RoadVitals

1997 Mercury Mystique Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
71
Latest Jul 20, 2012
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 12, 1997

What this page shows

Our database holds 71 NHTSA owner-reported complaints for the 1997 Mercury Mystique. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 71 · page 1 of 3

Brakes
Filed Jul 20, 2012

TL* THE CONTACT OWNS A 1997 MERCURY MYSTIQUE. THE CONTACT STATED THAT HE NOTICED A LEAK UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE HE WAS INFORMED THAT THE PRESSURE CONSCIOUS REGULATING VALVE ON THE REAR DRIVER SIDE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 00V075000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS) AND CONTACTED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 93,000. UPDATED 8/23/12 *CN

NHTSA ID
10466815
Incident
Jan 13, 2012
Mileage
93,000 mi
Brakes
Filed Jun 28, 2012

MY 97 MERCURY MYSTIQUE HAS A BAD BRAKE FLUID LEAK FROM A PART ON THE BRAKE LINE (PRESSURE CONSCIOUS RELEASE VALVE) THAT WAS RECALLED #06E022000. FLUID MUST BE ADDED EVERY FEW DAYS WHEN THE BRAKE LIGHT COMES ON. FORD TELLS ME THERE IS NO RECALL INFO FOR MY CAR AND WON'T DO ANYTHING. THEY COULD NOT SAY IF ANY RECALL WORK HAD BEEN DONE ON MY CAR. BOTTOM LINE, THIS IS NOT PREVENTATIVE, MY CAR IS DANGEROUSLY LEAKING BRAKE FLUID FROM A RECALLED PART. *TR

NHTSA ID
10463487
Incident
Jun 1, 2012
Mileage
93,000 mi
Transmission
Filed Feb 2, 2009

THE VEHICLE IS NOT SHIFTING INTO THE PROPER GEARS. IT JUST STARTED HAPPENING ONE DAY. IT HAS TO BE IN DRIVE 2 AT THE START OF DRIVING AND WHEN IT GETS TO A CERTAIN POINT IT MUST BE SHIFTED INTO DRIVE. THIS OCCURS EVERYTIME I DRIVE. NOTHING HAS BEEN DONE AS OF YET TO REPAIR THE PROBLEM. *TR

NHTSA ID
10257128
Incident
Sep 1, 2008
Mileage
75,000 mi
Engine
Filed Oct 15, 2008

THE BLOCK OF THE ENGINE WAS BURNED. *TR

NHTSA ID
10245606
Incident
Dec 19, 2003
Exterior lighting
Filed Feb 20, 2007

CAR HAD A RECALL ASSOCIATED WITH EXTERIOR LIGHTS WHEN MY PARENTS OWNED IT ABOUT FIVE YEARS AGO. THE PARKING LIGHTS STOPPED OPERATING. PER SUGGESTION OF FORD TOOK CAR TO DEALERSHIP AND PAID $85 FOR AN EVALUATION. THEY INDICATED I HAD TWO OPEN WIRES AND THE ESTIMATED REPAIR COST WOULD EXCEED $2,000 TO REPLACE THE WIRING HARNESS. *NM

NHTSA ID
10182996
Incident
Feb 15, 2007
Mileage
65,000 mi
BrakesElectricalExterior lighting+1 more
Filed Nov 9, 2006

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE OVERDRIVE ACTIVATED ON AND OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE A CERTIFIED MECHANIC DETERMINED THAT EITHER THE INSIDE OR OUTSIDE SENSOR OF THE AUTOMATIC TRANSMISSION WAS FAULTY. THERE WAS A NHTSA RECALL #98V233000, REGARDING THE POWERTRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT. THE MANUFACTURER WAS CONTACTED AND DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. ALSO, THE CLOCK LIGHT ON THE INSRUMENT PANEL WENT PERMANENTLY OUT. THE REAR BRAKE LIGHT LOCATED ON TOP OF THE REAR WINDOW WOULD ILLUMINATE IN A DISTORTED PATTERN. THE REAR BRAKE LIGHTS WAS MADE UP OF 9 MINI LIGHTS, AND 3 LIGHTS WOULD LIGHT UP WHILE BRAKING. ON OTHER OCCASIONS, 4 OR 5 LIGHTS WOULD ILLUMINATE. THERE WAS A NHTSA RECALL #99V103000 REGARDING EXTERIOR LIGHTING: HEADLIGHTS: SWITCH. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

NHTSA ID
10173033
Incident
Oct 1, 2006
Mileage
94,000 mi
Transmission
Filed Oct 8, 2006

RECALL ON 1997 MERCURY MYSTIQUE NHTSA CAMPAIGN ID# 48V233000. POWER TRAIN. AUTOMATIC TRANSMISSION LEVER AND LINKAGE FLOOR SHIFT. DEALER REFUSING TO HONOR RECALL. *NM

NHTSA ID
10170229
Incident
May 9, 2006
Mileage
30,000 mi
Transmission
Filed Aug 16, 2005

NHTSA CAMPAIGN ID NO. 98V233000. THE SAME THING IS HAPPENING TO MY 1997 MERCURY MYSTIQUE, THE GEAR POSITION INDICATOR IS DETERIORATE AND IS NOT CORRECTLY INDICATING THE ACTUAL GEAR POSITION. I CALLED FORD MOTOR CO. AND THEY ARE NOT GOING TO DO ANY THING ABOUT IT! *NM

NHTSA ID
10132995
Incident
Aug 16, 2005
Mileage
44,000 mi
Seat belts
Filed Jul 23, 2005

I HAVE REPLACED THE DRIVERS HEADREST ONCE (ABOUT 4-YEARS AGO), AND NOW FIND THAT THE PASSENGER HEADREST IS BROKEN. DEALER SAYS REPLACEMENT PARTS NOT AVAILABLE. HAVE NOT BEEN ABLE TO LOCATE USED PARTS.

NHTSA ID
10129791
Incident
Mar 1, 2005
Engine
Filed May 16, 2005

DT: THE WIRING HARNESS AND THE BLOWER RESISTOR WAS FIXED WHICH WERE ON RECALL. ON 4-22-05 AND ON 5-06-05 WHILE THE CAR WAS BEING DRIVEN ON THE HIGHWAY, THE CAR GAVE A TICKING NOISE. THEN THE CAR GAVE A PUFF OF BLUE AND BLACK SMOKE AND THE CAR STOPPED. AFTER THE MECHANIC LOOKED AT THE CAR, THE MECHANIC SAID THE ENGINE WAS GONE. THE CAR UNDERWENT REGULAR CHECK UPS AND OIL CHANGES. THERE WERE NO INDICATIONS THAT THE ENGINE WAS HAVING ANY PROBLEMS OR MALFUNCTIONS. THE ENGINE HAS NOT BEEN REPAIRED. THE COST FOR REPLACING WAS MORE THAN THE CONSUMER CAN AFFORD. *TT

NHTSA ID
10120999
Incident
May 6, 2005
Mileage
80,000 mi
Body & structureExterior lighting
Filed Mar 21, 2005

DRIVER NOTICED THAT THE INSTRUMENT PANEL DID NOT ILLUMINATE WHICH CAUSED THE TAIL LIGHTS TO FAIL. *AK

NHTSA ID
10115499
Incident
May 5, 2002
Transmission
Filed Apr 28, 2004

GEAR SHIFTER INDICATOR MALFUNCTIONS, AND DOESN'T INDICATE THE GEAR THAT THE VEHICLE IS IN. THERE IS A SHIFT LEVER DAMAGE RECALL 98V233000, BUT THIS VEHICLE IS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

NHTSA ID
10071755
Mileage
50,000 mi
Engine
Filed Jan 15, 2004

APPARENTLY FORD/MERC IN THEIR ULTIMATE WISDOM PLACED THE CATALYTIV CONVERTER IN THE EXHAUST MANIFOLD. THE MECHANIC INDICATED THAT THEY ALL SEEM TO PLUG UP AROUND 140,000 TO 170,000 KM. THE LABOUR ALONE IS OVER $600.00 PLUS THE PARTS ARE VERY EXPENSIVE AND BOTH THE FRONT AND REAR NEED TO BE REPLACED OR THE CAR WILL START TO LOSE POWER. SO I HAVE A VEHICLE THAT UP UNTIL NOW RAN WELL AND HAD GOOD GAS MILAGE. NOW IT IS WORTH $2500.00 DOLLARS ON A TRADE IN BUT THE REPAIRS ARE $ 2600.00 SO THE CAR IS ACTUALLY A TOTAL RIGHT OFF. EVERYTHING ELSE WORKS. GREAT FORD YOU HAVE DEFINITELY LOST A CUSTOMER FOR LIFE!

NHTSA ID
10071363
Incident
Jul 15, 2003
Mileage
165,000 mi
Powertrain (other)
Filed Jan 15, 2004

THE TRANSMISSION SUDDENLY FAILED WHILE IN MOTION. T WOULD NOT SHIFT INTO SECOND GEAR.

NHTSA ID
10069177
Incident
Jun 15, 2003
Mileage
83,000 mi
Exterior lighting
Filed Sep 15, 2003

CONSUMER STATED THE TAIL LIGHTS AND INTERIOR LIGHTS DID NOT WORK. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THERE WAS A RECALL # 99V103000 CONCERNING HEADLIGHT SWITCH/WIRING HARNESS DEFECT. BUT BECAUSE OF THE MILEAGE ON THE VEHICLE IT COULD NOT BE REPAIRED UNDER THE RECALL. SHE WANTED TO KNOW WHY, SHE DID NOT THINK THIS WAS FAIR.*AK CONSUMER SPOKE WITH THREE OTHER MECHANICS WHOM STATED THE MILEAGE SHOULDN'T HAVE ANYTHING TO DO WITH THE RECALL. *PH *JB

NHTSA ID
10034407
Incident
Aug 22, 2003
Visibility
Filed Jul 23, 2003

WHILE DRIVING HEATER BLOWER SWITCH OVERHEATED, ALMOST RESULTING IN A VEHICLE FIRE.*AK

NHTSA ID
10029945
Incident
Jul 23, 2003
Electrical
Filed Jun 3, 2003

CAR ENGINE WHILE DRIVING JUST STOPS. DEALER CAN'T FIND THE PROBLEM AFTER NUMEROUS TRIES. CAR WILL IMMEDIATELY RE-START BUT THIS CONDITION MAY CAUSE A SERIOUS ACCIDENT IF NOT CORRECTED. *NLM

NHTSA ID
10020961
Incident
May 30, 2003
Mileage
62,000 mi
Engine
Filed Feb 21, 2003

THE VEHICLE OVERHEATED, HOWEVER THE DEALER COULD NOT DUPLICATE THE PROBLEM.*JB

NHTSA ID
10009038
Incident
Feb 21, 2003
Tires & wheels
Filed Jan 13, 2003

CONSUMER STATED WHILE DRIVING AT HIGHWAY SPEED, THE TIRE EXPERIENCED TREAD SEPARATION ON THE FRONT RIGHT TIRE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.*JB

NHTSA ID
10003614
Engine
Filed Oct 1, 2002

WHILE DRIVING, THE ENGINE BECAME HOT AND THE ENGINE CHECK LIGHT ILLUMINATED, THEN THE VEHICLE STALLED. *AK THE SPEED SENSOR AND EGR VALVE WAS REPLACED, HOWEVER THE VEHICLE CONTINUED CONTINUED TO EXPERIENCE PROBLEMS. *JB

NHTSA ID
8001452
Brakes
Filed Aug 12, 2002

WHILE APPROACHING STOP SIGN, THE CONSUMER APPLIED THE BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. DEALERSHIP IS AWARE OF PROBLEM. *AK THE CONSUMER STATED THAT THE REASON THAT THE PEDAL WENT TO THE FLOOR IS BECAUSE THE HOSE THAT CARRIES THE BRAKE FLUID TO THE BRAKES WAS SEVERED BY FAULT OF THE DESIGN OF THE MANUFACTURER. THE HOSE RESTS AGAINST THE REAR SHOCKS AND OVER TIME WAS DUG INTO BY THE METAL SHOCKS AND EVENTUALLY CUT THE HOSE. CAUSING COMPLETE BRAKE FAILURE. *SCC

NHTSA ID
8016030
Incident
Aug 1, 2002
Engine
Filed Jun 18, 2002

THIS IS THE SECOND TIME THE OIL SEALS HAVE FAILED SINCE I GOT THIS CAR JUST OVER A YEAR AGO. I DON'T DRIVE IT ENOUGH FOR IT TO BE A PROBLEM THAT I HAVE STARTED. I ONLY DRIVE FROM MY HOUSE TO THE SUBWAY WHICH IS ABOUT 6 BLOCKS AWAY. I DON'T THINK I SHOULD HAVE TO PAY TO GET THIS RECURRING PROBLEM FIXED AND STILL HAVE TO PAY A CAR NOTE WHEN THE CAR IS SITTING IN MY BACKYARD!*AK

NHTSA ID
763202
Incident
May 30, 2002
Seat belts
Filed Apr 2, 2002

WHILE TRYING TO PUT ON SEAT BELTS BELTS WILL LOCK UP, AND CONSUMER HAS TROUBLE PUTTING SEAT BELT ON. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

NHTSA ID
8006832
Incident
Apr 1, 2001
Heating & air conditioning
Filed Mar 27, 2002

TO WHOM IT MAY CONCERN, I HAVE TRIED TO GET THE AIR CONDITIONER IN MY CAR FIXED 6 SEPARATE OCCASION EACH ABOUT 2 MONTHS APART AND I LIVE IN TEXAS SO AN AIR CONDITIONER IS A MUST. I HAVE SPENT 249.00 EACH TIME TO GET THE PROBLEM FIXED AND WOULD LIKE TO KNOW WHAT I SHOULD DO, I WAS TOLD THIS WAS A VERY RELIABLE CAR BUT IT HAD A PROBLEM WITH THE AIR CONDITIONER WHEN I BOUGHT IT. THE SALEMAN THAT SOLD ME THE CAR, JIM HONEYCUTT, SAID THAT ALL I NEEDED TO DO WAS TAKE IT TO A SHOP TO GET THE BLOWER FIXED AT THE LOCKHART FORD MOTOR CO. WHICH I HAVE DONE 6 TIMES. CAN ANYONE HELP ME WITHTHIS, SO I DON'T GET RIPPED OFF ANYMORE. NLM

NHTSA ID
759875
Incident
Feb 8, 2002
Exterior lighting
Filed Jan 29, 2002

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA ID
757465
Incident
Dec 16, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Narrow this down by component

Categories with enough reports to have a page of their own

Data sources

Data on this page last refreshed .