RoadVitals

1997 New Flyer C40LF

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 1, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jun 11, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
1 injuries, 0 deaths reported

Overview

Our database contains 1 NHTSA owner-reported complaint for the 1997 New Flyer C40LF, most frequently naming the seat belts category. 4 safety recalls have been issued covering this model year; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Seat belts1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V268000

STEERING

Jun 11, 2007
1,768 units potentially affected
The defect: ON CERTAIN TRANSIT BUSES, THE U-JOINT ASSEMBLIES HAVE INADEQUATE SPLINE ENGAGEMENT ON ONE OF THE TWO END YOKES.
The risk: EXCESSIVE PLAY IN THE STEERING SYSTEM COULD DEVELOP AND, IF NOT CORRECTED, CAUSE A LOSS OF STEERING CONTROL WHICH COULD RESULT IN A CRASH.
The remedy: THE U-JOINT ASSEMBLY WILL BE INSPECTED AND REPLACED IF NECESSARY. THE RECALL BEGAN ON JUNE 10, 2007. OWNERS MAY CONTACT NEW FLYER AT 1-204-934-4874.
NEW FLYER INDUSTRIES LTDView on NHTSA.gov
07V068000

EXTERIOR LIGHTING

Feb 23, 2007
1,707 units potentially affected
The defect: CERTAIN TRANSIT BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE FLASHING DECELERATION LAMPS WERE AN OPTIONAL ITEM FOR SOME OF THESE BUSES.
The risk: THE STANDARD REQUIRES THAT THE DECELERATION LAMP IS A SOLID LIGHT RATHER THAN A FLASHING LIGHT.
The remedy: DEALERS WILL REWIRE THE ELECTRICAL SYSTEM TO REMOVE THE FLASHING FUNCTION OR INSTALL A NEW PROGRAMMABLE LOGIC CONTROLLER (PLC) WHICH WILL MAKE THE LAMPS BURN STEADY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 5, 2007. OWNERS MAY CONTACT NEW FLYER AT 204-934-4874.
NEW FLYER INDUSTRIES LTDView on NHTSA.gov
02V112000

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

May 22, 2002
480 units potentially affected
The defect: ON CERTAIN LOW FLOOR BUSES, THE POWER STEERING HOSE WAS INCORRECTLY INSTALLED.
The risk: THE HOSE CAN LEAK, CREATING THE RISK OF AN ENGINE FIRE.
The remedy: DEALERS WILL REPLACE THE HOSE. OWNER NOTIFICATION BEGAN JULY 1, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NEW FLYER AT 1-204-228-8984.
NEW FLYER OF AMERICA, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Seat belts
Filed Apr 1, 2010
Crash reported1 injury reported

THIS IS IN REGARDS TO THE SHOULDER HARNESSES IN PIERCE TRANSIT BUSES, LAKEWOOD, WASHINGTON 98499. THE SHOULDER HARNESS IS A 2 PART SEAT BELT. DURING DRIVING CONDITIONS, THE SHOULDER HARNESS LOCKS UP RANDOMLY, AND PREVENTS THE SAFE OPERATION OF THE BUS. MANY BUS DRIVERS IN WASHINGTON STATE DO NOT WEAR THE SHOULDER HARNESS PART DUE TO THE INJURIES MANY DRIVERS HAS SUSTAINED WHEN WORN. USSC SEAT MANUFACTURER'S DEVELOP AND INSTALL THESE HARNESSES DIRECTLY ON THE SEATS. THERE ARE 4 MAJOR BUS COMPANIES WITH THESE SEATS AND THE SAME MALFUNCTIONS. THE COST TO REPAIR THEM IS MORE THAN THE COMPANIES WANT TO SPEND. THEREFORE BUSES WITH FAULTY EQUIPTMENT ARE ON THE ROAD DAILY. PASSENGERS AND FELLOW DRIVERS ARE AT SERIOUS RISK. POLICE AND WSP WILL NOT ENFORCE THE SEAT BELT LAW AND FORCE THE COMPANIES TO FIX THIS LETHAL PROBLEM. PLEASE INVESTIGATE AND FORCE COMPLIANCE UPON THE COMPANIES, AND THE MANUFACTURER.

NHTSA ID
10323371
Incident
Dec 26, 2003

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SMB191

ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Service Manual Bulletin - Changes to Cummins ISLG and L9N engine oil specifications and oil change intervals.

TSIB 20-01

ENGINE AND ENGINE COOLING

Technical Service Information Bulletin describing changes to the Cummins ISLG, L9N, ISB6.7G and B6.7N engine oil specifications.

PMB049

EQUIPMENT

This Parts Manual Bulletin provides new part number information for the moveable arm kit for the Kongsberg brake and accelerator assembly on specifically equipped vehicles.

SMB178

EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Service Manual Bulletin provides new OEM (Kongsberg) PM inspection requirements and new installation procedure for the adjustable floor pedal moveable arm on specifically equipped vehicles.

1525A

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

SUBJECT REGARDING INSTALLATION OF AN OUTPUT WIRE TO CONTROL THE START UP AND SHUT DOWN OF THE ANTI-SKID SYSTEM (ABS) ELECTRONIC CONTROL UNIT (ECU) USED ON D40LF AND C40LF MODELS. *TT

1593A

SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS

SOME C40LF COACHES USING THE MERITOR LF AXLE SET UP, MAY HAVE A BRAKE LINE CONNECTED INCORRECTLY TO THE E10 BRAKE VAVLE, WHICH IS CAUSING THE BREAK LININGS TO WEAR OUT PRE-MATURELY.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

New Flyer C40LF by model year
YearComplaintsRecallsInvestigationsIssue Index
2013020—
2012020—
2011030—
2010030—
2009020—
2008042—
2007010—
2006030—
2005062—
2004060—
2003020—
2002040—
2001060—
2000081—
1999091—
19980101—
1997Viewing140—
1996030—
1995000—
1994000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.