Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2009 Mazda Mazda6 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 75 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 75, in the owner's own words
The passenger crash pad has deteriorated and become sticky and cracked. This may affect deployment of airbag and perhaps allow outside environmental elements to affect the airbag. The takata fiasco being an example of environmental factors affecting airbag safety.
Vehicle jerks at low speed when accelerate and idle when accelerate, P0766 Code shows, engine noise and gears jump, when reverse the vehicle jerks.
Airbag light indicator continuously flashes. Air bags have been serviced previously under prior recalls.
The contact owns a 2009 Mazda Mazda6. The contact stated that the air bag warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V594000 (Air Bags) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 165,000.
My car had a air bag recal and a subframe and other misc recalls so I contacted the dealership near me which was In Springfield Mo and set a apt and had it replaced then got a call the next day saying they wuld meet me half way with a loaner car which was in Mansfield mo for the subframe replacement and they have had it for over a month and they called and told me it was ready for pick up 6/21/21 and I drove up there Wed to pick it up and it wuldnt start wuldnt do nothing dead battery. Dealership then hooked up a jump box the gauges started jumping all back and fourth like something was shorted or a short some were got it started and the min the jump box turned off the it killed all power the car shut completly off to nothing. So they gave me the loner vehical back and they drove me my car to west plains mo and they took the loner vehical and I got in my car and the air bag light is flashing very fast constly the steering is super tight and the brakes feel weird the passenger side is missing a piece in the dash only lights that was on my car when they picked it up was the tire sensor light and the check engine light got pics to prove and show everything.. I’m driving it back to dealership to see if they can fix or make it right and give me the loner vehical back till they get my car back to the condition it was in when they picked it up for a recall repair..
MY DASHBOARD (CRASH PAD) ON MY PASSENGER SIDE OVER MY AIRBAG IS MELTING AND CRACKING CAUSING ME TO BE CONCERNED ABOUT SAFETY IN THE EVENT OF AN ACCIDENT. MAZDA CLAIMS THAT RECALL ENDED IN MARCH OF 2019 BUT I WAS NEVER NOTIFIED BY MAZDA OF THIS RECALL THEREFORE I FEEL IT SHOULD BE EXTENDED FOR MY SAFETY. THE CRASH PAD BECOMES STICKY, MELTS AND CRACKS THE DASHBOARD. MY VEHICLE IS STILL IN OPERATION AND THEREFORE MY SAFTEY IS STILL IMPORTANT
I RECENTLY NOTICED THAT MY DASHBOARD HAS BECOME CRACKED AND VERY STICKY . I DO NOT KNOW HOW THIS HAPPENED WHEN I CONTACTED MAZDA TO GET IT FIXED I WAS TOLD THEY CAN NOT REPLACE THAT PART . I DON'T KNOW WHAT TO DO I FEEL STUCK I PAID A LOT OF MONEY FOR THIS CAR
I RECENTLY NOTICED OUT OF NO WHERE THE DASHBOARD ON MY CAR CRACKED FOR NO REASON IT IS RIGHT BY THE FRONT PASSENGER AIRBAG. IT IS ALSO EXTREMELY STICKY . I DON'T FEEL SAFE DRIVING IT IN THIS CONDITION
I BOUGHT A USED CAR FROM A SMALL DEALERSHIP, THEY SOLD ME THE CAR WITHOUT A DASH HARNESS, ALL THE WIRING THAT IS SUPPOSED TO BE CONNECTED TO THE COMPUTER IN MY CAR IS NOT THERE, SO I CAN'T DO SMOG CHECK. THE MECHANIC COULD NOT CHECK WHY THE CHECK ENGINE LIGHT WAS ON BECAUSE THE COMPUTER IN MY CAR WAS NOT COMMUNICATING WITH THE TOOL. SOLD ME THE CAR WITH AIRBAGS NOT WORKING. LIED ABOUT HAVING IT ALL CHECKED OUT. AND I STILL HAVEN'T RECEIVED MY TITLE, REGISTRATION, AND PLATES TO MY CAR.
CAR AIRBAG LIGHT FLASHING ON DASH INDICATING NEED FOR REPAIR, TOOK TO LOT A I BOUGHT THE CAR FROM WHO REPLACED THE PASSENGER SIDE AIR BAG, STILL HAVE FLASHING AIRBAG LIGHT AND AM CONCERNED NOW AIRBAG WILL NOT INFLATE IN AN EMERGENCY AND THAT MY MAZDA 6 WAS OVERLOOKED DURING INITIAL RECALLS FOR OTHER MAZDA 6 OF THIS GENERATION AS IT HAS THE SAME PROBLEMS WITH IT THAT ARE LISTED AS RECALLS FOR OTHERS.
THE DASH MATERIAL ABOVE THE PASSENGER AIRBAG HAS BEEN DETERIORATING AND MELTING AS IF A CHEMICAL REACTION HAS OCCURRED. THIS WINTER THE SECTION IN QUESTION HAS GENERATED SEVERAL CRACKS AND FISSURES IN THE SURFACE.
AS WELL AS THE TAKATA RECALL, THE PASSENGER SIDE OF MY VEHICLE IS LITERALLY MELTING OFF. THE AIRBAG COVER IS STICKY TO THE TOUCH AND WHO KNOWS IF IT IS MELTED INTO PLACE. I'VE SEEN MANY OTHER COMPLAINTS AND I'VE SEEN THAT MAZDA HAS TRIED TO CHARGE PEOPLE FOR LABOR WHICH IS ABSURD.
TL* THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. UPON INSPECTION OF THE FRONT PASSENGER TIRE, AND FRONT AND REAR FRAME, THE CONTACT NOTICED EXTENSIVE RUST AND CORROSION. THE FRAME ALSO HAD CRACKS NEAR THE FRONT PASSENGER TIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V457000 (AIR BAGS), BUT THE CONTACT WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS TO FOLLOW-UP ON THE RECALL INFORMATION. THE APPROXIMATE FAILURE MILEAGE WAS 74,151.
TAKATA RECALL - ASSURED BY DEALER PARTS FOR RECALL IN STOCK. DEALER KEPT ME THERE, WITHOUT HAVING THE PARTS, FOR HOURS WHILE SEARCHING FOR BILLABLE WORK. SUGGESTED $759 - $1059 UNRELATED SERVICE. CAREFUL POST-VISIT ANALYSIS INDICATED NO SUCK SERVICE NEEDED. NOW I'M WARY OF RETURNING FOR RECALL OR ANY OTHER REASON. HERITAGE MAZDA CATONSVILLE MD 21228 INVOICE #5MCS115194.
I AM TRYING TO GET THE AIRBAGS REPLACED BUT I CANNOT FIND A PLACE WHO WILL SERVICE OUR CAR. IT IS OUR FAMILY CAR AND WE ARE TRYING TO AVOID DRIVING IT UNTIL THE AIRBAG PROBLEM IS FIXED.
TAKATA RECALL-I GOT A RECALL MESSAGE IN THE MAIL. I WENT TO DEALER-MAINTENANCE AND THEY SAID THEY FIXED THE PROBLEM. I HAVE A COPY OF THE REPORT AT HOME. I HAD IT ( SUPPOSEDLY) FIXED AND THEN I GOT A NOTICE FROM MAZDA CORPORATE THAT IT STILL WAS NOT FIXED. I HAVE AN INTERMITTENT STEADY AIRBAG ALARM. THEY SAID THEY FIXED IT 8/10/17. I REPORTED TO THE DEALER THAT I GOT A NOTICE IT HAD NOT BEEN FIXED YET. THEY SAID THEY DID FIX IT AND THE NOTICE WAS ABOUT THE PASSENGER AIRBAG AND IT WAS A NEW AIRBAG RECALL. I ASKED WHEN THEY COULD FIX IT AND THEY TOLD ME IT WOULD BE A WHILE IN ORDER TO GET THE PARTS. I DON'T KNOW IF THIS IS TRUE OR NOT. MY SAFETY AND MY PASSENGERS ARE AT RISK. I DRIVE PEOPLE IN MY CAR. I SENT A COPY OF THE MAINTENANCE REPORT STATING THEY HAD FIXED IT TO MY SISTER IN CASE I AM INVOLVED IN A FATALITY. I CAN FAX THE MAINTENANCE REPORT.
I TOOK MY CAR TO FERMAN MAZDA OF BRANDON 9809 ADAMO DRIVE, TAMPA (813) 623-6600 TO GET THE RECALL DONE. THEY HAD MY CAR FOR TWO AND HALF MONTHS. SAID THEY DID RECALL ON AIRBAG. NOW MY AIRBAG LIGHT CAME ON AND DOESN'T SHUT OFF. I WAS TOLD THAT THEY REPLACED THE PARTS THAT THEY RECALLED BUT NOW I CHECKED ONLINE IT SAYS IT WASN' AND AIRBAG LIGHT TURNED ON. NOW I KNOW THAT THEY DIDN'T DO WHAT I WAS TOLD WAS DONE.
2009 MAZDA 6. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG SAFETY RECALL. *LD *JS
"TAKATA RECALL" WE HAVE RECEIVED THE RECALL NOTICES AND HAVE TAKEN OUR VEHICLE TO THE DEALER TO CHECK ON THE REPAIR. WE HAVE RECEIVED NOTICES NOT THAT STATE IN BOLD UNDERLINED PRINT "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TORIDE IN THE FRONT PASSENGER SEAT. NOW WE CAN NOT HAVE ANYONE USE THAT SEAT AND I SURE DON'T WANT MY GRANDSON TO BE IN A CAR SEAT IN THE MIDDLE OF THE BACK SEAT FOR FEAR THAT HE COULD BE INJURED! OUR DEALER HAS NO IDEA WHEN THEY WILL RECEIVE THE PARTS FOR REPAIR! THIS NEEDS TO BE TAKEN CARE OF NOW! I HAVE TO SIT IN THE BACK SEAR WHILE MY HUSBAND DRIVES THE CAR! THIS IS JUST CRAZY!!
TAKATA INFLATORS: I RECEIVED SEVERAL RECALL NOTICES (E.G. 16V-594, 13V425000, 11V134000, 09V043000) REGARDING MY 2009 MAZDA6 ([XXX]) AND TRACY MAZDA CONDUCTED VARIOUS REPAIRS. DURING EACH REPAIR, I MENTIONED THE AIRBAG INFLATOR ALERT (SEE ATTACHMENT). AFTER SERVICE OR REPAIR WAS CONDUCTED, I WAS INFORMED THAT THE PROBLEM WAS RESET OR CLEARED BY THE MECHANIC. FOR A PERIOD OF ONE WEEK OF COMMUTING (HOME TO WORK OR VICE VERSA), THE INFLATOR INDICATOR DISAPPEARED. THEN IT RETURNED, DURING SHORT WARM UP, AFTER DRIVING A SHORT DISTANCE, INTERMITTENTLY WHILE DRIVING ON HIGHWAYS/FREEWAYS, ETC. I RETURNED THE VEHICLE FOLLOWING THE LAST RECALL/SERVICE-REPAIR PER RECEIPTS NOTATION, I WAS INFORMED THAT I HAVE TO PAY $85 FOR DIAGNOSIS FEE BECAUSE THE AIR INFLATOR INDICATOR IS NOT A PART OF THE FOREGOING PROBLEM. IF INDEED THE NECESSARY REPAIRS WERE DONE RIGHT, SHOULD MY VEHICLE AIRBAG INFLATOR INDICATOR WOULD INDICATE A WARNING? IS RESETTING THE AIRBAG INFLATOR INDICATOR THE "REAL" SOLUTION TO THE PROBLEM? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MATT CASTRUCCI MAZDA AT (937) 434-4723 LOCATED AT 45549, 3013 MALL PARK DR, DAYTON, OH 45449 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MAZDA 6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 AND 16V594000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ROHRICH MAZDA (2690 W LIBERTY AVE, PITTSBURGH, PA 15216, PHONE NUMBER: (412) 344-3600) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL. THE AIR BAG LIGHT IS ON CONSTANTLY IN THE CAR AND THE AREA ABOVE THE AIRBAG IN THE DASH IS OPENING UP AND PULLING AWAY FROM THE DASH WHILE STATIONARY.
TAKATA RECALL: IN LATE JUNE 2017 I MADE AN APPOINTMENT THREE DAYS IN ADVANCE TO HAVE A ROUTINE SERVICE AND TO HAVE THE RECALL WORK COMPLETED AT PERRY MAZDA OF SANTA BARBARA. ON ARRIVAL I WAS INFORMED THE REQUIRED PARTS WERE NOT IN STOCK. I WAS TOLD I WOULD BE CALLED WHEN THE PARTS ARRIVED. I WAS NEVER CALLED. ON AUGUST 1, I LEFT A VOICE MAIL WITH A SERVICE TECH ASKING IF THE PARTS WERE IN. I NEVER RECEIVED A RESPONSE. IN MID-AUGUSTT, I WENT TO THE DEALER'S SERVICE DEPARTMENT IN PERSON. I WAS TOLD THE PARTS WOULD ARRIVE THE NEXT DAY AND THAT A SERVICE TECH WOULD CALL ME THE NEXT DAY. I NEVER RECEIVED A CALL. THE RECALL WORK REMAINS UNDONE.
2009 MAZDA 6. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY RECALLS ISSUED FOR THIS VEHICLE. *LD THE CONSUMER STATED AFTER THE AIR BAG SENSOR WAS REPLACED, BUT THE AIRBAG LIGHT REMAINED ILLUMINATED. IT WAS REPROGRAMMED , BUT THE FAILURE RECURRED. THE DOORS AND WINDOWS WOULD LOCK, LEAVING OCCUPANTS TRAPPED IN THE VEHICLE NOR WOULD THE VEHICLE START. THE HORN WOULD MALFUNCTION. THE HORN RELAY WAS TAKEN OUT DUE TO THE HORN UNEXPECTEDLY SOUNDING OFF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT DID NOT OFFER ANY ASSISTANCE. THE VIN NUMBER WAS INVALID. UPDATED 08/23/2017*JS
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .