RoadVitals

2002 Monaco Coach Windsor

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jul 14, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 5, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2002 Monaco Coach Windsor, most frequently naming the transmission, electrical and suspension categories. 2 safety recalls have been issued covering this model year; and 19 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Transmission240.0%
  • Electrical120.0%
  • Suspension120.0%
  • Tires & wheels120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
08V257000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jun 5, 2008
8,587 units potentially affected
The defect: MONACO IS RECALLING CERTAIN MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
The risk: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
The remedy: MONACO IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS. NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE RECALL BEGAN ON AUGUST 29, 2008. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR MONACO AT 1-800-685-6545.
MONACO COACH CORPORATIONManufacturer number R08017View on NHTSA.gov
03V002000

EXTERIOR LIGHTING:TAIL LIGHTS

Apr 28, 2003
663 units potentially affected
The defect: ON CERTAIN MOTOR HOMES, THE TAILLIGHT SOCKET COULD FAIL AND CAUSE THE TAILLIGHT HOUSING TO MELT.
The risk: IF THE TAILLIGHT HOUSING MELTED, IT COULD LEAVE THE MOTOR HOME WITHOUT BRAKE LIGHTS AND TAILLIGHTS, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSTALL A NEW TAILLIGHT SOCKET AND CONNECTOR. OWNER NOTIFICATION BEGAN JANUARY 10, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MONACO AT 1-800-685-6545.
MONACO COACH CORP.Manufacturer number R02176View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Jul 14, 2012

HAD TWO GOODYEAR G 670, SIZE 295 80R 22.5, TIRES BLOW OUT ON ,MY MOTORHOME. THE FIRST TIRE BLEW OUT ON LABOR DAY 2009 AND THE SECOND THE FOLLOWING JULY 2010. BOTH TIRES HAD TO BE REPLACED --I ACTUALLY REPLACED ALL 6 OF THOSE TIRES FOR FEAR OF MORE BLOWOUTS. *TR

NHTSA ID
10465666
Incident
Sep 6, 2009
Mileage
14,966 mi
Suspension
Filed Sep 22, 2008

TL*THE CONTACT OWNS A 2002 MONACO WINDSOR COACH. THE CONTACT STATED THAT THE VEHICLE IS DANGEROUS BECAUSE IT EXCEEDS THE LEGAL WEIGHT LIMIT ON THE FRONT AXLE. THE LEGAL WEIGHT LIMIT IS 18,000 LBS. AND THE VEHICLE HAS BETWEEN 20,000-23,000 LBS. THE CONTACT REPORTED THIS TO THE DEALER AND TO MONACO, BUT WAS NOT OFFERED ANY ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10243088
Incident
Aug 15, 2001
Transmission
Filed Dec 5, 2002
Crash reported

PLEASE REFER TO DATA SUBMITTED ON 9/15/2002 ODI NUMBER: 767202. ALSO, PLEASE CORRECT THE FAILURE TO BE AN AUTOMATIC TRANSMISSION NOT A MANUAL. SINCE THE ORIGINIAL COMPLAINT, I HAVE DISCOVERD THAT THERE ARE MANY MORE FAILURES THAT I HAD I NEW OF AT THAT TIME. PLEASE I ASK YOU AGAIN TO RECALL THESE VERY DANGEROUS MOTORHOMES FROM THE HIGHWAYS BEFORE SOEONE IS KILLED. MONACO CORPORATION IS FULLY AWARE OF THESE DEFECTIVE TRANSMISSION COOLERS AND HAVE A SPECIFIC PROGRAM IN PLACE TO FIX THEM AFTER THEY FAIL. PER OREGON LAWS THIS IS CRIMINAL IF NOT DISCLOSED TO PURCHASER PRIOR TO SALE, WHICH IS NOT BEING DONE AT THIS TIME. MY FULL INTENT IS TO GET THESE MOTORHOMES RECALLED AND FIXED PRIOR TO FAILURE. MONACO HAS STATED THAT THER ARE OVER 200,000 MOTORHOMES OUT THERE THAT HAVE A POTENTIAL FAILURE. THEY JUST DON'T KNOW WHICH ONES. MONACO MAKES HOLIDAY RAMBLER, BEAVER, AND SAFARI IN ADDITION TO THE MONACO COACHES. PLEASE RESPOND ASP VIA MAIL TO MYSELF STAN REYNOLDS 2440 REPUBLIC WAY MEDFOR OR, 97504SS. DT

NHTSA ID
770464
Incident
Sep 11, 2002
Transmission
Filed Sep 15, 2002
Crash reported

THIS TRANSMISSION PROBLEM WAS REPORTED TO THE DEALER ON 09/05/2002. THE VEHICLE WAS TAKEN ON TWO TEST DRIVES BY THE TECHNICIAN ALONG WITH MYSELF AND MY SPOUSE. HIS DIAGNOSIS WAS , THAT THE TRANSMISSON HAS A MEMORY AND THE ERRATIC SHIFTING AND LURCHING W AS ITS WAY OF ADAPTING TO MY DRIVING STYLE. THE OTHER DANGEROUS PROBLEM, ON THE ROAD, IS WHEN THIS TRANSMISSION LETS GO, IT THROWS OILY SUBSTANCE ALL OVER THE VEHICLES IN BACK OF YOU AND ON THE ROADWAY. MONACO COACH CORP HAS A ON GOING PROGRAM IN PLACE WITH PACIFIC DETROIT DIESEL - ALLISON. THE PROBLEM IS KNOWN BY MONACO COCH CORP. WHY ARE THESE POTENTIALLY LIFE THREATING VERY HEAVY VEHICLES ON THE HIGHWAYS. PLEASE, I BEG YOU, TO GET THESE OFF THE ROADS BEFORE SOMEONE IS INJURED OR KILLED.. PLEASE CALL ME ASP........ 541 773-2856 MONACO COACH CORP. WAS ADVISED, IN PERSON, BY MY WIFE AND MYSELF ON 09/13/2002. THANK GOD OUR MOTORHOME IS OFF THE ROAD AND NEEDS A NEW TRANSMISION COOLER AND REBUILT TRANSMSSION. NLM

NHTSA ID
767202
Incident
Sep 6, 2002
Electrical
Filed Aug 27, 2002

IGNITION SWITCH FAILED WHILE DRIVING ON HIGHWAY.*AK

NHTSA ID
8017369
Incident
Mar 1, 2002

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

143

STRUCTURE

THE SLIDE OUT MOTOR IN THE LP BAY REQUIRES A COVER. *MJ

124

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

JB RADIATOR INNER COOLER FAILURE ON ALUMINUM RADIATORS. *TT

137

ELECTRICAL SYSTEM

THE ULTRAHEAT COLD WEATHER PACKAGE FOR THE FRESH WATER HOLDING TANK IS NOT WIRED INTO THE COACH'S ELECTRICAL SYSTEM. *TT

R02129

ELECTRICAL SYSTEM:WIRING

SUBJECT ON INSPECTION FOR INCORRECTLY WIRED 100 WATT SOLAR PANELS. *YH

116

SUBJECT REGARDING AFFECTED UNITS TSI 116 FOR SLIDEOUT CONTROL BOARD 12VDC WIRE. *TT

117

SUBJECT REGARDING AFFECTED UNITS FOR TSI 117. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Monaco Coach Windsor by model year
YearComplaintsRecallsInvestigationsIssue Index
2007000—
2006130—
2005040—
2004370—
2003020—
2002Viewing520—
2001340—
2000930—
1999030—
1998020—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.