Owner-reported complaints naming the powertrain system, filed with NHTSA
Data refreshed
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2010 Mercedes-Benz E350 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Car shifts into park when I stop, does not happen all the time, no check engine light, no warning, don't know it shifted until I try to move forward. last time I drove the car it did it as I was stopping, made a funny grind noise, no warning lights or bells will contact dealer. this is very dangerous
The contact owns a 2010 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, the transmission shifted to PARK before the vehicle came to a full stop. The vehicle was taken to the dealer and diagnosed that the failure was related to TSB - LI54.25-P-056472. The contact was informed that the Electronic Ignition Switch (EIS) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the warranty had expired and the TSB was not associated with the VIN. The failure mileage was approximately 170,000.
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE SURGED WHILE IN MOTION AND INADVERTENTLY SHIFTED FROM DRIVE TO PARK. THE FAILURE ALSO OCCURRED WHILE REVERSING, OR WHILE MAKING A STOP. NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO TWO INDEPENDENT MECHANICS AND THE MECHANICS INFORMED HIM THAT THERE WERE NO CODES RETRIEVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 107,000.
IF I'M COMING TO A STOP AT A LIGHT OR A STOP SIGN, THE CAR THROWS ITSELF INTO PARK BEFORE I COME TO A COMPLETE STOP. IT HAS HAPPENED INTERMITTENTLY. IT HAPPENS IN SPEEDS OF LESS THAN 5MPH. WHEN I TURN THE CAR OFF AND RESTART THE VEHICLE. THE PROBLEM GOES AWAY. THERE ISN'T A SPECIFIC TEMPERATURE OR TIME OF DAY WHEN IT OCCURS. IT JUST HAPPENS INTERMITTENTLY. I HAVE ALSO READ A TECH SERVICE BULLETIN ON THIS ISSUE FOR OTHER MERCEDES OWNERS.
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AND STOPPING AT A RED LIGHT, THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK. THE FAILURE RECURRED FOUR TIMES WITHIN A HALF AN HOUR. THE GEAR SHIFT INDICATOR INDICATED THAT THE VEHICLE WAS IN PARK. THE CONTACT SHIFTED THE VEHICLE INTO DRIVE TO MOVE FORWARD AFTER THE TRAFFIC LIGHT CHANGED. THE CONTACT DROVE THE VEHICLE BACK TO HER RESIDENCE. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS REFERRED TO MERCEDES-BENZ MANHATTAN (770 11TH AVE, NEW YORK, NY 10019 (646) 846-6402). THE DEALER STATED THAT THE ELECTRONIC ENGINE SWITCH NEEDED TO BE REPLACED. THE CONTACT WAS PROVIDED A REPAIR ESTIMATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,610.
THE VEHICLE IS PUTTING ITSELF INTO PARK WHEN YOU SLOW DOWN AND GET TO ABOUT 2-3 M.P.H. *TR
CAR SHIFTING FROM DRIVE OR REVERSE INTO PARK ON IT'S OWN
AFTER DRIVING THE CAR FOR MORE THAN AN HOUR THE ENGINE WILL NOT STOP WHEN USING KEYLESS GO FEATURE.
AFTER DRIVING THE CAR FOR MORE THAN ONE HOUR THE CAR WILL AUTOMATICALLY SHIFT INTO PARK WHEN SPEED IS BELOW 6MPH.
FAULTY VALVE BODY ON A CAR WITH LESS THAN 50K MILES. CAR HAS BEEN MAINTAINED AS PER DEALER RECOMMENDATIONS. TRANSMISSION FLUID HAD BEEN RECENTLY CHANGED 4 MONTHS PRIOR. TRANSITION FAILED IN A LIFE THREATENING MANNER WHILE DRIVING ON A HIGHWAY. TOTAL LOSS OF CONTROL OF DRIVING CAPABILITIES. PROBLEM RESULTED IN A TOTAL OF $5585.29 IN A REBUILT TRANSMISSION AND NEW VALVE BODY. UPON RESEARCHING THIS SEEMS TO BE A REOCCURRING ISSUE WITH THE 722.9 TRANSMISSION. A RECALL SHOULD BE ISSUED.
WHINING SOUND FROM THE ENGINE. GETS LOUDER AS IT GOES FASTER. TOOK IT A MBZ DEALER IN LYNNWOOD WASHINGTON. THEY SAID THE CAR NEEDS A NEW TRANSMISSION. THE CAR HAS 57K MILES. DEALER SAYS ITS VERY UNUSUAL..... STEERING WHEEL WAS VERY DIFFICULT TO TURN. THIS HAPPENED WHEN TURNING THE CORNER IN A HEAVY TRAFFIC. TOOK IT TO A LOCAL MECHANIC AND HE HAD TO REPLACE A PUMP? *TR
REAR DIFFERENTIAL PINION BEARING. THE REAR DIFFERENTIAL IS MAKING A HOWLING AND LOUD NOISE. THE CAR ONLY HAD ABOUT 60K MILES AND THE BEARING FAILED. THIS IS A KNOWN ISSUE FOR THIS MODEL AND OTHER MERCEDES MODELS AS WELL. I GOT QUOTED AROUND $3000 TO FIX THIS. THIS SHOULD NOT BE AN ISSUE ON A $65,000 CAR AT THIS MANY MILES. MERCEDES BENZ NEEDS TO DO A RECALL ON THE RED DIFFERENTIAL SINCE THEY FAIL AT A VERY LOW MILEAGE.
I BACKED THE CAR OUT OF THE GARAGE AT MY CONDOMINIUM BUILDING IN SARASOTA AND PLACED THE CAR IN PARK TO REMOVE SOMETHING FROM THE WINDSHIELD (I BELIEVED THE CAR WAS IN PARK -- BUT IT COULD HAVE FAILED TO ENGAGE IT OR I POSSIBLY NICKED IT ON MY WAY OUT OF THE CAR). I STARTED TO MOVE OUT OF THE CAR, WHILE MY RIGHT FOOT WAS ON THE BRAKE -- ABOUT 90% OF MY BODY WEIGHT WAS OUT OF THE CAR AND THEN I TOOK MY RIGHT FOOT OFF THE BRAKE. THE CAR STARTED TO MOVE BACKWARDS AND I WAS SANDWICHED BETWEEN THE LEFT FRONT DOOR OF THE CAR AND THE CAR ITSELF -- I DOVE TO THE GROUND TO AVOID BEING HIT BY THE DOOR, INJURING MY LEFT SIDE -- AND THEN I ROLLED ON TO MY BACK TO AVOID THE DOOR AND THEN SAW THE LEFT FRONT WHEEL HEADING FOR BOTH LEGS -- I TUCKED AND DRAGGED MY BODY AWAY -- THE CAR PASSED BY, MISSING MY TWO LEGS BY ONLY AN INCH OR TWO. THE CAR CRASHED IN TO THE FENCE OF MY CONDOMINIUM BUILDING. AFTER TALKING WITH MERCEDES BENZ USA, I LEARNED THAT THE CAR DID NOT HAVE AN AUTOMATIC PARK FEATURE -- BUT IF I HAD PURCHASED A KEYLESS GO FEATURE, THE ELECTRONIC TRANSMISSION WOULD HAVE HAD A FEATURE THAT WOULD HAVE CAUSED THE TRANSMISSION TO GO IN TO PARK AS SOON AS THE STANDING VEHICLE DOOR WAS CRACKED. NO ONE AT MY DEALER AND NO ONE AT MBUSA SERVICE KNEW THAT THIS FEATURE WAS AVAILABLE -- AND THEN ONLY IF THE BUYER HAD PURCHASED KEYLESS GO. THIS FEATURE SHOULD BE ON ALL ELECTRONIC TRANSMISSIONS FROM MB -- AT A MINIMUM, DEALERS AND PROSPECTIVE CUSTOMERS SHOULD HAVE BEEN MADE AWARE OF THIS MISSING SAFETY ITEM AND ITS AVAILABILITY AS AN EXTRA. MBUSA HAS TOLD ME THAT THIS FEATURE CANNOT BE ADDED TO MY CAR -- IT IS ONLY AVAILABLE AT THE PLANT OF MANUFACTURE. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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