RoadVitals

Neoplan Recalls, Complaints & Safety Data

NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 1995–2002

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received. This total counts a complaint once for each Neoplan model year it names.
10
Safety recallsDistinct NHTSA recall campaigns covering at least one Neoplan model year. One campaign can cover several models and many model years; it is counted once here.
33
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
10
Models coveredModels with at least one model year that has enough NHTSA data to publish.
2
5 model years

Overview

Our database holds 10 NHTSA owner-reported complaints filed against Neoplan vehicles. Our database also holds 33 safety recall campaigns and 10 NHTSA investigations covering at least one Neoplan model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Neoplan models

Ordered by total owner-reported complaint volume, which is not a ranking of quality

Neoplan models with published safety data
ModelModel yearsComplaintsRecalls
AN4401995–1998610
AN440L200234

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.

Recently issued recalls

The 8 newest campaigns covering a Neoplan vehicle in our database

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
05V3210003 Neoplan models

STRUCTURE:BODY:DOORON CERTAIN TRANSIT BUSES EQUIPPED WITH VAPOR DOOR ASSEMBLIES, THE TWO PIECE CURVED CONNECTING RODS WHEN USED AS AN ELEMENT OF THE DOOR ACTUATION LINKAGE IN CONJUNCTION WITH A VAPOR MEDIUM PNEUMATIC DIFFERENTIAL ENGINE, MAY BE SUBJECT TO FATIGUE FAILURE RESULTING IN BENDING OR BREAKING OF THE CONNECTING ROD.

05V2900003 Neoplan models

ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGERON CERTAIN STANDARD FLOOR, LOW FLOOR AND ARTICULATED TRANSIT BUSES BUILT WITH DETROIT DIESEL SERIES 50 ENGINES, THE TURBOCHARGER COMPRESSOR WHEEL CAN BREAK, RESULTING IN SHAFT IMBALANCE AND LUBRICATING OIL PASSES INTO THE EXHAUST SYSTEM.

05V267000AN460 Articulated

ELECTRICAL SYSTEM:STARTER ASSEMBLYON CERTAIN 60' ARTICULATED TRANSIT BUSES, THE STARTER CABLE AND ADDITIONAL HEAVY GAUGE WIRES HAD INADVERTENTLY BEEN ATTACHED TO THE STARTER STUD DURING THE MANUFACTURING AND ASSEMBLY PROCESS.

05V068000AN440LF

STEERING:LINKAGES:TIE ROD ASSEMBLYON CERTAIN TRANSIT BUSES EQUIPPED WITH ARVINMERITOR URRESKO TIE ROD CLAMPS, HEAT TREATMENT OF CLAMPS CREATED A SURFACE HARDNESS THAT COULD LEAD TO A FRACTURE OF THE CLAMPS.

03V261000AN435L, AN440L

ENGINE AND ENGINE COOLING:ENGINE:DIESELON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS WESTPORT B GAS PLUS OR C GAS PLUS 6 CYLINDER ENGINES, THE ELECTRONIC CONTROL MODULE CALIBRATION MAY NOT CORRECTLY DETECT A THROTTLE PLATE ACTUATOR FAILURE THAT COULD RESULT IN AN UNCOMMANDED OPEN THROTTLE CONDITION.

03V254000AN440

VEHICLE SPEED CONTROLON CERTAIN BUSES EQUIPPED WITH CUMMINS ELECTRONIC CONTROL MODULES ON THE C8.3G AND L10G ENGINES, THE ECM DOES NOT HAVE THE ABILITY TO DETECT A THROTTLE FAIL-SAFE ENGINE SHUTDOWN COMMAND. THIS COULD RESULT IN AN UNANTICIPATED, UNCOMMANDED OPEN THROTTLE CONDITION WITHOUT WARNING.

02V004006AN460

VEHICLE SPEED CONTROL:ACCELERATOR PEDALON CERTAIN BUSES EQUIPPED WITH ELECTRONIC THROTTLE CONTROL/ACCELERATOR PEDALS SUPPLIED BY WILLIAMS CONTROLS INDUSTRIES, THE WELD ATTACHING THE CLEVIS TO THE PLATE HAS INSUFFICIENT PENETRATION AND COULD ALLOW THE CLEVIS TO SEPARATE FROM THE PLATE.

01V0590044 Neoplan models

SERVICE BRAKES, AIRVEHICLE DESCRIPTION: TRANSIT BUSES EQUIPPED WITH ARVINMERITOR "W-SERIES" AIR-ACTUATED BRAKE CAM ROLLERS. THESE ROLLERS WERE INSTALLED AS ORIGINAL EQUIPMENT AND ALSO SOLD AS REPLACEMENT PARTS. THE AFFECTED BRAKE ROLLERS MAY FRACTURE IF SUBJECTED TO HIGH APPLICATION LOADINGS.

Go straight to a Neoplan model year

One published model year for each Neoplan model, ordered by owner-reported complaint volume

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Each page links the years either side of it, so every model year we publish for a model is reachable from its entry here.

Browse by model year

Every year with at least one publishable Neoplan model year

Data sources

Data on this page last refreshed .