RoadVitals

2010 Mercedes-Benz Sprinter

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 18, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2010 Mercedes-Benz Sprinter, most frequently naming the brakes, driver assistance and steering categories. 16 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes125.0%
  • Driver assistance125.0%
  • Steering125.0%
  • Suspension125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistance
Filed Apr 18, 2014

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING WHILE TRAVELING AT UNKNOWN SPEEDS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 57,000.

NHTSA ID
10583490
Incident
Feb 12, 2014
Mileage
47,000 mi
BrakesSteeringSuspension
Filed Jul 3, 2013

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS 48,583.

NHTSA ID
10523063
Incident
Jun 27, 2013
Mileage
48,570 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

Sprinter Weekly

EQUIPMENT

Status of Parts Ordering - Sprinter

Sprinter Weekly

EQUIPMENT

Status of Parts Ordering - Sprinter

Sprinter Weekly

EQUIPMENT

Status of Parts Ordering - Sprinter

Sprinter Weekly

EQUIPMENT

Status of Parts Ordering - Sprinter

Sprinter Weekly

EQUIPMENT

Status of Parts Ordering - Sprinter

Sprinter Weekly

EQUIPMENT

Status of Parts Ordering - Sprinter

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercedes-Benz Sprinter by model year
YearComplaintsRecallsInvestigationsIssue Index
2011200—
2010Viewing200—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.