2010 Mercedes-Benz E350 Problems

I was involved in a head on collision when a motorist driving in the wrong lane hit the front of my car in the evening of 10/2/24. The impact was huge and my car was totaled. However, my airbag did not deploy and I hit my chest and knees very hard against the steering wheel and dashboard. Airbag deployment is a basic safety feature during an accident particularly in a luxury vehicle like Mercedes Benz that is known for its safety record.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Smell gasoline on driver side. Can’t fill tank up or the smell is unbearable. Gas consumption is high. Engine light is on , suspension make a lot of noise, and ticking on driver side.

Smell gasoline when tank get filled up. Engine light is on , suspension make a lot of noise , power steering pump also

The contact owns a 2010 Mercedes-Benz E350. The contact stated while driving at an undisclosed speed, the low battery warning light illuminated. The vehicle was driven to a nearby parking lot. The contact parked the vehicle and opened the hood. The contact stated that upon inspecting the vehicle, the contact noticed pieces of the serpentine belt on the engine. The contact turned the vehicle off. The contact went to a nearby Auto Parts store and purchased a new serpentine belt. The contact replaced the serpentine belt, and the vehicle was driven to the residence. The contact stated that upon checking the data on the instrument panel, the contact became aware of several error messages. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel had seized. The contact turned off the vehicle and the steering wheel functionality returned. The contact stated that the low coolant warning light illuminated; however, the coolant level was checked and was sufficient. Additionally, the contact stated that the drive assist warning light was illuminated on the instrument panel. The vehicle was taken to two independent mechanics regarding the drive assist warning light; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 183,000.

Steering wheel lock mechanism failed

The contact owns a 2010 Mercedes-Benz E350. The contact stated while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact's wife was able to stop the vehicle from crashing into a concrete curb. The contact stated a nearby independent mechanic assisted the contact, and the vehicle was taken to the independent mechanic. The vehicle was diagnosed with a fractured brake line due to corrosion. The contact was advised to have the vehicle towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with a fractured rear brake line due to corrosion. The contact was informed that the rear brake line needed to be replaced. The vehicle was not repaired. The contact stated that a year ago the rear subframe fractured due to corrosion. The contact stated that the rear subframe was repaired under an unknown recall repair. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 140,000.

When braking the car pulls hard off the road. inspection showed rear subframe rusted and control arms are not attached securely to frame. Unsafe to drive

fast acceleration then slow down goes into limp mode . happens when passing a car or taking off fast like entering into traffic . very dangerous. will be calling mercedes benz tomorrow. bought car used approximately 4 months ago. thanks

Smell gasoline on driver side. Can’t fill tank up or the smell is unbearable. Gas consumption is high. Engine light is on , suspension make a lot of noise, and ticking on driver side.

I am writing to formally submit a complaint regarding my 2010 E350 (VIN # [XXX] ). I have taken great pride in owning and maintaining this vehicle, and I want to share my concerns based on my recent experience. I have consistently kept this car well-maintained, following all recommended service schedules and ensuring that any necessary repairs were handled promptly. Up until now, I have not experienced any significant issues with the vehicle. It has been reliable, well cared for, and in excellent condition. Recently, when the brake line indicator came on, I immediately took the vehicle to a mechanic to have it inspected. I was informed that the brake fluid reservoir was empty and that there was a leak present. Upon further inspection, the mechanic identified that the leak was coming from the rear of the vehicle. It was then determined that the issue involved the rear brake line located near the gas tank. This is extremely concerning, not only because it directly impacts the safety of the vehicle, but also because, based on the research I have conducted, this appears to be a common issue with this particular model. Given that this is a critical safety component, it is troubling that such a failure would occur despite the vehicle being properly maintained. Based on what I have researched, I feel that I have a valid complaint. This does not seem to be the result of neglect or lack of care, but rather a potential defect or known issue associated with this vehicle. As an owner who has taken every step to properly maintain and care for this car, it is both frustrating and disappointing to now be dealing with such a serious problem. I am requesting that this matter be reviewed thoroughly and that an appropriate resolution be provided. I believe it is reasonable to expect accountability for an issue that appears to be both common and safety-related. Thank you for your time and attention to this matter. I look forward to your response and a fair resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Car was found to have the rear subframe corrosion for issue. But also the brake lines were corroded very badly. They should be covered under the rear subframe extended warranty replacement. The rear brake lines are an frequent issue and almost always shows up when the subframe begins to rot. Also the pattern of the corrosion seems to be consistent across multiple incidents. Look at photos I uploaded and the Reddit post; identical. Look at this post from Reddit, almost identical corrosion on the rear brake lines as mine. Furthermore, it always is the rear brake lines, almost never the front. This is a manufacturer issue that needs to be looking into. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car shifts into park when I stop, does not happen all the time, no check engine light, no warning, don't know it shifted until I try to move forward. last time I drove the car it did it as I was stopping, made a funny grind noise, no warning lights or bells will contact dealer. this is very dangerous

The contact owns a 2010 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, the transmission shifted to PARK before the vehicle came to a full stop. The vehicle was taken to the dealer and diagnosed that the failure was related to TSB - LI54.25-P-056472. The contact was informed that the Electronic Ignition Switch (EIS) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the warranty had expired and the TSB was not associated with the VIN. The failure mileage was approximately 170,000.

Car was found to have the rear subframe corrosion for issue. But also the brake lines were corroded very badly. They should be covered under the rear subframe extended warranty replacement. The rear brake lines are an frequent issue and almost always shows up when the subframe begins to rot. Also the pattern of the corrosion seems to be consistent across multiple incidents. Look at photos I uploaded and the Reddit post; identical. Look at this post from Reddit, almost identical corrosion on the rear brake lines as mine. Furthermore, it always is the rear brake lines, almost never the front. This is a manufacturer issue that needs to be looking into. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When braking the car pulls hard off the road. inspection showed rear subframe rusted and control arms are not attached securely to frame. Unsafe to drive

All of sudden blind spot inoperable , turning signal to Rt. , signal goes LT. OR TURNING SIGNAL TO LT. , SIGNAL GOES To RT.

The turn signal light malfunction , when i turn the signal light to Rt. the dashboard signal light going LT. , and when turn to the lt. the dashboard signal going RT. This happen accidentally , not all the time . but when it happened it was very risky. At the same time a dashboard massage appear and reading (( Blind spot warning disabled)) First time happened to me; i pulled over , turned the engine off , turned it on again , problem resolved. First thing i did i made i search online , i found that many people are mentioning this problem . and some made a diagnosis of steering control unit malfunction . One person called the dealer , test the vehicle , and made a recall .he gave gave a phone number to call 18003676372. My son called that number and asked for this particular recall , and mb of USA denied any recall for this problem.

The contact owns a 2010 Mercedes-Benz E350. The contact stated while driving at an undisclosed speed, the low battery warning light illuminated. The vehicle was driven to a nearby parking lot. The contact parked the vehicle and opened the hood. The contact stated that upon inspecting the vehicle, the contact noticed pieces of the serpentine belt on the engine. The contact turned the vehicle off. The contact went to a nearby Auto Parts store and purchased a new serpentine belt. The contact replaced the serpentine belt, and the vehicle was driven to the residence. The contact stated that upon checking the data on the instrument panel, the contact became aware of several error messages. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel had seized. The contact turned off the vehicle and the steering wheel functionality returned. The contact stated that the low coolant warning light illuminated; however, the coolant level was checked and was sufficient. Additionally, the contact stated that the drive assist warning light was illuminated on the instrument panel. The vehicle was taken to two independent mechanics regarding the drive assist warning light; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 183,000.

Steering wheel stopped turning. Steering pump has failed. My 17 year old daughter got so scared while driving it. Very dangerous. Always got serviced on time. It has only 76500 miles on it. The mechanic has no idea how this happened. Cost to repair is $4500 and he is thinking maybe there is a recall for it . It got towed to the shop and it had a full service done 2 weeks before . I am glad my daughter was not driving on the highway at the time of this incident

All of sudden blind spot inoperable , turning signal to Rt. , signal goes LT. OR TURNING SIGNAL TO LT. , SIGNAL GOES To RT.

The turn signal light malfunction , when i turn the signal light to Rt. the dashboard signal light going LT. , and when turn to the lt. the dashboard signal going RT. This happen accidentally , not all the time . but when it happened it was very risky. At the same time a dashboard massage appear and reading (( Blind spot warning disabled)) First time happened to me; i pulled over , turned the engine off , turned it on again , problem resolved. First thing i did i made i search online , i found that many people are mentioning this problem . and some made a diagnosis of steering control unit malfunction . One person called the dealer , test the vehicle , and made a recall .he gave gave a phone number to call 18003676372. My son called that number and asked for this particular recall , and mb of USA denied any recall for this problem.

SEATS TORN IN SEAM FOR A WHILE . STARTED WITH A SMALL CRACK AND EVENTUALLY GREW OVER YEARS . MERCEDES NEEDS TO DO BETTER , THIS SEAMS TO BE COMMON WITH YOUR CARS

AT 5 YEARS MY FRONT HEATED SEATS STOPPED WORKING AND THE DRIVERS SEAT RIPPED ACROSS WHERE I THOUGHT THERE WAS A SEAM. AFTER RESEARCHING OTHER 2010 E350'S WITH MB TECH SEATS, THEY ALL APPEAR TO HAVE THE SAME PROBLEMS. I HAVE CONTACTED MBUSA MANY TIMES IN THE PAST 3 YEARS AND HAVE RECEIVED NO ANSWER OR SOLUTION. IF YOU ALSO LOOK AT ADS OF THESE VEHICLES FOR SALE BY OWNER, YOU WILL SEE THE SAME ISSUE. THE ONLY PEOPLE WHO DRIVE THIS CAR ARE; ME AND I'M 135LBS AND MY MOTHER 93LBS, SO WE ARE NOT OVER WEIGHT AND PUTTING EXTRA STRESS ON THE SEATS. THIS CAR HAS BEEN WELL MAINTAINED AND HAS ALWAYS BEEN GARAGED. WHEN PARKED IN A LOT FOR SHOPPING, SHADES ON THE WINDOWS ARE ALWAYS USED. I CAN PROVIDE PHOTOS, BUT NOT FROM THE COMPUTER I'M USING.

Rear subframe corrosion and failure. Based on my queries this apparently a common issue. I am adding my report to add weight to this common issue. Vehicle is approximately 13 years old, is in good condition, and has not suffered any accidents affecting the rear subframe. Overall only minimal rust or corrosion is found during a visual inspection while on a lift. This vehicle has passed annual inspections as required by Virginia state law. The rear subframe has rusted from the inside. This corrosion was not visible from the outside, which is why it was not found in the annual inspections. Due only to this internal corrosion, the left-hand (driver) side of the rear subframe has broken loose where the rear wheel's control arm is attached. This removes one of the rear wheel's primary attachment points, making the vehicle unsafe to drive.

FREEWAY CAR IN MOTION, TIRE CAME OFF TRUCK AND HIT MY CAR 2016

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350 EQUIPPED WITH FALCON TIRES, SIZE: 285/25/ZR20 (NA). WHILE UNDERGOING ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT BOTH REAR TIRES EXPERIENCED TREAD SEPARATION ON THE INNER WALLS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 35,000 AND THE TIRE FAILURE MILEAGE WAS 15,000.

I BOUGHT THE MERCEDES E350 2010 MODEL ON OCTOBER OF 2010 AND ABOUT NOV 30, MY LEFT SIDE TIRE IS BUST OPEN SECONDARY TO POT HOLE GRAVEL, THE INCIDENCE IS VERY SCARY, ALL THE SUDDEN CAR IS I FULL STOP AND LEAN TO THE LEFT SIDE. I HAVE TO CHANGE THE TIRE AND WENT TO THE MERCEDES DEALER AND OTHER TIRES SHOP FOR REPAIR. THEN I WAS HEARD THIS COMBINATION OF TIRES 245/40 R18 97V WHICH IS RIM IS 18 INCHES AND TIRES THICKNESS IN THE SIDE ARE TO THIN WHICH MAKE EASILY RUPTURE WITH SLIGHT CONTACT OF ANY SHARP. I AM FEELING OF INSECURITY FOR FLAT TIRES ANYTIME EVEN I BOUGHT THE NEWEST MODEL LUXURY CAR. I WOULD LIKE NHTSA FOR LOOK INTO THE DANGEROUS COMBINATION OF TIRES AND RIM FOR SAFETY OF ALL DRIVERS IN THE ROAD. *TR

2010 MERCEDES 350 E CLASS 4 MATIC DRIVE SYSTEM DEFAULTS INTO SECOND GEAR AFTER EACH START CYCLE. THIS RESULTS IN A COMPROMISE OF TORQUE WHEN PULLING INTO TRAFFIC WHOLE FULLY LOADED ON A HOT DAY. *TR