RoadVitals

1997 Navistar 3800

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Oct 2, 1998
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Nov 23, 1999
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
4 injuries, 0 deaths reported

Overview

Our database contains 2 NHTSA owner-reported complaints for the 1997 Navistar 3800, most frequently naming the interior & seats category. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Interior & seats2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS

Nov 23, 1999
277 units potentially affected
The defect: VEHICLE DESCRIPTION: SCHOOL BUS. AN AIR BRAKE LINE CONTROLLING THE REAR BRAKES MAY BE TOO CLOSE TO THE EXHAUST PIPE AND COULD RUPTURE AT ANY TIME WITHOUT WARNING.
The risk: EXHAUST PIPE HEAT CAN MELT OR CAUSE PREMATURE FAILURE OF THIS AIR LINE IF THE AIR LINE IS ROUTED TOO CLOSE TO THE EXHAUST PIPE.
The remedy: DEALERS WILL INSTALL A NEW ELBOW FITTING AND REROUTE THE AIR LINE. THE AIR LINE WILL ALSO BE INSPECTED AND REPLACED IF FOUND TO BE DAMAGED FROM THE EXHAUST PIPE.
INTERNATIONAL TRUCK AND ENGINEView on NHTSA.gov

STEERING:LINKAGES:ROD:RELAY:CONNECTING

Feb 16, 1999
40,091 units potentially affected
The defect: SCHOOL, TRANSIT, OR HEAVY DUTY VEHICLES EQUIPPED WITH SPICER 6,000 OR 8,000 LB. FRONT STEER AXLES. THE TIE ROD END CAN PULL OUTBOARD AND SEPARATE FROM THE TIE ROD TUBE DUE TO IMPROPER THREAD ENGAGEMENT BETWEEN THE MALE TIE ROD END AND THE FEMALE TUBE.
The risk: SEPARATION OF THE TIE ROD END COULD RESULT IN LOSS OF STEERING CONTROL, INCREASING THE RISK OF A VEHICLE CRASH.
The remedy: DEALERS WILL REPLACE THE COMPLETE TIE ROD ASSEMBLY.
INTERNATIONAL TRUCK AND ENGINEManufacturer number 99501View on NHTSA.gov

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Nov 9, 1998
22,032 units potentially affected
The defect: VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH T444E DIESEL ENGINES. A FUEL LEAK CAN OCCUR BECAUSE OF OVERCRIMPING OF THE HOSE END FITTINGS ON THE HOSE FROM THE REGULATOR TO THE LEFT HEAD AND THE HOSE FROM THE FUEL TRANSFER PUMP TO THE REGULATOR.
The risk: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, CAN RESULT IN A FIRE.
The remedy: DEALERS WILL INSPECT THE OIL HOSE AND PLACE AN ADDITIONAL CONVOLUTED LOOM AROUND THE EXISTING OIL HOSE, OR REPLACE THE HOSE ASSEMBLY.
INTERNATIONAL TRUCK AND ENGINEView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE98004ClosedPreliminary Evaluation

UNDERHOOD FIRES

Opened Feb 5, 1998
Closed Apr 21, 1998

ALLEGED UNDERHOOD FIRES DUE TO ELECTRICAL OR FUEL SYSTEM MALFUNCTION

ELECTRICAL SYSTEM

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Interior & seats
Filed Oct 2, 1998
3 injuries reported

BUS SEATS HAVE SHARP WELDS IN CENTER OF SEATS CAUSING STUDENTS LEGS TO BE CUT.

NHTSA ID
541596
Incident
Aug 1, 1998
Interior & seats
Filed Oct 1, 1998
1 injury reported

SCHOOL BUS SEATS HAVE SHARP WELD IN CENTER OF SEAT CAUSING STUDENT TO BE CUT ON THE LEGS.

NHTSA ID
541419

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IK-0500038

STEERING

NAVISTAR: STEERING GOES INTO A SHIMMY AFTER HITTING A BUMP. *RM UPDATED 3/20/12. *PE

G98507

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

NAVISTAR INTERNATIONAL TRANSPORTATION CORP. HAS DETERMINED THAT A DEFECT RELATED TO MOTOR VEHICLE SAFETY EXISTS WITH THE HIGH PRESSURE OIL HOSE ON THE T444E DIESEL ENGINE. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Navistar 3800 by model year
YearComplaintsRecallsInvestigationsIssue Index
1999060
1998261
1997Viewing251
1996120
1995110
1994010
1993010
1992010
1991010
1990101
1989101

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.