2016 MINI Countryman

Nada

NHTSA ID

11691328

Incident

Oct 3, 2025

This complaint concerns my 2016 Mini Cooper Countryman S, All-Wheel Drive. About four months ago, I began experiencing wobbling and noise when making turns at low speed. I took the vehicle to multiple repair shops for diagnosis. The first shop recommended replacing the clutch pack assembly ($2,626 + tax). The second shop suggested replacing the transfer case (~$2,928 + tax). Based on that, I purchased a used transfer case ($407) and had a third shop install it ($580), but the issue persisted. I then went to a fourth shop, which again insisted it was a transfer case problem. However, since my vehicle is relatively new with low mileage, they recommended reinstalling the original transfer case. After doing so, I noticed only minor improvement, and soon the same wobbling and noise returned. So far, I have spent the following on unsuccessful repairs: $108 diagnostic fee $407 for a compatible used transfer case (purchased from eBay) $580 for the installation of the used transfer case $1,058 to replace the rear differential fluid and reinstall the original transfer case This totals $2,153 in expenses, yet the wobbling and noise issue remains unresolved.

NHTSA ID

11685980

Incident

Jun 5, 2025

Seat Belt retractors on both drivers and passenger side failed. At the time of failure, seat belt would become loose then the locking mechanism of the retractor would engage and not disengage again. Even once the seat belt was retracted all the way to its storage position, the locking mechanism will not release. The driver side retractor failed and was replaced under certified preowned warranty on or around 06/03/2021 at Mini of Monrovia. No reason was given at this time as to why the failure had occurred. The passenger side retractor failed in the exact same manner on 11/17/2023 and the drivers side failed again on 12/05/2023. The vehicle was taken to Principal BMW Mini of San Antonio on 12/13/2023 for repair, after the technician confirmed that the identical issue had occurred on the passenger side, the drivers side was not able to be duplicated due to the lock releasing by the time the technician inspected it. Additionally, since the repair of the initial repair of the drivers side seat belt retractor, the buckle housing has fallen apart exposing the interior components to dirt, dust and debris. All repairs were were not completed due to the mileage of the vehicle being beyond the vehicle's warranty as stated by both the dealer, the regional service advisor and Mini USA Customer Service. No component of the seat belt system is subject to mileage based wear and tear and thus should not be wearing out in less that 8 years from the date of manufacture. Both instances of the seat belt retractor failing have resulted in unsafe riding conditions for my children who are too small to ride in the front seat. Since the retractor is a critical component of the restraint system, anything but 100% operation as designed is an unsafe condition for anyone riding in that seat. There is no telling what could occur in the event of a crash with the faults. Any failure of the seat belt retractor system on such a young vehicle, much less multiple identical failures, is unacceptable.

NHTSA ID

11563425

Incident

Nov 17, 2023

The contact owns a 2016 Mini Cooper S Countryman. The contact stated while driving 30 MPH, the vehicle inadvertently lost motive power; however, the contact was able to safely pull to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure had since become a regular occurrence. Several warning lights were illuminated. The vehicle was taken to the dealer, who determined that there was water damage within the footwell control module, and water damage to the ignition control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V337000 (Electrical System) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 57,000.

NHTSA ID

11540106

Incident

Jul 24, 2023

Mileage

57,000 mi

The contact owns a 2016 Mini Cooper S Countryman. The contact stated that intermittently the “Passenger restraint system malfunction - Fault in passenger-restraint system affecting air bag - Consult Nearest Service Center" message was displayed while the seat was occupied. The vehicle was taken to a local dealer, where it was diagnosed that the front passenger’s side seat sensor needed to be replaced. The vehicle was not repaired. The contact stated that the failure was reoccurring more frequently. The manufacturer was made aware of the failure. The approximate failure mileage was 86,000.

NHTSA ID

11497798

Incident

Sep 16, 2022

Mileage

86,000 mi

The contact's daughter owns a 2016 Mini Cooper S Countryman. The contact stated that his daughter was informed by an independent mechanic that the vehicle could be started without the ignition key. The contact stated that his daughter tested the vehicle while the keys remained in the residence with him. The contact stated that his daughter was able to start and drive the vehicle without the ignition key. The dealer was made aware of the failure and advised the contact's daughter that she would be responsible for the cost of the diagnostic test and repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 60,000.

NHTSA ID

11432812

Incident

Sep 7, 2021

Mileage

60,000 mi

I suddenly have a warning appear on my start menu including warning lights. Upon starting, The message states “ RESTRAINT SYSTEM MALFUNCTION! Fault in passenger-restraint system affecting airbag, belt tensioner or belt-force limiter. Continue to wear seatbelt. Have system checked by nearest Mini Center” I bought this car used less than a year ago, but my extended warranty does not cover electrical or restraint systems. I called BMW customer service and they said they could not help me. As it stands, my airbag will not deploy on the passenger side if I am in a crash.

NHTSA ID

11431116

Incident

Aug 26, 2021

WENT TO GAS UP MY 2016 MINI COOPER COUNTRYMAN ALL4 S, AFTER GASSING I STARTED THE CAR AND STARTED PULLING AWAY FROM GAS PUMP STATION WHEN SUDDENLY I FELT THE STEERING WHEEL WAS HARD AND HEAVY TO STEER THEN THERE'S WARNING LIGHT ON DASHBOARD SAYING STEERING WHEEL ASSISTANCE MALFUNCTION. I PULLED OVER TO NEXT PARKING SPOT AND TRIED TURNING ENGINE OFF AND ON AND STEERING WHEEL STILL FEELS HARD AND HEAVY TO TURN LEFT OR RIGHT. MY DAD EVENTUALLY DROVE THE CAR SLOWLY TO CAR SHOP NEARBY BUT CAR SHOP SAID CAR NEEDS TO BE EVALUATED BY DEALERSHIP SO HE DROVE IT TO DEALERSHIP FOR EVALUATION. MY DAD STATES CAR DRIVABLE BUT STEERING IS HARD

NHTSA ID

11398641

Incident

Feb 27, 2021

Mileage

60,760 mi

For the eligible vehicles listed above, the limited warranty for the vehicle’s Selector Lever Magnetic Shift Interlock Mechanism (Gearshift lug assembly portion) has been extended to: 10 years/120,000 miles as determined by the vehicle’s original in-service date, When a gearshift lug repair kit (item # 2) installation procedure is required to be performed to address a displayed Check Control message (CCM) that states: "P not engaged - secure vehicle with parking brake against rolling away."

Customer complains of a musty odor or damp front footwell carpet.

Cavity protection applied to underside of the hood is leaking out onto the wheel arch trim and grille.

MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle “discharged battery” complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.

New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 psi) for more than 2 minutes.

N18 THERMOSTAT WITH THERMOSTAT HOUSING: LIMITED WARRANTY EXTENSION TO 10 YEARS/ This Service Information bulletin supersedes SI M01 02 18 dated May 2018.