started driving across the state to [XXX] and made it about 4 hours away from [XXX] when the car started making a noise like a marble in a tin can, lost power, started shaking, and could not make it up hills at a safe speed. The check engine light came on. We pulled over and popped the hood to find a lot of rat feces scattered all over the engine bay, some of it looked fresh and some was turning white telling us it was there for a while. We called the Hertz rental roadside assistance who could not help us as they rented out all of their cars for the weekend and our only options were to tow us back to [XXX] without a replacement car or try to continue driving it the 1 hour to our destination. We continued to drive the car as we did not have anywhere else to stay and were in the middle of nowhere. We drove the car slowly to our destination but it did keep making the noise and shaking although the check engine light went out. When I got out of the car, I noticed a raw gas oder which worried me. I called my dad who works on cars and he told me not to drive it any farther as it could be a serious safety risk as the rats likely have been chewing wires and hoses and there could be a fire risk. We were also breathing the rat feces in our whole trip unknowingly. We called for the car to be towed and paid to rent another from another company. Since then, we have not gotten any money back and they continue to charge us daily for the car saying we must return it, meaning they have no record of where there car is even though we watched it be towed away and talked to the driver who said he was taking it to the Grand Junction Airport. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
I am reporting a fuel odor concern with my Mazda CX-90. After driving the vehicle and pulling it into my attached garage, I noticed a strong gasoline/fuel smell coming from the vehicle. I reported this to the Mazda dealership's service department. They told me Mazda is aware of the fuel smell for several years now and that it is coming from the EVAP system/canister. They explained that the EVAP system has openings that allow it to vent and that this venting is causing the fuel smell. The service department told me they have contacted Mazda corporate about this issue in the past. According to them, Mazda's response is that [XXX] and [XXX] are considered "extreme climates" due to the heat, and Mazda has not provided a repair or modification for the issue. The dealership advised me to park the vehicle outside for approximately 10 minutes after arriving home before putting it in my garage. They said this allows the fuel smell/vapors to dissipate outside instead of entering the garage or home and creating a potential fire hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
WHEELS
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 02-003/26 09/04/26 and 06/24/26 Some vehicles have reported faster than expected tire wear for vehicles equipped with OEM "Falken 275/45/21" tires, without outside influence such as low tire pressure or out of specification alignment, and the tire life may not meet customer expectations. To eliminate this concern, the tire contact patch pressure has been optimized. REPAIR PROCEDURE Verify the customer concern (inspect the tires, verify tread depth, and replace all the tires as required on the vehicle according to the following "Inspection Requirements" and the instructions in MGSS (WHEEL AND TIRE REMOVAL/INSTALLATION). Mazda Warranty is providing case by case goodwill processing information regarding tire wear complaints on CX-90, and CX-70 vehicles equipped with OEM 21” 275/45/21 Falken tires. This goodwill assistance process does not include any other tire brand or size.
ELECTRICAL SYSTEM
For vehicles equipped with the Accessory Tow Brake Controller (P/N: C9N1V7782A), the 12V battery may become discharged due to high parasitic current if the vehicle is left unused for an extended period, regardless of whether a trailer is connected or not. This may be caused by power supply to the controller continuing after the ignition is turned OFF due to inadequate software in the Tow Brake Controller. 5. Replace the accessory with the improved part (suffix "B"), and verify that the parasitic current is 65 mA or less. NOTE: For accessory installation procedures, refer to INSTALLATION INSTRUCTIONS in attached.
ELECTRICAL SYSTEM
Subject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain Campaigns Dear Mazda Dealer Colleagues, On October 28, 2026, a change was implemented in the warranty claim response screen to provide precise information for all campaigns requiring module programming or module replacement subject to the LECS system software checks. As previously announced, some claims were automatically rejected with the Edit code JN1 – One or More Modules Are Not Updated when submitting a campaign warranty claim. This response was based on the session file received from MDARS or MDARS II at the dealership and the VIN on the claim submitted. This change provides additional Related Information which enhances the edit code information. This information allows the dealer to correct the error without contacting Warranty or Hotline. Edit code JN1 now contains the actual module name and the software version that was collected from the car and what the minimum required software needed to be for the claim. Using this information, the technician can now identify the exact error or errors and correct the concern.
SUSPENSION
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 02-001/26 04/29/26 Some customers may complain that an abnormal noise is heard from the front suspension when driving on rough road surfaces or when passing over speed bumps. This is caused by insufficient heat resistance of the bushing material under specific operating conditions, resulting in cracking and fluid leakage in the front lower arm bushing. To eliminate this concern: The bushing material has been changed to a heat-resistant material. The bushing shape has been modified to reduce deformation. The damping characteristics of the front lower arm bushing have been modified. REPAIR PROCEDURE 1. Verify the customer concern. If noise is detected, replace the front lower arm (rear side) according to the instructions in MGSS. CX-90 (FRONT LOWER ARM REMOVAL/INSTALLATION) CX-70 (FRONT LOWER ARM REMOVAL/INSTALLATION) If NO noise is detected, this TSB is NOT applicable. NOTE: Perform repairs on the affected side only.
SERVICE BRAKES
CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage.
SERVICE BRAKES
CSP14 – 2024-2026 CX-90 Subject: Mazda Rear Brake Pad Customer Service Program Limited Warranty Extension – (CSP14 – CX-90 models) - Phase 1 Mailing – May 2026 In late April we announced two Customer Service Programs (CSP14 & CSP15) where certain vehicles are covered under these two Limited Warranty Extensions, (defined as “Covered Vehicle”); 2024-2026 CX-90 (CSP14) and 2025-2026 CX-70 (CSP15) produced November 18, 2025 and prior. Owner Notification: We are pleased to announce the first phase of Owner Letters will mail on May 29, 2026, to approximately 18,000 owners in campaign CSP14. As stated in our prior communication, we will send subsequent dealer emails with future phased mailings planned throughout Summer 2026. We have also released the Repair Procedure under TSB 04-003/26, the Parts & Warranty information and updated all dealer-facing FAQ documents. ATTENTION ALL DEALERS - Vehicles to be repaired: Due to limited parts supply only the vehicles in this notice can be repaired. To help your Mazda dealer staff identify which vehicles can be repaired we have created an Excel-based VIN look-up tool in Mazda Global Service Support (MGSS) under this campaign. Please enter the VIN in the tool if the customer does not have their parts available letter to confirm the vehicle can be repaired under this CSP. At this time, remaining customers in CSP14 and CSP15 must wait to receive notice that parts are available. Key Benefits of the Customer Service Program-Extended Warranty Coverage for Rear Brake Squeal: Mazda is expanding the standard brake pad coverage from 1-year/12,000 miles to 3-years/36,000 miles to cover repairs related to rear brake squeal. The owner is eligible for a one‑time replacement of redesigned rear brake pads at no cost if the brake squeal symptom matches a Technical Service Bulletin (TSB) which will be published prior to sending the Second notification. The redesigned brake pads will be covered under the vehicle’s original 3-year/36,000-mile warranty, or 1 year/12,000 miles from installation whichever provides longer coverage.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.