2004 Mercury Monterey Fuel system Problems

WELL I DIDNT KNOW HOW TO GO ABOUT THIS BUT AROUND AUGUST 2020 MY GRANDSON JUST GOT OUT OF KNEE SURGERY WE WAS DRIVING UP TO LIMESTONE NEW YORK WHEN ALL OF A SUDDEN MY VEHICLE STARTED SMOKING AND IT STOPPED MOVING SO I COSTED OFF THE ROAD WE WAS ON THE HIGHWAY WHEN IT HAPPENED SO WE SAT THERE AND THERE WAS ALOT OF TRANSMISSION FLUID EVERYWHERE SO A MAN STOPPED TOOK MY BOYFRIEND TO A STORE TO GET TRANSMISSION FLUID WHILE ME MY DAUGHTER N GRANDSON WAITED IN THE VEHICLE HE PUTS THE FLUID IN WE GOT IT TO MOVE TO THE NEXT EXIT WHERE THE FLUID JUST KEPT DRAINED OUT SO WE HAD TO SIT THERE AND WAIT FOR A RIDE AND A TOW WHICH THE PPL PICKED US UP AND BROUGHT US HOME THE NEXT DAY MY BF RENTED A CAR DOLLY AND WE RAN BACK UP TO GRAB AND TOW IT BACK TO MY PLACE AND IT HAS BEEN SITTING HERE EVER SINCE CAN SOMEONE HELP PLEASE I NEED MY VEHICLE FIXED I DON'T KNOW WHAT HAPPENED TO IT IT WAS DRIVING FINE AND ALL OF A SUDDEN IT JUST COMPLETELY STOPPED

NHTSA ID

11377203

Incident

Aug 27, 2020

Mileage

180,000 mi

THE VEHICLE STALLED ON ME THIS MORNING AS I WAS DRIVING TO WORK ON A BUSY STREET. I ATTEMPTED TO CRANK IT BACK UP BUT THE OIL LIGHT AS WELL AS THE BATTERY LIGHT CAME ON AND THE CHECK ENGINE LIGHT STAYED ON. I LEFT THE VEHICLE ON THE SIDE OF THE ROAD FOR 8 HRS, WHEN I RETURNED I WAS ABLE TO DRIVE IT FOR APPROX. 15 MILES AND IT STALLED AGAIN ONCE I MADE IT TO MY DESTINATION. VEHICLE ALSO BACKFIRES NOW AND HAS A VERY STRONG GAS SMELL COMING FROM IT. STARTED STALLING AFTER I DROVE THROUGH STANDING WATER PUDDLES ON THE ROAD.

NHTSA ID

10786175

Incident

Oct 26, 2015

Mileage

185,467 mi

SPOUSE [XXX] WAS DRIVING THE FAMILY AND ME OUT TO DINNER ON MAY 9, 2014 FOR MOTHER'S DAY.THE GAS TANK WAS ON ONE-FOURTH A TANK SO BEFORE ON TO THE EXPRESSWAY WE STOP TO GET SOME GAS. [XXX] MADE A STATEMENT HE SAID, "HE SAID THE GAS HAND STILL HASN'T MOVED MUCH AFTER WE PUT $40.00 TOGETHER OF GAS IN THE VAN. WE PUT GAS IN THE VAN AT THE GAS STATION AT 63RD AND CALIFORNIA. AFTER GETTING GAS WE PROCEED TOWARD WESTERN AVE. ON WESTER AVE. [XXX] DROVE FROM71ST AND WESTERN TO 111 & WESTERN WHEN WE SMELLED SOMETHING BURNING. WE THOUGHT THE SMELL WAS COMING FROM A VEHICLE ON THE SIDE OF US. WE MADE NO BIG DEAL ABOUT IT UNTIL THE VAN BEGIN TO SMOKE TREMENDOUS. [XXX] STOP THE CAR AN PULLED OVER. THE SMOKE INCREASED IN FRONT OF THE CAR ON THE DRIVERS AS [XXX] STOOD THERE TRYING TO UNDERSTAND WHAT WAS GOING ON, I SAW A BLAZE OF FIRE. I BEGIN SCREAMING THE VAN IS ON FIRE, THE VAN IS ON FIRE. I JUMP OUT OF THE VEHICLE THE BLAZE GOT LARGER. MY DAUGHTER AND MY BROTHER-IN-LAW WHO IS MENTALLY CHALLENGED WAS IN THE SECOND ROW OF SEATS BUCKLED UP. I GOT BACK IN THE CAR TO TURN ON THE EMERGENCY SIGNAL TO LET THE OTHER DRIVERS KNOW THAT WE NEEDED HELP. I YELLED AT MY FAMILY ON THE SECOND ROW AGAIN, GET OUT THE VAN THE VAN IS ON FIRE. THEY BEHAVE AS IF THEY COULD NOT HEAR ME OR UNDERSTAND WHAT I WA SAYING. SO, I BEGIN TO BANG ON THE WINDOW GET OUT GET OUT THE VAN IS ON FIRE.AFTER THE VAN WAS FULL BLAZED AND THE EMERGENCY WAS ON THE BANGING GOT THEM OUT. THERE WAS REDDISH BROWN LIQUID ALL IN THE SURROUNDING AREA WHERE THE VAN WAS PARK. MY HUSBAND AND I BOTH CALLED THE POLICE DEPARTMENT BUT THE FIRE DEPARTMENT CAME WITH TWO TOW TRUCKS. I GOT MY FAMILY TO SAFETY ON THE OTHER SIDE OF THE TRAIN TRACKS BY 111 & MARSHFIELD WHILE [XXX] TALKED TO FIRE FIGHTERS AND THE TOW MEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10587960

Incident

May 9, 2014

Mileage

102,454 mi

IN EARLY 2012 BOTH BRAKE LIGHTS ON DASH WOULD COME ON SPORADICALLY WHILE DRIVING.THEN CAME ON MORE FREQUENTLY. SOON THE BATTERY LIGHT STARTED TO COME ON AT STOPS OR LOW IDLES. 8/2012 DEALER COULD NOT REPRODUCE THE BRAKE LIGHTS COMING ON, BUT REPLACED ALTERNATOR. 11/2012 STILL PROBLEM WITH BRAKE LIGHTS ON THE DASH COMING ON NOW PLUS THE CHECK ENGINE LIGHT. VEHICLE SPUTTERING AND STALLING (COULD NOT STOP WITHOUT VEHICLE TOTALLY STALLING AND HAD TO HAVE FOOT ON GAS AT ALL TIME, EVEN WHEN BRAKING, OR WOULD STALL.) 2ND DEALER STILL COULD NOT VERIFY THE DASH BRAKE LIGHTS BUT RESEALED CONNECTOR, REPLACED SPARK PLUGS, CLEAN MASS AIRFLOW, RESET KAM, REPLACED HEATED PCV HOSE. COULD DRIVE VEHICLE BUT BRAKE LIGHTS WERE BOTH STILL SPORADICALLY COMING ON WHILE DRIVING. 7/2013 STILL HAVING PROBLEMS WITH BOTH DASH BRAKE LIGHTS COMING ON ONLY NOW THE RADIO DIES WHEN THEY COME ON, WHEN THEY GO OFF, THE RADIO COMES BACK ON. IF THE RADIO DIDN'T GO OFF, SOMETIMES SHUTTING IT OFF WOULD RESULT IN THE BRAKE LIGHTS GOING OFF. DEALER STILL UNABLE TO VERIFY. THIS PROGRESSED TO THE BATTERY LIGHT COMING ON SPORADICALLY (AROUND TIME BRAKE LIGHTS WOULD COME ON) AND USUALLY GOING OFF IF THE AC WAS TURNED UP ON HIGH. THE VEHICLE ALSO STARTED TO LOSE POWER WHEN PASSING, FELT LIKE A DOWN SHIFT. THE DASH LIGHT ISSUE OCCURS DAILY, BUT THERE IS NO PATTERN. IT CAN BE WET, DRY, HOT, COLD, AFTER 5 MILES, AFTER 30 MILE, SIDE STREETS, EXPRESSWAY, MORNING, EVENING THERE IS NO CONSTANT. 10/2013 VEHICLE BACK AT DEALER SINCE THE PROBLEM HAPPENS EVERY DAY. THEY CAN'T REPRODUCE. ONLY CODE THEY GET IS THE ALTERNATOR, WHICH WAS REPLACED LAST YEAR AND DIDN'T HELP THE PROBLEM. THEY HAVE RESEALED THE CPU AND THAT DOESN'T HELP.THIS VEHICLE HAS BEEN PLAGUED BY ELECTRICAL PROBLEMS SINCE DAY ONE (HEATER, SEAT HEATER, CIGARETTE LIGHTERS, DOOR LOCKS ETC) CONCERNED ELECTRICAL ISSUES COULD RESULT IN LOSS OF POWER OR FIRE. *TR

NHTSA ID

10549811

Incident

Jul 10, 2012

Mileage

118,000 mi

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND TURNED THE VEHICLE OFF. WHEN THE VEHICLE WAS RESTARTED, IT FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION AND THEY CONFIRMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10520118

Incident

Nov 9, 2011

Mileage

64,000 mi

I PURCHASED THIS VAN FROM A ONE OWNER ELDERLY COUPLE-AT THE TIME OF PURCHASE HAD 47,000 MILES ON IT. WORKED GREAT FOR FIRST 8 MONTHS THEN THE PROBLEMS STARTED. HAD TO REPLACE SPARK PLUGS THEN COIL ASSEMBLY, THEN FUEL INJECTORS, VALUE EXHAUST GAS, RECALL OF THE TORQUE CONVERTOR(DEALERSHIP HAD MY VAN 3 DAYS SHY OF 1 MONTH) ABS SENSOR REPLACED, REPLACED CALLOPSED PCV HOSE, WATER IN THE COMPUTER MODELE THIS HAD TO BE CLEANED OUT. VAN WAS IN AND OUT OF THE SHOP 8 OF 12 MONTHS IN THE YEAR 2012. I HAD THE VAN BACK FOR NOT EVEN 2 MONTHS AND IT STARTED RUNNING ROUGH AND IDLING HIGH AGAIN THE ENGINE LIGHT BLINKING. I REALLY NEED SOME HELP WITH THIS-BECAUSE THE DEALERSHIP I HAVE BEEN TAKEN IT TOO CANNOT SEEM TO GET IT FIXED!!! I HAVE SPENT WAY TO MUCH MONEY ON A VECHILE THAT DOES NOT WORK!!! *TR

NHTSA ID

10499571

Incident

Feb 16, 2012

Mileage

65,238 mi

WE BOUGHT THIS VEHICLE ON SEP 2011. DURING THE FIRST REFUELING GAS STARTED SPILL OVER AS I REFUELED. THIS HAPPENS EVERY TIME I REFUEL. I RECENTLY DISCOVERED THAT I CAN REFUEL VERY SLOW AND NO SPILL WILL OCCUR. THIS IS NICE, BUT IT TAKES ABOUT 20 - 25 MINUTES TO REFUEL. *TR

NHTSA ID

10464767

Incident

Sep 9, 2011

Mileage

53,504 mi

VEHICLE STALLS LEAVING FAMILY STRANDED IN TRAFFIC (NUMEROUS EVENTS). DEALER TESTED AND REPLACED FUEL RAIL PRESSURE SENSOR AND VEHICLE WAS DRIVEN HOME, APPROX 8 MILES. VEHICLE FAILED TO START FOLLOWING MORNING. BASED ON ARTICLES AND TESTING PROCEDURES FOUND ONLINE, OWNER REPLACED CRANKSHAFT POSITION SENSOR, VEHICLE STARTED AND RAN FOR ABOUT 5 MIN. ENGINE DIED AND PRODUCED ERROR CODE P0320. EVIDENCE OF WATER HAS BEEN DETECTED IN THE PCM CONNECTOR AND FAULT HAS NOT YET BEEN CORRECTED. OTHER ITEMS REPLACED ON VEHICLE; TRANSMISSION, EGR, FUEL FILTER, PLUG WIRES AND PLUGS.

NHTSA ID

10454084

Incident

Mar 21, 2012

Mileage

162,000 mi

WHILE DRIVING DOWN THE ROAD, THE ENGINE DIED WITHOUT WARNING, NO POWER. IT HAD NO POWER STEERING, IT HAD SHUT OFF COMPLETELY. IT WAS HARD TO RESTART AND THEN AFTER GOING AGAIN IT DIED AGAIN AS I WAS TRYING TO PULL OVER. *TR

NHTSA ID

10434426

Incident

Nov 5, 2011

Mileage

89,251 mi

2004 MERCURY MONTEREY CAUGHT A FIRE. CONSUMER STATES THAT THE FIRE STARTED WHILE THE ENGINE WAS COLD AND WANTS AN EXPLANATION WHY. *NJ THE CONSUMER FIRST THOUGHT THAT A LIQUID HAD BEEN POURED OVER THE VEHICLE. HOWEVER, THE CONSUMER WAS INFORMED THAT THERE WAS ENOUGH FUEL UNDER PRESSURE TO EXPLODED INTO FLAMES 5 FEET HIGH AND ENOUGH PRESSURE TO COAT THE HOOD WITH FUEL. *JB

NHTSA ID

10238288

Incident

Jul 22, 2007