2011 Mazda Mazda6 Airbags Problems

I WAS IN A CRASH WHERE MY FRONT END WAS EASILY DAMAGED AND PASSENGER AIR BAGS NOT DEPLOYED

NHTSA ID

11364856

Incident

Nov 22, 2019

HAD AN HEAD ON CAR ACCIDENT ON THE STREET MY TIRE BLOW OUT AND HIT A LIGHT POLE. THE PASSENGER AIR BAG DID NOT COME OUT, ALSO THE DRIVER AIRBAG CAME OUT BUT IT WAS DEFLATED NO AIR WAS IN IT OR WHAT EVER MAKES AN AIR BAG BLOW UP. IN WHICH COST ME TO HIT MY HEAD ON THE STEERING WHEEL.

NHTSA ID

11326689

Incident

May 30, 2020

Mileage

187,000 mi

TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V717000 (AIR BAGS). THE VEHICLE WAS SERVICED AT CASCADE AUTO GROUP (4149 STATE RD, CUYAHOGA FALLS, OH 44223, (330) 929-1861); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 116,464.

NHTSA ID

11230437

Incident

Jun 20, 2019

Mileage

116,464 mi

TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V717000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PADUCAH FORD INC. (3476 PARK AVE, PADUCAH, KY 42001, (270) 444-0011) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11187470

Incident

Nov 1, 2018

AIRBAG LIGHT IS ON ALL THE TIME. HAS RED LIGHT WITH THE AIRBAG SYMBOL ON.

NHTSA ID

11054752

Incident

Apr 20, 2016

THE DASH PANEL ON MY PASSENGER SIDE IS MELTING, STICKY, AND CRACKED EVENTHPU I'VE USED THE RECOMMENDED CARE PROCEDURES.

NHTSA ID

11039858

Incident

Dec 22, 2016

Mileage

56,000 mi

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BARKER MAZDA (1100 W TUNNEL BLVD, HOUMA, LA 70360 (985) 876-5333) AND WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL NOVEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11023501

Incident

Sep 14, 2017

TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS (CAPITOL MAZDA, LOCATED AT 980 CAPITOL EXPRESSWAY AUTO MALL SAN JOSE, CA 95136 AND OAK TREE MAZDA, LOCATED AT 4250 STEVENS CREEK BLVD SAN JOSE, CA 95129) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/02/17*LJ UPDATED 11/13/2017*JS

NHTSA ID

11015991

Incident

Jun 29, 2017

TL* THE CONTACT OWNS A 2011 MAZDA MAZDA6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOU BACHRODT MAZDA DEALER (LOCATED AT 5400 SR 7, COCONUT CREEK, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11014574

Incident

Jun 1, 2016

KEY ON IGNITION OFF, THE AIR BAG LIGHT WILL COME ON. KEY ON IGNITION, THE AIRBAG LIGHT WILL FLASH.

NHTSA ID

11013601

Incident

Nov 28, 2016

TAKATA INFLATORS. MAZDA RECALL #: 7214C NHTSA RECALL #: 14V114000 I WAS NEVER NOTIFIED OF THE FUEL TANK RECALL AND NOW IT IS CLOSED.

NHTSA ID

11004664

Incident

Jul 1, 2016

2011 MAZDA 6. CONSUMER WRITES IN REGARDS TO A FAULTY PASSENGER AIRBAG. *LD THE CONSUMER WAS ADVISED THAT THE REPLACEMENT PARTS FOR THE VEHICLE HAD NOT BECOME AVAILABLE. *JS

NHTSA ID

10979552

Incident

Jul 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATED 05/30/17*LJ UPDATED 10/11/2017*JS

NHTSA ID

10957488

Incident

Sep 28, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10956454

Incident

Jun 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10955349

Incident

Feb 17, 2017

TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE AIR BAG REPLACED. A CRACK WAS DISCOVERED ON THE DASHBOARD AFTER THE AIR BAG WAS REPLACED. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET TO REPLACE THE CRACK IN THE DASHBOARD. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 108,000.

NHTSA ID

10954307

Incident

Feb 11, 2017

Mileage

108,000 mi

TAKATA RECALL - I AM STILL WAITING FOR A REPLACEMENT AIR BAG FOR MY MAZDA 6. MY CAR WAS PART OF THE ORIGINAL RECALL LAST SUMMER. IT'S BEEN 8 MONTHS NOW, AND THE PART IS STILL NOT AVAILABLE. I RECEIVED A RECALL LETTER THAT WAS ABSOLUTELY TERRIFYING AND ADVISED ME THAT I SHOULD NOT USE THE PASSENGER SEAT BECAUSE IF THE AIR BAG DEPLOYED IT COULD SERIOUSLY INJURE OR KILL ME. THIS RECALL IS REALLY PUTTING ME AT A DISADVANTAGE. I ONLY HAVE 1 CAR. I CAN'T AFFORD TO BUY ANOTHER ONE, AND I FEEL UNSAFE IN THIS CAR. NOT ONLY DO I NOT FEEL SAFE IN MY OWN CAR, MY SON HAS HIS DRIVING PERMIT, AND I'M NOT ABLE TO TEACH HIM HOW TO DRIVE BECAUSE I CAN'T USE THE PASSENGER SEAT. THIS IS ABSOLUTELY RIDICULOUS. SOMETHING NEEDS TO BE DONE TO COMPENSATE THOSE OF US THAT ARE FORCED TO DEAL WITH A CAR RECALL WHICH IS CAUSING DISRUPTIONS TO OUR DAILY ROUTINE AND DELAYING BASIC LIFE LESSONS FROM OCCURRING LIKE STUDENT DRIVER'S EDUCATION.

NHTSA ID

10950209

Incident

Jul 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

10946658

Incident

Jan 20, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/02/17*LJ *CN

NHTSA ID

10944295

Incident

Aug 3, 2016

TL* THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE REMEDY FOR THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10934039

Incident

Dec 9, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MAZDA 6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10928182

Incident

Jul 11, 2016

CURRENTLY, I HAVE BEEN WAITING FOR A REPLACEMENT DASHBOARD FOR THE LAST TWO YEARS. THE RIGHT SIDE OF MY DASH BOARD IS MELTED. APPARENTLY IT IS A FACTORY DEFECT IN MY MODEL CAR. TWO YEARS AGO THE DEALERSHIP TOOK PICTURES, SENT IN THE CLAIM, AND I STARTED WAITING. SINCE THEN I HAVE RECEIVED AT LEAST TWO LETTERS TO UPDATE ME TO THE FACT THAT THE PART STILL IS NOT AVAILABLE. SO I CONTINUE TO DRIVE AROUND WITH A MELTED DASH BOARD, WHICH BY THE WAY IS A STICKY MESS. NOW, AS IF TO ADD INSULT TO INJURY, I HAVE RECEIVED A NOTICE THAT MY PASSENGER AIR BAG INFLATOR NEEDS TO BE REPLACED. YET AGAIN, THE PART IS UNAVAILABLE AND I WILL SOMEDAY RECEIVE NOTIFICATION WHEN THE PART IS AVAILABLE. EVEN MORE OUTRAGEOUS IS THAT THE LETTER SAYS, "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT. IT HAS BEEN MONTHS AND STILL NO LETTER CONCERNING THE PART BEING CORRECTED.

NHTSA ID

10903605

Incident

Jul 1, 2016

TAKATA RECALL. I LIVE IN THE HUMID HOT SOUTH IN TEXAS. THOUGH MAZDA IS WELL AWARE OF THE DEFECTIVE AIRBAGS IN MY CAR AND THE FACT THAT HUMID CONDITIONS WORSENS THE PROBLEM, THEY HAVE NO PLANS IN PLACE AT THIS TIME TO FIX THE PROBLEM. WE HAVE CONTACTED OUR LOCAL DEALERSHIP AND THEY WILL NOT EVEN OFFER A LOANER OR RENTAL CAR. IN THE MEANTIME, I AM DRIVING AROUND WITH A TICKING TIME BOMB CARTING YOUNG CHILDREN TO SCHOOL. IT IS RIDICULOUS THAT THIS IS TAKING SO LONG. SOMETHING NEEDS TO BE DONE TO SPEED UP THE RECALL AND REPAIR PROCESS.

NHTSA ID

10898238

Incident

Aug 24, 2016

TAKATA RECALL. INSUFFICIENT PARTS. BUT, MAZDA ADVISES US TO "NOT ALLOW PASSENGERS TO RIDE IN FRONT PASSENGER SEAT." THAT IS RIDICULOUS. ALSO, ISN'T THE DRIVER AT RISK AS WELL? ISN'T THE ADVISAL INSUFFICIENT? IF THEY DON'T HAVE THE PART, AND IF DRIVING THE CAR IS DANGEROUS AS ADVISED, SHOULDN'T WE BE PROVIDED A LOANER UNTIL THE PARTS ARE AVAILABLE?

NHTSA ID

10892685

Incident

Aug 2, 2016

TAKATA RECALL MY SON'S 2011 VEHICLE HAS A TAKATA AIRBAG IN THE PASSENGER SIDE. ACCORDING TO THE DEALERSHIP THEY CAN NOT REPLACE IT AT THIS TIME AS THERE IS NOT A FORMAL RECALL. THAT IS RIDICULOUS. THEY KNOW THERE IS A PROBLEM. THE WEBSITE SAYS IT IS A SAFETY ISSUE. A RECALL SHOULD BE DONE ASAP ON ALL AIRBAGS YOU KNOW THERE IS A PROBLEM WITH. IS IT OK THAT THE AIRBAG KILLS A PASSENGER?

NHTSA ID

10882002

Incident

Jul 1, 2016