2004 Mercury Monterey Problems

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. IN ADDITION, THE VEHICLE FAILED TO SWITCH INTO THE PARK POSITION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE FAILURE MILEAGE WAS 105,000.

MY 2004 MERCURY MONTEREY HAD A RECALL JOB DONE ON THE TRANSMISSION REPLACING THE TORQUE CONVERTER APPROXIMATELY TWO MONTHS AGO. I WAS DRIVING HOME FROM CHURCH TODAY, AND THE TRANSMISSION STOPPED WORKING. MY FAMILY ENDED UP STRANDED. IT WAS LUCKY FOR US THAT THE STREET WASN'T BUSY SO THAT WE DIDN'T HAVE AN ACCIDENT. *TR THE CONSUMER WAS INFORMED THE PROBLEM WAS COMPLETELY UNRELATED FROM THE PREVIOUS TRANSMISSION REPAIR. UPDATED 04/01/13

The contact owns a 2004 Mercury Monterey. The contact stated that while driving through a drive thru, the vehicle independently shifted into neutral and was unable to shift into the intended gear. The automatic transmission warning light illuminated. The vehicle was towed to the residence. A dealer was contacted back in 2012 who confirmed that the VIN was included in NHTSA Campaign Number: 12V006000 (Power Train); however, parts were not available. The contact called that same dealer in 2015 who confirmed that parts were available for the recall repair however, there was no available appointment and advised the contact to bring in the vehicle to be repaired only if a failure was experienced. The vehicle was not repaired. After the most recent failure, the contact called the same dealer and was informed that the system was indicating that the recall repair was completed; however, the vehicle was never scheduled for the recall repair. The contact confirmed that the recall repair was not performed. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,000.

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 45 MPH, THE VEHICLE STALLED UPON DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. DUE TO THE FAILURE, THE VEHICLE WAS INITIALLY TOWED TO AN INDEPENDENT MECHANIC AND THEN TO NEWTON FORD SOUTH (2010 N MAIN ST, SHELBYVILLE, TN 37160) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

LOWER CONTROL BOLT THAT MOUNTED TO SUBFRAME RUSTED THREW FRAME . IF NOT CAUGHT ON TIME THE TIRE WOULD SEPERATE I TOOK THE VECHICLE TO A WEDLER FOR TEMPERARY REPAIR. BUT UNFORTANLEY THE DESIGN ON THE SUBFRAME HAS HOLES SO IT ALLOWS WATER TO ENTER AND CAUSE FRAME TO RUST! ALERT WHEN BRAKING YOU MAY EXPERIENCE CLUNKING THAT IS THE LOWER CONTROL ARM BOLT BROKEN. VERY DANGEROUS. I HAVE VECHICLE WITH PHYSICAL PROOF OF RUSTED FRAME IF NEEDED I CAN TAKE PICTURES WHEN THE TIME COMES.

BOTH INTER AND OUTER SIDE PANEL IS RUSTED OUT, THAT CAN CAUSED TIRE TO BLOW OUT

CORROSION OF THIRD ROW SEAT ATTACHMENT. ON 23 JUNE 2016, REMOVED INTERIOR PANEL TO SERVICE AUXILIARY A/C UNIT AND DISCOVERED SEVERELY RUSTED AREA AROUND THE THIRD-ROW SEAT ATTACHMENT. BOTH LEFT AND RIGHT SIDES OF THE VEHICLE ARE RUSTED; THE LEFT SIDE IS MUCH WORSE THAN THE RIGHT SIDE AT THIS TIME. CONTACTED LOCAL DEALER AND THEIR REPRESENTATIVE BODY SHOP; BOTH REFUSED TO REPAIR THE PROBLEM DUE TO POTENTIAL LIABILITY ISSUES. WAS REFERRED TO FORD CUSTOMER RELATIONSHIP SERVICE. THEY NOTED THERE ARE NO ACTIVE RECALLS FOR MY VEHICLE - AND SINCE I AM NOT IN A "HIGH CORROSION" STATE, RECALL 13S01 DOES NOT APPLY (NHTSA CAMPAIGN NUMBER 13V081000). HAVE ATTACHED PICTURES OF THE AFFECTED AREAS. AM TRYING TO DETERMINE WHAT RESOURCES ARE AVAILABLE TO REPAIR THIS PROBLEM IF THE DEALER AND THEIR REPRESENTATIVE BODY SHOP REFUSE TO APPROACH IT.

THERE IS A RECALL ON MERCURY MONTEREY 2004 VEHICLES TO REPLACE THE SEAT ANCHOR MECHANISM ON THE THIRD ROW SEAT DUE TO CORROSION. NHTSA CAMPAIGN NUMBER 13V081000. MY VEHICLE IS NOT PART OF THIS RECALL BY VIN NUMBER BUT MY VEHICLE'S SEAT ANCHOR MECHANISM HAS BECOME DISLODGED FROM THE WHEEL WELL AND MOVES FREELY CAUSING MY THIRD ROW SEAT NOT TO LATCH IN PLACE PROPERLY. I AM ASKING FOR AN INVESTIGATION TO BE STARTED INTO OTHER MERCURY MONTEREY 2004 VEHICLES OUTSIDE OF THIS RECALL NOTICE TO DETERMINE IF THEY NEED TO BE INCLUDED ON THIS RECALL. MY VEHICLE IS CURRENTLY REGISTERED IN VIRGINIA WHICH IS NOT LISTED ON THE RECALL BUT FOR THE FIRST 6+ YEARS OF ITS LIFE WAS LOCATED IN NORTHERN VIRGINIA AND DRIVEN ON DISTRICT OF COLUMBIA ROADS WHICH IS PART OF THE RECALL NOTICE. I BELIEVE VIRGINIA SHOULD BE ADDED TO THE LIST OF STATES IN WHICH THIS RECALL SHOULD APPLY.

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS AND INDEPENDENT MECHANICS WHO WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

The contact owns a 2004 Mercury Monterey. The contact stated while driving approximately 60 MPH, the brake pedal was depressed however, the vehicle failed to respond, and the vehicle continued to accelerate. The driver manually shifted gears to slow the vehicle. The vehicle was taken to the local dealer and the contact was informed that the return spring part was no longer being produced. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 184,000.

TL* THE CONTACT OWNED A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHEN THE GEAR SHIFTER WAS PLACED INTO THE REVERSE POSITION AND BACKING OUT OF A PARKING SPACE, THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO A FENCE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO A BODY SHOP. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Odometer Fraud. The contact purchased a 2004 Mercury Monterey. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 223,476 and at the time of registration, it was discovered that the mileage was 361,749.

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE ECM MODULE WAS REPLACED BY THE CONTACT. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE POWER TRAIN WARNING LIGHT ILLUMINATED INTERMITTENTLY AND OTHER UNKNOWN ELECTRICAL FAILURES OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

WELL I DIDNT KNOW HOW TO GO ABOUT THIS BUT AROUND AUGUST 2020 MY GRANDSON JUST GOT OUT OF KNEE SURGERY WE WAS DRIVING UP TO LIMESTONE NEW YORK WHEN ALL OF A SUDDEN MY VEHICLE STARTED SMOKING AND IT STOPPED MOVING SO I COSTED OFF THE ROAD WE WAS ON THE HIGHWAY WHEN IT HAPPENED SO WE SAT THERE AND THERE WAS ALOT OF TRANSMISSION FLUID EVERYWHERE SO A MAN STOPPED TOOK MY BOYFRIEND TO A STORE TO GET TRANSMISSION FLUID WHILE ME MY DAUGHTER N GRANDSON WAITED IN THE VEHICLE HE PUTS THE FLUID IN WE GOT IT TO MOVE TO THE NEXT EXIT WHERE THE FLUID JUST KEPT DRAINED OUT SO WE HAD TO SIT THERE AND WAIT FOR A RIDE AND A TOW WHICH THE PPL PICKED US UP AND BROUGHT US HOME THE NEXT DAY MY BF RENTED A CAR DOLLY AND WE RAN BACK UP TO GRAB AND TOW IT BACK TO MY PLACE AND IT HAS BEEN SITTING HERE EVER SINCE CAN SOMEONE HELP PLEASE I NEED MY VEHICLE FIXED I DON'T KNOW WHAT HAPPENED TO IT IT WAS DRIVING FINE AND ALL OF A SUDDEN IT JUST COMPLETELY STOPPED

THE VEHICLE STALLED ON ME THIS MORNING AS I WAS DRIVING TO WORK ON A BUSY STREET. I ATTEMPTED TO CRANK IT BACK UP BUT THE OIL LIGHT AS WELL AS THE BATTERY LIGHT CAME ON AND THE CHECK ENGINE LIGHT STAYED ON. I LEFT THE VEHICLE ON THE SIDE OF THE ROAD FOR 8 HRS, WHEN I RETURNED I WAS ABLE TO DRIVE IT FOR APPROX. 15 MILES AND IT STALLED AGAIN ONCE I MADE IT TO MY DESTINATION. VEHICLE ALSO BACKFIRES NOW AND HAS A VERY STRONG GAS SMELL COMING FROM IT. STARTED STALLING AFTER I DROVE THROUGH STANDING WATER PUDDLES ON THE ROAD.

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 15 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING ABILITY BECAME VERY HARD. THE FAILURE BEGAN TWENTY DAYS AGO AND WORSENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,320. THE VIN WAS INVALID. CONTACT REPORTS THAT STEERING BALLJOINT WAS HEAVILY AND CORRODED AND HAD TO BE REPLACED. *TT

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LEAK IN THE VEHICLE THAT CAUSED A BURNING ODOR. IN ADDITION, THE STEERING WHEEL SQUEALED WHEN TURNING LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO BE REPAIRED AT STIVERS FORD LINCOLN IN WAUKEE, IOWA. THE DIAGNOSIS WAS NOT CONFIRMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V457000 (STEERING). THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

The contact owns a 2004 Mercury Monterey. The contact stated while driving approximately 60 MPH, the brake pedal was depressed however, the vehicle failed to respond, and the vehicle continued to accelerate. The driver manually shifted gears to slow the vehicle. The vehicle was taken to the local dealer and the contact was informed that the return spring part was no longer being produced. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 184,000.

BRAKE PRESSURE SWITCH TRIGGERS TRACTION CONTROL OFF LIGHT, AND CRUISE CONTROL WILL NO LONGER WORK. *TR

THURSDAY MAY 23 2019. DRIVING DOWN THE ROAD AND MY VAN JUST CUT OFF. I WAS ABLE TO RESTART THE VAN AND GET INTO A PARKING LOT. I SAT FOR A BIT AND TRIED IT AGAIN. IT STARTED. BUT I HAD NO POWER TO GO FORWARD OR REVERSE THE TRANSMISSION WAS JUST GONE. ABSOLUTELY NO WARNING OR ANYTHING LIKE THIS HAD HAPPENED. NO SERVICE ENGINE LIGHT .. I WAS ON A CITY STREET. I HAD JUST PULLED FORWARD FROM WAITING FOR A RED LIGHT.

I HAVE A 2004 MERCURY MONTEREY (SAME AS THE FORD WINDSTAR). I TOOK IT TO MY MECHANIC TO HAVE A TUNE UP DONE, AND TOLD ME MY FRONT SUB FRAME IS RUSTED THROUGH AND THE VAN IS UNSAFE TO DRIVE. FORD ISSUED A RECALL ON THE WINDSTARS('99-'03) AND EVEN OFFERED A BUY BACK, BECAUSE THE FRAMES WERE BAD. WHEN I CALLED FORD TO SEE WHAT COULD BE DONE TO FIX THIS, HE SAID NOTHING. THERE WAS NEVER A RECALL FOR MY VAN, SO THEY WONT DO ANYTHING ABOUT IT. *TR

WHEN MY 10 YEAR OLD SON WAS GETTING IN THE CAR TODAY HE NOTICED THAT THE 3RD ROW SEAT WAS WOBBLY AND MOVING AROUND. WE SAW THAT THE LATCH THAT HOLDS THE SEAT IN PLACE WAS NO LONGER THERE! IN ITS PLACE WAS A HOLE TO THE OUTSIDE OF THE CAR. I LOOKED IN THE DRIVERS-SIDE REAR WHEEL WELL AND SAW THAT THE ENTIRE LATCH ANCHOR PLATE HAD RUSTED COMPLETELY OFF! THANKFULLY I NOTICED THIS BEFORE WE GOT ON THE ROAD BECAUSE THE ANCHOR PLATE WAS LAYING LODGED BETWEEN THE WHEEL AND THE BODY OF THE CAR - WHO KNOWS WHAT TYPE OF ACCIDENT OR FURTHER DAMAGE COULD HAVE OCCURRED TO OUR OWN VEHICLE OR TO OTHERS WHO COULD HAVE BEEN IN THE PATH OF THE FALLING, DETACHED PLATE. I HAVE 3 CHILDREN AND CAN NO LONGER DRIVE MY VAN SINCE THE REAR SEAT IS NOT FULLY ATTACHED TO THE VEHICLE AND MY CHILDREN ARE TOO YOUNG TO RIDE IN THE FRONT SEAT - NOT TO MENTION THE LARGE, GAPING HOLE IN MY CAR. IT APPEARS THAT THE PASSENGER-SIDE PLATE IS RUSTING THROUGH AS WELL. THIS IS A 2004 AND SHOULD NOT BE HAVING SUCH SEVERE RUST ISSUES THAT ENTIRE PIECES OF THE BODY ARE FALLING OFF. *TR

ON JUNE 17, 2012 MY SON WENT TO SIT IN THE REAR SEAT AND THE SEAT DROPPED. THEN WE HEARD A NOISE FROM THAT SAME WHEEL. I TOOK IT TO OUR MECHANIC THE NEXT DAY AND THEY SAID THAT THE LATCH FOR THE REAR SEAT AND FLOOR HAS RUSTED THROUGH AND CAUSING THE FLOOR TO FALL ON THE TIRE WHICH NOW HAS A BIG CHUNK OUT OF IT. HE SAID THAT WE SHOULD NO LONGER USE THE REAR SEATS. HE SAID THAT WITH THE PROGRESSION THAT RUST MOVES THAT WE WILL ONLY BE ABLE TO USE THIS VAN FOR MAYBE ANOTHER YEAR. THIS VAN IS ONLY 8 YEARS OLDS AND HAS SERIOUS INTERIOR RUST ISSUES. I WOULD ONLY THINK THAT THIS IS A SAFETY ISSUE SINCE WE CAN NO LONGER SAFELY PUT ANYONE IN THE REAR SEATS AND WHEN THIS HAPPENED IT COULD HAVE CAUSED A TIRE TO BLOW OUT. *TR

TL*THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT NOTICED THAT THE FRONT END OF THE VEHICLE WAS MAKING NOISE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE FRONT WHEEL HUB ASSEMBLY WAS DEFECTIVE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 04V446000 (WHEELS: CAP/COVER/HUB). THE DEALER REPLACED THE LEFT FRONT HUB BEARING UNDER THE WARRANTY. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT; THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE ADDITIONAL REPAIRS AS THE VEHCIEL WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. THE CURRENT MILEAGE WAS 63,057.

I HAVE A 2004 MERCURY MONTEREY PREMIERE MINIVAN AND THE TIRES ARE GOODYEAR INTEGRITY P235/60R16'S . THE FRONT TIRES ALWAYS WORE OUT AROUND 10,000~12,000 MILES. SEND BACK TO DEALER TO CHECK. THEY SAID NOTHING WRONG WITH THE SUSPENSION AND THEY CAN NOT HELP ME TO REPLACE THE TIRES EVEN MY CAR STILL UNDER WARRANTY AND GOOD YEAR ALSO WILL NOT TO HELP ME. BOTH SIDE WILL NOT TO TAKE CARE OF IT AND I HAVE TO REPLACE NEW TIRES EVERY YEAR. WHAT CAN I DO? *TR

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

ON THURSDAY, AUGUST 12, 2010, APPROX. 6;15PM, MY SON AND I WERE PARKED IN A PARKING LOT PREPARING TO ENTER MY SONS TAE KWON DO CLASS. WE ARRIVED A BIT EARLY SO DECIDED TO SIT IN THE VAN FOR APPROX. 5 MINUTES. THE DRIVER AND PASSENGER WINDOWS WERE PARTIALLY ROLLED DOWN AS WE WAITED. WHEN IT WAS TIME TO GO TO CLASS, MY SON APPROACHED THE REAR OF THE VAN TO RETRIEVE HIS DUFFEL BAG, AS HE APPROACHED, THERE WAS A VERY LOUD BOOM AND THE REAR WINDOW JUST BLEW OUT WITH A STRONG FORCE. GLASS SHATTERED FOR SEVERAL FEET OUTWARD. WE WERE SHAKEN BY THE BOOM. WE ACTUALLY THOUGHT THAT SOMEONE SHOT OUT THE BACK WINDOW. THERE WAS ANOTHER PARENT PARKED TWO SPACES AWAY FROM ME ALSO WAITING TO ENTER AND HE JUMPED OUT OF HIS TRUCK WHEN HE HEARD THE BOOM TO SEE IF WE WERE OK. IF MY SON HAD REACHED THE REAR OF THE VAN SECONDS BEFORE THE GLASS EXPLODED, I BELIEVE HE WOULD HAVE BEEN SERIOUSLY HURT. THE SIZE OF THE GLASS WAS IN SHATTERS. I AM SHOCKED THAT NO ONE WAS HURT. THERE ARE USUALLY MANY CHILDREN WALKING PASSED THE PARKED CARS TO GET TO CLASS. THE WAY THIS GLASS EXPLODED AND SHATTERED IS SO UNSAFE. I AM STILL AT A LOSS AS TO WHY IT WOULD EXPLODE WITH SUCH FORCE AND AT THE WAY IT SHATTERED! WE WERE VERY LUCKY...THIS TIME.

WHILE DRIVING THE VAN THE LIGHTS ON THE DASH BOARD GOES OUT. THE SPEED DECLINES SLIGHTLY, AND THE HEADLIGHTS BLINK ON AND OFF. THE RADIO TURNS ON AND OFF. THE HEAT TURNS ON AND OFF. THE ALARMS INSIDE STARTS TO CHIME. THE POWER IS LOST TO THE WINDOWS AND THE DOOR LOCKS. WHEN DRIVING AT NIGHT THE DASH LIGHTS GO OFF AND WHEN THIS HAPPENS YOU CANNOT SEE THE SPEEDOMETER OR ANYTHING ELSE FOR THAT MATTER. THIS REALLY NEEDS TO BE LOOKED INTO. I'M AFRAID THAT THIS ELECTRICAL PROBLEM WILL SOON CAUSE A FIRE OF SOME SORT. *TR

WHEN DRIVING THE LIGHTS ON THE DASHBOARD PANEL, BLINKS ON AND OFF CONSISTENTLY. STAYS OUT FOR 1-2 MINUTES.AFTER WHICH THE HEADLIGHTS START TO GO OUT STAYS OFF FOR 1-2 MINUTES. THEN THE CAR STARTS TO JERK AND DECLINE IN SPEED. THE SPEEDOMETER GOES TO ZERO THEN JUMPS BACK TO ACTUAL SPEED. WHEN THE POWER IS OUT THERE IS COMPLETE LOSS OF POWER TO THE WINDOWS AND INTERIOR LIGHTS AND DOOR LOCK. TOOK THE CAR IN FOR SERVICE HE SAID THAT HE HAS HAD MANY PEOPLE COME IN WITH THIS TYPE OF VAN WITH THE SAME PROBLEM. THUS IS DANGEROUS WHEN DRIVING AT NIGHT WITH LOSS OF VISUAL AID. HE SAID THAT ONLY A FORD DEALER CAN REPAIR THE PROBLEM. THIS IS FRIGHTENING AND WRECK LESS. *TR

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THE THIRD ROW SAFETY SEAT LATCH FAILED DUE TO RUST AND DETACHED FROM WHEEL WELL. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS ALSO CONTACTED. THE VEHICLE WAS BEING REPAIRED. THE FAILURE MILEAGE WAS 67,911 AND THE CURRENT MILEAGE WAS 67,941. SM. ..UPDATED 04/26/12 *BF

MY SON WAS RIDING IN HIS BOOSTER SEAT IN THE THIRD ROW OF OUR MINI VAN. HE SOMEHOW MANAGED TO TWIST HIS BODY IN THE SEAT BELT. I PULLED OVER AND UNBUCKLED THE BELT AND FOUND IT TO BE COMPLETELY TWISTED AROUND HIS STOMACH. AS HE MOVED, THE BELT GOT TIGHTER AND TIGHTER. THREE OTHER PEOPLE HELPED ME UNDRESS HIM AND TRY TO PULL HIM UP, DOWN OR SIDEWAYS TO GET HIM OUT OF THE BELT BUT IT WAS GETTING SO TIGHT AROUND HIS STOMACH I WAS WORRIED ABOUT INTERNAL DAMAGE SO WE CUT THE BELT. SEAT BELTS SHOULD NOT CONSTRICT LIKE THAT UNLESS THE BRAKE IS BEING APPLIED. THE VEHICLE WAS IN PARK. *TR

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 20 MPH, BOTH THE DRIVER AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED SUDDENLY WITHOUT WARNING OR IMPACT. THE DEALER DIAGNOSED THAT THE CAUSE OF THE AIR BAG DEPLOYMENT WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.