2002 Mercury Mountaineer Driver assistance Problems

I PURCHASED A VEHICLE ON MARCH 11, 2017 FROM A DEALERSHIP NAMED REDEFINED AUTO SALES IN SKOKIE, IL. SINCE I HAVE PURCHASED THIS VEHICLE, I HAVE SPENT OVER $1,500 IN COSTS FOR REPAIRS TO THIS VEHICLE, BEGINNING WITH I HAD TO GET AN OIL CHANGE ON THE SAME DAY THAT I PURCHASED THE VEHICLE BECAUSE THE CHANGE OIL REQUIRED LIGHT CAME ON AS SOON AS I EXITED THE EXPRESSWAY IN ROUTE FROM THE DEALERSHIP. ALSO, AS I WAS EN ROUTE FROM THE DEALERSHIP, ON THE EXPRESSWAY A MOTORIST TRIED TO CUT ME OFF AND THAT IS WHEN I FOUND OUT THAT THE HORN WAS NOT WORKING. THINGS HAVE JUST WENT DOWNHILL FROM THERE.

NHTSA ID

10993134

Incident

Mar 11, 2017

WHEN GOING 25-30 MPH VEHICLE WILL NOT SHIFT.IT ACTUALLY KICKED THE VEHICLE BACK. OD LIGHT STARTED TO FLASH THEN SERVICE ENGINE SOON LIGHT CAME ON.BEEN DOING THIS SINCE. WENT TO GO GET MOUNTAINEER READ AND OF COARSE..THE TRANSMISSION..SOMETHING NEEDS TO BE DONE OTHERWISE THIS MIGHT EVENTUALLY LEAD TO A LAWSUIT AFTER READING ALL OF THE COMPLAINTS ON THE EXACT SAME THING.

NHTSA ID

10927341

Incident

Nov 21, 2016

Mileage

150,351 mi

THE SPEED CONTROL DEACTIVATION SWITCH WAS REPLACED IN MY 2002 MERCURY MOUNTAINEER BY A LOCAL DEALER AFTER THE ORIGINAL RECALL WAS ISSUED [FORD RECALL CAMPAIGN NUMBER 09S09]. APPROXIMATELY 6 MONTHS AGO, THE LOW BRAKE FLUID LIGHT BEGAN TO ILLUMINATE. OVER TIME, THE CAUSE OF THE BRAKE FLUID LOSS BECAME OBVIOUS AS THE BRAKE FLUID BEGAN TO VISIBLY LEAK FROM THE NEW SPEED CONTROL DEACTIVATION SWITCH. PRESENTLY, THE LOW BRAKE FLUID LEVEL LIGHT ILLUMINATES EVERY THREE TO FOUR DAYS WITH MINIMAL DRIVING. THE BRAKE FLUID RESERVOIR REQUIRES APPROXIMATELY ONE QUARTER OF ITS CAPACITY UPON EVERY OCCURRENCE. IT APPEARS THAT THE REPLACEMENT SPEED CONTROL DEACTIVATION SWITCH MAY BE FAULTY AS WELL. HOPEFULLY, THIS IS A RARE OCCURRENCE, BUT IN CASE IT BECOMES MORE WIDE SPREAD, I WANTED TO BRING THE ISSUE TO SOMEONE'S ATTENTION. *TR

NHTSA ID

10542993

Incident

Feb 1, 2013

Mileage

150,000 mi

2002 MERCURY MOUNTAINEER. CONSUMER STATES VEHICLE CAUGHT FIRE UNDER THE HOOD *TGW THE CONSUMER BELIEVED THE REASON FOR THE VEHICLE CATCHING ON FIRE WAS DUE TO A FAULTY STARTER. THE CONSUMER ALSO MAILED IN A RECALL LETTER REGARDING THE SPEED CONTROL DEACTIVATION SWITCH. *JB

NHTSA ID

10359790

Incident

Jun 22, 2008

I WAS DRIVING MY 2002 MERCURY MOUNTAINEER ON VACATION IN FLORIDA 1400 MILES FROM HOME WITH MY KIDS, I WAS ON THE INTERSTATE 75 ON ALLIGATOR ALLEY WHEN I WAS COMING UP ON TWO SEMI TRUCKS, I APPLIED THE BRAKE AND INSTEAD OF THE CRUISE CONTROL SHUTTING OFF IT SPED UP FAST SENDING ME TOWARDS THE SEMI TRAILERS GOING ABOUT 85 MPH, I SLAMMED ON THE BRAKES AND VEERED OFF THE INTERSTATE ONTO THE SHOULDER AND GRABBED THE GEAR SHIFT LEVER TO DOWNSHIFT TO SLOW IT DOWN AND THE SHIFT LEVER BROKE OF IN MY HAND, I GOT THE SUV HOME AND CONTACTED THE FORD DEALER AND I WAS TOLD THAT THERE IS A RECALL ON THE CRUISE CONTROL FOR FAILURE BUT THAT I HAVE TO PAY AROUND 1 THOUSAND DOLLARS FOR THE SHIFTER ARM THAT BROKE OFF WHEN THE CRUISE CONTROL DEFECT CAUSED ALL OF THIS IN THE FIRST PLACE AND THE SHIFTER ARM SHOULD BE A RECALL ALSO AS THERE ARE THOUSANDS AND THOUSANDS OF INSTANCES OF SHIFTER ARMS BREAKING ON THESE MODELS. *TR

NHTSA ID

10340877

Incident

Jun 28, 2010

Mileage

99,000 mi

I OWN A 2002 MERCURY MOUNTAINEER. THE TAILGATE DEVELOPED A CRACK BETWEEN THE EMBLEM AND THE REAR GLASS LIFT. IT WAS FIXED ONCE ALREADY AND HAS SINCE CRACKED AGAIN. SINCE THIS CRACK HAS DEVELOPED, THE DOOR AJAR LIGHT HAS COME ON. I HAVE NOTICED THE SAME CRACK IN ALMOST EVERY FORD EXPLORER AND MOUNTAINEER THAT I SEE. I CONTACTED THE DEALER TO HAVE IT REPAIRED AGAIN AND WAS TOLD THAT THEY ONLY COVER THE REPAIR ONCE. I DON'T FEEL I SHOULD HAVE TO PAY OUT OF POCKET FOR AN OBVIOUS MANUFACTURING DEFECT. I THEN CONTACTED FORD AND WAS TOLD THERE IS NOTHING THEY CAN DO FOR ME. KEEP IN MIND, I HAVE ALSO HAD NUMEROUS VISITS FOR MY TRANSMISSION HAVING ISSUES FROM THE BEGINNING AND I HAVE ALSO HAD ISSUES WITH THE CRUISE CONTROL WHERE IT SUDDENLY "TAKES OFF" AND GOES REALLY FAST. FORD NEEDS TO STAND BY IT'S VEHICLES AND FIX THEM WHEN THERE ARE OBVIOUS MANUFACTURER DEFECTS! *TR

NHTSA ID

10336445

Incident

Jun 1, 2010

Mileage

90,000 mi

2002 MERCURY MOUNTAINEER WITH SUDDEN ACCELERATION PROBLEMS. STATE FARM INSURANCE WOULD LIKE TO KNOW IF SOMEONE WANTED TO LOOK AT THE VEHICLE BEFORE REPAIRS WERE MADE. *KB THE CONSUMER HIT A HOMEOWNERS GARAGE. *JB

NHTSA ID

10208389

Incident

Oct 23, 2007

WHILE DRIVING THE ENTIRE ACCELERATOR ASSEMBLY FELL OFF ONTO THE FLOOR. THIS OCCURRED ON INTERSTATE. *NM

NHTSA ID

10160684

Incident

Jun 24, 2006

MY WIFE WAS PULLING INTO A PARKING SPACE WHEN THE VEHICLE SURGED FORWARD RESULTING IN A CRASH WITH A METAL HAND RAIL AND TWO AIR CONDITIONING UNITS. NO DEFINITIVE CAUSE HAS BEEN ESTABLISHED EXCEPT. A WITNESS SAYS SHE HEARD AN ENGINE REV UP JUST PRIOR TO THE CRASH. *JB

NHTSA ID

10139426

Incident

Oct 12, 2005

Mileage

67,000 mi

VEHICLE HAS SUDDEN SPEED WHILE TRYING TO BRAKE. *JB

NHTSA ID

10135795

Incident

Aug 5, 2005

Mileage

35,000 mi

DT: ABOUT TWO YEARS AGO OWNER PURCHASED THE VEHICLE 2002 MERCURY MOUNTAINEER. RIGHT AWAY OWNER COMPLAINED OF ACCELERATION PROBLEM. WHILE DRIVING ON THE ROAD VEHICLE FELT LIKE IT WAS SHIFTING WHEN IT ACCELERATED. VEHICLE USUALLY DID THIS ABOUT 25-30 MPH OR EVEN HIGHER SPEEDS. THE RPMS WOULD RAISE AND INCREASE SPEED. IT FELT LIKE A TRANSMISSION PROBLEM BECAUSE IT WOULD ACCELERATE, AND RAISE THE RPMS WITHOUT WARNING. THERE WERE NO LIGHTS TO INDICATE A PROBLEM. THE FIRST TIME THE VEHICLE WAS TAKEN TO THE DEALER THEY DIDN'T KNOW WHAT THE PROBLEM WAS. THE DEALERSHIP WAS COOPERATIVE. THE DEALER REPLACED ABOUT HALF THE TRANSMISSION BECAUSE THEY WERE THINKING THAT IT WAS A TRANSMISSION PROBLEM. THE PROBLEM HAS REMAINED ABOUT THE SAME AND WAS STILL GOING ON. WHEN IT ACCELERATED BY ITSELF IT SPED UP ABOUT 5-10 MPH. THE RPMS WENT UP BY ABOUT 1000. OWNER WOULD LIKE TO MAKE THE OFFICE OF DEFECT INVESTIGATION INVESTIGATORS AWARE THAT HE WOULD LIKE TO HAVE SOMEONE COME AND CHECK OUT THE VEHICLE, AND EVEN TAKE THE VEHICLE AWAY FOR FURTHER ANALYSIS IF THEY WOULD LIKE TO. HE ANOTHER VEHICLE TO DRIVE, AND INSISTED ABOUT GETTING THE PROBLEM WITH THE ACCELERATOR REPAIRED.*AK

NHTSA ID

10128756

Incident

Nov 30, 2004

Mileage

100 mi

WHILE REVERSING IN LOW SPEED, THE VEHICLE INADVERTENTLY ACCELERATED INTO A POLE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER EXPERIENCED SUDDEN ACCELERATION. THE CONSUMER BELIEVED THAT THE PEDAL STUCK. THE TRANSMISSION PAN WAS REMOVED AND THEN RE-SEALED. THE MAIN CONTROL VALVE BODY WAS REMOVED AND REPAIRED. *SC *JB

NHTSA ID

10117228

Incident

Mar 27, 2005

Mileage

20,000 mi

WHEN THE VEHICLE IN PUT INTO DRIVE FROM PARK, THE VEHICLE JUMPS FORWARD EVEN THOUGH THE GAS HAS NOT BEEN APPLIED. THE PROBLEM WAS REPORTED TO THE DEALER WHO STATED THEY REPROGRAMMED THE VEHICLE COMPUTER.

NHTSA ID

10111877

Incident

Feb 18, 2005

WHILE DRIVING ON A NEIGHBORHOOD ROAD THE ENTIRE ACCELERATOR ASSEMBLY FELL OF ONTO THE FLOOR. I FOUND NO EVIDENCE OF THE NUTS USED TO AFFIX THE ASSEMBLY TO THE FIRE WALL. HAD THIS OCCURRED ON INTERSTATE DRIVING OR IN HEAVY CITY TRAFFIC AN ACCIDENT COULD HAPPEN. *AK

NHTSA ID

10075196

Incident

Jun 10, 2004

Mileage

37,667 mi

THE FRONT END DASH HAS A VERY LOUD RATTLE WHILE LETTING UP ON THE GAS OR DEPRESSING THE BRAKE THE VEHICLE HAS BEEN IN THE SHOP FIVE TIMES. THEY HAVE READJUSTED THE A/C LINES MANY TIMES, TIGHTENED ITEMS IN THE ENGINE, AND REPLACED A MISSING BOLT IN THE FIREWALL. IT WAS FIXED ONCE THAT LAST A COUPLE OF MONTHS, BUT THE NOISE IS BACK. IT WILL BE GOING IN THE SHOP FOR THE SIXTH TIME. ALSO, THERE IS A SQUEAK WHEN GOING OVER BUMPS. IT HAS BEEN IN THE SHOP TWICE AND THEY REPLACED THE BALL BEARING JOINTS. HOWEVER, THE SQUEAK IS BACK.*AK

NHTSA ID

10021402

Incident

Jun 11, 2003

CONSUMER STATES VEHICLE SUFFERED SUDDEN ACCELERATION WHEN SHIFTED FROM PARK INTO DRIVE, VEHICLE COLLIDES WITH LIGHT POLE DAMAGING THE FRONT OF THE VEHICLE. AND NEITHER OF THE AIR BAGS DEPLOY. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

NHTSA ID

10004531

Incident

Jan 21, 2003

CONSUMER STATES WHILE ATTEMPTING TO PARK THE VEHICLE SUDDENLY TOOK OFF FOR NO REASON. CONSUMER STATES VEHICLE HIT A LIGHT POLE. NLM

NHTSA ID

8007985

Incident

Apr 13, 2002

WHEN BRAKES ARE APPLIED AND MAKING A SUDDEN STOP VEHICLE IDLES IN NEUTRAL. THEN, JUMPS INTO DRIVE. WHEN GAS PEDAL IS DEPRESSED VEHICLE WILL NOT RESPOND. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

NHTSA ID

898355

Incident

Jul 10, 2001

SERVICE BULLETIN 14966 STATES DO NOT REPLACE ANY PARTS IN AN EFFORT TO REPAIR THE VEHICLE - VEHICLE HAS BEEN IDLE AT OFFICE SINCE RETURNED FROM DEALER ON JULY 24,2001 - FORD MOTOR CONTINUES TO SELL THIS VEHICLE WITH THE SAME PROBLEM - FORD REGIONAL SERVICE MAMAGER CONTACTED ME ON TWO OCCASIONS AND WAS TO GET BACK BY AUGUST 7, 2001 BUT HAS NOT DONE SO. THE VEHICLE HAS BEEN PARKED AS I FEEL THAT WHERE A DRIVE TRAIN IS INVOLVED, IT COULD BE DANGEROUS - I HAVE ASKED THAT THE VEHICLE BE REPLACE AS IT HAS BEEN OUT OF SERVICE FOR 21 DAYS.*AK

NHTSA ID

750317

Incident

Jul 16, 2001