RoadVitals

2004 Monaco Coach Lapalma

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Jan 26, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Sep 19, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2004 Monaco Coach Lapalma, most frequently naming the electrical, brakes and other / unspecified categories. 3 safety recalls have been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical233.3%
  • Brakes116.7%
  • Other / unspecified116.7%
  • Powertrain (other)116.7%
  • Transmission116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ENGINE AND ENGINE COOLING

Sep 19, 2006
2,941 units potentially affected
The defect: ON CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH GM 8.1L V8 ENGINES, IMPROPER HARDENING DURING THE HEAT TREATMENT PROCESS CAN CAUSE THE FUEL RAIL PULSE DAMPER RETAINER CLIP TO FRACTURE, RESULTING IN INADEQUATE RETENTION OF THE DAMPER. IF THE DAMPER BECOMES LOOSE, FUEL COULD BE PUMPED BY THE FUEL PUMP INTO THE UNDER HOOD AREA.
The risk: IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD RESULT.
The remedy: WORKHORSE IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN (PLEASE SEE 06V225). DEALERS WILL REPLACE THE FUEL RAIL PULSE DAMPER RETAINER CLIPS ON THESE ENGINES FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 877-294-6773 OR MONACO AT 1-800-685-6545.
MONACO COACH CORPORATIONView on NHTSA.gov

ELECTRICAL SYSTEM

Jun 23, 2006
2,582 units potentially affected
The defect: CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTER FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, 'CONTROLS AND DISPLAYS,' AND NO. 105, 'HYDRAULIC AND ELECTRIC BRAKE SYSTEMS.' IF THE BRAKE FAIL INPUT FALLS BELOW A VOLTAGE OF 1.5V, THE BRAKE FAILURE LAMP AND ALARM WILL BE ACTIVATED. ALSO ACTIVATION OF THE ABS TELLTALE WHEN THE ABS IS NOT PROPERLY FUNCTIONING DOES NOT ALWAYS OCCUR.
The risk: AT NIGHT THE INSTRUMENT CLUSTER LIGHTS MAY FAIL AND THE DRIVER MAY NOT BE ABLE TO SEE THE INSTRUMENT PANEL GAUGES AND THE BRAKE WARNING LIGHT INDICATOR WHICH COULD INCREASING THE RISK OF A CRASH.
The remedy: WORKHORSE IS CONDUCTING THIS RECALL (PLEASE SEE 04V195000) AND WILL REPROGRAM THE INSTRUMENT PANEL CLUSTER FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731 OR MONACO AT 1-800-685-6545.
MONACO COACH CORPORATIONView on NHTSA.gov
Feb 18, 2004
21 units potentially affected
The defect: CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE FEDERAL IDENTIFICATION TAG IS INCORRECT. THE TAG STATES THE RIM SIZE IS 22.5X6.75G RANGE. THE CORRECT RIM SIZE IS 22.5X7.5F RANGE.
The risk: AN INCORRECT RIM COULD BE PLACED ON THE VEHICLE WHICH COULD RESULT IN A TIRE BLOWOUT INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL REPLACE THE TAG. OWNER NOTIFICATION BEGAN MARCH 11, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MONACO AT 1-800-685-6545.
MONACO COACH CORPORATIONManufacturer number R04002View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalPowertrain (other)
Filed Jan 26, 2012

DRIVING ON DIVIDED HWY APPROACHING SIGNAL LIGHT.MOTORHOME LOST POWER,BRAKES,LIGHTS,DASH GAUGES,POWER STEERING.-EVERYTHING. STOPPED SHORT OF HITTING ANYTHING OR ANYONE HITTING ME. MOTOR RESTARTED WITH SOME DIFFICULTIES. DRAGGING CRV AND COULD NOT BACK-UP BUT WAS ABLE TO GET OFF HIGHWAY SAFELY TO A SIDE STREET, AND FEARFUL TO DRIVE FURTHER, CALLED ROAD SERVICE SUGGESTED BY MONACO AND MY INSURANCE ROAD SIDE CO. SERVICE PERSON FOUND NOTHING AMISS .I TOLD HIM THE MOTORHOME HAD A CUTOFF CHASSIS BATTERY DISCONNECT. THAT PROVED TO BE THE PROBLEM. THERE WAS A SHORT CAUSED BY BREAK INSIDE OF SWITCH. HE REMOVED THE DEFECTIVE PART AND TAPED THE WIRES SECURELY AND SAID IT WAS SAFE TO CONTINUE OUR TRAVEL AS PLANNED AND THAT WE COULD HAVE A REPLACEMENT INSTALLED LATER.. *TR

NHTSA ID
10445510
Incident
Dec 29, 2011
Brakes
Filed Mar 15, 2010

I OWN A 2004 MONACO LAPALMA MOTOR HOME ON A WORKHORSE CHASSIS MODEL # P32122 WITH LESS THAN 17,000 MILES. THIS PAST NOV. WHILE ON A TRIP WE SMELLED BURNING AND I SOON STARTED TO LOSE MY BRAKE PEDAL AND THE BRAKES STARTED TO FREEZE UP. UNDER FULL THROTTLE, BARELY MOVING ON A FOUR LANE HIGHWAY, I WAS JUST ABLE TO GET INTO OUR CAMPGROUND. I IMMEDIATELY CALLED OUR WORKHORSE DEALER AND EXPLAINED THE PROBLEM. THEY SAID THAT WORKHORSE WAS AWARE OF THE PROBLEM AND ADVISED US TO LET THE BRAKES COOL DOWN AND THEN PROCEED WITH CAUTION, SINCE THIS PROBLEM COULD OCCUR AGAIN. WE WERE ABLE TO ARRIVE HOME SAFELY BY DOWNSHIFTING THE TRANSMISSION AS MUCH AS POSSIBLE AND USING THE BRAKES AS LITTLE AS POSSIBLE. AFTER THIS THE MOTOR HOME WAS PUT IN WINTER STORAGE. IN DECEMBER, I RECEIVED AN "INTERIM NOTICE" (SAFETY RECALL 50901-C FROM WORKHORSE. I HAVE HEARD NOTHING FROM THEM SINCE. I CALLED THEM LAST WEEK AND WAS TOLD THAT THEY WERE WORKING WITH THE BRAKE SUPPLIER (BOSCH) AND THAT THEY HAD NOT RECEIVED A REMEDY YET. AT THIS TIME, WORK HORSE WILL FIX THE AFFECTED BAD PARTS REPLACING THEM WITH THE SAME STYLE EQUIPMENT. THIS IS NOT BE SATISFACTORY SINCE THE SAME PROBLEM COULD OCCUR AGAIN AT ANY TIME. I FEEL THAT WORKHORSE AND BOSCH ARE DELIBERATELY DRAGGING THEIR FEET ON THIS PROBLEM AND THIS COULD CAUSE MORE SERIOUS PROBLEMS. IT SHOULD NOT TAKE THIS LONG TO REPAIR A SERIOUS PROBLEM LIKE THIS. YOUR HELP WOULD BE GREATLY APPRECIATED IN HELPING TO RESOLVE THIS PROBLEM. WE PLAN TO USE THE MOTOR HOME IN THE NEAR FUTURE, BUT CANNOT USE IT IN THE PRESENT CONDITION AND THEIR TEMPORARY FIX IS NOT SATISFACTORY. *TR

NHTSA ID
10319691
Incident
Nov 10, 2009
Mileage
16,345 mi
ElectricalTransmission
Filed Jul 22, 2008

TL*THE CONTACT OWNS A 2004 MONACO LAPALMA MOTOR HOME. THE CONTACT NOTICED THAT THE LCD SCREEN, WHICH INDICATES THE GEAR POSITION AND ODOMETER READING, WAS BECOMING DIFFICULT TO SEE AT NIGHT OR DURING DAYTIME DRIVING. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 18,772 AND FAILURE MILEAGE WAS 16,000. UPDATED 09/10/08. *LJ THE CONSUMER STATED HE WAS UNABLE TO READ THE LCD SCREEN. THE CONSUMER STATED HE COULD NOT READ THE ODOMETER. UPDATED 09/12/08*JB

NHTSA ID
10235335
Incident
Oct 28, 2007
Mileage
16,000 mi
Other / unspecified
Filed May 1, 2008

IMPROPER INSTALLATION OF A LARGE MIRROR . THE LARGE MIRROR ON THE REAR WALL IN THE BEDROOM OF A MOTOR HOME FELL OFF. THE MANUFACTURER SAID THEY WILL DO NOTHING ABOUT THE PROBLEM. *TR

NHTSA ID
10226373
Incident
Apr 27, 2008
Mileage
15,120 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

041727

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

INCORRECT CATALYTIC CONVERTER ON 2003 & 2004 HOLIDAY RAMBLER, MONACO & SAFARI CLASS A MOTORHOMES WITH 8.1L GAS ENGINES. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Monaco Coach Lapalma by model year
YearComplaintsRecallsInvestigationsIssue Index
2007120
2006120
2005220
2004Viewing430
2003251
20021161
2001571
2000260
1999230

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.