RoadVitals

2020 MINI Countryman

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Jun 6, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Sep 30, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2020 MINI Countryman, most frequently naming the engine, electrical and body & structure categories. 2 safety recalls have been issued covering this model year; and 9 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine225.0%
  • Electrical112.5%
  • Body & structure112.5%
  • Other / unspecified112.5%
  • Steering112.5%
  • Tires & wheels112.5%
  • Fuel system112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V601000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Sep 30, 2020
4,509 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2020-2021 530e, 530e xDrive, 530e iPerformance and X3 xDrive30e and MINI Cooper Countryman All4 SE, 2020 BMW i8, and 2021 330e, 330e xDrive, 745Le xDrive and X5 xDrive45e vehicles. Debris may have entered one or more of the hybrid battery cells during their production.
The risk: The debris could result in a short-circuit, increasing the risk of fire or injury.
The remedy: BMW will inspect and, if necessary, replace the battery module free of charge. The remedy is currently being developed. Until the remedy is completed, drivers are instructed to not charge their vehicles. Drivers are instructed to not drive in manual mode, sport mode, and to not use the shift paddles. Owners were notified of the safety risk October 23, 2020. The recall began November 24, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov
20V490000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Aug 18, 2020
713 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2021 330e and X5 xDrive45e, 2020-2021 X3 xDrive30e, and 2020 MINI Countryman SE ALL4 vehicles. Loose welding beads may form a conductive path between the hybrid battery cells which could lead to a short-circuit.
The risk: A short-circuited hybrid battery may increase the risk of a fire.
The remedy: BMW will notify owners, and dealers will inspect and, if necessary, replace the battery modules, free of charge. BMW issued owners an interim notification on October 16, 2020. Although potentially affected BMW owners received interim owner notification letters, all potentially affected BMW owner vehicles have been remedied; therefore, BMW Final owner notification letters will not be necessary. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EngineSteering
Filed Jun 6, 2025

use of USB on steering coulomb causes short and disables power steering while driving. Known issue yet customers still paying for repair. Motor mount, trans mission mount break, torn, causing potential fatal condition.

NHTSA ID
11665280
Incident
Jun 2, 2025
ElectricalFuel system
Filed Aug 14, 2023

At 11,336 my vehicle started shutting down when I was stopped at intersections, red lights, and in stopped traffic. The vehicle continued to do this until 40,817 when if finally shut down and would not restart and had to be towed back to the dealership. I began reporting the issue at 11,336 and continued to report it to the dealership and finally forced them to do a complete diagnostics at 12,667 to figure out why the vehicle was shutting down. The vehicle was extremely dangerous to operate and I had many near misses with my children in the car every time I had to start my dead car in traffic. Mini/BMW could not identify the problem and sent me on my way. Even at 40,917 miles and tsar engineers could not identify why it shut down so they began swapping out the EME (twice), the high voltage lines, black box and several other components. 5 months of repairing my vehicle they were able to get it running and returned it to me. Since BMW has agreed to buy the car back at a loss to me. I'd make more money trading in but the car is unsafe and I do not want another owner or drivers to be put in danger.

NHTSA ID
11538391
Incident
May 13, 2021
Body & structure
Filed Feb 24, 2022

TRUNK/REAR HATCH POWER LIFT WILL ENAGE IF KEY FOB HAS HATCH BUTTON PRESSED WHILE CAR IS IN DRIVE OR IN MOTION. HATCH WILL RAISE CREATING SITUATION WHERE OBJECTS CAN FALL OUT OF THE VEHICLE. DISCUSSION WITH DEALER REVEALED OTHERS HAVE SAME ISSUE ONLY ON THE COUNTRYMAN MODELS AND DEALER DOES NOT HAVE ACCESS TO FIX THE SOFTWARE.

NHTSA ID
11453831
Incident
Feb 24, 2022
Tires & wheels
Filed Dec 23, 2021

225 /45 R19 Uneven wear of the tires. Excessive wear inspite of brand new vehicle, 2 wheel alignments done on the vehicle in an attempt to stop the excessive wear of the tires. The Front right side tire collapsed causing my car to veer into a curb. The other three tires have less than 20% thread and the mileage in the vehicle is only 9000 miles. The vehicle was purchased new In June 2020 and came equipped with the tires. This malfunction and poor manufactured caused not only a financial problem In having to replace all four tires prematurely, but also place my safety and others are risk.

NHTSA ID
11444853
Incident
Dec 22, 2021
Other / unspecified
Filed Feb 17, 2021

MY 2020 AWD MINI COOPER COUNTRYMAN WAS SOLD TO ME WITH "PERFORMANCE" TIRES; NO DISCLOSURE OF THIS FACT WAS PROVIDED DURING THE SALES PROCESS. SOON AFTER TAKING POSSESSION OF THE VEHICLE, ONE TIRE PICKED UP A NAIL CAUSING LOSS OF PRESSURE. DURING THE PROCESS OF FIXING THE PROBLEM, I LEARNED THAT THE VEHICLE HAD PERFORMANCE TIRES AS EVIDENCED BY THE SMOOTH TREAD AND LATER VERIFICATION FROM MY MINI SALES PERSON. BECAUSE I LIVE IN MARYLAND, A STATE WITH A DISTINCTIVE WINTER SEASON, MY RESEARCH CONFIRMED THAT PERFORMANCE TIRES (ALSO KNOW AS SUMMER TIRES) ARE EXTREMELY DANGEROUS IN COLD WEATHER. IT BECAME APPARENT THAT THE TIRES NEEDED REPLACED FOR MY SAFETY. I COMPLETED THIS AT MY OWN EXPENSE. I BELIEVE THAT MINI COOPER, WITHOUT COMPUNCTION, PUT MY LIFE IN DANGER. I QUESTION HOW MANY ACCIDENTS HAVE OCCURRED IN THESE CARS DURING COLD WEATHER WITHOUT RECOGNITION THAT THE TIRES MIGHT HAVE BEEN THE SOURCE. IT WOULD APPEAR THAT IT IS A STANDARD PRACTICE IN "MINI WORLD" TO SELL MANY CARS THIS WAY. I REPORTED THE PROBLEM TO MINI AND WAS ASSURED THAT A COMPLAINT REPORT WOULD BE SUBMITTED. I REQUESTED A FOLLOW UP CONCERNING MINI'S RESPONSE TO MY COMPLAINT AND WAS TOLD THAT I WOULD RECEIVE NONE AND SHOULD NOT EXPECT IT. SUBMITTING A "REPORT" WAS THE END OF THE ISSUE AS FAR AS MINI CUSTOMER SERVICE WAS CONCERNED. IT IS MY FIRM BELIEF THAT ANY CAR SOLD WITH PERFORMANCE TIRES SHOULD COME WITH A CLEAR DISCLOSURE SIGNED BY THE BUYER FOR SAFETY REASONS. IDEALLY, MINI COOPER SHOULD STOP THE PRACTICE ALL TOGETHER. PLEASE INVESTIGATE; SAVE A LIFE!

NHTSA ID
11396577
Incident
Jul 8, 2020
Engine
Filed Feb 9, 2021
1 injury reported

WHILE DRIVING IN 10 DEGREE F WEATHER, THE MINI COUNTRYMAN OVERHEATED WITHIN 3 MILES OF DRIVING FROM ORIGINALLY TURNING THE CAR ON (10 MINUTES OF RUN TIME). THE DEALERSHIP NOTED THAT A ROCK PASSED THROUGH THE GRILL THAT PROTECTS THE AUXILLARY COOLING RADIATOR AND DAMAGED THE RADIATOR, CAUSING A LEAK. THE NEW 2021 MINI COUNTRYMAN CARS CONTAIN A ROCK GUARD OVER THE GRILL BECAUSE THEY RECOGNIZE THIS AS A DANGEROUS PROBLEM, BUT THEY HAVE NOT FIXED THE PROBLEM WITH ANY CAR FROM A PREVIOUS YEAR. A SIMPLE ROCK GUARD HAVING BEEN INSTALLED IS A VERY INEXPENSIVE AND CHEAP SOLUTION THAT MINI DOES NOT TELL CUSTOMERS ABOUT UNTIL THEIR CAR OVERHEATS AND THE BILL IS NOT COVERED UNDER WARRANTY. THIS SITUATION WAS DANGEROUS BECAUSE IT LEFT THE VEHICLE OCCUPANTS STRANDED IN FREEZING WEATHER, WHERE ONE PERSON BECAME BORDERLINE HYPOTHERMIC (95F BODY TEMPERATURE).

NHTSA ID
11395390
Incident
Feb 1, 2021
Mileage
3,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

M840226

ELECTRICAL SYSTEM

Once the Telematics Module (TCB2) enters sleep mode, a MINI Data Services trigger for Remote Services(remote engine start, lock/unlock/climate conditioning) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the vehicle when parked and locked.

M010324

FUEL/PROPULSION SYSTEM

EVAP PURGE (VENT) VALVE EXT LTD WTY (ELW) 15 YRS/150,000 MLS

M010126

ENGINE

EVAP PURGE (VENT) VALVE EXT LTD WTY (ELW) 15 YEARS/150,000 MILES

M511616

STRUCTURE:BODY

Cavity protection applied to the underside of the hood is leaking out onto the wheel arch trim and grille.

M010124

FUEL/PROPULSION SYSTEM

EVAP PURGE (VENT) VALVE EXT LTD WTY (ELW) 15 YEARS/150,000 MILES

M640116

STRUCTURE

Customer complains of a musty odor or damp front footwell carpet.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

MINI Countryman by model year
YearComplaintsRecallsInvestigationsIssue Index
2025172058.2
2024100—
2023100—
2022200—
2021220—
2020Viewing620—
2019102054.5
2018112042.6
2017720—
2016151058.6
2015130038.2
2014160053.3

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.