RoadVitals

2002 Neoplan AN440L

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Dec 18, 2006
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 22, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2002 Neoplan AN440L, most frequently naming the brakes, body & structure and engine categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes250.0%
  • Body & structure125.0%
  • Engine125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
03V261000

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Jul 22, 2003
32 units potentially affected
The defect: ON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS WESTPORT B GAS PLUS OR C GAS PLUS 6 CYLINDER ENGINES, THE ELECTRONIC CONTROL MODULE CALIBRATION MAY NOT CORRECTLY DETECT A THROTTLE PLATE ACTUATOR FAILURE THAT COULD RESULT IN AN UNCOMMANDED OPEN THROTTLE CONDITION.
The risk: IF THIS EVENT OCCURS, THE VEHICLE OPERATOR WILL NOT HAVE CONTROL OF THE ENGINE SPEED WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.
The remedy: DEALERS WILL REPLACE THE ELECTRONIC CONTROL MODULE CALIBRATION FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 1-800-343-7357 OR NEOPLAN AT 1-719-336-3256.
NEOPLAN USA CORP.Manufacturer number 03E-021View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureEngine
Filed Dec 18, 2006

COWLING - AIR INTAKE VENT IS EXPOSED AND MICE CAN GET IN. NEAR EACH FENDER WHERE IT MOUNTS TO YOUR FIREWALL MICE CAN EASILY GET IN THERE. THE SCREEN HAS A WIRE FOR WIPER MOTOR THAT ALLOWS MICE TO GET IN. WHERE THE WIRE GOES THROUGH THE SCREEN THE OPENING IS TO BIG AND MICE CAN GET IN. NEEDS SOME TYPE OF INSTALLATION. *NM

NHTSA ID
10176474
Incident
Dec 18, 2006
Brakes
Filed Feb 17, 2006
Fire reported

RFTA BELIEVES THE FIRE ON UNIT #326 WAS A RESULT OF AN IMPROPER BRAKE RELEASE TIED TO THE WABCO ATC SYSTEM. THE HEAT GENERATED FROM THE BRAKES RESULTED IN A TIRE FIRE THAT ENGULFED THE REAR OF THE COACH. IT APPEARS THAT THE PROBLEM MAY BE TIED TO SUB-ZERO TEMPERATURES AND BUS WASHING AND ITS EFFECT ON THE WABCO AUTOMATIC TRACTION CONTROL (ATC) SYSTEM. THERE HAVE BEEN VERY SIMILAR PROBLEMS REPORTED ON OTHER BUSES EQUIPPED WITH THE WABCO SYSTEM. THERE SEEMS TO BE A TENDENCY FOR THE ABS OR ATC VALVE EXHAUST PORT TO FREEZE UP DURING EXTREMELY COLD WEATHER CONDITIONS. DURING AN ABS OR AN ATC EVENT, AIR IS NOT ALLOWED TO ESCAPE IN A NORMAL MANNER RESULTING IS DRAGGING BRAKES. IN SEPTEMBER OF 2002 RFTA RECEIVED FSRP FROM NEOPLAN TO ADDRESS SLOW RELEASE TIMES OF BRAKES ON NAPOLEON ARTICULATED BUSES EQUIPPED WITH MULTI-RELAY AND ATC VALVES. THOSE MODIFICATIONS WERE DONE BY RFTA. GEORGE FISHER, A SERVICE TECHNICIAN WITH WABCO CONTACTED ME ABOUT THE PROBLEM WITH THESE UNITS. I EXPLAINED TO HIM HOW WE THOUGHT THAT WE ISOLATED THE PROBLEM TO THE EXHAUST MUFFLER ON THE ATC VALVE. I REVIEWED THE FSRP HIM. ACCORDING TO GEORGE, WABCO HAD USED THAT DESIGN SEVERAL YEARS AGO, BUT DISCONTINUED IT BECAUSE OF THE VERY PROBLEM RFTA WAS EXPERIENCING. WABCO DETERMINED WITH THAT DESIGN THAT THE CHECK VALVE WOULD SOMETIMES STICK AND CAUSE A NON- RELEASE THAT COULD OCCUR WITH A ATC EVENT OR A SERVICE BRAKE APPLICATION. WABCOS POSITION IS THAT NEOPLANS FSRP WAS THE CAUSE OF THE NON-RELEASE THAT RFTA BELIEVES LED TO THE FIRE. RFTA HAS BEEN ABLE TO DUPLICATE THE MALFUNCTION AND HAS TEST DATA THAT FULLY SUPPORTS THIS THEORY. *JB

NHTSA ID
10150515
Incident
Dec 20, 2005
Mileage
216,216 mi
Brakes
Filed Dec 16, 2005
Fire reported

THE REAR BRAKES ON TWO NEOPLAN AN 460 ARTICULATED BUSES APPEARED TO APPLY FOR NO APPARENT REASON RESULTING IN TWO TIRE FIRES AND ONE FIRE THAT ENGULFED THE ENTIRE REAR OF ONE BUS. *NM

NHTSA ID
10145492
Incident
Dec 13, 2005
Mileage
216,126 mi

Compare model years

Complaint and recall counts across every year of this model

Neoplan AN440L by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing310—
2000010—
1999020—
1998020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.