Owner-reported complaints naming the exterior lighting system, filed with NHTSA
Data refreshed
Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 1997 Mercury Mystique submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
CAR HAD A RECALL ASSOCIATED WITH EXTERIOR LIGHTS WHEN MY PARENTS OWNED IT ABOUT FIVE YEARS AGO. THE PARKING LIGHTS STOPPED OPERATING. PER SUGGESTION OF FORD TOOK CAR TO DEALERSHIP AND PAID $85 FOR AN EVALUATION. THEY INDICATED I HAD TWO OPEN WIRES AND THE ESTIMATED REPAIR COST WOULD EXCEED $2,000 TO REPLACE THE WIRING HARNESS. *NM
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE OVERDRIVE ACTIVATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE A CERTIFIED MECHANIC DETERMINED THAT EITHER THE INSIDE OR OUTSIDE SENSOR OF THE AUTOMATIC TRANSMISSION WAS FAULTY. THERE WAS A NHTSA RECALL #98V233000, REGARDING THE POWERTRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALSO, THE CLOCK LIGHT ON THE INSRUMENT PANEL WENT PERMANENTLY OUT. THE REAR BRAKE LIGHT LOCATED ON TOP OF THE REAR WINDOW WOULD ILLUMINATE IN A DISTORTED PATTERN. THE REAR BRAKE LIGHTS WAS MADE UP OF 9 MINI LIGHTS, AND 3 LIGHTS WOULD LIGHT UP WHILE BRAKING. ON OTHER OCCASIONS, 4 OR 5 LIGHTS WOULD ILLUMINATE. THERE WAS A NHTSA RECALL #99V103000 REGARDING EXTERIOR LIGHTING: HEADLIGHTS: SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
DRIVER NOTICED THAT THE INSTRUMENT PANEL DID NOT ILLUMINATE WHICH CAUSED THE TAIL LIGHTS TO FAIL. *AK
CONSUMER STATED THE TAIL LIGHTS AND INTERIOR LIGHTS DID NOT WORK. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THERE WAS A RECALL # 99V103000 CONCERNING HEADLIGHT SWITCH/WIRING HARNESS DEFECT. BUT BECAUSE OF THE MILEAGE ON THE VEHICLE IT COULD NOT BE REPAIRED UNDER THE RECALL. SHE WANTED TO KNOW WHY, SHE DID NOT THINK THIS WAS FAIR.*AK CONSUMER SPOKE WITH THREE OTHER MECHANICS WHOM STATED THE MILEAGE SHOULDN'T HAVE ANYTHING TO DO WITH THE RECALL. *PH *JB
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
CONSUMER HAD RECEIVED RECALL 99V703000 NOTICE BEFORE ON WIRING HARNESS FAILURE THAT AFECTED HEADLIGHTS. PROBLEM HAD HAPPENED AGAIN. BUT, DEALER REFUSED TO REPAIR, AND CONSUMER HAD RECEIVED A NOTICE ON BRAKES AS WELL.*AK
CONSUMER TOOK VEHICLE IN FOR RECALL 99V103000/ANUFACTURER'S RECALL 99S14. RECALL WAS NOTED AS REPAIRED, BUT IT WASN'T WORKING WHEN LEAVING DEALERSHIP. TAIL LIGHTS & PANEL LIGHT WERE MALFUNCTIONING,THEY WERE COMING ON & GOING OFF*AK.
THE TURN SIGNAL FAILURE TO OPERATE PROPERLY POSES A PROBLEM TO THE DRIVER OF THE VEHICLE AND OTHER DRIVERS IN THAT IT DOES NOT SIGNAL AT THE TIME IT IS FLASHING ON THE INDICATOR ON THE DASH OF THE AUTOMOBILE. WE WERE CHARGED BY THE DEALER FOR WORK ON THIS SIGNAL AND IT HAS NEVER BEEN CORRECTED. WE WERE CHARGED $167.92 FOR WORK TO REPLACE A MULTI FUNCTION SWITCH. WE FEEL THIS IS A HAZARD THAT NEEDS TO BE CORRECTED BY THE DEALER OR MANUFACTURER. *AK
VEHICLE WAS REPAIRED UNDER RECALL 99V103. LATER, ONE OF THE TAIL LIGHTS AND SIGNAL LIGHTS BECAME INOPERABLE. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .