RoadVitals

1997 Mercury Mystique Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
71
Latest Jul 20, 2012
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
16
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Mercury Mystique, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine1314.9%
  • Brakes1314.9%
  • Electrical78.0%
  • Suspension55.7%
  • Interior & seats55.7%
  • Driver assistance44.6%
  • Steering44.6%
  • Seat belts22.3%
  • Heating & air conditioning22.3%
  • Body & structure22.3%
  • Tires & wheels22.3%
  • Airbags22.3%
  • Powertrain (other)11.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

13
reports

From owner reports, verbatim

THE BLOCK OF THE ENGINE WAS BURNED. *TR

NHTSA ID 10245606 · filed Oct 15, 2008

DT: THE WIRING HARNESS AND THE BLOWER RESISTOR WAS FIXED WHICH WERE ON RECALL. ON 4-22-05 AND ON 5-06-05 WHILE THE CAR WAS BEING DRIVEN ON THE HIGHWAY, THE CAR GAVE A TICKING NOISE. THEN THE CAR GAVE A PUFF OF BLUE AND BLACK SMOKE AND THE CAR STOPPED. AFTER THE MECHANIC LOOKED AT THE CAR, THE MECHANIC SAID THE ENGINE WAS GONE. THE CAR UNDERWENT REGULAR CHECK UPS AND OIL CHANGES. THERE WERE NO INDICATIONS THAT THE ENGINE WAS HAVING ANY PROBLEMS OR MALFUNCTIONS. THE ENGINE HAS NOT BEEN REPAIRED. THE COST FOR REPLACING WAS MORE THAN THE CONSUMER CAN AFFORD. *TT

NHTSA ID 10120999 · filed May 16, 2005
All 13 reports naming engine

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

13
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1997 MERCURY MYSTIQUE. THE CONTACT STATED THAT HE NOTICED A LEAK UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE HE WAS INFORMED THAT THE PRESSURE CONSCIOUS REGULATING VALVE ON THE REAR DRIVER SIDE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 00V075000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS) AND CONTACTED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 93,000. UPDATED 8/23/12 *CN

NHTSA ID 10466815 · filed Jul 20, 2012

MY 97 MERCURY MYSTIQUE HAS A BAD BRAKE FLUID LEAK FROM A PART ON THE BRAKE LINE (PRESSURE CONSCIOUS RELEASE VALVE) THAT WAS RECALLED #06E022000. FLUID MUST BE ADDED EVERY FEW DAYS WHEN THE BRAKE LIGHT COMES ON. FORD TELLS ME THERE IS NO RECALL INFO FOR MY CAR AND WON'T DO ANYTHING. THEY COULD NOT SAY IF ANY RECALL WORK HAD BEEN DONE ON MY CAR. BOTTOM LINE, THIS IS NOT PREVENTATIVE, MY CAR IS DANGEROUSLY LEAKING BRAKE FLUID FROM A RECALLED PART. *TR

NHTSA ID 10463487 · filed Jun 28, 2012
All 13 reports naming brakes

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

9
reports

From owner reports, verbatim

CAR HAD A RECALL ASSOCIATED WITH EXTERIOR LIGHTS WHEN MY PARENTS OWNED IT ABOUT FIVE YEARS AGO. THE PARKING LIGHTS STOPPED OPERATING. PER SUGGESTION OF FORD TOOK CAR TO DEALERSHIP AND PAID $85 FOR AN EVALUATION. THEY INDICATED I HAD TWO OPEN WIRES AND THE ESTIMATED REPAIR COST WOULD EXCEED $2,000 TO REPLACE THE WIRING HARNESS. *NM

NHTSA ID 10182996 · filed Feb 20, 2007

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE OVERDRIVE ACTIVATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE A CERTIFIED MECHANIC DETERMINED THAT EITHER THE INSIDE OR OUTSIDE SENSOR OF THE AUTOMATIC TRANSMISSION WAS FAULTY. THERE WAS A NHTSA RECALL #98V233000, REGARDING THE POWERTRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALSO, THE CLOCK LIGHT ON THE INSRUMENT PANEL WENT PERMANENTLY OUT. THE REAR BRAKE LIGHT LOCATED ON TOP OF THE REAR WINDOW WOULD ILLUMINATE IN A DISTORTED PATTERN. THE REAR BRAKE LIGHTS WAS MADE UP OF 9 MINI LIGHTS, AND 3 LIGHTS WOULD LIGHT UP WHILE BRAKING. ON OTHER OCCASIONS, 4 OR 5 LIGHTS WOULD ILLUMINATE. THERE WAS A NHTSA RECALL #99V103000 REGARDING EXTERIOR LIGHTING: HEADLIGHTS: SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

NHTSA ID 10173033 · filed Nov 9, 2006
All 9 reports naming exterior lighting

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

8
reports

From owner reports, verbatim

WHILE DRIVING HEATER BLOWER SWITCH OVERHEATED, ALMOST RESULTING IN A VEHICLE FIRE.*AK

NHTSA ID 10029945 · filed Jul 23, 2003

THE DRIVER SIDE WINDOW MALFUNCTIONED DUE TO THE REGULATOR TEARING APART. *YH

NHTSA ID 563163 · filed Sep 19, 2001
All 8 reports naming visibility

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

8
reports

From owner reports, verbatim

THE VEHICLE IS NOT SHIFTING INTO THE PROPER GEARS. IT JUST STARTED HAPPENING ONE DAY. IT HAS TO BE IN DRIVE 2 AT THE START OF DRIVING AND WHEN IT GETS TO A CERTAIN POINT IT MUST BE SHIFTED INTO DRIVE. THIS OCCURS EVERYTIME I DRIVE. NOTHING HAS BEEN DONE AS OF YET TO REPAIR THE PROBLEM. *TR

NHTSA ID 10257128 · filed Feb 2, 2009

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE OVERDRIVE ACTIVATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE A CERTIFIED MECHANIC DETERMINED THAT EITHER THE INSIDE OR OUTSIDE SENSOR OF THE AUTOMATIC TRANSMISSION WAS FAULTY. THERE WAS A NHTSA RECALL #98V233000, REGARDING THE POWERTRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALSO, THE CLOCK LIGHT ON THE INSRUMENT PANEL WENT PERMANENTLY OUT. THE REAR BRAKE LIGHT LOCATED ON TOP OF THE REAR WINDOW WOULD ILLUMINATE IN A DISTORTED PATTERN. THE REAR BRAKE LIGHTS WAS MADE UP OF 9 MINI LIGHTS, AND 3 LIGHTS WOULD LIGHT UP WHILE BRAKING. ON OTHER OCCASIONS, 4 OR 5 LIGHTS WOULD ILLUMINATE. THERE WAS A NHTSA RECALL #99V103000 REGARDING EXTERIOR LIGHTING: HEADLIGHTS: SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

NHTSA ID 10173033 · filed Nov 9, 2006
All 8 reports naming transmission

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

7
reports

From owner reports, verbatim

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE OVERDRIVE ACTIVATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE A CERTIFIED MECHANIC DETERMINED THAT EITHER THE INSIDE OR OUTSIDE SENSOR OF THE AUTOMATIC TRANSMISSION WAS FAULTY. THERE WAS A NHTSA RECALL #98V233000, REGARDING THE POWERTRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALSO, THE CLOCK LIGHT ON THE INSRUMENT PANEL WENT PERMANENTLY OUT. THE REAR BRAKE LIGHT LOCATED ON TOP OF THE REAR WINDOW WOULD ILLUMINATE IN A DISTORTED PATTERN. THE REAR BRAKE LIGHTS WAS MADE UP OF 9 MINI LIGHTS, AND 3 LIGHTS WOULD LIGHT UP WHILE BRAKING. ON OTHER OCCASIONS, 4 OR 5 LIGHTS WOULD ILLUMINATE. THERE WAS A NHTSA RECALL #99V103000 REGARDING EXTERIOR LIGHTING: HEADLIGHTS: SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

NHTSA ID 10173033 · filed Nov 9, 2006

CAR ENGINE WHILE DRIVING JUST STOPS. DEALER CAN'T FIND THE PROBLEM AFTER NUMEROUS TRIES. CAR WILL IMMEDIATELY RE-START BUT THIS CONDITION MAY CAUSE A SERIOUS ACCIDENT IF NOT CORRECTED. *NLM

NHTSA ID 10020961 · filed Jun 3, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

5
reports

From owner reports, verbatim

WHILE DRIVING AND COMING TO A COMPLETE STOP STEERING WHEEL SHAKES. WHEN TAKING OFF STEERING WHEEL STOPS SHAKING. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

NHTSA ID 895658 · filed Sep 4, 2001

WHILE DRIVING OR SITTING CAR VIBRATES AND INTERFERES WITH STEERING, CAUSING TIRES TO GO BALD. DEALER SAID TO REPLACE STEERING WHEEL. *AK

NHTSA ID 857385 · filed Feb 23, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

5
reports

From owner reports, verbatim

ELECTRICAL SYSTEM SHORTED OUT, CAUSING HAZARD LIGHTS/ INTERIOR LIGHTS ON DOOR, AND WINDSHIELD WIPERS TO WORK INTERMITTENTLY. CONSUMER HAS CONTACTED DEALER, DEALER UNABLE TO DETERMINE CAUSE.*AK DEALER CLEANED EVERYTHING AFTER PULLING DOWN FUSE PANEL, VEHICLE WAS BACK IN SHOP A FEW DAYS LATER, AFTER LAST VISIT CONSUMER HAS NOT HAD ANY PROBLEMS. *SLC

NHTSA ID 883452 · filed Mar 20, 2001

NO SUMMARY

NHTSA ID 709747 · filed Aug 8, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

4
reports

From owner reports, verbatim

WHILE DRIVING AT 65 MPH WITH CRUISE CONTROL ENGAGED CONSUMER ATTEMPTED TO HIT BRAKES TO DISENGAGE CRUISE CONTROL AND SLOW DOWN, BUT VEHICLE SPEEDED UP, LOST CONTROL, AND HIT A GUARDRAIL. CONSUMER HAS YET TO CONTACT DEALER. *AK *YD

NHTSA ID 897536 · filed Oct 10, 2001

WHILE PULLING INTO A PARKING SPACE AND SHIFTING INTO PARK ENGINE SUDDENLY ACCELERATED, AND VEHICLE HIT A BUILDING WALL. NO INJURY WAS REPORTED. REPAIRS WERE BEING DONE AT DEALER. *AK

NHTSA ID 888973 · filed May 23, 2001

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

4
reports

From owner reports, verbatim

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA ID 751272 · filed Aug 28, 2001

WHILE DRIVING OR SITTING CAR VIBRATES AND INTERFERES WITH STEERING, CAUSING TIRES TO GO BALD. DEALER SAID TO REPLACE STEERING WHEEL. *AK

NHTSA ID 857385 · filed Feb 23, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

I HAVE REPLACED THE DRIVERS HEADREST ONCE (ABOUT 4-YEARS AGO), AND NOW FIND THAT THE PASSENGER HEADREST IS BROKEN. DEALER SAYS REPLACEMENT PARTS NOT AVAILABLE. HAVE NOT BEEN ABLE TO LOCATE USED PARTS.

NHTSA ID 10129791 · filed Jul 23, 2005

WHILE TRYING TO PUT ON SEAT BELTS BELTS WILL LOCK UP, AND CONSUMER HAS TROUBLE PUTTING SEAT BELT ON. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

NHTSA ID 8006832 · filed Apr 2, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

2
reports

From owner reports, verbatim

TO WHOM IT MAY CONCERN, I HAVE TRIED TO GET THE AIR CONDITIONER IN MY CAR FIXED 6 SEPARATE OCCASION EACH ABOUT 2 MONTHS APART AND I LIVE IN TEXAS SO AN AIR CONDITIONER IS A MUST. I HAVE SPENT 249.00 EACH TIME TO GET THE PROBLEM FIXED AND WOULD LIKE TO KNOW WHAT I SHOULD DO, I WAS TOLD THIS WAS A VERY RELIABLE CAR BUT IT HAD A PROBLEM WITH THE AIR CONDITIONER WHEN I BOUGHT IT. THE SALEMAN THAT SOLD ME THE CAR, JIM HONEYCUTT, SAID THAT ALL I NEEDED TO DO WAS TAKE IT TO A SHOP TO GET THE BLOWER FIXED AT THE LOCKHART FORD MOTOR CO. WHICH I HAVE DONE 6 TIMES. CAN ANYONE HELP ME WITHTHIS, SO I DON'T GET RIPPED OFF ANYMORE. NLM

NHTSA ID 759875 · filed Mar 27, 2002

SOME SELECTIONS ON THE SWITCH DURING HEATER AND AIR CONDITIONER MODES WILL FAIL AND CAUSE A ELECTRICAL SMELL AND OCCASIONALLY BLUE SMOKE.

NHTSA ID 710483 · filed Aug 25, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

DRIVER NOTICED THAT THE INSTRUMENT PANEL DID NOT ILLUMINATE WHICH CAUSED THE TAIL LIGHTS TO FAIL. *AK

NHTSA ID 10115499 · filed Mar 21, 2005

RADIO / CD DOES NOT OPERATE PROPERLY. *YC

NHTSA ID 607493 · filed Feb 1, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

2
reports

From owner reports, verbatim

CONSUMER STATED WHILE DRIVING AT HIGHWAY SPEED, THE TIRE EXPERIENCED TREAD SEPARATION ON THE FRONT RIGHT TIRE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*JB

NHTSA ID 10003614 · filed Jan 13, 2003

I AM AN OWNER OF 97 MERCURY MYSTIQUE GS, VIN [XXX]. WHEN I DROVE MY CAR FOR SERVICE, THE MECHANICS TOLD ME TWO OF FIREHAWK GTA P205/60R15 REAR TIRES HAVE A LOT OF CRACKLES AND I SHOULD NOT DRIVE MY CAR ON HIGHWAY BEFORE I HAVE THEM CHANGED. I HAD THE SAME PROBLEM WITH THE TWO FRONT TIRES ABOUT ONE YEAR AGO, WHEN I CHANGED THEM AT MY OWN EXPENSE. THIS RECALLED ME RECENT FIRESTONE TIRE RECALLS. UNFORTUNATELY, THIS TYPE OF TIRE IS NOT INCLUDED IN THE RECALLED MODELS. NOW I THINK THIS KIND OF DEFECTIVE IS NOT INDIVIDUAL CASE. MY CAR HAS ONLY 26452 MILES AS OF TODAY. I WOULD LIKE TO SUGGEST YOU INVESTIGATE THIS TYPE FIREHAWK TIRES TOO, FIREHAWK GTA P205/60R15, FOR THE SAFETY OF MILLIONS OF FORD VEHICLE DRIVERS.( DOT NUMBER: TIRE SIZE: P205/60R15 ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 728731 · filed Aug 22, 2000

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

AIRBAGS DEPLOYED UPON MINOR COLLISION WITH VEHICLE IN FRONT. DAMAGE TO BUMPER NOT SIGNIFICANT. BODY SHOP AND INSURANCE ADJUSTER FEEL DAMAGE NOT CONSISTENT WITH 4G FORCE REQUIRED TO DEPLOY AIRBAGS. *AK

NHTSA ID 754115 · filed Nov 5, 2001

AIRBAG LIGHT STAYS ON WHILE THE VEHICLE IS IN MOTION. THE DEALER HAS NOT BEEN ABLE TO CORRECT THE PROBLEM. *AK

NHTSA ID 845534 · filed Aug 20, 1999

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

THE TRANSMISSION SUDDENLY FAILED WHILE IN MOTION. T WOULD NOT SHIFT INTO SECOND GEAR.

NHTSA ID 10069177 · filed Jan 15, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .