RoadVitals

2011 Monaco Coach Diplomat

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 31, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Feb 16, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2011 Monaco Coach Diplomat. 4 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM

Feb 16, 2012
249 units potentially affected
The defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2008-2010 BEAVER AND CERTAIN MODEL YEAR 2009-2011 MONACO, AND CERTAIN MODEL YEAR 2009-2011 HOLIDAY RAMBLER RECREATIONAL VEHICLES, MANUFACTURED FROM OCTOBER 25, 2007, THROUGH AUGUST 26, 2010, EQUIPPED WITH IOTA ITS-50R 50 AMP AUTOMATIC TRANSFER SWITCHES. THE IOTA ITS-50R 50 AMP AUTOMATIC TRANSFER SWITCH BUS BAR AND/OR ELECTRICAL CONNECTIONS MAY BE INADEQUATE TO HANDLE THE ELECTRICAL LOAD.
The risk: ELECTRICAL OVERLOAD OF THE TRANSFER SWITCH COULD LEAD TO OVERHEATING, AND A FIRE, INCREASING THE RISK OF PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
The remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE IOTA ITS-50R TRANSFER SWITCH FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 15, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
NAVISTAR, INCManufacturer number 12504View on NHTSA.gov

VISIBILITY:WINDSHIELD

Nov 17, 2011
630 units potentially affected
The defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2009-2011 BEAVER, HOLIDAY RAMBLER AND MONACO COACH BRAND RECREATIONAL VEHICLES MANUFACTURED FROM JANUARY 11, 2008, THROUGH APRIL 15, 2011. SEE THE ABOVE LIST FOR MODELS. THE FRONT WINDSHIELD SHADE MAY SEPARATE FROM THE CABIN BODY WITHOUT WARNING, POSSIBLY IMPAIRING THE DRIVER'S ABILITY TO SEE THE ROADWAY.
The risk: AN IMPAIRMENT TO A DRIVER'S ABILITY TO SEE THE ROADWAY COULD CAUSE A VEHICLE CRASH POTENTIALLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
The remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE SHADE MOUNTING CLIPS AND REPAIR THE VEHICLES AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DECEMBER 10, 2011.OWNERS MAY CONTACT NAVISTAR AT 1-877-466-6226.
NAVISTAR, INCManufacturer number 11520View on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 17, 2010
85 units potentially affected
The defect: NAVISTAR IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: NAVISTAR IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON DECEMBER 1, 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
NAVISTAR, INCManufacturer number R10021View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Aug 31, 2015
Fire reported

DRIVING ON INTERSTATE 15 AT APPROX. 65 MPH 30 MINUTES FROM DEPARTURE A JACK WARNING LIGHT AND BUZZER CAME ON. AT THE SAME TIME A PASSERBY WAS WAVING US OVER. WE PULLED ONTO THE SHOULDER AND EXITED THE COACH TO A FIRE AT THE BATTERY COMPARTMENT/ENGINE AREA. I GRABBED A FIRE EXTINGUISHER AND TRIED TO EXTINGUISH THE FIRE TO NO AVAIL. WE HAD 0 WARNING OF ANY PROBLEMS. ALL DASH INDICATION WERE NORMAL.

NHTSA ID
10760315
Incident
Aug 30, 2015
Mileage
16,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

AFC-11923

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

MONACO RV: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DUE TO INSUFFICIENT GROUND CLEARANCE, THE EXHAUST OF THE AQUA HOT MAY BE ROUTED. MODEL HOLIDAY RAMBLER 2011 SCEPTER, MONACO 2011 CAMELOT, MONACO 2012 DIPLOMAT. *PE

TSI-11-001

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

MONACO RV: REGARDING USAGE OF CERTAIN HYDRAULIC PUMPS FOR LEVELING AND SLIDE OUT OPERATION ON RV VEHICLES. DEFECT BETWEEN MATING OF PUMP AND MANIFOLD MAY FAIL TO OPERATE AND MAY SEIZED MOTOR AND/OR LEAK OIL. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Monaco Coach Diplomat by model year
YearComplaintsRecallsInvestigationsIssue Index
2013000
2011Viewing140
2010150
2009110
2008220
2007130
2006430
2005120
2004410
2002210
2001640
20001420
19991030
1998130

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.