2004 Mercury Monterey Brakes Problems

The contact owns a 2004 Mercury Monterey. The contact stated while driving approximately 60 MPH, the brake pedal was depressed however, the vehicle failed to respond, and the vehicle continued to accelerate. The driver manually shifted gears to slow the vehicle. The vehicle was taken to the local dealer and the contact was informed that the return spring part was no longer being produced. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 184,000.

NHTSA ID

11432162

Incident

Sep 1, 2021

Mileage

184,000 mi

BRAKE PRESSURE SWITCH TRIGGERS TRACTION CONTROL OFF LIGHT, AND CRUISE CONTROL WILL NO LONGER WORK. *TR

NHTSA ID

10572793

Incident

Sep 13, 2013

Mileage

100,100 mi

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE ABRUPTLY STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRACTION CONTROL HAD ENGAGED IMPROPERLY. THE CONTACT STATED THAT VEHICLE WAS NOT REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,200.

NHTSA ID

10569046

Incident

Nov 20, 2008

Mileage

58,200 mi

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE, HYDRAULIC CONTROL UNIT, AND THE PSI SWITCH NEEDED TO BE REPLACED. ON A SECOND OCCASION, THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT ON BOTH DIAGNOSTIC OCCASIONS, A TECHNICIAN ADVISED THAT THE ANTI LOCK BRAKES MAY NOT FUNCTION WHICH WAS A SAFETY CONCERN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 102,454.

NHTSA ID

10550352

Incident

Oct 17, 2013

Mileage

102,454 mi

2004 MERCURY MONTEREY WITH MULTIPLE PROBLEMS. CONSUMER STATES THAT THERE WERE PROBLEMS WITH THE WINDOWS NOT FUNCTIONING AND BRAKE PROBLEMS. *KB THE LAST TIME THE WINDOW MALFUNCTIONED, A NEW WINDOW MOTOR HAD TO BE INSTALLED. IT WAS DISCOVERED THAT THE REAR CALIPERS HAD BECAME STUCK AND RUINED THE BRAKE PADS. *JB

NHTSA ID

10212807

Incident

Sep 2, 2005

Mileage

36,000 mi

VEHICLE HAS 35,000 MILES. HEARD A GRINDING TYPE NOISE IN THE BRAKES. TOOK TO THE DEALER WHO SAID THAT THE BRAKE PADS WHERE WORN, THE ROTORS NEEDED TO BE TURNED, THE CALIPER AND BRAKE BOOSTER WERE BAD. THE CALIPER WAS REPLACED UNDER WARRANTY. INSTEAD OF REPLACING THE BRAKE BOOSTER AS A WARRANTY ITEM AS WE WERE ORIGINALLY TOLD, THEY LUBED A BUSHING AND SAID IF WE HAVE ANY FURTHER PROBLEMS, THEN THEY WOULD REPLACE IT. BRAKE AND ROTORS WERE AT MY EXPENSE. I ALSO FOUND IT STRANGE THAT WHEN I TOOK MY VEHICLE IN FOR ITS 30,000 MILE SERVICING, NO ONE NOTED ANY SIGNIFICANT WEAR IN THE BRAKES, BUT 5,000 MILES LATER ALL OF THIS FELL APART. AT 35,000 THERE SHOULD NOT HAVE BEEN THIS TYPE OF PROBLEM. CONSIDERING THERE IS ANOTHER COMPLAINT ON RECORD FOR THE SAME THING, THERE SEEMS TO BE SOME SORT OF PROBLEM WITH THESE COMPONENTS. *TR

NHTSA ID

10196472

Incident

Jul 6, 2007

Mileage

35,000 mi

AT 42000 MILES, I HEARD GRINDING IN THE REAR BRAKES. I TOOK IT IN TO HAVE IT LOOKED AT. I WAS SHOWN THAT THE DRIVER REAR BRAKES PADS WERE COMPLETELY GROUND INTO THE ROTOR. THE PASSENGER REAR BRAKES WERE ALMOST AS WORN. ROTOR NEEDED TO BE REPLACED IN THE REAR. THE FRONT BRAKES LOOK GREAT, AS IF THEY WERE NOT USED. I THEN HAD IT TAKEN IN FOR A SECOND OPINION. IT SEEMS THAT FOR HALF THE COST, I COULD GET THE BRAKES DONE WITH NEW CALIPERS THAT HAD GONE BAD. THIS IS A DEFINITE SAFETY ISSUE. AT THE MILEAGE ON THE VAN, THE CALIPERS, BRAKES, AND ROTORS SHOULD NOT HAVE HAD TO BE REPLACED. I KEEP WONDERING IF IT HAS TO DO WITH THE PROBLEM OF ABOUT 50 TO 55 MPH THE VAN SEEMS TO ACT UP. IT IS LIKE I AM SLIDING ON ICE OR HYDROPLANING. WITH ALL THE OTHER PROBLEMS THIS VAN HAS HAD, I CAN ONLY IMAGINE WHAT IS NEXT. *JB

NHTSA ID

10158272

Incident

May 5, 2006

Mileage

43,000 mi

I AM IN POSSESSION OF A MERCURY MONTERY 2004 PURCHASED NEW AUGUST 2004. WHEN THIS VEHICLE HAD 4000 MILES AND DURING THE FIRST LENGHTHY HIGHWAY TRIP IN MARCH 2005, I BECAME AWARE OF PULSATING BRAKES BEGINNING AT A SPEED OF 50MPH AND HIGHER. THIS PULSATING MADE ME UNABLE TO SAFELY BRAKE AT A SPEED OF OVER 50MPH. I RETURNED THE CAR TO THE MERCURY DEALER IN APRIL WHERE THE CAR WAS PURCHASED AND WAS INFORMED THAT FORD WAS AWARE OF THIS PROBLEM WITH THIS PARTICULAR VEHICLE AND DID NOT HAVE A SOLUTION. IT WAS THEN SUGGESTED TO ME THAT I HAVE THEM TURN THE ROTORS AND SEE IF THAT WOULD HELP. DUE TO NEWNESS OF THE VEHICLE, LOW MILEAGE OF THE CAR AND THE FACT THAT FORD WAS AWARE OF THIS PROBLEM, I EXPECT THEM TO REPLACE THE ROTORS, (IF INDEED FORD BELIEVES THE ROTORS ARE THE PROBLEM) NOT TURN THEM IN HOPES THAT WILL RESOLVE THE PROBLEM. I REFUSED TO AGREE TO HAVING THE ROTORS TURNED AND WAS TOLD TO CONTINUE TO BRING THE CAR IN AND MAYBE THE DEALERSHIP WILL HAVE RECEIVED SOMETHING FROM FORD CONCERNING A SOLUTION OR RECALL. I THEN RETURNED THE CAR TO THE DEALERSHIP MAY 26 AND AGAIN ASKED THAT THE BRAKES BE LOOKED AT FOR THE SAME PROBLEM. I WAS AGAIN ADVISED TO TURN THE ROTORS. I CONTINUE TO BELIEVE FORD SHOULD AUTHORIZE REPLACEMENT. IT IS A FACT THAT IF THE ROTORS ARE TURNED AT NOW 9700 MILES, I WILL NOT HAVE THE OPTION OF TURNING THE ROTORS AT THE TIME OF NORMAL WEAR WHICH WOULD BE AT APPROXIMATELY 40,000. I WOULD THEN HAVE TO REPLACE THE ROTORS AT MY OWN EXPENSE AS THE CAR WILL BE OUT OF WARRANTY. I THEN CALLED FORD MOTOR COMPANY AND WAS TOLD THEY WOULD NOT AUTHORIZE REPLACEMENTS OF THE ROTORS, ONLY TURNING. I FEEL THE PULSATING BRAKES ARE A SAFELY ISSUE WHEN ATTEMPTING TO STOP THIS VEHICLE AT SPEEDS OF OVER 50MPH AND THAT FORD IS NOT ADDRESSING THIS IN THE BEST INTERESTS OF ITS CUSTOMERS.

NHTSA ID

10122350

Incident

May 25, 2005

Mileage

4,000 mi