2010 Mercedes-Benz GLK350 Airbags Problems

The contact owns a 2010 Mercedes-Benz GLK350. The contact stated while driving 60 MPH, the airbags warning light illuminated and remained illuminated. The contact stated that the VIN was not included in NHTSA Campaign Number: 19V010000 (Air Bags). The local dealer was contacted but provided no assistance. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.

NHTSA ID

11561371

Incident

Nov 27, 2023

Mileage

77,000 mi

My 2010 glk 350 4matic first while taking my daughter to school one day my dashboard lights up and start making a alert sound ,my dashboards reads steering wheel malfunction/abs/ebs brake inoperative. Had it diagnosed and service tech couldn't find the problem related to this . He try to get me to fix my sterring wheel pump and coolant fan!! Idk I didn't let the device tech do any work . I saw on you tube how to do a left right sterring wheel and the service code disappeared it been two weeks and it hasn't came on all.now I got another service code srs airbag 2 malfunction/inoperative!! .when car is on it shows that air bag 2 isn't on !! This has to be a manufacturer error since not even the service tech knew what exactly trigger this to show on my dashboard.

NHTSA ID

11469868

Incident

Jun 1, 2022

Car fail to deploy side air bags at rearend collision and roll over crash .

NHTSA ID

11465818

Incident

May 22, 2022

2010 MERCEDES-BENZ GLK350 4MATIC. CONSUMER WRITES IN REGARD TO SAFETY RECALL NOTICES #16V-081 AND #19V-010 DEFECTIVE AIRBAGS. *AS THE CONSUMER STATED IN ORDER TO HAVE THE VEHICLE REPAIRED IT WOULD REQUIRE AN EXPENSIVE ROUND TRIP FERRY FOR THE VEHICLE. THE CONSUMER REQUESTED FOR A MECHANIC TO BE ABLE TO COME REPAIR THE VEHICLE OPPOSED TO HAVING IT SENT AWAY. *JS

NHTSA ID

11281154

Incident

Sep 1, 2019

2015 MERCEDES BENZ GLK 350. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL.*LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. *JS

NHTSA ID

11254956

Incident

Feb 1, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 18V043000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED BENZEL BUSCH MOTOR CAR (28 GRAND AVE, ENGLEWOOD, NJ 07631, (201) 567-1400) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE A FEW YEARS AGO. THE CONTACT ALSO CALLED MERCEDES-BENZ OF WESTCHESTER (5897 MUHLHAUSER RD, WESTCHESTER TOWNSHIP, OH 45069, (513) 870-1000) AND WAS INFORMED AGAIN THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD NOTIFY THE CONTACT WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11254804

Incident

Aug 10, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF BUFFALO (8185 MAIN ST, WILLIAMSVILLE, NY 14221) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11245202

Incident

Mar 28, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT MERCEDES-BENZ OF BROOKLYN (1800 SHORE PKWY, BROOKLYN, NY 11214, (718) 258-5100) WAS UNABLE TO SCHEDULE AN APPOINTMENT FOR A RECALL REPAIR WITHIN A REASONABLE TIME. THE DEALER INDICATED THAT THEY WOULD FOLLOW UP WHEN THE PARTS BECAME AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 19V010000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AUTHENTICATED. *BF

NHTSA ID

11219976

Incident

Apr 1, 2016

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALEXANDRIA MERCEDES-BENZ (200 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 341-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11218898

Incident

Jun 10, 2018

TAKATA RECALL

NHTSA ID

11218766

Incident

Feb 11, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 19V010000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF HANOVER AT 781-924-4200 (LOCATED AT 1877 WASHINGTON ST, HANOVER, MA 02339) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11218534

Incident

May 23, 2018

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V01000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ST JAMES NY MERCEDES-BENZ (630 MIDDLE COUNTRY ROAD, ST JAMES ROAD, ST JAMES, NY 11740) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

NHTSA ID

11217729

Incident

Oct 24, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF CHANDLER (LOCATED AT 7450 W ORCHID LN, CHANDLER, AZ 85226, (480) 470-8687) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11204555

Incident

Dec 1, 2017

TAKATA RECALL HAS NOT BEEN EFFECTED FOR ME. IT'S BEEN SINCE 2016 WHEN I WAS FIRST NOTIFIED OF THE RECALL ON AIRBAGS.

NHTSA ID

11202647

Incident

Jan 1, 2016

2010 MERCEDES BENZ GLK 350. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DEFECTIVE AIRBAG. *SMD *TR

NHTSA ID

10938308

Incident

May 10, 2016

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF GREENSBORO (819 NORWALK ST, GREENSBORO, NC 27407, (336) 856-1552) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11185904

Incident

Mar 1, 2016

I HAVE BEEN GETTING NOTICES REGARDING THIS RECALL SINCE I PURCHASED THIS VEHICLE. I CALL AND CALL AND THEY TELL ME NO REMEDY YET !?!? I HAVE HAD SO MUCH ANXIETY OVER THIS ISSUE.. MYSELF AND MANY OF MY LOVED ONES, INCLUDING MY HUSBAND, PARENTS AND CHILDREN, RIDE IN THIS VEHICLE AND THE WARNINGS I RECEIVE SAY THIS MALFUNCTION MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. AND YET NO REMEDY!!! I DO NOT WANT TO BE WRITING THIS AFTER A FATAL ACCIDENT OCCURS! PLEASE TELL ME HOW YOU ARE GOING TO REMEDY THIS THIS SITUATION AND SOON!!!! I AM HAVING AN EMOTIONALLY DIFFUCULT TIME BEING IN THE VEHICLE AND CANNOT STOP THINKING THAT I AM IN A VEHICLE THAT COULD KILL ME!

NHTSA ID

11182830

Incident

Feb 27, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HUNT VALLEY (9800 YORK RD #2, COCKEYSVILLE, MD 21030, (410) 306-7080) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11181801

Incident

Jan 10, 2016

TAKATA RECALL. I HAVE BEEN WAITING OVER 3 YEARS FOR THE DEFECTIVE AIRBAGS IN MY VEHICLE TO BE REPLACED. THIS IS A RIDICULOUS AMOUNT OF TIME TO WAIT FOR THE REPAIR OF SUCH A DANGEROUS SAFETY PROBLEM. THOUGH TAKATA MADE THE DEFECTIVE AIRBAG, MERCEDES BENZ SOLD THE VEHICLE AND SHOULD BE ACCOUNTABLE FOR REPAIRING THE DEFECT IN A REASONABLE AMOUNT OF TIME. THAT TIME HAS ALREADY PASSED. IN A RECENT LETTER MERCEDES INDICATED THAT "[MY] SAFETY IS OF UTMOST CONCERN TO MERCEDES BENZ". MB SHOULD NOT BE ALLOWED TO SELL ANOTHER NEW VEHICLE IN THE UNITED STATES UNTIL THEY HAVE RELIED THE POTENTIAL DANGEROUS OF ALL DEFECTIVE AIRBAGS INSTALLED IN THEIR VEHICLES.

NHTSA ID

11181137

Incident

Feb 19, 2019

Mileage

50,000 mi

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LAGUNA NIGUEL (1 STAR DR, LAGUNA NIGUEL, CA 92677, (949) 416-2438) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11181102

Incident

Sep 5, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. OURISMAN CHEVROLET OF ROCKVILLE (807 ROCKVILLE PIKE, ROCKVILLE, MD 20852, (301) 637-6496) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11180071

Incident

Jan 10, 2016

TAKATA RECALL NO FIX IN 9 YEARS?

NHTSA ID

11175817

Incident

Feb 9, 2019

"TAKATA RECALL" THE FIRST RECALL FOR THIS VEHICLE #16V081 WAS DATED 02/11/2016. I RECEIVED RECALL NOTICES IN 2016/2017 WHICH I HAVE SINCE DESTROYED THAT SAID PARTS WERE EXPECTED IN 2017. I RECEIVED A 3RD NOTICE IN DEC 2017 STATING I WAS PRIORITY GROUP 4 WITH PARTS EXPECTED IN MAR 2108. THAT WAS FOLLOWED BY ONE IN JAN 2108 CHANGING ME TO PRIORITY GROUP 6 WITH EXPECTED PARTS IN SEPT 2018. TODAY I RECEIVED ANOTHER NOTICE, FEB 2019, CHANGING IT FROM A NHTSA RECALL TO A MBUSA RECALL # 2019010001 - PHASE 4, WITH NO EXPECTED PARTS DATE, BUT THEIR WEBSITE SAYS SEP 2019. THIS RECALL WAS ALMOST 3 YEARS AGO AND MERCEDES BENZ SEEMS TO BE DRAGGING THEIR FEET. WHAT DOES THE GOVERNMENT CONSIDER A "REASONABLE AMOUNT OF TIME"? MERCEDES BENZ IS MAKING AND SELLING CARS EVERYDAY WITH OK AIRBAGS. WHY IS THE GOVERNMENT ALLOWING ME TO DRIVE EVERYDAY WITH A DEFECTIVE AIRBAG THAT MAY CAUSE A DEATH AND ALLOW MERCEDES BENZ TO PUT THIS OFF?.

NHTSA ID

11174379

Incident

Feb 11, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2017. THE DEALER (MERCEDES-BENZ OF MASSAPEQUA, 101 SUNRISE HWY, AMITYVILLE, NY 11701) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11172965

Incident

Jan 1, 2017

TAKATA RECALL I OWN A 2010 MERCEDES GLK 350 AND WAS FIRST NOTIFIED BY MERCEDES BACK IN MAY OF 2016 WITH AN ANTICIPATED REPAIR DATE OF SEPTEMBER 2017. THAT WAS THEN CHANGED TO MARCH 2018 AND THEN SEPTEMBER 2018. THE LATEST INFORMATION NOW STATES SEPTEMBER 2019 AND I HAVE NO FAITH THAT IT WILL BE COMPLETED BY THEN. I FIND THIS DEPLORABLE AND CAN'T BELIEVE THAT THE DEPARTMENT OF TRANSPORTATION ACCEPTS THIS CONTINUOUS PUSHBACK OF REPAIRS

NHTSA ID

11156957

Incident

Aug 12, 2018