RoadVitals

2013 New Flyer XD60

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 20, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jan 26, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2013 New Flyer XD60, most frequently naming the electrical and engine categories. 4 safety recalls have been issued covering this model year; and 26 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical150.0%
  • Engine150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V038000

SEATS

Jan 26, 2016
4,848 units potentially affected
The defect: New Flyer Industries, Ltd. (New Flyer) is recalling certain model year 2015 New Flyer MD30, 2012 C35LFR, 2010-2011 D35LFR, NABI 35LFW, 2011 D40LFR, 2010-2012 D60LFR and NABI 31LFW, 2010 C40LF, DE35LF, D40LF, DE40LFA, DE60LFA, GE35LFR and GE40LF, 2009 DE60LF and GE40LFR, 2010-2013 C40LFR, DE60LFR, NABI 416 and NABI 60BRT, 2010-2015 XD35, XDE40, NABI 40LFW and 42BRT, 2011-2015 XD40 and XN40, 2013-2015 XD60, XDE60 and XN35, 2010-2014 XDE35, 2013 XE40, 2012-2015 XN60, equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
The risk: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash, increasing their risk of injury.
The remedy: New Flyer will notify owners instructing them to inspect their seats for missing welds. Recaro will supply replacement anchorage brackets and cover the labor to replace them if any welds are missing, free of charge. The recall began on February 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706, or Recaro customer service at 1-800-873-2276. New Flyer's number for this recall is R16-001.
New Flyer Industries Ltd.Manufacturer number R16-001View on NHTSA.gov
14V532000

SERVICE BRAKES, AIR

Sep 4, 2014
731 units potentially affected
The defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 XD35, XDE35, XE40, and 2013-2014 XD40, XD60, XDE40, XDE60, XN35, XN40, and XN60 transit buses. During installation, the Brake Pedal Mounting Plate may have been clamped between the Brake Pedal Assembly and the Brake Valve Actuator (BVA) resulting in a misalignment and binding of the internal piston in the BVA.
The risk: The binding of the piston may result in increased resistance while applying the brakes and the potential for brake drag once the brake pedal is released. These conditions increase the risk of a crash.
The remedy: New Flyer will notify owners and will replace the brake pedal mounting plate and the Brake Valve Actuator (BVA), free of charge. The recall began on September 15, 2014. Owners may contact New Flyer customer service at 1-204-934-4876. New Flyer's number for this recall is R14-019.
New Flyer Industries Ltd.Manufacturer number R14-019View on NHTSA.gov
13V487000

SERVICE BRAKES, AIR

Oct 17, 2013
119 units potentially affected
The defect: New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 XD40 buses manufactured May 24, 2013, through September 5, 2013; model year 2013 XN40 buses manufactured April 18, 2013, through September 11, 2013; model year 2013 XD60 buses manufactured May 31, 2013, through September 5, 2013; and model year 2013 XDE40 buses manufactured on May 17, 2013. The color coded air lines to the E-6 brake treadle valve may have been installed incorrectly. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 121, "Air Brake Systems."
The risk: In the event of a loss of air supply pressure in the rear air reservoir, there would be a loss of service braking effect on both the front and rear axles, increasing the risk of a crash.
The remedy: New Flyer has notified owners, and dealers will inspect, and correct the air line routing, as needed, free of charge. Owners may contact New Flyer at 1-204-982-8400. New Flyer's recall number is R13-023.
New Flyer Industries Ltd.Manufacturer number R13-023View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalEngine
Filed Jul 20, 2016
Fire reported

"U" BOLT THAT SECURES THE CHARGE AIR COOLER PIPE FOR THE ENGINE, RUBBED THROUGH THE 24 VOLTS DC POSITIVE CABLE INSULATION THAT CAUSE A DIRECT SHORT TO GROUND, IGNITING THE REAR ENGINE COMPARTMENT INTO FLAMES, WHILE THE BUS WAS PARKED BY THE FUEL ISLAND AFTER COMING OFF REVENUE SERVICE.

NHTSA ID
10886208
Incident
Jun 18, 2016
Mileage
118,015 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSIB 25-01

Thermo-King has issued a Service Bulletin (SB866-1) related to the clutch bearing maintenance on their QS616 HVAC screw compressor. New Flyer is issuing this Technical Service Information Bulletin to notify New Flyer XD60, XN60 and XDE60 bus operators about this Thermo-King Service Bulletin.

ITS61187

ELECTRICAL SYSTEM; POWER TRAIN

Instructions to Service to incorporate a PLC Update to prevent interlock activation when CAN speed messages are absent.

SMB-182

EQUIPMENT; STRUCTURE

This Service Manual Bulletin Identifies a New Requirement for Bolt Replacement in the Artic Joint Support Frame Installed on your New Flyer Vehicle.

SMB180

POWER TRAIN

This Service Manual Bulletin Provides Updated Preventive Maintenace Interval for the Crankcase Breather Tube Element on Buses Equipped with a Cummins Diesel ISL 07 or ISL 09 Engine.

SMB178

EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Service Manual Bulletin provides new OEM (Kongsberg) PM inspection requirements and new installation procedure for the adjustable floor pedal moveable arm on specifically equipped vehicles.

PMB049

EQUIPMENT

This Parts Manual Bulletin provides new part number information for the moveable arm kit for the Kongsberg brake and accelerator assembly on specifically equipped vehicles.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

New Flyer XD60 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025010—
2024020—
2023050—
2022030—
2021030—
2020020—
2019020—
2018020—
2017140—
2016030—
2015050—
2014070—
2013Viewing140—
2012000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.