RoadVitals

1996 Mercury Villager Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
188
Latest Jul 6, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
17
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 8, 1996

What this page shows

Our database holds 188 NHTSA owner-reported complaints for the 1996 Mercury Villager. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 188 · page 1 of 8

Electrical
Filed Jul 6, 2017

THE CAR CONTINUALLY LOCKS ITSELF (POWER LOCKS). IF I'M OUTSIDE THE CAR I HAVE TO REPEATEDLY TRY TO UNLOCK IT WHILE AT THE SAME TIME IT RELOCKS ITSELF. AFTER NUMEROUS ATTEMPTS IT WILL STOP AND LET ME IN. SAME IS TRUE IF I'M IN THE CAR EXCEPT NOW I CAN'T GET OUT. IT'S USUALLY MUCH WORSE DURING THE DAY THAN AT NIGHT. DOESN'T MATTER IF YOU'RE IN THE CAR, TRYING TO GET IN OR NEARBY (I DON'T HAVE A REMOTE NOR IS IT AN OPTION). THE CAR CAN BE SITTING IDLE FOR HOURS AND THEN ALL OF A SUDDEN STARTS LOCKING AND UNLOCKING ITSELF IN RAPID SUCCESSION. RARELY IF EVER DOES IT END UP UNLOCKED. WILL OCCASIONALLY GO THROUGH THE SAME PROCEDURE WHILE DRIVING. IT DOESN'T EFFECT ANYTHING BUT ALL THE DOOR LOCKS (AT LEAST THAT I HAVE BEEN ABLE TO ASCERTAIN). IF IT MATTERS I COULD SEND A VIDEO OF THIS PROBLEM. THE QUESTION BELOW OF WHEN DOES THIS HAPPEN IS MOOT. IT HAPPENS EVERY DAY AT ANYTIME. I'VE TRIED NUMEROUS WORKAROUNDS WITH LITTLE SUCCESS BECAUSE THE CAR SEEMS TO ADAPT AND THEN BECOMES MORE DIFFICULT. ( BELIEVE ME, I KNOW WHAT THIS SOUNDS LIKE.)

NHTSA ID
11003535
Incident
Jul 6, 2017
Mileage
162,000 mi
Airbags
Filed Jan 28, 2012

WHILE TURNING FROM STREET INTO A SHORT STEEP DRIVEWAY APPROACH, FRONT LOWER BUMPER FACIA DRUG VERY SLIGHTLY ON THE STEEP APPROACH RAMP SETTING OFF THE AIRBAGS, WHICH BROKE THE WINDSHIELD, CRACKED THE DASH, SNAPPED ALL FOUR BACK SIDE WINDOW LATCHES, AND CAUSED BACK NECK AND SHOULDER INJURIES TO THE DRIVER. *TR

NHTSA ID
10445687
Incident
Jan 11, 2012
Mileage
215,834 mi
Interior & seats
Filed Oct 29, 2006

WHILE I AM DRIVING THE SLIDING DOOR WILL POP. CURRENTLY IT DOES NOT COMPLETELY OPEN, BUT IS DOES BECOME UNSECURED. THE INTERIOR LIGHTS COME ON AND WHEN DRIVING AT NIGHT INHIBITS MY VISION AND MAKES DRIVING UNSAFE. MY CHILDREN ARE ALSO THE PASSENGERS NEAR THE DOOR AT THIS TIME AND I AM AFRAID THAT THE DOOR WILL FLY OPEN AND CAUSE HARM EVEN THOUGH THEY ARE IN SAFETY BELTS. I HAVE HAD A MECHANIC LOOK AT THE LATCH AND HE SEES NOTHING THAT SHOULD BE CAUSING THIS TO MALFUNCTION. *NM

NHTSA ID
10172065
Incident
Jan 16, 2006
Mileage
128,300 mi
Heating & air conditioning
Filed Aug 12, 2005
Fire reported

DT: CONSUMER STATED: IT WAS NIGHT, COLD OUTSIDE, AND WHILE DRIVING SMELLED BURNING RUBBER. PULLED OVER, TURNED OFF THE VEHICLE, OPENED HOOD BEDORE HOOD WAS COMPLETED OPENED, CONSUMER COULD SEE FLAMES BURNING AND THE AIR CONDITIONER COMPRESSOR PULLEY WAS SO HOT THAT IT WAS GLOWING RED. THE BELT ATTACHED TO THE COMPRESSOR WAS BURNING. *AK THE VEHICLE CAUGHT ON FIRE DAMAGING THE COMPRESSOR AND BELT(S) AND LIKELY OTHER A/C COMPONENTS. *NM CONSUMER WAS ABLE TO PUT OUT FIRE. THE A/C COMRESSOR FAILED CAUSING THE FIRE. *TT

NHTSA ID
10122154
Incident
Mar 12, 2005
Mileage
99,472 mi
Filed Jun 21, 2005

DOORS LOCKS DID NOT OPERATE PROPERLY. DOORS WOULD LOCK WITHOUT WARNING. WHEN CONSUMER STEPPED OUT OF VEHICLE DOORS WOULD LOCK ON THEIR OWN, EVEN WITH THE KEY STILL IN THE IGNITION SWITCH.

NHTSA ID
10126146
Incident
Jan 28, 2005
Mileage
46,030 mi
Engine
Filed Nov 29, 2004

WHILE DRIVING ANY SPEED CONSUMER HEARD A TICKING NOISE COMING FROM THE ENGINE. DEALERSHIP DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ID
10101740
Incident
Sep 2, 2004
Mileage
82,177 mi
Interior & seats
Filed Oct 15, 2004
Crash reported

I HAD A LOW IMPACT ACCIDENT WHERE THE FRONT OF MY VEHICLE HIT THE BACK OF ANOTHER VEHICLE. (FORGOT TO PUT CAR IN PARK AND WAS ABOUT 4 FEET FROM BACK OF ANOTHER CAR ON SLIGHT GRADE, WELL YOU KNOW THE REST).*AK AFTER THE ACCIDENT THE SLIDING DOOR BEGAN TO "POP" ENOUGH FOR THE AJAR DOOR LIGHT TO COME ON BUT NOT ENOUGH FOR THE DOOR TO ACTUALLY OPEN. I HAVE CHECKED WITH THE PEOPLE THAT GAVE ESTIMATES ON REPAIRS AND WAS INFORMED BY EVERY ONE THAT IT WAS NOT A RESULT OF THE ACCIDENT. WHAT I CAN NOT UNDERSTAND IS WHY IT STARTED ONLY AFTER THE ACCIDENT. I HAVE BEEN INFORMED THAT THE LOCKS MAY NEED TO BE REPLACED BECAUSE OF WARE.

NHTSA ID
10095815
Incident
Sep 1, 2003
ElectricalInterior & seatsSeat belts+1 more
Filed Apr 17, 2004

I PURCHASED A USED VAN, THERE SEEM TO BE SEVERAL RECALLS EITHER NOT IDENITFIED OR NOT KNOW ABOUT, EITHER WAY THEY WERE NOT FIXED. I HAVE BEEN UNABLE TO FINE A DEALER WHOM WILL ACKNOWLEDGE THE RECALLS AND REPAIR THEM.*AK

NHTSA ID
10066378
Incident
Jan 1, 2004
Engine
Filed Jan 15, 2004

I NOTICED THERE WAS AN EXHAUST SMELL SEEPING INTO THE VAN, I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT IT WAS A COMMON PROBLEM WITH QUEST'S AND VILLAGER'S SNAPPED EXHAUST MANIFOLD STUDS. I CHECKED UNDER THE HOOD AND SURE ENOUGH THERE WERE 2 STUDS BROKEN AND MISSING. I CALLED SEVERAL DEALERS AND GOT QUOTES AND FOUND A NISSAN DEALER TO DO IT FOR $800 THEY SEEM TO HAVE MORE EXPERINCE DOING IT SINCE IT ALSO IS A PROBLEM WITH PATHFINDERS AND MAXIMAS. I CALLED FORD AND THEY FLAT OUT REFUSED TO HELP OUT AT ALL!

NHTSA ID
10069180
Incident
Jun 15, 2003
Mileage
81,600 mi
Interior & seats
Filed Dec 13, 2003

LOCK MECHANISM//LOCKS WOULD LOCK AND UNLOCK AUTOMATICALLY. I HAD NO CONTROL OF THE LOCKS. SOMETIMES FOUND MYSELF STUCK IN THE CAR UNTIL THE LOCKS DECIDED TO STOP LOCKING AND UNLOCKING ON THEIR OWN. I BELIEVE I PAID ABOUT $500.00 FOR REPAIRS TO THIS SYSTEM JUST FOR THE WHOLE SYSTEM TO FAIL AGAIN ALMOST TWO YEARS LATER. MY LOCKS NO LONGER WORK. I HAVE VIDEO OF THE LOCKS WORKING ON THEIR OWN. AS FOR INCIDENT DATE-TOO MANY TO COUNT. *AK

NHTSA ID
10049689
Incident
Oct 1, 2000
Engine
Filed Dec 4, 2003

THE STUD BOLTS ARE (IS) BROKEN ON EXHAUST MANIFOLD. EXHAUST FUMES ARE LEAKING AND COLD AIR MAY ENTER HEAD. REPAIR IS EXTREMELY HIGH BECAUSE OF POSITION OF BOLTS. WE ARE AFRAID TO DRIVE IT BUT CANNOT STOP USING IT. ALSO WE CANNOT AFFORD TO FIX IT. *NLM

NHTSA ID
10049200
Incident
Dec 4, 2003
Mileage
90,000 mi
Airbags
Filed Nov 10, 2003

WHILE PULLING INTO A DRIVEWAY DUAL AIRBAGS DEPLOYED INADVERTENTLY. AS A RESULT, THE AIR BAGS CRACKED THE WINDSHIELD. *AK

NHTSA ID
10046712
Incident
Oct 19, 2003
Mileage
106,000 mi
Engine
Filed Oct 3, 2003

EXHAUST GASES ESCAPING INTO THE PASSENGER COMPARTMENT BECAUSE OF AN EXHAUST MANIFOLD BOLT FAILURE. *JB

NHTSA ID
10041151
Incident
Sep 1, 2001
Mileage
115,000 mi
Engine
Filed Sep 30, 2003

WHILE DRIVING AT ANY SPEED VEHICLE COMPLETELY SHUT OFF. *AK

NHTSA ID
10042008
Incident
Sep 29, 2003
Fuel system
Filed Sep 11, 2003

JUST PURCHASED A USED VEHICLE, IN GREAT SHAPE. HOWEVER THERE IS A VERY INTOXICATING GAS SMELL INSIDE CABIN OF VEHICLE, AFTER REFUELING AND WHEN TANK IS BETWEEN 1/4 AND 1/2 FULL I HAVE HAD THE VEHICLE 4 DAYS, AND I TRAVEL FOR A LIVING AND IT IS EVERY TIME IT GETS TO THE 1/4 TO 1/3 FULL RANGE. I HAVE TWO OTHER FRIENDS THAT HAVE THE SAME PROBLEM WITH THE SAME MODEL.

NHTSA ID
10038680
Incident
Sep 10, 2003
Engine
Filed Sep 4, 2003

EXHAUST FUMES ENTERED THE PASSENGER CABIN. THE PROBLEM WAS WITH THE FRONT AND REAR EXHAUST MANIFOLD. *PH *SCC *NLM

NHTSA ID
10032365
Incident
Aug 1, 2003
Mileage
71,000 mi
Fuel system
Filed Sep 2, 2003

WHEN VEHICLE IDLES FUEL FUMES SEEP THROUGH THE VENTS INTERMITTENTLY. DEALER STATES FUEL RAIL LEAKS.

NHTSA ID
10038001
Incident
Dec 1, 2003
Mileage
76,000 mi
Interior & seats
Filed Aug 19, 2003

WHEN VEHICLE IS BEING DRIVEN SLIDING DOOR LOCATED ON THE PASSENGER'S SIDE KEEPS SLIDING OPEN. CONSUMER BELIEVES LOCKING MECHANISM IS BROKEN. *AK

NHTSA ID
10034169
Mileage
125,000 mi
Engine
Filed Jul 30, 2003

MY 1996 MERCURY VILLAGER HAS BEEN DIAGOSED AS HAVING BROKEN EXHAUST MANIFOLD BOLTS. AFTER SEARCHING THE WEB, IT'S BECOME APPARENT THAT THIS IS AN EXTREMELY COMMON PROBLEM WITH CERTAIN MODEL YEARS OF THE MERCURY VILLAGER, INCLUDING MINE. THE DESIGN OF THIS PART OF THE CAR IS DEFINITELY FLAWED BECAUSE OF THE COMMONALITY OF THIS PROBLEM.

NHTSA ID
10030451
Incident
Jul 1, 2003
Mileage
60,050 mi
Airbags
Filed Jun 19, 2003

THE AIRBAG LIGHT ON MY 1996 MERCURY VILLAGER FLASHES FROM THE TIME THE CAR IS TURNED ON UNTIL THE CAR IS TURNED OFF. I AM AFRAID THAT THE AIRBAG WILL BE RELEASED AT ANY GIVEN TIME WHILE I AM DRIVING. *NLM

NHTSA ID
10023392
Incident
Jun 9, 2003
Engine
Filed Jun 12, 2003

EXHAUST MANIFOLD BOLTS SHEARED OFF, ALLOWING EXHAUST FUMES TO SEEP INTO INTERIOR OF VAN. HAVE TO DRIVE WITH WINDOWS CRACKED OPEN TO AVOID GETTING SICK. AFTER INTERNET SEARCH FOUND THERE ARE THOUSANDS OF OTHERS WITH THIS SAME PROBLEM, BUT FORD REFUSES TO DO ANYTHING OR HELP OUT WITH THE COSTS WHICH WILL BE SEVERAL 1000 $$. *JB

NHTSA ID
10022988
Incident
May 15, 2003
Mileage
81,000 mi
Body & structure
Filed Apr 3, 2003
1 injury reported

WHEN THE CONSUMER TRIED TO CLOSE THE DOOR, THE SENSOR FAILED AND THE SLIDING DOOR CLOSED ON THE CONSUMER HAND. *JB

NHTSA ID
10015149
Incident
Oct 1, 2001
Visibility
Filed Feb 27, 2003

SUN VISOR ASSEMBLY BREAKS AFTER SHORT PERIOD CAUSING IT TO DROP INTO DRIVERS VISION AND DRASTICALLY INTERFERE WITH ABILITY TO SEE ONCOMING TRAFFIC. REPLACEMENT COST IS $97.00 FOR ONE SUN VISOR. MERCURY VILLAGER OWNERS CLUB REPORTS THIS AS A CONSTANT PROBLEM WITH THIS VEHICLE.*JB

NHTSA ID
10008194
Incident
Feb 9, 2003
Mileage
72,000 mi
Filed Sep 5, 2002

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NHTSA ID
766759
Incident
May 2, 2002
Fuel system
Filed Sep 3, 2002

FUEL PUMP FAILED AFTER THE AC FAILED----A VERY STRONG GAS ODOR STARTING VEHICLE UP

NHTSA ID
566325

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Narrow this down by component

Categories with enough reports to have a page of their own

Data sources

Data on this page last refreshed .