Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Feb 24, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 183 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2010 Mercedes-Benz E350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming electrical
Shown in the owner’s own words, exactly as filed
ElectricalEngineSteering
Filed Feb 24, 2025
The contact owns a 2010 Mercedes-Benz E350. The contact stated while driving at an undisclosed speed, the low battery warning light illuminated. The vehicle was driven to a nearby parking lot. The contact parked the vehicle and opened the hood. The contact stated that upon inspecting the vehicle, the contact noticed pieces of the serpentine belt on the engine. The contact turned the vehicle off. The contact went to a nearby Auto Parts store and purchased a new serpentine belt. The contact replaced the serpentine belt, and the vehicle was driven to the residence. The contact stated that upon checking the data on the instrument panel, the contact became aware of several error messages. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel had seized. The contact turned off the vehicle and the steering wheel functionality returned. The contact stated that the low coolant warning light illuminated; however, the coolant level was checked and was sufficient. Additionally, the contact stated that the drive assist warning light was illuminated on the instrument panel. The vehicle was taken to two independent mechanics regarding the drive assist warning light; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 183,000.
NHTSA ID
11644645
Incident
Feb 10, 2025
Mileage
183,000 mi
ElectricalSteering
Filed Mar 18, 2023
Steering wheel lock mechanism failed
NHTSA ID
11512569
Incident
Mar 18, 2023
ElectricalPowertrain (other)
Filed Nov 24, 2020
IF I'M COMING TO A STOP AT A LIGHT OR A STOP SIGN, THE CAR THROWS ITSELF INTO PARK BEFORE I COME TO A COMPLETE STOP. IT HAS HAPPENED INTERMITTENTLY. IT HAPPENS IN SPEEDS OF LESS THAN 5MPH. WHEN I TURN THE CAR OFF AND RESTART THE VEHICLE. THE PROBLEM GOES AWAY. THERE ISN'T A SPECIFIC TEMPERATURE OR TIME OF DAY WHEN IT OCCURS. IT JUST HAPPENS INTERMITTENTLY. I HAVE ALSO READ A TECH SERVICE BULLETIN ON THIS ISSUE FOR OTHER MERCEDES OWNERS.
NHTSA ID
11376246
Incident
Nov 24, 2020
Mileage
135,400 mi
Electrical
Filed Jun 24, 2018
THE CAR AUTOMATICALLY SHIFTS ITSELF INTO PARK AT SPEEDS BELOW 5MILES PER HOUR. IT DOES THIS WHEN THE CAR IS VERY HOT. IT LITERARILY PUTS ITSELF INTO PARK WHILE THE CAR IS STILL MOVING.
NHTSA ID
11103651
Incident
Mar 6, 2018
Mileage
107,900 mi
ElectricalPowertrain (other)
Filed Apr 30, 2018
CAR SHIFTING FROM DRIVE OR REVERSE INTO PARK ON IT'S OWN
NHTSA ID
11091035
Incident
Mar 1, 2018
Mileage
103,000 mi
ElectricalPowertrain (other)
Filed Jan 3, 2018
AFTER DRIVING THE CAR FOR MORE THAN AN HOUR THE ENGINE WILL NOT STOP WHEN USING KEYLESS GO FEATURE.
NHTSA ID
11058298
Incident
Jan 3, 2018
Mileage
85,000 mi
ElectricalPowertrain (other)
Filed Jan 3, 2018
AFTER DRIVING THE CAR FOR MORE THAN ONE HOUR THE CAR WILL AUTOMATICALLY SHIFT INTO PARK WHEN SPEED IS BELOW 6MPH.
NHTSA ID
11058283
Incident
Jan 3, 2018
Mileage
85,000 mi
AirbagsElectrical
Filed Dec 29, 2017
THE ELECTRONIC KEY FAILS TO RECOGNIZE KEY. VEHICLE DOES NOT START, DOES NOT TURN OFF ONCE STARTED, AND TRANSMISSION SHIFTS TO PARK (P) AT SPEEDS BELOW 6MPH. THIS OCCURED WHILE DRIVING INTO DRIVEWAY AT SHOPPING CENTER, PARKING SPOT, AND MULTIPLE TIMES IN RESTRAUNT PARKING LOT. IT ALSO OCCURED AT A STOP SIGN ANS STOP LIGHT. THE START STOP ISSUE HAS BEEN OCCURING FOR AT LEAST ONE YEAR, DESPITE DEALER SERVICE AND THE SHIFT TO PARK ISSUE BEGAN A FEW WEEKS BACK.
NHTSA ID
11057264
Incident
Dec 28, 2017
Mileage
73,000 mi
ElectricalEngine
Filed Sep 21, 2017
MY 2010 E350 CHECK ENGINE LIGHT COMES ON AND OFF BUT MOSTLY ON FOR 5 DAYS OUT OF 1 WEEK, 2 DAYS OFF. BEEN DOING THIS SINCE I GOT IT BOUGHT IT IN NOV OF 2015. I WAS TOLD BY OTHER OWNERS THAT THIS MAY COST UP TO $8/12GS TO GET IT FIX. WHY THERE WASN'T A RECALL FOR THIS? PLEASE EXPAND, ANYONE??????
NHTSA ID
11024785
Incident
Nov 4, 2015
Mileage
49,000 mi
Electrical
Filed Apr 14, 2016
CHECK ENGINE LIGHT COMES ON THAN OFF FOR A FEW DAY AT A TIME. IT COST $10,000.00 TO HAVE IT REPLACE. DON'T HAVE ANY ISSUE WITH THE CAR NOT STARTING OR STALLING. CAR WORKS GREAT. WHY IS THEIR NO RECALL FOR THIS? THOUSAND OF PEOPLE WHO PAY GOOD MORNING FOR A GREAT CAR, LIKE MERCEDES. WE NEED A RECALL FOR THIS> HELLO!!!! PLUS, THE WOOD TRIM ARE FADING, I TRADE TO GET THE DEALER TO REPLACE IT AND THEY WONT $3,500.00 TO DO SO.
NHTSA ID
10855487
Incident
Nov 26, 2015
Mileage
49,000 mi
ElectricalEngine
Filed Jan 11, 2016
I BOUGHT A 2010 E350 MB IN NOVEMBER OF 2015 AS A BIRTHDAY GIFT. MY 3RD WEEK OF OWN IT THE CHECK ENGINE LIGHT CAME ON AND KEEPS GOING ON AND OFF. BROUGHT IT BACK TO THE DEALER WHERE I BOUGHT IT AND TOLD ME TO BRING IT TO MB. TURN OUT TO BE HECK ENGINE LIGHT DUE TO FAULTY CAMSHAFT ADJUSTER SOLENOID ON MERCEDES-BENZ E350. WHY IS THEIR NO RECALL ON THIS, IT COST $8,000.00 TO GET IT FIXED?
NHTSA ID
10819257
Incident
Dec 3, 2015
Mileage
49,900 mi
Electrical
Filed Jun 19, 2015
WE BOUGHT THIS CAR ABOUT A YEAR AGO THE CAR FLASHER AND WIPER CONTROLL ARM DOES NOT WORK ALSO THE HIGH BEAM DOES NOT WORK MY DAUGHTER WAS ON THE HIGHWAY STUCK IN A STORM AND THE WIPER DID NOT WORK AND THE LIGHT LOW BEAM AND THE FLASHER SHE ALSO ALMOST GOT INTO ACCIDENT FOR NOT ABLE TO USE THE FLASHER I HAVE CALLED MERCEDES CUSTOMER SERVICE AND THEY DO NOT WANT TO HELP EVEN WHEN I MENTIONED I WILL FILE A COMPLAINT WITH THE HIGHWAY SAFETY THEY DID NOT CAR .PLEASE LET ME KNOW IF THERE SOMETHING THAT CAN BE DONE.
NHTSA ID
10726292
Incident
Jun 19, 2015
Mileage
81,005 mi
Driver assistanceElectricalSuspension
Filed Oct 2, 2014
Crash reported
I WAS DRIVING ON THE TURNPIKE AND THANK GOD NO OTHER CARS WERE NEXT TO ME. SOMETIMES WHEN I GO OVER 50 THE CAR TENDS TO PULL IN ANOTHER DIRECTION. I TOOK IT TO GET SERVICE A WEEK AFTER I BOUGHT IT AND GOT MY CAR BACK 6MONTHS LATER. THAN THE ACCIDENT HAPPENED. THEY JUST REPLACED COMPUTER CHIP THEY SAID. THE CAR HAS NEVER DRIVEN RIGHT SINCE I BOUGHT IT. SO WHEN THE CAR DECIDED TO PULL TO THE LEFT I WAS PULLING WITH ALL MY STRENGTH TO JUST KEEP THE WHEEL STRAIGHT BUT I HAD NO CONTROL AND SPUN AROUND 5 TIMES N LANDED BACKWARDS ON THE TURNPIKE FACING ON COMING TRAFFIC. I'M SO UPSET THAT I NEVER GOT TO ENJOY THE VEHICLE IT STILL PULLS AND THE DEALERSHIP ALWAYS SAYS ITS FINE. THE CAR RATTLES. ONE DAY I WAS DRIVING N THE SEAT I WAS SITTING ON BLEW UP FOR NO REASON. THEY REPLACE ONLY THE INSIDE PARTS AND NEVER THE STITCHING ON THE SEAT SO I HAVE A RIPPED SEAT FOR SOMETHING THAT WAS NOT MY FAULT . THIS CALL IS DEF A LEMON OR SHOULD BE RECALLED. *TR
NHTSA ID
10640964
Incident
Aug 12, 2011
Mileage
7,000 mi
Electrical
Filed Jun 18, 2014
2010 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE DEALER TESTED THE BATTERY AND SAID IT WAS GOOD, BUT FOUND A PROBLEM WITH THE EVAP BLOWER AND INSTALLED A NEW ENGINE FAN AFTER TWO DAYS OF ANALYSIS. ON MAY 19, 2014, THE VEHICLE FAILED TO START, FOR A SECOND TIME, AND AGAIN THE DEALER STATED THERE WAS NOTHING WRONG WITH THE BATTERY, THE DEALER INFORMED THE CONSUMER, THE CABIN LIGHT WAS LEFT ON CAUSING THE BATTERY TO BE DRAINED. ON MAY 20, 2014, THE VEHICLE FAILED TO START RIGHT AWAY, SO HE TOOK THE VEHICLE BACK TO THE DEALER. HE IS CURRENTLY WAITING FOR ANOTHER ANALYSIS.
NHTSA ID
10598222
Incident
Oct 23, 2013
Driver assistanceElectricalPowertrain (other)
Filed Oct 30, 2013
Crash reported1 injury reported
I BACKED THE CAR OUT OF THE GARAGE AT MY CONDOMINIUM BUILDING IN SARASOTA AND PLACED THE CAR IN PARK TO REMOVE SOMETHING FROM THE WINDSHIELD (I BELIEVED THE CAR WAS IN PARK -- BUT IT COULD HAVE FAILED TO ENGAGE IT OR I POSSIBLY NICKED IT ON MY WAY OUT OF THE CAR). I STARTED TO MOVE OUT OF THE CAR, WHILE MY RIGHT FOOT WAS ON THE BRAKE -- ABOUT 90% OF MY BODY WEIGHT WAS OUT OF THE CAR AND THEN I TOOK MY RIGHT FOOT OFF THE BRAKE. THE CAR STARTED TO MOVE BACKWARDS AND I WAS SANDWICHED BETWEEN THE LEFT FRONT DOOR OF THE CAR AND THE CAR ITSELF -- I DOVE TO THE GROUND TO AVOID BEING HIT BY THE DOOR, INJURING MY LEFT SIDE -- AND THEN I ROLLED ON TO MY BACK TO AVOID THE DOOR AND THEN SAW THE LEFT FRONT WHEEL HEADING FOR BOTH LEGS -- I TUCKED AND DRAGGED MY BODY AWAY -- THE CAR PASSED BY, MISSING MY TWO LEGS BY ONLY AN INCH OR TWO. THE CAR CRASHED IN TO THE FENCE OF MY CONDOMINIUM BUILDING. AFTER TALKING WITH MERCEDES BENZ USA, I LEARNED THAT THE CAR DID NOT HAVE AN AUTOMATIC PARK FEATURE -- BUT IF I HAD PURCHASED A KEYLESS GO FEATURE, THE ELECTRONIC TRANSMISSION WOULD HAVE HAD A FEATURE THAT WOULD HAVE CAUSED THE TRANSMISSION TO GO IN TO PARK AS SOON AS THE STANDING VEHICLE DOOR WAS CRACKED. NO ONE AT MY DEALER AND NO ONE AT MBUSA SERVICE KNEW THAT THIS FEATURE WAS AVAILABLE -- AND THEN ONLY IF THE BUYER HAD PURCHASED KEYLESS GO. THIS FEATURE SHOULD BE ON ALL ELECTRONIC TRANSMISSIONS FROM MB -- AT A MINIMUM, DEALERS AND PROSPECTIVE CUSTOMERS SHOULD HAVE BEEN MADE AWARE OF THIS MISSING SAFETY ITEM AND ITS AVAILABILITY AS AN EXTRA. MBUSA HAS TOLD ME THAT THIS FEATURE CANNOT BE ADDED TO MY CAR -- IT IS ONLY AVAILABLE AT THE PLANT OF MANUFACTURE. *TR
NHTSA ID
10550105
Incident
Oct 15, 2013
Mileage
30,000 mi
AirbagsElectricalInterior & seats
Filed Nov 20, 2012
A PINT OF ORANGE JUICE SPILLED ON THE FLOOR OF THE PASSENGER SIDE BACK SEAT. IT WAS CLEANED UP, BUT APPARENTLY SOME OF THE JUICE WAS ABLE TO EVENTUALLY MAKE ITS WAY INTO THE UNPROTECTED ELECTRICAL CONNECTOR LOCATED UNDER THE PASSENGER SEAT FLOOR WELL. THIS CAUSED AN ELECTRICAL SHORT. ACTUAL BURN MARKS IN THE WIRING NEAR THE HARNESS CONNECTOR ARE CLEARLY VISIBLE. FORTUNATELY, THERE WAS NO FIRE, AND THE ONLY INDICATION OF A PROBLEM WAS THAT THE AIR BAG SERVICE LIGHT EVENTUALLY CAME ON. *TR
NHTSA ID
10485275
Incident
Jun 13, 2012
Mileage
16,000 mi
Electrical
Filed Sep 30, 2010
TL*THE CONTACT OWNS A 2010 MERCEDES E-CLASS. THE CONTACT WAS SITTING IN A PARKING LOT AND WAS ABOUT TO BE HIT BY ANOTHER VEHICLE SO HE TRIED TO ACTIVATE THE HORN WHICH DID NOT WORK. THE VEHICLE WAS NOT TURNED ON AT THE TIME. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE HORN WOULD NOT FUNCTION WHEN THE VEHICLE WAS TURNED OFF. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 7,800. UPDATED 12/29/10 *BF UPDATED 04/06/11
NHTSA ID
10358439
Incident
Jul 1, 2010
Mileage
7,800 mi
Electrical
Filed Sep 7, 2010
TL*THE CONTACT OWNS A 2010 MERCEDES BENZ E350. THE CONTACT STATED THAT THE MUTE SWITCH FOR THE RADIO WAS DEFECTIVE. THE MUTE SWITCH WAS SUPPOSED TO STAY OFF UNTIL IT WAS MANUALLY TURNED BACK ON. THE CONTACT STATED THAT THE SWITCH DISENGAGED RANDOMLY SEVERAL TIMES WITHIN A FEW MILES. THE CONTACT STATED THAT THE SAFETY CONCERN WAS WHILE DRIVING AND THE RADIO UNEXPECTEDLY CAME ON. MERCEDES INFORMED HIM THAT WAS THE WAY IT SUPPOSED TO WORK. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNKNOWN.
NHTSA ID
10354162
Incident
Aug 13, 2010
Mileage
10,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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